Axis Q1615-E MKII User manual

AXISQ1615-ENetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXIS
Q1615-ENetworkCamera,andisappliabletormware5.5and
later.Itinludesinstrutionsforusingandmanagingtheproduton
yournetwork.Previousexperieneofnetworkingwillbeofusewhen
usingthisprodut.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebeneial,fordevelopingshellsriptsandappliations.
LaterversionsofthisdoumentwillbepostedtotheAxiswebsite,
asrequired.Seealsotheprodut’sonlinehelp,availableviathe
web-basedinterfae.
LegalConsierations
Videoandaudiosurveillaneanberegulatedbylawsthatvaryfrom
ountrytoountry.Chekthelawsinyourloalregionbeforeusing
thisprodutforsurveillanepurposes.
Thisprodutinludesone(1)H.264deoderlienseandone(1)AAC
deoderliense.Topurhasefurtherlienses,ontatyourreseller.
Liability
Everyarehasbeentakeninthepreparationofthisdoument.Please
informyourloalAxisofeofanyinauraiesoromissions.Axis
CommuniationsABannotbeheldresponsibleforanytehnialor
typographialerrorsandreservestherighttomakehangestothe
produtandmanualswithoutpriornotie.AxisCommuniationsAB
makesnowarrantyofanykindwithregardtothematerialontained
withinthisdoument,inluding,butnotlimitedto,theimplied
warrantiesofmerhantabilityandtnessforapartiularpurpose.Axis
CommuniationsABshallnotbeliablenorresponsibleforinidentalor
onsequentialdamagesinonnetionwiththefurnishing,performane
oruseofthismaterial.Thisprodutisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintelletualpropertyrightsrelatingtotehnologyembodied
intheprodutdesribedinthisdoument.Inpartiular,andwithout
limitation,theseintelletualpropertyrightsmayinludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentappliationsintheUSandother
ountries.
Thisprodutontainsliensedthird-partysoftware.Seethemenuitem
“About”intheprodut’suserinterfaeformoreinformation.
ThisprodutontainssoureodeopyrightAppleComputer,
In.,underthetermsofApplePubliSoureLiense2.0(see
www.opensource.apple.com/apsl).Thesoureodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentMoications
Thisequipmentmustbeinstalledandusedinstritaordanewiththe
instrutionsgivenintheuserdoumentation.Thisequipmentontains
nouser-servieableomponents.Unauthorizedequipmenthangesor
modiationswillinvalidateallappliableregulatoryertiations
andapprovals.
TraemarkAcknowlegments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkappliationsofAxisABinvarious
jurisditions.Allotherompanynamesandprodutsaretrademarksor
registeredtrademarksoftheirrespetiveompanies.
Apple,Boa,Apahe,Bonjour,Ethernet,InternetExplorer,Linux,
Mirosoft,Mozilla,Real,SMPTE,QuikTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespetiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOraleand/oritsafliates.UPnPTMisa
ertiationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,otherountriesorboth.Also,miniSD,miroSD,
miniSDHC,miroSDHC,miroSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,otherountriesorboth.
RegulatoryInformation
Europe
ThisprodutomplieswiththeappliableCEmarkingdiretives
andharmonizedstandards:
•EletromagnetiCompatibility(EMC)Diretive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Diretive2006/95/EC.Seeafetyonpage3.
•RestritionsofHazardousSubstanes(RoHS)Diretive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Aopyoftheoriginaldelarationofonformitymaybeobtainedfrom
AxisCommuniationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllappliable
standardsfor:
•Radiofrequenyemissionwheninstalledaordingtothe
instrutionsandusedinitsintendedenvironment.
•Immunitytoeletrialandeletromagnetiphenomenawhen
installedaordingtotheinstrutionsandusedinitsintended
environment.
USA
Usinganunshieldednetworkcable(UTP)–Thisequipmenthas
beentestedusinganunshieldednetworkable(UTP)andfoundto
omplywiththelimitsforaClassAdigitaldevie,pursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protetionagainstharmfulinterferenewhentheequipmentis
operatedinaommerialenvironment.Thisequipmentgenerates,
uses,andanradiateradiofrequenyenergyand,ifnotinstalledand
usedinaordanewiththeinstrutionmanual,mayauseharmful
interferenetoradioommuniations.Operationofthisequipmentina
residentialareaislikelytoauseharmfulinterfereneinwhihase
theuserwillberequiredtoorrettheinterfereneathisownexpense.
Usingashieldednetworkcable(STP)–Thisequipmenthasalso
beentestedusingashieldednetworkable(STP)andfoundtoomply
withthelimitsforaClassBdigitaldevie,pursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonableprotetion
againstharmfulinterfereneinaresidentialinstallation.This
equipmentgenerates,usesandanradiateradiofrequenyenergyand,
ifnotinstalledandusedinaordanewiththeinstrutions,mayause
harmfulinterferenetoradioommuniations.However,thereisno
guaranteethatinterferenewillnotourinapartiularinstallation.If
thisequipmentdoesauseharmfulinterferenetoradioortelevision
reeption,whihanbedeterminedbyturningtheequipmentoffand
on,theuserisenouragedtotrytoorrettheinterferenebyoneor
moreofthefollowingmeasures:
•Reorientorreloatethereeivingantenna.
•Inreasetheseparationbetweentheequipmentandreeiver.
•Connettheequipmentintoanoutletonairuitdifferentfrom
thattowhihthereeiverisonneted.
•Consultthedealeroranexperienedradio/TVtehniianforhelp.
Tobeusedinaresidentialareaorademandingeletrialenvironment,
theprodutshallbeonnetedusingashieldednetworkable(STP)
thatisproperlygrounded.
Canada
ThisClassBdigitalapparatusomplieswithCanadianICES-003.The
produtshallbeonnetedusingashieldednetworkable(STP)thatis
properlygrounded.
CetappareilnumériquedelalasseBestonfomeàlanorme
NMB-003duCanada.Leproduitdoitêtreonnetéàl'aided'unâble
réseaublindé(STP)quiestorretementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassBlimitofEN55022.Theprodutshallbe
onnetedusingashieldednetworkable(STP)thatisproperly
grounded.
Thisprodutfulllstherequirementsforemissionandimmunity
aordingtoEN50121-4andIEC62236-4railwayappliations.
Thisprodutfulllstherequirementsforimmunityaording
toEN61000-6-1residential,ommerialandlight-industrial
environments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN61000-6-2industrialenvironments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN55024ofeandommerialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassBlimitofAS/NZSCISPR22.Theprodutshall

beonnetedusingashieldednetworkable(STP)thatisproperly
grounded.
apan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisprodutomplieswithIEC/EN/UL60950-1,SafetyofInformation
TehnologyEquipment.Ifitsonnetingablesareroutedoutdoors,
theprodutshallbegroundedeitherthroughashieldednetworkable
(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisprodutshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSoure(LPS)
aordingtoIEC/EN/UL60950-1.
ThisprodutomplieswithIEC/EN/UL60950-1an-
dIEC/EN/UL60950-22,SafetyofInformationTehnologyEquipment.
Theprodutshallbegroundedeitherthroughashieldednetworkable
(STP)orotherappropriatemethod.
Battery
TheAxisprodutusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timelok(RTC).Undernormalonditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffetstheoperationoftheRTC,ausingittoreset
ateverypower-up.Whenthebatteryneedsreplaing,alogmessage
willappearintheprodut’sserverreport.Formoreinformationabout
theserverreport,seetheprodut´ssetuppagesorontatAxissupport.
Thebatteryshouldnotbereplaedunlessrequired,butifthebattery
doesneedreplaing,ontatAxissupportatwww.axis.com/techsupfor
assistane.
WARNING
•Riskofexplosionifthebatteryisinorretlyreplaed.
•Replaeonlywithanidentialbatteryorabatterywhihis
reommendedbyAxis.
•Disposeofusedbatteriesaordingtoloalregulationsor
thebatterymanufaturer'sinstrutions.
DisposalanRecycling
Whenthisproduthasreahedtheendofitsusefullife,disposeof
itaordingtoloallawsandregulations.Forinformationabout
yournearestdesignatedolletionpoint,ontatyourloalauthority
responsibleforwastedisposal.Inaordanewithloallegislation,
penaltiesmaybeappliableforinorretdisposalofthiswaste.
Europe
Thissymbolmeansthattheprodutshallnotbedisposedof
togetherwithhouseholdorommerialwaste.Diretive2012/19/EU
onwasteeletrialandeletroniequipment(WEEE)isappliablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theprodutmustbedisposed
ofinanapprovedandenvironmentallysafereylingproess.For
informationaboutyournearestdesignatedolletionpoint,ontat
yourloalauthorityresponsibleforwastedisposal.Businessesshould
ontattheprodutsupplierforinformationabouthowtodispose
ofthisprodutorretly.
ThisprodutomplieswiththerequirementsofDiretive2011/65/EUon
therestritionoftheuseofertainhazardoussubstanesineletrial
andeletroniequipment(RoHS).
China
Thisprodutomplieswiththerequirementsofthelegislative
atAdministrationontheControlofPollutionCausedbyEletroni
InformationProduts(ACPEIP).
ContactInformation
AxisCommuniationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytehnialassistane,pleaseontatyourAxis
reseller.Ifyourquestionsannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatehannelsto
ensurearapidresponse.IfyouareonnetedtotheInternet,youan:
•downloaduserdoumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Searh
byprodut,ategory,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•hatwithAxissupportstaff(seletedountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ1615-ENetworkCamera
TableofContents
HardwareOverview..........................................6
ConnetorsandButtons..........................................8
LEDIndiators..................................................9
StatusLEDBehaviorforFousAssistant.............................10
BuzzerSignalforFousAssistant...................................10
StatusLEDBehaviorandBuzzerSignalforLevellingAssistant...........10
ReplaetheLens................................................10
AccesstheProduct..........................................12
AessfromaBrowser...........................................12
AessfromtheInternet..........................................12
SettheRootPassword...........................................12
TheLiveViewPage..............................................13
MediaStreams.............................................17
HowtoStreamH.264............................................17
MJPEG........................................................17
AXISMediaControl(AMC)........................................17
AlternativeMethodsofAessingtheVideoStream....................18
AessAudioStreams............................................19
SetUptheProduct..........................................20
BasiSetup....................................................20
AdjustFous...................................................20
FousAssistant.................................................21
VideoandAudio............................................22
VideoStream...................................................22
StreamProles.................................................23
CameraSettings................................................24
ViewArea.....................................................27
Overlay........................................................28
PrivayMask...................................................30
Fous.........................................................30
AudioSettings..................................................30
AudioClips....................................................32
ConguretheLiveViewPage.................................33
PTZ(PanTiltZoom).........................................35
PresetPositions.................................................35
GuardTour.....................................................35
Advaned......................................................36
ControlQueue..................................................36
Detectors..................................................38
CameraTampering..............................................38
MotionDetetion...............................................38
AudioDetetion................................................40
Applications...............................................41
AppliationLienses.............................................41
InstallAppliation...............................................41
AppliationConsiderations........................................41
Events....................................................43
ConvertEventTypestoAtionRules................................43
SetUpAtionRules.............................................43
AddReipients..................................................44
CreateShedules................................................44
SetUpReurrenes..............................................45
Recordings.................................................46
ReordingList..................................................46
ContinuousReording............................................46
Languages.................................................48
SystemOptions.............................................49
Seurity.......................................................49
Date&Time....................................................51
Network.......................................................52
Storage.......................................................57
4

AXISQ1615-ENetworkCamera
TableofContents
Ports&Devies.................................................58
Maintenane...................................................58
Support.......................................................59
Advaned......................................................59
ResettoFatoryDefaultSettings...................................60
Troubleshooting............................................61
ChektheFirmware.............................................61
UpgradetheFirmware...........................................61
Symptoms,PossibleCausesandRemedialAtions.....................62
TechnicalSpecications......................................65
Connetors....................................................68
PerformaneConsiderations.......................................69
5

AXISQ1615-ENetworkCamera
Hardwareverview
Hardwareverview
12
3
4
5
6
7
8
9
10
11
12 13 14 15 16
1.tatusLEDindicator
2.Zoompuller
3.Lockscrewforfocusring
4.Focusring
5.I/Oconnector
6.Irisconnector
7.Powerconnector*
8.PowerLEDindicator
9.NetworkLEDindicator
10.R485/R422connector
11.Networkconnector(PoE)
12.Controlbutton(1)
13.Functionbutton(2)
14.microDCardslot
15.Audioin
16.Audioout
*NotusedforpoweringofAXISQ1615-E.AXISQ1615-EispoweredbyPoE.
6

AXISQ1615-ENetworkCamera
Hardwareverview
1
15 14 13 12
11
10
2
3
4
5
6
7
8
9
1.unshieldadjustmentscrew(2x)
2.unshield
3.Productnumber(P/N)&erialnumber(/N).Theserialnumbermayberequiredduringinstallation.
4.TopCover
5.De-humidifyingmembrane.Donotremove!
6.Networkcamera
7.afetywiretab
8.Cableholeswithcablegland
9.Bottomcoverscrews(4x)
10.Cablecover
11.Cablecoverscrews(2x)
12.Networkconnector
13.Bottomcover
14.Heater.Caution! Caution!
Caution!Maybehot.
15.Heater.Caution! Caution!
Caution!Maybehot.
1
2
3
45
1.Networkcable(routethroughwallbracket)
7

AXISQ1615-ENetworkCamera
Hardwareverview
2.Bottomcover
3.Bottomcoverscrews(4x)
4.Bracketadjustmentscrew
5.Wallmount
ConnectorsanButtons
Fortehnialspeiations,seepage65.
NetworkConnector
RJ45EthernetonnetorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Duetoloalregulationsortheenvironmentalandeletrialonditionsinwhihtheprodutistobeused,ashieldednetwork
able(STP)maybeappropriateorrequired.Allablesonnetingtheproduttothenetworkandthatareroutedoutdoors
orindemandingeletrialenvironmentsshallbeintendedfortheirspeiuse.Makesurethatthenetworkdevies
areinstalledinaordanewiththemanufaturer’sinstrutions.Forinformationaboutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldeviesinombinationwith,forexample,tamperingalarms,motiondetetion,eventtriggering,timelapsereording
andalarmnotiations.Inadditiontothe0VDCreferenepointandpower(DCoutput),theI/Oonnetorprovidestheinterfaeto:
•Digitaloutput–ForonnetingexternaldeviessuhasrelaysandLEDs.Conneteddeviesanbeativatedbythe
VAPIX®AppliationProgrammingInterfae,outputbuttonsontheLiveViewpageorbyanAtionRule.Theoutputwill
showasative(shownunderSystemOptions>Ports&Devices)ifthealarmdevieisativated.
•Digitalinput–Analarminputforonnetingdeviesthatantogglebetweenanopenandlosediruit,forexample:
PIRs,door/windowontats,glassbreakdetetors,et.Whenasignalisreeivedthestatehangesandtheinputbeomes
ative(shownunderSystemOptions>Ports&Devices).
Note
TheI/Oonnetorisonnetedtothehousing(fan/heater)ondelivery.Intheaseofafanorheatererror,aninputsignal
willbetriggeredintheamera.Setupanationruleintheameratoongurewhihationthesignalshalltrigger.For
informationabouteventsandationrules,seeEventsonpage43.
AuioConnector
TheAxisproduthasthefollowingaudioonnetors:
•Audioin(pink)–3.5mminputforamonomirophone,oraline-inmonosignal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatanbeonnetedtoapubliaddress(PA)systemoran
ativespeakerwithabuilt-inamplier.Astereoonnetormustbeusedforaudioout.
RS485/RS422Connector
TwoterminalbloksforRS485/RS422serialinterfaeusedtoontrolauxiliaryequipmentsuhasPTZdevies.
SDCarSlot
AmiroSDard(notinluded)anbeusedforloalreordingwithremovablestorage.Formoreinformation,seeTechnical
pecicationsonpage65.
NO NO
NOTICE TICE TICE
Topreventorruptionofreordings,theSDardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandlikUnmount.
8

AXISQ1615-ENetworkCamera
Hardwareverview
Note
ForSDardreommendationsseewww.axis.com
ControlButton
Theontrolbuttonisusedfor:
•Resettingtheproduttofatorydefaultsettings.Seepage60.
•ConnetingtoanAXISVideoHostingSystemservie.Seepage53.Toonnet,pressandholdthebuttonforabout3
seondsuntiltheStatusLEDashesgreen.
•ConnetingtoAXISInternetDynamiDNSServie.Seepage53.Toonnet,pressandholdthebuttonforabout3seonds.
FunctionButton
Thefuntionbuttonhasmultiplefuntions:
•Levellingassistant–Thisfuntionhelpstoensuretheameraislevel.Pressthebuttonforabout3seondstostartthe
levellingassistantandpressagaintostopthelevelingassistant.ThestatusLED(seepage10)andbuzzersignal(seepage
10)assistlevellingoftheamera.Theameraislevelwhenthebuzzerbeepsontinuously.
•Focusassistant–ThisfuntionisusedforenablingtheFousAssistant.Toenablethefousassistant,pressandvery
quiklyreleasethebutton.Pressagaintostopthefousassistant.Formoreinformation,seetheInstallationGuide.
LEDInicators
LEDColorIndication
GreenSteadyforonnetiontoa100Mbit/snetwork.Flashesfornetworkativity.
AmberSteadyforonnetiontoa10Mbit/snetwork.Flashesfornetworkativity.
Network
UnlitNonetworkonnetion.
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartupandwhenrestoringsettings.
Status
RedSlowashforfailedupgrade.
GreenNormaloperation.
Power
AmberFlashesgreen/amberduringrmwareupgrade.
Note
•TheStatusLEDanbeonguredtobeunlitduringnormaloperation.Toongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDanbeonguredtoashwhileaneventisative.
•TheStatusLEDanbeonguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
•ThePowerLEDanbeonguredtobeunlitduringnormaloperation.Toongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheNetworkLEDanbedisabledsothatitdoesnotashwhenthereisnetworktraf.Toongure,gotoSetup>System
Options>Ports&Devices>LED.Seetheonlinehelpformoreinformation.
9

AXISQ1615-ENetworkCamera
Hardwareverview
LEDColorIndication
GreenNormaloperation. Housing
(fanandheater)Flashing
green
Singleash:Heatererror
Doubleash:Fanerror
Tripleash:Generalerror
Alarmeventswillbetriggeredthroughtheamera’sinputport.
ContatyourAxisresellerforinformationaboutsparepartsandtroubleshooting.
Note
ThisstatusLEDreferredtointhetableaboveisloatedinthehousing.
StatusLEDBehaviorforFocusAssistant
ColorIndication
GreenFousAssistantisenabled
Thelensisoptimallyadjusted
AmberTheamerahasbeenmoved,oranobjethasbeeninsertedinfrontofthelens.Exitandrestartthe
FousAssistant.
Thelensislessoptimallyadjusted.
RedTheamerahasbeenmoved,oranobjethasbeeninsertedinfrontofthelens.Exitandrestartthe
FousAssistant.
Thelensispoorlyadjusted.
BuzzerSignalforFocusAssistant
BuzzerLens
FastintervalOptimallyadjusted
MediumintervalLessoptimallyadjusted
SlowintervalPoorlyadjusted
StatusLEDBehavioranBuzzerSignalforLevellingAssistant
ForinformationontheFuntionbuttonusedforlevellingtheamera,seeConnectorsandButtons.
ColorBuzzerCameraposition
FixedgreenContinuousbeepLevel
FlashinggreenFastintervalAlmostlevel
FlashingorangeMediumintervalNotlevel
FlashingredSlowintervalFarfromlevel
ReplacetheLens
ItispossibletouseoptionallensesfortheAxisprodut.
Toreplaethelens:
1.Disonnettheirisable.
10

AXISQ1615-ENetworkCamera
Hardwareverview
2.Unsrewthestandardlens.
3.Attahandsrewonthenewlens.
Tohangetheirisonguration:
1.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowstheurrentongurediristype.
2.ClikEdit.
3.Selettheinstalledirislensfromthedrop-downlistandlikOK.
TohangetheirisongurationforP-irislensesnotlistedinthedrop-downlist:
1.Downloadtheirisongurationlefromwww.axis.com
2.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowstheurrentongurediristype.
3.InIrisconguration:ClikEdit.
4.GototheUploadtab.
5.ClikBrowseandselettheongurationle.
6.ClikUpload.TheinstalledirislensshouldnowbeinludedintheIrisSelectiondrop-downlist.
7.Selettheinstalledirislensfromthedrop-downlistandlikOK.
Note
•IfyouseletaDCirisongurationleforaP-irislens,anerrormessagewillappearbelowtheirisongurationtypeinthe
CameraSettingspage.ForustomDCIrislenses,seletGeneriDCIrisoption.
•Thereisnoneedtorestarttheprodutafterhangingthelens.However,theprodutmustberestartedifyouare
interhangingbetweenaP-iris,DC-Irisorxed/manualirislens.Inordertosetthefousandpositionthelens,the
produtmustbeonnetedtothenetwork.
11

AXISQ1615-ENetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisprodut,refertotheInstallationGuidesuppliedwiththeprodut.
Theprodutanbeusedwithmostoperatingsystemsandbrowsers.ThereommendedbrowsersareInternetExplorerwithWindows,
SafariwithMaintoshandFirefoxwithotheroperatingsystems.SeeTechnicalpecicationsonpage65.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisprodutinludesone(1)H.264deoderlienseforviewingvideostreamsandone(1)AACaudioliense.Theliensesare
automatiallyinstalledwithAMC.Theadministratorandisabletheinstallationofthedeoders,topreventinstallationofunliensed
opies.
Note
•QuikTimeTMisalsosupportedforviewingH.264streamsandforaudio.
•Ifyouromputerrestritstheuseofadditionalsoftwareomponents,theprodutanbeonguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisprodutinthebrowser’sLoation/Addresseld.Toaesstheprodutfroma
Maintoshomputer(MaOSX),likontheBonjourtabandselettheprodutfromthedrop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytoloatetheprodutonthenetwork.Forinformationabouthowto
disoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedoumentAssignanIPAddress
andAccesstheVideotreamonAxisSupportwebatwww.axis.om/tehsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheprodutisaessed,therootpasswordmustrstbe
ongured.Forinstrutions,seeettheRootPasswordonpage12.
4.Theprodut’sLiveViewpageopensinyourbrowser.
Note
TheontrolsandlayoutoftheLiveViewpagemayhavebeenustomizedtomeetspeiinstallationrequirementsand
userpreferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Oneonneted,theAxisprodutisaessibleonyourloalnetwork(LAN).ToaesstheprodutfromtheInternetyoumust
ongureyournetworkroutertoallowinomingdatatraftotheprodut.Todothis,enabletheNAT-traversalfeature,whih
willattempttoautomatiallyonguretheroutertoallowaesstotheprodut.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage54.SeealsoAXISInternetDynamiDNSServieat
www.axiscam.net
ForTehnialnotesonthisandothertopis,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPasswor
ToaesstheAxisprodut,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whihopenswhentheprodutisaessedforthersttime.
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AXISQ1615-ENetworkCamera
AccesstheProduct
Topreventnetworkeavesdropping,therootpasswordanbesetviaanenryptedHTTPSonnetion,whihrequiresanHTTPS
ertiate.HTTPS(HypertextTransferProtooloverSSL)isaprotoolusedtoenrypttrafbetweenwebbrowsersandservers.The
HTTPSertiateensuresenryptedexhangeofinformation.SeeHTTPonpage49.
Thedefaultadministratorusernamerootispermanentandannotbedeleted.Ifthepasswordforrootislost,theprodutmustbe
resettothefatorydefaultsettings.SeeResettoFactoryDefaultettingsonpage60.
TosetthepasswordviaastandardHTTPonnetion,enteritdiretlyinthedialog.
TosetthepasswordviaanenryptedHTTPSonnetion,followthesesteps:
1.ClikUseHTTPS.
Atemporaryertiate(validforoneyear)isreated,enablingenryptionofalltraftoandfromtheprodut,andthe
passwordannowbesetseurely.
2.Enterapasswordandthenre-enterittoonrmthespelling.
3.ClikOK.Thepasswordhasnowbeenongured.
SetPowerLineFrequency
PowerlinefrequenyissetthersttimetheAxisprodutisaessedandanonlybehangedfromPlainCong(seepage60)
orbyresettingtheproduttofatorydefault.
Seletthepowerlinefrequeny(50Hzor60Hz)usedattheloationoftheAxisprodut.Seletingthewrongfrequenymayause
imageikeriftheprodutisusedinuoresentlightenvironments.
Note
Powerlinefrequenyvariesdependingongeographiregion.TheAmeriasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Loalvariationsouldapply.Alwayshekwiththeloalauthorities.
CongureCaptureMoe
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisprodut.Theapturemodesettingalso
affetstheamera’sangleofview.
Seletthedesiredapturemodefromthedrop-downlistandlikOK.
SeealsoCaptureModeonpage24.
TheLiveViewPage
TheontrolsandlayoutoftheLiveViewpagemayhavebeenustomizedtomeetspeiinstallationrequirementsanduser
preferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeahavailableontrol.
ControlsontheLiveViewPage
ClikViewsizetosaletheimagedownto800pixelswideortofullsale.OnlyavailableinMJPEG.
ClikWDRontoenableWDRinintensebaklightonditions.ClikWDRofftodisableWDRinlowlight
onditionsforoptimalexposure.
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AXISQ1615-ENetworkCamera
AccesstheProduct
SeletastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
toongurestreamproles,seepage23.
ClikPulsetoativatetheprodut’soutputportforadenedperiodoftime.Forinformationabouthowto
enableandongureoutputbuttons,seepage34.
CliktheActive/Inactivebuttonstomanuallyativateandinativetheprodut’soutputport.Forinformation
abouthowtoenableandongureoutputbuttons,seepage34.
TheManualTriggerbuttonisusedtotriggeranationrulefromtheLiveViewpage.Forinformationabouthowto
ongureandenablethebutton,seeManualTriggeronpage14.
ClikSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhenthe
AXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>ActionButtons.
TheAudioclipdrop-downlistallowsyoutoplayanaudiolipfromtheLiveViewpage.Seletthe
audiolipandlikthePlaybutton.
ManualTrigger
TheManualTriggerisusedtotriggeranationrulefromtheLiveViewpage.Themanualtriggeranforexamplebeusedto
validateationsduringprodutinstallationandonguration.
Toongurethemanualtrigger:
1.GotoSetup>Events.
2.ClikAddtoaddanewationrule.
3.FromtheTriggerdrop-downlist,seletInputSignal.
4.Fromtheseonddrop-downlist,seletManualTrigger.
5.Seletthedesiredationandonguretheothersettingsasrequired.
Formoreinformationaboutationrules,seeEventsonpage43.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,seletShowmanualtriggerbutton.
AXISMeiaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage17formore
information.Thetoolbardisplaysthefollowingbuttons:
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AXISQ1615-ENetworkCamera
AccesstheProduct
ThePlaybuttononnetstotheAxisprodutandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Theloationwheretheimageissavedanbespeied
intheAMCControlPanel.
CliktheViewFullScreenbuttonandthevideoimagewilllltheentiresreen.PressESC(Esape)ontheomputer
keyboardtoanelfullsreenview.
TheRecordbuttonisusedtoreordtheurrentvideostream.Theloationwherethereordingissavedanbespeiedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAuioControls
AMCaudiobuttonsontrolthespeakersandmirophoneonnetedtothelientomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Speakerbutton—Cliktoturnthespeakersonoroff.
Microphonebutton–Cliktomuteorunmutethemirophone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeativetosendaudiototheAxisprodut.Clikeitherbuttontostopaudiotransmission.
Usetheslidertoontrolthevolumeofthespeakersandthemirophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswithbetweensendingandreeivingaudio.Thebuttonanbeongured
fromtheAudiotabintheAMCControlpanel:
•Push-To-Talkmode:Clikandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clikonetoswithbetweentalkingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeative.Clikeitherbuttontostopaudio
transmission.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)ontrols.Theadministratoranenable/disableontrolsforspeiedusersunder
SystemOptions>Security>Users.
Note
TheseontrolsareavailableifdigitalPTZisenabledintheseletedviewareaorifaPTZdriverhasbeenuploaded.For
moreinformationonviewareas,seeViewAreaonpage27.Formoreinformationonhowtouploadadriver,see.To
swithbetweenthetwooptionssee.
CliktheEmulatejoystickmodebuttonandlikintheimagetomovetheameraviewinthediretionofthe
mousepointer.
CliktheCentermodebuttonandlikintheimagetoentertheameraviewonthatposition.Theentermode
buttonouldalsobeusedtozoominonaspeiarea.Clikintheimageanddragtodrawaretanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.
15

AXISQ1615-ENetworkCamera
AccesstheProduct
CliktheCtrlpanelbuttontoopenthePTZontrolpanelwhihprovidesadditionalPTZontrols.
User-denedbuttonsanalsoappearintheControlpanel.SeeControlsonpage36.
Toviewaspeiviewareaorpresetposition,seletitfromtheSourcelist.
Focusbar–Clikonapositiononthefousbartosetthefousposition.Thiswill
disabletheprodut’sautofous.Tore-enable,usethePTZontrolpanelwhihis
openedbylikingtheCtrlpanelbutton(seeabove).
Irisbar–Clikonapositionontheirisbartohangethedegreetowhihtheirisis
opened.Thiswilldisabletheprodut’sautoiris.Tore-enable,usethePTZontrolpanel
whihisopenedbylikingtheCtrlpanelbutton(seeabove).
ThePTZontrolsanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage36.
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AXISQ1615-ENetworkCamera
MediaStreams
MediaStreams
TheAxisprodutprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheprodutprovidesaesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherappliationsandlientsanaessvideoandaudiostreamsdiretly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264an,withoutompromisingimagequality,reduethesizeofadigitalvideolebymorethan80%omparedwiththeMotion
JPEGformatandasmuhas50%morethantheMPEG-4standard.Thismeansthatmuhlessnetworkbandwidthandstoragespae
arerequiredforavideole.Orseenanotherway,muhhighervideoqualityanbeahievedforagivenbitrate.
Deidingwhihombinationofprotoolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UniastRTPThisuniastmethod(RTPoverUDP)isused
forliveuniastvideo,espeiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.
RTPoverRTSPThisuniastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletoongure
rewallstoallowRTSPtraf.
RTPoverRTSPoverHTTPThisuniastmethodanbeusedtotraverse
rewalls.Firewallsareommonlyonguredto
allowtheHTTPprotool,thusallowingRTPto
betunneled.
Uniastingisusedforvideo-on-demand
transmissionsothatthereisnovideotraf
onthenetworkuntilalientonnetsand
requeststhestream.
Notethatthereareamaximumof10
simultaneousuniastonnetions.
MultiastRTPThismethod(RTPoverUDP)shouldbeusedforlivemultiastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multiastingprovidesthemostefientusageofbandwidthwhentherearelargenumbersof
lientsviewingsimultaneously.Amultiastannothowever,passanetworkrouterunlessthe
routerisonguredtoallowthis.ItisnotpossibletomultiastovertheInternet,forexample.
Notealsothatallmultiastviewersountasoneuniastviewerinthemaximumtotalof10
simultaneousonnetions.
AXISMediaControlnegotiateswiththeAxisproduttodeterminethetransportprotooltouse.Theorderofpriority,listedinthe
AMCControlPanel,anbehangedandtheoptionsdisabled,tosuitspeirequirements.
Note
H.264isliensedtehnology.TheAxisprodutinludesoneH.264viewinglientliense.Installingadditionalunliensed
opiesofthelientisprohibited.Topurhaseadditionallienses,ontatyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufient
toreateastreamthatshowsonstantlyupdatedmotion.
TheMotionJPEGstreamusesonsiderableamountsofbandwidth,butprovidesexellentimagequalityandaesstoeveryimage
ontainedinthestream.ThereommendedmethodofaessingMotionJPEGlivevideofromtheAxisprodutistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMeiaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsisthereommendedmethodofaessinglivevideofromtheAxisprodut.
17

AXISQ1615-ENetworkCamera
MediaStreams
TheAMCControlPanelanbeusedtoongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomatiallyinstalledonrstuse,afterwhihitanbeongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartsreenorStartmenu)
•Alternatively,right-likthevideoimageinInternetExplorerandlikSettings.
AlternativeMethosofAccessingtheVieoStream
YouanalsoaessvideoandimagesfromtheAxisprodutinthefollowingways:
•MotionPEGserverpush(ifsupportedbythelient,Firefox,forexample).ThisoptionmaintainsanopenHTTPonnetion
tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264deodertobeinstalled.Thefollowingpaths
anbeused:
-UniastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UniastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UniastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multiast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathsanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
18

AXISQ1615-ENetworkCamera
MediaStreams
Note
•<ip>=IPaddess
•TheAxisprodutsupportsQuikTime6.5.1andlater.
•QuikTimemayaddlatenytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAuioStreams
TheLiveViewpageprovidesaesstoaudiothroughAXISMediaControl;inadditionaudioanbeaessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.om/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathsanbeused:
-UniastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UniastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UniastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multiast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsupportsG.71 1andAACaudioenoding.Thefollowingpathsanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
•TheavaappletsupportssimplexaudiowithG.711enoding.
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AXISQ1615-ENetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisprodutanbeonguredbyuserswithadministratororoperatorrights.Toopentheprodut’sSetuppages,likSetupin
thetopright-handorneroftheLiveViewpage.
•Administratorshaveunrestritedaesstoallsettings.
•OperatorshaveaesstoallsettingsexeptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasiSetupprovidesshortutstothesettingsthatshouldbemadebeforeusingtheAxisprodut:
1.Users.Seepage49.
2.TCP/IP.Seepage52.
3.Date&Time.Seepage51.
4.VideoStream.Seepage22.
5.Fous.Seepage30
6.AudioSettings.Seepage30.
TheBasiSetupmenuanbedisabledfromSystemOptions>Security>Users.
AjustFocus
Toadjustthezoomandfousfollowtheseinstrutions:
Note
•SetfousaspreiselyaspossiblewiththefousringorFousAssistantbeforestartingautomatinetuning.Using
thefousringnormallygivesthebestresult.
•Theirisshouldalwaysbeopenedtoitsmaximumwhilefousing.Thisgivesthesmallestdepthofeldandthusthe
bestonditionsfororretfousing.
1.Opentheprodut’shomepageandgotoSetup>BasicSetup>Focus.
2.UndertheBasictab,likOpeniris.Ifthebuttonisinativetheirisisalreadyopen.
3.Iffoushasbeensetbefore,likResettoresetthebakfous.
4.Loosenthezoompullerandtheloksrewforthefousring(seeHardwareOverviewonpage6)onthelensbyturning
themounter-lokwise.Movethezoompullerandthefousringtosetzoomandfousandhekthequalityofthe
imageintheimagewindow.Iftheameraismountedsothatyouannotlookattheimageandmovethezoompullerand
thefousringatthesametime,usetheFousAssistantinstead.SeeFocusAssistantonpage21.
5.Re-tightenthezoompullerandtheloksrewforthefousring.
6.OntheFouspage,likFine-tunefocusautomaticallyandwaituntilautomatinetuningisompleted.
7.ClikEnableiris.Ifthebuttonisinativetheirisisalreadyenabled.
8.Ifneeded,makefurtheradjustmentsundertheAdvancedtab.Seetheonlinehelpformoreinformation.
20