Axis P3915-R Mk II User manual

AXISP3915-RMkIINetworkCamera
UserManual

AboutthisDocument
Thismanualisintendedforadministratorsandusersofthe
AXISP3915–RMkIINetworkCameraandisapplicabletormware
6.50andlater.Itincludesinstructionsforusingandmanagingthe
productonyournetwork.Previousexperienceofnetworkingwillbeof
usewhenusingthisproduct.SomeknowledgeofUNIXorLinux-based
systemsmayalsobebenecialfordevelopingshellscriptsand
applications.LaterversionsofthisdocumentwillbepostedtotheAxis
websiteasrequired.Seealsotheproduct’sonlinehelpavailablevia
theweb-basedinterface.
Lealconsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesthefollowinglicences:
•one(1)AACdecoderlicense
•one(1)H.264decoderlicense
Topurchasefurtherlicensescontactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocumentincludingbutnotlimitedtotheimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishingperformance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
Intellectualpropertyrihts
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticularandwithout
limitationtheseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedataxis.com/patentandoneormoreadditional
patentsorpendingpatentapplicationsintheUSandothercountries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer
Inc.underthetermsofApplePublicSourceLicense2.0(see
opensource.apple.com/apsl).Thesourcecodeisavailablefrom
developer.apple.com/bonjour/
Equipmentmodications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
Trademarkacknowledements
AXISCOMMUNICATIONSAXISandVAPIXareregisteredtrademarksor
trademarkapplicationsofAxisABinvariousjurisdictions.Allother
companynamesandproductsaretrademarksorregisteredtrademarks
oftheirrespectivecompanies.
AppleApacheBonjourEthernetInternetExplorerLinuxMicrosoft
MozillaRealSMPTEQuickTimeUNIXWindowsandWWWare
registeredtrademarksoftherespectiveholders.JavaandallJava-based
trademarksandlogosaretrademarksorregisteredtrademarksof
Oracleand/oritsafliates.TheUPnPWordMarkandUPnPLogoare
trademarksofOpenConnectivityFoundationInc.intheUnitedStates
orothercountries.
microSDmicroSDHCandmicroSDXCLogosare
trademarksofSD-3CLLC.microSDmicroSDHCmicroSDXCare
trademarksorregisteredtrademarksofSD-3CLLCintheUnitedStates
othercountriesorboth.
Reulatoryinformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectivesand
harmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LowVoltageDirective(LVD)2014/35/EU.SeeSafetyonpage3.
•RestrictionofHazardousSubstances(RoHS)Directive2011/65/EU
includinganyamendmentsupdatesorreplacements.Seeisposal
andrecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactinformationonpage3.
Electromaneticcompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubject
tothefollowingtwoconditions:
1.Thisdevicemaynotcauseharmfulinterferenceand
2.thisdevicemustacceptanyinterferencereceivedincluding
interferencethatmaycauseundesiredoperation.
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generatesusesandcanradiateradiofrequencyenergyandifnot
installedandusedinaccordancewiththeinstructionmanualmay
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Contactinformation
AxisCommunicationsInc.
300ApolloDrive
ChelmsfordMA01824
UnitedStatesofAmerica
Tel:[phone]
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
CANNMB-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55032.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR32.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA機器です。この装置を住宅環境で使⽤
すると電波妨害を引き起こすことがあります。この場合に
は使⽤者が適切な対策を講ずるよう要求されることがあり
ます。VCCI‒A
本製品は、シールドネットワークケーブル(STP)を使⽤して接
続してください。また適切に接地してください。

Korea
이기기는업무용환경에서사용할목적으로적합성평가를받
은기기로서가정용환경에서사용하는경우전파간섭의우려
가있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL62368-1safetyofaudio/video
andITequipment.
Ifitsconnectingcablesareroutedoutdoorstheproductshallbe
groundedeitherthroughashieldednetworkcable(STP)orother
appropriatemethod.
Thepowersupplyusedwiththisproductshallfullloneofthe
followingrequirements:
•SafetyExtraLowVoltage(SELV)accordingtoclause2.2of
IEC/EN/UL60950-1andLimitedPowerSource(LPS)accordingto
clause2.5ofIEC/EN/UL60950-1orCEC/NECClass2sourceof
supplyasdenedintheCanadianElectricalCodeCSAC22.1and
NationalElectricalCodeANSI/NFPA70
•Class1electricalenergysource(ES1)andClass2powersource
(PS2)ratedoutputpowerlimitedto≤100Waccordingto
IEC/EN/UL62368-1
WhenusedwithPoweroverEthernet(PoE)thePowerSourcing
Equipment(PSE)shallcomplywithIEEE802.3afandLimitedPower
Source(LPS)accordingtoclause2.5ofIEC/EN/UL60950-1orannex
QofIEC/EN/UL62368-1.
WerecommendtheuseofAxismidspansorAxisPoEswitches.
WerecommendtheuseofAxismidspansorAxisPoEswitches.
Disposalandrecyclin
Whenthisproducthasreachedtheendofitsusefullifedisposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpointcontactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironmenttheproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpointcontact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
ThisproductcomplieswiththerequirementsofSJ/T11364-2014
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr(VI)
)
多溴
联苯
(PBB)
多溴
二苯
醚
(PBDE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中的含量均在
GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质材料中的含
量超出GB/T26572标准规定的限量要求。
Contactinformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
axis.com
Support
ShouldyourequireanytechnicalassistancepleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediatelyyour
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternetyoucan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabasesearch
byproductcategoryorphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportataxis.com/support
Warrantyinformation
ForinformationaboutAxis’productwarrantyandtheretorelated
informationgotoaxis.com/warranty
Learnmore!
VisitAxislearningcenteraxis.com/academyforusefultrainings
webinarstutorialsandguides.

AXISP3915-RMkIINetworkCamera
TableofContents
Safetyinformation..........................................6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Productoverview...........................................7
owtoaccesstheproduct....................................8
Howtoaccesstheproductfromabrowser...........................8
Howtoaccesstheproductfromtheinternet.........................8
Howtosettherootpassword.....................................9
Abouttheliveviewwindow.......................................9
Aboutmediastreams........................................12
AboutH.264format.............................................12
AboutMJPEGformat............................................12
AboutAXISMediaControl(AMC)...................................12
Alternativemethodsofaccessingthevideostream....................13
AccessAudioStreams............................................14
owtosetuptheproduct....................................15
Howtoperformabasicsetup.....................................15
VideoandAudio............................................16
Howtosetupvideostreams......................................16
Aboutstreamproles............................................19
AboutONVIFmediaproles.......................................19
Aboutcamerasettings...........................................19
ViewArea.....................................................21
Overlays.......................................................21
Aboutprivacymasks.............................................23
Howtochangeaudiosettings.....................................24
owtoconguretheliveviewwindow.........................25
AboutPTZ(PanTiltZoom)....................................27
Aboutpresetpositions...........................................27
Aboutguardtours...............................................28
Advanced......................................................28
Aboutthecontrolqueue..........................................29
Aboutdetectors............................................30
Aboutcameratampering.........................................30
AudioDetection................................................30
Applications...............................................31
Aboutapplicationlicenses........................................31
Howtouploadandstartanapplication.............................31
ApplicationConsiderations........................................31
Events....................................................32
Howtosetupactionrules........................................32
Howtoaddrecipients............................................34
Howtocreateschedules..........................................35
Howtosetuprecurrences........................................36
Aboutrecordings...........................................37
Howtondrecordings...........................................37
Howtoplayrecordings...........................................37
Howtoexportavideoclip........................................38
Aboutcontinuousrecording.......................................38
Aboutlanguages............................................39
Aboutsystemoptions........................................40
Security.......................................................40
Date&Time....................................................42
Network.......................................................42
Storage.......................................................47
Ports&Devices.................................................50
Maintenance...................................................50
Support.......................................................50
Advanced......................................................51
Resettofactorydefaultsettings...................................52
Troubleshooting............................................53
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AXISP3915-RMkIINetworkCamera
TableofContents
Howtocheckthecurrentrmware.................................53
Howtoupgradethermware.....................................53
Symptomspossiblecausesandremedialactions......................53
Specications..............................................57
LEDIndicators..................................................57
SDcardslot....................................................57
Buttons.......................................................58
Connectors....................................................58
Performanceconsiderations.......................................59
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AXISP3915-RMkIINetworkCamera
Safetynformaton
Safetynformaton
Hazardlevels
DANGER
Indicatesahazardoussituationwhichifnotavoidedwillresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhichifnotavoidedcouldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhichifnotavoidedcouldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhichifnotavoidedcouldresultindamagetoproperty.
Othermessaelevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
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AXISP3915-RMkIINetworkCamera
Productovervew
Productovervew
1Opticassembly
2Lenstool
3LEindicators
4Scardslot(microS)
5Controlbutton
6I/Oconnector
7Audioconnector
8NetworkconnectorM12/RJ45
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AXISP3915-RMkIINetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisproductseetheInstallationGuidesuppliedwiththeproduct.
ToviewstreamingvideoinInternetExplorerallowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensed
copies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streamsandforaudio.
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX)gotoSafariclickonBonjourandselecttheproductfromthe
drop-downlist.ToaddBonjourasabrowserbookmarkgotoSafari>Preferences.
IfyoudonotknowtheIPaddressuseAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddressseethedocumentHowtoassignanIPaddressandaccessyourdeviceonthe
productpageataxis.com.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessedtherootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Howtoaccesstheproductfromtheinternet
Anetworkrouterallowsproductsonaprivatenetwork(LAN)toshareasingleconnectiontotheinternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktotheinternet.
Mostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(internet).
IftheAxisproductislocatedonanintranet(LAN)andyouwanttomakeitavailablefromtheother(WAN)sideofaNAT(Network
AddressTranslator)routerturnonNATtraversal.WithNATtraversalproperlyconguredallHTTPtrafctoanexternalHTTPport
intheNATrouterisforwardedtotheproduct.
owtoturnontheNAT-traversalfeature
•GotoSettings>System>Plaincong>Network.
•SelectNATtraversalenabled.
•EnterExternalIPaddress.
•EntertheIPaddressoftheNATtraversalrouter.
•ManuallycongureyourNATroutertoallowaccessfromtheinternet.
SeealsoAXISInternetDynamicDNSServiceatwww.axiscam.net
Note
•Inthiscontexta“router”referstoanynetworkroutingdevicesuchasaNATrouternetworkrouterinternetgateway
broadbandrouterbroadbandsharingdeviceorasoftwaresuchasarewall.
•ForNATtraversaltoworkNATtraversalmustbesupportedbytherouter.TheroutermustalsosupportUPnP®.
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AXISP3915-RMkIINetworkCamera
Howtoaccesstheproduct
Howtosettherootpassword
ToaccesstheAxisproductyoumustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialogwhichopenswhentheproductisaccessedforthersttime.
TopreventnetworkeavesdroppingtherootpasswordcanbesetviaanencryptedHTTPSconnectionwhichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage40.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislosttheproductmustbe
resettothefactorydefaultsettings.SeeResettofactorydefaultsettingsonpage52.
Tosetthepasswordenteritdirectlyinthedialog.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage51)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hzthemaximumframerateislimitedto25fps.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hzwhereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
Abouttheliveviewwindow
Thecontrolsandlayoutoftheliveviewwindowmayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownliveview
window.Thefollowingprovidesanoverviewofeachavailablecontrol.
Aboutthecontrolsintheliveviewwindow
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
SelectastreamprolefortheliveviewwindowfromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamprolesseepage19.
Clickthebuttonactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabout
howtoenableandcongureoutputbuttonsseepage26.Theoutputbuttonnamemaydifferdepending
onthenameenteredintheI/OPortsconguration.
ClicktheOn/Offbuttonstomanuallyactivateorinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttonsseepage26.
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AXISP3915-RMkIINetworkCamera
Howtoaccesstheproduct
UsetheManualTriggerbuttontotriggeranactionrulefromtheliveviewwindow.Forinformation
abouthowtocongureandenablethebuttonseeAboutthemanualtriggeronpage10.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
Aboutthemanualtrier
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlistselectInputSignal.
4.Fromtheseconddrop-downlistselectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
FormoreinformationaboutactionrulesseeEventsonpage32.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtonsselectShowmanualtriggerbutton.
AbouttheAXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAboutAXISMediaControl(AMC)onpage12for
moreinformation.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
PTZControls
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewareaseeViewAreaonpage21.
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