Axis P3735-PLE User manual

AXISP37-PLEPanoramiccameraseries
AXISP3735-PLEPanoramicCamera
AXISP3737-PLEPanoramicCamera
AXISP3738-PLEPanoramicCamera
Usermanual

AXISP37-PLEPanoramiccameraseries
TableofContents
Installation................................................3
Previewmode..................................................3
Getstarted................................................4
Findthedeviceonthenetwork....................................4
Openthedevice'swebinterface....................................4
Verifythatnoonehastamperedwiththermware....................4
Createanadministratoraccount...................................4
Securepasswords...............................................
Webinterfaceoverview..........................................
Congureyourdevice........................................6
Basicsettings..................................................6
Adjusttheimage................................................6
Viewandrecordvideo............................................11
Setuprulesforevents...........................................13
Audio.........................................................16
Thewebinterface...........................................17
Status........................................................17
Video.........................................................18
Recordings.....................................................28
Apps..........................................................29
System........................................................29
Maintenance...................................................47
Learnmore................................................48
Capturemodes.................................................48
Remotefocusandzoom..........................................48
Privacymasks..................................................48
Overlays.......................................................48
Streamingandstorage...........................................48
Applications....................................................1
Cybersecurity...................................................1
Specications..............................................3
Productoverview................................................3
LEDindicators..................................................4
SDcardslot....................................................4
Buttons.......................................................4
Connectors....................................................4
Cleaningrecommendations...................................
Troubleshooting............................................6
Resettofactorydefaultsettings...................................6
Firmwareoptions...............................................6
Checkthecurrentrmwareversion.................................6
Upgradethermware............................................6
Technicalissues,clues,andsolutions................................7
Performanceconsiderations.......................................8
Contactsupport.................................................9
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AXISP37-PLEPanoramiccameraseries
Installation
Installation
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=79618&section=install
Installationvideofortheproduct.
Previewmode
Previewmodeisidealforinstallerswhennetuningthecameraviewduringtheinstallation.Nologinisrequiredtoaccessthe
cameraviewinpreviewmode.Itisavailableonlyinfactorydefaultedstateforalimitedtimefrompoweringupthedevice.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=79618&section=preview-mode
hisvideodemonstratehowtousepreviewmode.
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AXISP37-PLEPanoramiccameraseries
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Browserspport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*ouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings
Settings> > >Safari Safari Safari> > >Advanced Advanced Advanced> > >Experimental Experimental ExperimentalFeatures Features Featuresanddisable
NSURLSessionWebsocket.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Openthedevice'swebinterface
1.OpenabrowserandtypetheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Typetheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustcreateanadministratoraccount.See
Createanadministratoraccountonpage4.
Verifythatnoonehastamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage56.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Createanadministratoraccont
Thersttimeyoulogintoyourdevice,youmustcreateanadministratoraccount.
1.Enterausername.
2.Enterapassword.SeeSecurepasswordsonpage5.
3.Re-enterthepassword.
4.ClickAdduser.
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AXISP37-PLEPanoramiccameraseries
Getstarted
Important
Thedevicehasnodefaultaccount.Ifyoulosethepasswordforyouradministratoraccount,youmustresetthedevice.See
Resettofactorydefaultsettingsonpage56.
Secrepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Webinterfaceoverview
Thisvideogivesyouanoverviewofthedevice’swebinterface.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=79618&section=web-interface-overview
Axisdevicewebinterface
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AXISP37-PLEPanoramiccameraseries
Configureourdevice
Configureourdevice
Basicsettings
Setthepowerlinefrequency
1.Gotoideo>Installation>Powerlinefrequency.
2.ClickChange.
3.SelectapowerlinefrequencyandclickSaveandrestart.
Settheorientation
1.Gotoideo>Installation>Rotate.
2.Select0,90,180or270degrees.
SeealsoMonitorlongandnarrowareasonpage9.
Adjsttheimage
Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go
toLearnmoreonpage48.
Levelthecamera
Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelgridincombinationwithamechanicaladjustment
ofthecamera.
1.Gotoideo>Image>andclick.
2.Clicktoshowthelevelgrid.
3.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelgrid.
Adjstthezoomandfocs
Toadjustthezoom:
1.Gotoideo>Installationandadjustthezoomslider.
Toadjustthefocus:
1.Clicktoshowtheautofocusarea.
2.Adjusttheautofocusareatocoverthepartoftheimagethatyouwanttobeinfocus.
Ifyoudon’tselectanautofocusarea,thecamerafocusesontheentirescene.Werecommendthatyoufocusona
staticobject.
3.ClickAutofocus.
4.Tonetunethefocus,adjustthefocusslider.
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AXISP37-PLEPanoramiccameraseries
Configureourdevice
Selectexposremode
Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.Gotoideo>Image>Exposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
BenetfromIRlightinlow-lightconditionsbysingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.Gotoideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.
2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.
3.Tousethebuilt-inIRlightwhenthecameraisinnightmode,turnonAllowilluminationandSynchronizeillumination.
Note
Ifyousettheswitchtonightmodetooccurwhenit’sbrighter,theimageremainssharperasthereislesslow-lightnoise.If
yousettheswitchtooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,butthereismoreimageblurdue
tolow-lightnoise.
OptimizeIRillmination
Dependingontheinstallationenvironmentandtheconditionsaroundthecamera,forexampleexternallightsourcesinthescene,
youcansometimesimprovetheimagequalityifyoumanuallyadjusttheintensityoftheLEDs.Ifyouhaveproblemswithreections
fromtheLEDs,youcantrytoreducetheintensity.
1.Gotoideo>Image>Day-nightmode.
2.TurnonAllowillumination.
3.ClickintheliveviewandselectManual.
4.Adjusttheintensity.
Redcenoiseinlow-lightconditions
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Adjustthetrade-offbetweennoiseandmotionblur.Gotoideo>Image>ExposureandmovetheBlur-noisetrade-off
slidertowardLownoise.
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
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AXISP37-PLEPanoramiccameraseries
Configureourdevice
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
Note
Whenyoureducethemaxgain,theimagecanbecomedarker.
•Setthemaxgaintoalowervalue.
•Ifpossible,opentheaperture.
•Reducesharpnessintheimage,underideo>Image>Appearance.
Redcemotionblrinlow-lightconditions
Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinideo>Image>Exposure:
•MovetheBlur-noisetrade-offslidertowardLowmotionblur.
Note
Whenyouincreasethegain,imagenoisealsoincreases.
•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.
Ifyoustillhaveproblemswithmotionblur:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Maximizethedetailsinanimage
Important
Ifyoumaximizethedetailsinanimage,thebitratewillprobablyincreaseandyoumightgetareducedframerate.
•Gotoideo>Stream>Generalandsetthecompressionaslowaspossible.
•Belowtheliveviewimage,clickandinideoformat,selectMJPEG.
•Gotoideo>Stream>ZipstreamandselectOff.
Handlesceneswithstrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
ImagewithoutWDR.
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AXISP37-PLEPanoramiccameraseries
Configureourdevice
ImagewithWDR.
Note
•WDRcancauseartifactsintheimage.
•WDRmaynotbeavailableforallcapturemodes.
1.Gotoideo>Image>Widedynamicrange.
2.TurnonWDR.
3.UsetheLocalcontrastslidertoadjusttheamountofWDR.
4.UsetheTonemappingslidertoadjusttheamountofWDR.
.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Compensateforbarreldistortion
Barreldistortionisaphenomenonwherestraightlinesappearincreasinglybentclosertotheedgesoftheframe.Awideeldofview
oftencreatesbarreldistortioninanimage.Barreldistortioncorrectioncompensatesforthisdistortion.
Note
Barreldistortioncorrectionaffectstheimageresolutionandeldofview.
1.Gotoideo>Installation>Imagecorrection.
2.TurnonBarreldistortioncorrection(BDC).
Monitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
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AXISP37-PLEPanoramiccameraseries
Configureourdevice
1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.
2.Ifthedevicedoesn’thaveautomaticrotationoftheview,gotoideo>Installation.
3.Rotatetheview90°or270°.
Verifythepixelresoltion
Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizethefaceofaperson,youcanusethe
pixelcounter.
1.Gotoideo>Imageandclick.
2.ClickforPixelcounter.
3.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhere
youexpectfacestoappear.
Youcanseethenumberofpixelsforeachoftherectangle’ssides,anddecideifthevaluesareenoughforyourneeds.
Hidepartsoftheimagewithprivacymasks
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.Gotoideo>Privacymasks.
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