Axis V5914 User manual

AXISV5914PTZNetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISV5914
PTZNetworkCamera,andisalicabletormware5.75andlater.
Itincludesinstructionsforusingandmanagingtheroductonyour
network.Previousexerienceofnetworkingwillbeofusewhenusing
thisroduct.SomeknowledgeofUNIXorLinux-basedsystemsmay
alsobeusefulwhendeveloingshellscritsandalications.Later
versionsofthisdocumentwillbeostedatwww.axis.com.Seealsothe
roduct’sonlinehel,availablethroughtheweb-basedinterface.
LealConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisroductforsurveillanceuroses.
Thisroductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Tourchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
IntellectualPropertyRihts
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
TrademarkAcknowledments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkalicationsofAxisABinvarious
jurisdictions.Allothercomanynamesandroductsaretrademarksor
registeredtrademarksoftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
ThetermsHDMIandHDMIHigh-DenitionMultimediaInterface,and
theHDMILogoaretrademarksorregisteredtrademarksofHDMI
LicensingLLCintheUnitedStatesandothercountries.
ReulatoryInformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromaneticCompatibility(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequimenthasbeentestedusinganunshieldednetworkcable
(UTP)andfoundtocomlywiththelimitsforaClassAdigitaldevice,
ursuanttoart15oftheFCCrules.Thisequimenthasalsobeen
testedusingashieldednetworkcable(STP)andfoundtocomlywith
thelimitsforaClassAdigitaldevice,ursuanttoart15oftheFCC
rules.Theselimitsaredesignedtorovidereasonablerotectionagainst
harmfulinterferencewhentheequimentisoeratedinacommercial
environment.Thisequimentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewith
theinstructionmanual,maycauseharmfulinterferencetoradio
communications.Oerationofthisequimentinaresidentialarea
islikelytocauseharmfulinterferenceinwhichcasetheuserwillbe
requiredtocorrecttheinterferenceathisownexense.
Canada
ThisdigitalaaratuscomlieswithCANICES-3(ClassA).Theroduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
roerlygrounded.Cetaareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leroduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theroductshallbe
connectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisroductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theroductshall
beconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사용
자는이점을주의하시기바라며,가정외의지역에서사용하는
것을목적으로합니다.적절히접지된STP(shieldedtwistedair)
케이블을사용하여제품을연결하십시오.

Safety
ThisroductcomlieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquiment.Ifitsconnectingcablesareroutedoutdoors,
theroductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotheraroriatemethod.
Theowersulyusedwiththisroductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Battery
LowbatteryoweraffectstheoerationoftheRTC,causingittoreset
ateveryower-u.Whenthebatteryneedsrelacing,alogmessage
willaearintheroduct’sserverreort.Formoreinformationabout
theserverreort,seetheroduct´ssetuagesorcontactAxissuort.
Thebatteryshouldnotberelacedunlessrequired,butifthebattery
doesneedrelacing,contactAxissuortatwww.axis.com/techsupfor
assistance.
WARNING
•Riskofexlosionifthebatteryisincorrectlyrelaced.
•Relaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disoseofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecyclin
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
Thisroductcomlieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff
•visitAxisSuortatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISV5914PTZNetworkCamera
SafetyInformation
SafetyInformation
HazardLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoroerty.
OtherMessaeLevels
Imortant
Indicatessignicantinformationwhichisessentialfortheroducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelsingettingthemostoutoftheroduct.
4

AXISV5914PTZNetworkCamera
TaleofContents
SaetyInormation..........................................4
HazardLevels...................................................4
OtherMessageLevels............................................4
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................9
AccesstheProduct..........................................10
AccessfromaBrowser...........................................10
AccessfromtheInternet..........................................10
SettheRootPassword...........................................11
TheLiveViewPage..............................................11
MediaStreams.............................................14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................15
AlternativeMethodsofAccessingtheVideoStream....................15
AccessAudioStreams............................................16
AccessfromWindowsAlications.................................16
SetUptheProduct..........................................17
ConnecttheCameratoaHDMIDislay..............................17
ConnecttheCameratoanSDIDevice...............................17
BasicSetu....................................................17
VideoandAudio............................................18
SetUVideoStreams............................................18
StreamProles.................................................19
CameraSettings................................................20
Overlay........................................................21
SetUAudio...................................................23
AudioClis....................................................25
ConguretheLiveViewPage.................................26
PTZ(PanTiltZoom).........................................28
PresetPositions.................................................28
OSDIZones....................................................28
Advanced......................................................29
ControlQueue..................................................30
Detectors..................................................31
AudioDetection................................................31
Applications...............................................32
AlicationLicenses.............................................32
UloadAlication..............................................32
AlicationConsiderations........................................32
Events....................................................34
ConvertEventTyestoActionRules................................34
SetUActionRules.............................................34
AddReciients..................................................36
CreateSchedules................................................37
SetURecurrences..............................................38
Recordings.................................................39
FindRecordings.................................................39
PlayRecording..................................................39
ExortVideoCli................................................40
ContinuousRecording............................................40
Languages.................................................41
SystemOptions.............................................42
Security.......................................................42
Date&Time....................................................44
Network.......................................................45
Storage.......................................................50
Ports&Devices.................................................52
Maintenance...................................................52
Suort.......................................................53
5

AXISV5914PTZNetworkCamera
TaleofContents
Advanced......................................................54
ResettoFactoryDefaultSettings...................................54
Troubleshooting............................................55
ChecktheFirmware.............................................55
UgradetheFirmware...........................................55
Symtoms,PossibleCausesandRemedialActions.....................55
TechnicalSpecications......................................58
Connectors....................................................61
PerformanceConsiderations.......................................63
6

AXISV5914PTZNetworkCamera
HardwareOverview
HardwareOverview
123456789
1Powerconnector
23.5mm,unbalancedaudioin
33.5mm,unbalancedaudioout
4Networkconnector
5MicrophonepowerLED(XLR)
6XLR,balancedaudioin(left)
7XLR,balancedaudioin(right)
8BNCconnector(DI)
9HDMIconnector
10 11 12 13 14
10Dcardslot(DHC)
11tatusLEDindicator
12I/Oconnector
13Controlbutton
14TallyLED(3x)
ConnectorsandButtons
Fortechnicalsecications,seepage58.
BNCConnector
TheBNCconnectorisusedforconnectingbroadcastequimentusingSDI.Connecta75OhmcoaxialSDIcable.
CAUTION
Theconnectormaybehotduringnormaloerationinelevatedambienttemeratures.
7

AXISV5914PTZNetworkCamera
HardwareOverview
HDMIConnector
TheHDMITMConnectorisusedforconnectingtoadislayormonitor.
NetworkConnector
RJ45Ethernetconnector.
NO NO
NOTICE TICE TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheroductistobeused,ashieldednetwork
cable(STP)maybearoriateorrequired.Allcablesconnectingtheroducttothenetworkandthatareroutedoutdoors
orindemandingelectricalenvironmentsshallbeintendedfortheirsecicuse.Makesurethatthenetworkdevices
areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexamle,tameringalarms,motiondetection,eventtriggering,timelaserecording
andalarmnotications.Inadditiontothe0VDCreferenceointandower(DCoutut),theI/Oconnectorrovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®AlicationProgrammingInterface,oututbuttonsontheLiveViewageorbyanActionRule.Theoututwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminutforconnectingdevicesthatcantogglebetweenanoenandclosedcircuit,forexamle:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinutbecomes
active(shownunderSystemOptions>Ports&Devices).
PowerConnector
2-interminalblockforowerinut.UseaSafetyExtraLowVoltage(SELV)comliantlimitedowersource(LPS)witheitherarated
oututowerlimitedto≤100Woraratedoututcurrentlimitedto≤5A.
AudioConnector
TheAxisroducthasthefollowingaudioconnectors:
•Audioin–3.5mminutforastereomicrohone,oraline-instereosignal.
•Audioout–3.5mmoututforaudio(linelevel)thatcanbeconnectedtoaublicaddress(PA)systemoranactiveseaker
withabuilt-inamlier.Aairofheadhonescanalsobeattached.Astereoconnectormustbeusedforaudioout.
•Let–3-inXLRconnectorforbalancedaudioinut.Useleftconnectorformono.
•Right–3-inXLRconnectorforbalancedaudioinut.
SDCardSlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.DonotuseshartoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.Toreventdatacorrution,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisroductsuortsSD/SDHC/SDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
8

AXISV5914PTZNetworkCamera
HardwareOverview
Thecontrolbuttonisusedfor:
•Resettingtheroducttofactorydefaultsettings.Seepage54.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage46.Toconnect,ressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage46.Toconnect,ressandholdthebuttonforabout3seconds.
LEDIndicators
StatusLEDIndication
UnlitConnectionandnormaloeration.
GreenShowssteadygreenfor10secondsfornormaloerationafterstartucomleted.
AmberSteadyduringstartu.Flashesduringrmwareugrade.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFlashesredforrmwareugradefailure.
MicrophonepowerLEDIndication
UnlitPhantomoweroff.
BluePhantomoweron.
Note
•ThetallyLEDcanbeconguredtobelitorunlitduringnormaloeration.Tocongure,gotoSetup>SystemOptions>
Ports&Devices>LED.Seetheonlinehelformoreinformation.
•ThetallyLEDonlyindicatesnetworktransmission.IfvideooraudioisonlytransmittedthroughHDMIorSDIthetallyLED
willbeunlit.
TallyLEDIndication
UnlitCameraidle.
RedActivenetworktransmissionorrecording.
9

AXISV5914PTZNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisroduct,seetheInstallationGuidesuliedwiththeroduct.
Theroductcanbeusedwithmostoeratingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExlorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroeratingsystems.
SeeTechnicalpecicationsonpage58.
ToviewstreamingvideoinInternetExlorer,allowinstallationofAXISMediaControl(AMC)whenromted.
TheAxisroductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,toreventinstallationofunlicensed
coies.
Note
•QuickTimeTMisalsosuortedforviewingH.264streamsandforaudio.
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisroductinthebrowser’sLocation/Addresseld.
ToaccesstheroductfromaMaccomuter(OSX),gotoSafari,clickonBonjourandselecttheroductfromthe
dro-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheroductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Suortwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSaari>Preerences.
3.Enteryourusernameandassword.Ifthisisthersttimetheroductisaccessed,therootasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage11.
4.Theroduct’sLiveViewageoensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsand
userreferences.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedin
yourownLiveViewage.
AccessfromtheInternet
Onceconnected,theAxisroductisaccessibleonyourlocalnetwork(LAN).ToaccesstheroductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheroduct.Todothis,enabletheNAT-traversalfeature,which
willattemttoautomaticallyconguretheroutertoallowaccesstotheroduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage48.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
10