Axis Q3538-SLVE User manual

AXISQ3538–SLVEDomeCamera
TableofContents
Getstarted................................................3
Findthedeviceonthenetwork....................................3
Openthedevice'swebpage.......................................3
Congureyourdevice........................................5
Adjusttheimage................................................5
Viewandrecordvideo............................................7
Setuprulesorevents...........................................8
Audio.........................................................12
Thedeviceinterface.........................................13
Status........................................................13
Video.........................................................14
Audio.........................................................22
Recordings.....................................................24
Apps..........................................................27
System........................................................27
Maintenance...................................................44
Learnmore................................................46
Viewarea......................................................46
Capturemodes.................................................46
Remoteocusandzoom..........................................46
Privacymasks..................................................47
Overlays.......................................................47
Streamingandstorage...........................................47
Applications....................................................50
Security.......................................................51
Specications..............................................52
Productoverview................................................52
LEDindicators..................................................52
SDcardslot....................................................53
Buttons.......................................................53
Connectors....................................................53
Cleaningrecommendations...................................56
Troubleshooting............................................57
Resettoactorydeaultsettings...................................57
Firmwareoptions...............................................57
Checkthecurrentrmwareversion.................................57
Upgradethermware............................................57
Technicalissues,clues,andsolutions................................58
Perormanceconsiderations.......................................59
Contactsupport.................................................60
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AXISQ3538–SLVEDomeCamera
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarereeandcanbedownloadedromaxis.com/support.
FormoreinormationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Browerupport
Youcanusethedevicewiththeollowingbrowsers:
ChromeTMFireox®Edge®Saari®
Windows®recommendedxx
macOS®recommendedx
Otheroperatingsystemsxx
Iyouneedmoreinormationaboutrecommendedbrowsers,gotoaxis.com/browser-support.
Openthedevice'webpage
1.OpenabrowserandtypetheIPaddressorhostnameotheAxisdevice.
IyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Typetheusernameandpassword.Iyouaccessthedeviceorthersttime,youmustsettherootpassword.SeeSetanew
passwordfortherootaccountonpage3.
Verifythatnoonehatamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakeullcontrolothedeviceaterasecurityattack:
1.Resettoactorydeaultsettings.SeeResettofactorydefaultsettingsonpage7.
Aterthereset,securebootguaranteesthestateothedevice.
2.Congureandinstallthedevice.
Setanewpawordfortherootaccount
Thedeaultadministratorusernameisroot.There’snodeaultpasswordortherootaccount.Yousetapasswordtherst
timeyoulogintothedevice.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage4.
2.Retypethepasswordtoconrmthespelling.
3.ClickAdduser.
Important
Iyoulosethepasswordortherootaccount,gotoResettofactorydefaultsettingsonpage7andollowtheinstructions.
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AXISQ3538–SLVEDomeCamera
Getstarted
Securepaword
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceatertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionoryourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesoinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preerablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
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AXISQ3538–SLVEDomeCamera
Congureyourdevice
Congureyourdevice
Adjuttheimage
Thissectionincludesinstructionsaboutconguringyourdevice.Iyouwanttolearnmoreabouthowcertaineatureswork,go
toLearnmoreonpage46.
Selectexpouremode
Toimproveimagequalityorspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.GotoVideo>Image>xposureandselectbetweentheollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,orexampleuorescentlighting,selectFlicker-free.
Selectthesamerequencyasthepowerlinerequency.
•Forenvironmentswithcertainarticiallightandbrightlight,orexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamerequencyasthepowerlinerequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
BenetfromIRlightinlow-lightconditionbyuingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Iyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-inraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.
2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.
Reducenoieinlow-lightcondition
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreotheollowingsettings:
•Adjustthetrade-obetweennoiseandmotionblur.GotoVideo>Image>xposureandmovetheBlur-noisetrade-off
slidertowardLownoise.
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Ipossible,opentheaperture.
•Reducesharpnessintheimage,underAppearance.
Handlecenewithtrongbacklight
Dynamicrangeisthedierenceinlightlevelsinanimage.Insomecasesthedierencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisotenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasotheimagevisible.
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AXISQ3538–SLVEDomeCamera
Congureyourdevice
ImagewithoutWDR.
ImagewithWDR.
Note
•WDRcancauseartiactsintheimage.
•WDRmaynotbeavailableorallcapturemodes.
1.GotoVideo>Image>Widedynamicrange.
2.TurnonWDR.
3.Iyoustillhaveproblems,gotoxposureandadjustthexposurezonetocovertheareaointerest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Stabilizeahakyimagewithelectronicimagetabilization(EIS)
ElectronicImageStabilization(EIS)canbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjectto
vibrations,orexample,windorpassingtrac.
EISmakestheimagesmoother,steadierandlessblurry.Italsoreducesthelesizeothecompressedimageandlowersthe
bitrateothevideostream.
Note
TheimageiscroppedslightlywhenEISisenabled,loweringthemaximumresolution.
1.GotoVideo>Installation>Imagecorrection.
2.Turnonlectronicimagestabilization(IS).
Hidepartoftheimagewithprivacymak
Youcancreateoneorseveralprivacymaskstohidepartsotheimage.
1.GotoVideo>Privacymasks.
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AXISQ3538–SLVEDomeCamera
Congureyourdevice
2.Click.
3.Clickthenewmaskandtypeaname.
4.Adjustthesizeandplacementotheprivacymaskaccordingtoyourneeds.
5.Tochangethecolororallprivacymasks,expandPrivacymasksandselectacolor.
SeealsoPrivacymasksonpage47
Straightenakewedimage
Youcanstraightenaskewedimagebyrotatingandcroppingitdigitally.Duetothecropping,apartotheoriginalimageislost.
Theunctionalityisuseulduringinstallation.
Theillustrationshowsbeforeandafteranimagehasbeenstraightened.
1.GotoVideo>Installation>Imagecorrection.
2.TurnonStraightenimage.
3.Usethecontrolstoadjusttheimage.
Viewandrecordvideo
Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streamingandstorageonpage47.
Reducebandwidthandtorage
Important
Reducingthebandwidthcanresultinlossodetailsintheimage.
1.GotoVideo>Stream.
2.Clickintheliveview.
3.SelectVideoformatH.264.
4.GotoVideo>Stream>GeneralandincreaseCompression.
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AXISQ3538–SLVEDomeCamera
Congureyourdevice
5.GotoVideo>Stream>H.264andH.265encodinganddooneormoreotheollowing:
-SelecttheZipstreamlevelthatyouwanttouse.
Note
TheZipstreamsettingsareusedorbothH.264andH.265.
-TurnonDynamicFPS.
-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.
Note
Mostwebbrowsersdon’tsupportH.265decodingandbecauseothisthedevicedoesn’tsupportitinitswebinterace.
InsteadyoucanuseavideomanagementsystemorapplicationthatsupportsH.265decoding.
Setupnetworktorage
Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.
1.GotoSystem>Storage.
2.ClickAddnetworkstorageunderNetworkstorage.
3.TypetheIPaddressothehostserver.
4.TypethenameothesharedlocationonthehostserverunderNetworkshare.
5.Typetheusernameandpassword.
6.SelecttheSMBversionorleaveitonAuto.
7.SelectAddshareevenifconnectionfailsiyouexperiencetemporaryconnectionissues,oritheshareisnotyet
congured.
8.ClickAdd.
Recordandwatchvideo
Recordvideodirectlyfromthecamera
1.GotoVideo>Image.
2.Tostartarecording,click.
Iyouhaven’tsetupanystorage,clickand.Forinstructionsonhowtosetupnetworkstorage,seeSetup
networkstorageonpage8
3.Tostoprecording,clickagain.
Watchvideo
1.GotoRecordings.
2.Clickoryourrecordinginthelist.
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AXISQ3538–SLVEDomeCamera
Congureyourdevice
Setupruleforevent
Youcancreaterulestomakeyourdeviceperormanactionwhencertaineventsoccur.Aruleconsistsoconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
Sendanemailifthecameracaingiopened
Thisexampleshowshowtosetupanevent,thatsendsanemailnotication,ithecameracasingisopened.
Addanemailrecipient:
1.GotoSystem>ventsandaddarecipient.
2.Enteranameortherecipient.
3.Inthelistodierentrecipienttypes,selectmail.
4.Entertheemailaddressthatyouwanttosendtheemailsto.
5.Entertheemailaddressandallotherrequiredinormationortheserveryouwanttosendtheemailsrom.
6.ClickSave.
Createtherule:
1.GotoSystem>ventsandaddarule.
2.Enteranameortherule.
3.Inthelistoconditions,underDevicestatus,selectCasingopen.
4.Inthelistoactions,underNotications,selectSendnoticationtoemail.
5.Inthelistorecipients,selecttherecipientyoucreated.
6.EnteraSubjectandaMessageoryouremail.
7.ClickSave.
Triggeranaction
1.GotoSystem>ventsandaddarule.Theruledeneswhenthedevicewillperormcertainactions.Youcanset
uprulesasscheduled,recurring,ormanuallytriggered.
2.EnteraName.
3.SelecttheConditionthatmustbemettotriggertheaction.Iyouspeciymorethanoneconditionortherule,allothe
conditionsmustbemettotriggertheaction.
4.SelectwhichActionthedeviceshouldperormwhentheconditionsaremet.
Note
Iyoumakechangestoanactiverule,therulemustbeturnedonagainorthechangestotakeeect.
Recordvideowhenthecameradetectanobject
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeoreitdetectsanobjectandto
stoponeminuteater.
MakesurethatAXISObjectAnalyticsisrunning:
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AXISQ3538–SLVEDomeCamera
Congureyourdevice
1.GotoApps>AXISObjectAnalytics.
2.Starttheapplicationiitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createarule:
1.GotoSystem>ventsandaddarule.
2.Typeanameortherule.
3.Inthelistoconditions,underApplication,selectObjectAnalytics.
4.Inthelistoactions,underRecordings,selectRecordvideowhiletheruleisactive.
5.Inthelistostorageoptions,selectSD_DISK.
6.Selectacameraandastreamprole.
7.Settheprebuertimeto5seconds.
8.Setthepostbuertimeto1minute.
9.ClickSave.
Showatextoverlayinthevideotreamwhenthedevicedetectanobject
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsanobject.
MakesurethatAXISObjectAnalyticsisrunning:
1.GotoApps>AXISObjectAnalytics.
2.Starttheapplicationiitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
1.GotoVideo>Overlays.
2.UnderOverlays,selectTextandclick.
3.Enter#Dinthetexteld.
4.Choosetextsizeandappearance.
5.Topositionthetextoverlay,clickandselectanoption.
Createarule:
1.GotoSystem>ventsandaddarule.
2.Typeanameortherule.
3.Inthelistoconditions,underApplication,selectObjectAnalytics.
4.Inthelistoactions,underOverlaytext,selectUseoverlaytext.
5.Selectavideochannel.
6.InText,type“Motiondetected”.
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AXISQ3538–SLVEDomeCamera
Congureyourdevice
7.Settheduration.
8.ClickSave.
Note
Iyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.
Recordvideowhenthecameradetectimpact
Shockdetectionallowsthecameratodetecttamperingcausedbyvibrationsorshock.Vibrationsduetotheenvironmentortoan
objectcantriggeranactiondependingontheshocksensitivityrange,whichcanbesetrom0to100.Inthisscenario,someoneis
throwingrocksatthecameraaterhoursandyouwouldliketogetavideoclipotheevent.
Turnonshockdetection:
1.GotoSystem>Detectors>Shockdetection.
2.Turnonshockdetection,andsetavalueortheshocksensitivity.
Createarule:
3.GotoSystem>vents>Rulesandaddarule.
4.Typeanameortherule.
5.Inthelistoconditions,underDevicestatus,selectShockdetected.
6.Click+toaddasecondcondition.
7.Inthelistoconditions,underScheduledandrecurring,selectScheduledevent.
8.Inthelistoschedules,selectAfterhours.
9.Inthelistoactions,underRecordings,selectRecordvideowhiletheruleisactive.
10.Selectwheretosavetherecordings.
11.SelectaCamera.
12.Settheprebuertimeto5seconds.
13.Setthepostbuertimeto60seconds.
14.ClickSave.
Detecttamperingwithinputignal
Thisexampleexplainshowtosendanemailwhentheinputsignaliscutorshort-circuited.Formoreinormationaboutthe
I/Oconnector,seepage4.
1.GotoSystem>AccessoriesandturnonSupervisedortherelevantport.
Addanemailrecipient:
1.GotoSystem>vents>Recipientsandaddarecipient.
2.Typeanameortherecipient.
3.Selectmail.
4.Typeanemailaddresstosendtheemailto.
5.Thecameradoesn’thaveit’sownemailserver,soithastologintoanotheremailservertosendmails.Fillintherestothe
inormationaccordingtoyouremailprovider.
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AXISQ3538–SLVEDomeCamera
Congureyourdevice
6.Tosendatestemail,clickTest.
7.ClickSave.
Createarule:
1.GotoSystem>vents>Rulesandaddarule.
2.Typeanameortherule.
3.Inthelistoconditions,underI/O,selectSupervisedinputtamperingisactive.
4.Selecttherelevantport.
5.Inthelistoactions,underNotications,selectSendnoticationtoemailandthenselecttherecipientromthelist.
6.Typeasubjectandamessageortheemail.
7.ClickSave.
Audio
Addaudiotoyourrecording
1.GotoVideo>Stream>Audioandincludeaudio.
2.Ithedevicehasmorethanoneinputsource,selectthecorrectoneinSource.
3.GotoAudio>Devicesettingsandturnonthecorrectinputsource.
4.Iyoumakeanychangestotheinputsource,clickApplychanges.
5.Editthestreamprolethatisusedortherecording:
5.1GotoSystem>Streamprolesandselectthestreamprole.
5.2SelectIncludeaudioandturniton.
5.3ClickSave.
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AXISQ3538–SLVEDomeCamera
Thedeviceinterface
Thedeviceinterface
Toreachthedeviceinterace,enterthedevice’sIPaddressinawebbrowser.
Note
Supportortheeaturesandsettingsdescribedinthissectionvariesbetweendevices.
Showorhidethemainmenu.
Accesstheproducthelp.
Changethelanguage.
Setlightthemeordarktheme.
Theusermenucontains:
•Inormationabouttheuserwhoisloggedin.
•Changeuser:Logoutthecurrentuserandloginanewuser.
•Logout:Logoutthecurrentuser.
Thecontextmenucontains:
•Analyticsdata:Accepttosharenon-personalbrowserdata.
•Feedback:Shareanyeedbacktohelpusimproveyouruserexperience.
•Legal:Viewinormationaboutcookiesandlicenses.
•About:Viewdeviceinormation,includingrmwareversionandserialnumber.
•Legacydeviceinterface:Changethedeviceinteracetothelegacydeviceinterace.
Statu
NTPsync
ShowsNTPsynchronizationinormation,includingithedeviceisinsyncwithanNTPserverandthetimeremaininguntil
thenextsync.
NTPsettings:ClicktogototheDateandtimepagewhereyoucanchangetheNTPsettings.
Deviceinfo
Showsdeviceinormation,includingrmwareversionandserialnumber.
Upgradermware:ClicktogototheMaintenancepagewhereyoucandoarmwareupgrade.
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AXISQ3538–SLVEDomeCamera
Thedeviceinterface
Video
Clicktoplaythelivevideostream.
Clicktoreezethelivevideostream.
Clicktotakeasnapshotothelivevideostream.Theleissavedinthe‘Downloads’olderonyourcomputer.Theimage
lenameis[snapshot_YYYY_MM_DD_HH_MM_SS.jpg].Thesizeothesnapshotdependsonthecompressionthatisapplied
romthespecicweb-browserenginewherethesnapshotisreceived,thereore,thesnapshotsizemayvaryromtheactual
compressionsettingthatisconguredinthedevice.
ClicktoshowI/Ooutputports.Usetheswitchtoopenorclosethecircuitoaport,orexampletotestexternal
devices.
ClicktomanuallyturnonorturnotheIRillumination.
Clicktoaccessonscreencontrols:
•Predenedcontrols:Turnontousetheavailableonscreencontrols.
•Customcontrols:ClickAddcustomcontroltoaddanonscreencontrol.
Clicktomanuallyturnontheheateroraselectedperiodotime.
Clicktostartacontinuousrecordingothelivevideostream.Clickagaintostoptherecording.Iarecordingisongoing,it
willresumeautomaticallyaterareboot.
Clicktoshowthestoragethatisconguredorthedevice.Tocongurethestorageyouneedtobeloggedinasan
administrator.
Clicktoaccessmoresettings:
•Videoformat:Selecttheencodingormattouseintheliveview.Iyouselectaormatwithvideocompression,it
resultsinahigherCPUandmemoryusage.
•Clientstreaminformation:Turnontoshowdynamicinormationaboutthevideostreamusedbythebrowserthat
showsthelivevideostream.Thebitrateinormationdiersromtheinormationshowninatextoverlay,becauseo
dierentinormationsources.Thebitrateintheclientstreaminormationisthebitrateothelastsecond,andit
comesromtheencodingdriverothedevice.Thebitrateintheoverlayistheaveragebitrateothelast5seconds,
anditcomesromthebrowser.Bothvaluescoveronlytherawvideostreamandnottheadditionalbandwidth
generatedwhenit’stransportedoverthenetworkthroughUDP/TCP/HTTP.
•Adaptivestream:Turnontoadapttheimageresolutiontotheviewingclient’sactualdisplayresolution,toincrease
theuserexperienceandhelppreventapossibleoverloadotheclient’shardware.Theadaptivestreamisonly
appliedwhenyouviewthelivevideostreaminthewebinteraceinabrowser.Whenadaptivestreamisturnedon,
themaximumramerateis30ps.Iyoutakeasnapshotwhileadaptivestreamisturnedon,itwillusetheimage
resolutionselectedbytheadaptivestream.
•Levelgrid:Clicktoshowthelevelgrid.Thegridhelpsyoudecideitheimageishorizontallyaligned.Click
tohideit.
•Pixelcounter:Clicktoshowthepixelcounter.Dragandresizetheboxtocontainyourareaointerest.Youcan
alsodenethepixelsizeotheboxintheWidthandHeightelds.
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AXISQ3538–SLVEDomeCamera
Thedeviceinterface
•Refresh:Clicktorereshthestillimageintheliveview.
Clicktoshowtheliveviewatullresolution.Itheullresolutionislargerthanyourscreensize,usethesmallerimageto
navigateintheimage.
Clicktoshowthelivevideostreaminullscreen.PressESCtoexitullscreenmode.
Intallation
Capturemode:Acapturemodeisapresetcongurationthatdeneshowthecameracapturesimages.Whenyouchange
thecapturemode,itcanaectmanyothersettings,suchasviewareasandprivacymasks.
Mountingposition:Theorientationotheimagecanchangedependingonhowthecameraismounted.
Powerlinefrequency:Selecttherequencythatisusedinyourregiontominimizeimageicker.TheAmericanregions
usuallyuse60Hz.Therestotheworldmostlyuses50Hz.Iyou'renotsureoyourregion'spowerlinerequency,check
withthelocalauthorities.
Rotate:Selectthepreerredimageorientation.
Zoom:Usetheslidertoadjustthezoomlevel.
Autofocusarea:Clicktoshowtheautoocusarea.Thisareashouldincludetheareaointerest.
Autofocus:Clicktomakethecameraocusontheselectedarea.Iyoudon’tselectanautoocusarea,thecameraocuses
ontheentirescene.
Resetfocus:Clicktomaketheocusreturntoitsoriginalposition.
Focus:Usetheslidertosettheocusmanually.
Imagecorrection
Important
Werecommendyounottousemultipleimagecorrectioneaturesatthesametime,sinceitcanleadtoperormanceissues.
Barreldistortioncorrection(BDC):Turnontogetastraighterimageiitsuersrombarreldistortion.Barreldistortion
isalenseectthatmakestheimageappearcurvedandbentoutwards.Theconditionisseenmoreclearlywhentheimageis
zoomedout.
Crop:Usetheslidertoadjustthecorrectionlevel.Alowerlevelmeansthattheimagewidthiskeptattheexpenseo
imageheightandresolution.Ahigherlevelmeansthatimageheightandresolutionarekeptattheexpenseoimagewidth.
Removedistortion:Usetheslidertoadjustthecorrectionlevel.Puckermeansthattheimagewidthiskeptattheexpense
oimageheightandresolution.Bloatmeansthatimageheightandresolutionarekeptattheexpenseoimagewidth.
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AXISQ3538–SLVEDomeCamera
Thedeviceinterface
lectronicimagestabilization(IS):Turnontogetasmootherandsteadierimagewithlessblur.Werecommendyou
touseEISinenvironmentswherethedeviceismountedinanexposedlocationandsubjecttovibrationsdueto,orexample,
windorpassingtrac.
Focallength:Usetheslidertoadjusttheocallength.Ahighervalueleadstohighermagnicationandanarrowerangle
oview,whilealowervalueleadstoalowermagnicationandawiderangleoview.
Stabilizermargin:Usetheslidertoadjustthesizeothestabilizermargin,whichdeterminesthelevelovibrationto
stabilize.Itheproductismountedinanenvironmentwithalotovibration,movetheslidertowardsMax.Asaresult,asmaller
sceneiscaptured.Itheenvironmenthaslessvibration,movetheslidertowardsMin.
Straightenimage:Turnonandusetheslidertostraightentheimagehorizontallybyrotatingandcroppingitdigitally.The
unctionalityisuseulwhenit’snotpossibletomountthecameraexactlylevel.Ideally,straightentheimageduringinstallation.
:Clicktoshowasupportinggridintheimage.
:Clicktohidethegrid.
Theimagebeforeandafterithasbeenstraightened.
Image
Widedynamicrange
WDR:Turnontomakebothbrightanddarkareasotheimagevisible.
Localcontrast:Usetheslidertoadjustthecontrastotheimage.Ahighervaluemakesthecontrasthigherbetween
darkandlightareas.
Tonemapping:Usetheslidertoadjusttheamountotonemappingthatisappliedtotheimage.Ithevalueissetto
zeroonlythestandardgammacorrectionisapplied,whileahighervalueincreasesthevisibilityothedarkestandbrightest
partsintheimage.
Whitebalance
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AXISQ3538–SLVEDomeCamera
Thedeviceinterface
Whenthecameradetectsthecolortemperatureotheincominglight,itcanadjusttheimagetomakethecolorslookmore
natural.Ithisisnotsucient,youcanselectasuitablelightsourceromthelist.
Theautomaticwhitebalancesettingreducestheriskocolorickerbyadaptingtochangesgradually.Ithelightingchanges,or
whenthecameraisrststarted,itcantakeupto30secondstoadapttothenewlightsource.Ithereismorethanonetype
olightsourceinascene,thatistheydierincolortemperature,thedominatinglightsourceactsasareerenceorthe
automaticwhitebalancealgorithm.Thisbehaviorcanbeoverriddenbychoosingaxedwhitebalancesettingthatmatches
thelightsourceyouwanttouseasareerence.
Lightenvironment:
•Automatic:Automaticidenticationandcompensationorthelightsourcecolor.Thisistherecommendedsetting
whichcanbeusedinmostsituations.
•Automatic–outdoors:Automaticidenticationandcompensationorthelightsourcecolor.Thisisthe
recommendedsettingwhichcanbeusedinmostoutdoorsituations.
•Custom–indoors:Fixedcoloradjustmentoraroomwithsomearticiallightotherthanuorescentlighting
andgoodoranormalcolortemperaturearound2800K.
•Custom–outdoors:Fixedcoloradjustmentorsunnyweatherconditionswithacolortemperaturearound
5500K.
•Fixed–uorescent1:Fixedcoloradjustmentoruorescentlightingwithacolortemperaturearound4000K.
•Fixed–uorescent2:Fixedcoloradjustmentoruorescentlightingwithacolortemperaturearound3000K.
•Fixed–indoors:Fixedcoloradjustmentoraroomwithsomearticiallightotherthanuorescentlightingand
goodoranormalcolortemperaturearound2800K.
•Fixed–outdoors1:Fixedcoloradjustmentorsunnyweatherconditionswithacolortemperaturearound5500K.
•Fixed–outdoors2:Fixedcoloradjustmentorcloudyweatherconditionwithacolortemperaturearound6500K.
•Streetlight–mercury:Fixedcoloradjustmentorultravioletemissioninmercuryvaporlightscommon
instreetlighting.
•Streetlight–sodium:Fixedcoloradjustmentthatcompensatesortheyelloworangecolorosodiumvapor
lightscommoninstreetlighting.
•Holdcurrent:Keepthecurrentsettingsanddonotcompensateorlightchanges.
•Manual:Fixthewhitebalancewiththehelpoawhiteobject.Dragthecircletoanobjectthatyouwant
thecameratointerpretaswhiteintheliveviewimage.UsetheRedbalanceandBluebalancesliderstoadjustthe
whitebalancemanually.
Day-nightmode
IR-cutlter:
•Auto:SelecttoautomaticallyturnonandotheIR-cutlter.Whenthecameraisindaymode,theIR-cutlter
isturnedonandblocksincominginraredlight,andwheninnightmode,theIR-cutlteristurnedoandthe
camera’slightsensitivityincreases.
•On:SelecttoturnontheIR-cutlter.Theimageisincolor,butwithreducedlightsensitivity.
•Off:SelecttoturnotheIR-cutlter.Theimageisinblackandwhiteorincreasedlightsensitivity.
Threshold:Usetheslidertoadjustthelightthresholdwherethecamerachangesromdaymodetonightmode.
•MovetheslidertowardsBrighttodecreasethethresholdortheIR-cutlter.Thecamerachangestonightmode
earlier.
•MovetheslidertowardsDarktoincreasethethresholdortheIR-cutlter.Thecamerachangestonightmodelater.
IRlight
Iyourdevicedoesn’thavebuilt-inillumination,thesecontrolsareonlyavailablewhenyouhaveconnectedasupportingAxis
accessory.
Allowillumination:Turnontoletthecamerausethebuilt-inlightinnightmode.
17

AXISQ3538–SLVEDomeCamera
Thedeviceinterface
Synchronizeillumination:Turnontoautomaticallysynchronizetheilluminationwiththesurroundinglight.Thesynchronization
betweendayandnightonlyworksitheIR-cutlterissettoAutoorOff.
Automaticilluminationangle:Turnontousetheautomaticilluminationangle.
Illuminationangle:Usetheslidertomanuallysettheilluminationangle,orexampleitheangleneedstobedierent
romthecamera’sangleoview.Ithecamerahasawideangleoview,youcansettheilluminationangletoanarrowerangle,
whichequalsagreaterteleposition.Thiswillresultindarkcornersintheimage.
IRwavelength:SelectthedesiredwavelengthortheIRlight.
Whitelight
Allowillumination:Turnontoletthecamerausewhitelightinnightmode.
Synchronizeillumination:Turnontoautomaticallysynchronizethewhitelightwiththesurroundinglight.
xposure
xposuremode:Selectanexposuremodetoreducerapidlychangingirregulareectsintheimage,orexampleickerproduced
bydierenttypesolightsources.Werecommendyoutousetheautomaticexposuremode,orthesamerequencyasyour
powernetwork.
•Automatic:Thecameraadjuststheaperture,gainandshutterautomatically.
•Automaticaperture:Thecameraadjuststheapertureandgainautomatically.Theshutterisxed.
•Automaticshutter:Thecameraadjuststheshutterandgainautomatically.Theapertureisxed.
•Holdcurrent:Locksthecurrentexposuresettings.
•Flicker-free:Thecameraadjuststheapertureandgainautomatically,andusesonlytheollowingshutter
speeds:1/50s(50Hz)and1/60s(60Hz).
•Flicker-free50Hz:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/50s.
•Flicker-free60Hz:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/60s.
•Flicker-reduced:Thisisthesameasicker-ree,butthecameramightuseshutterspeedsasterthan
1/100s(50Hz)and1/120s(60Hz)orbrighterscenes.
•Flicker-reduced50Hz:Thisisthesameasicker-ree,butthecameramightuseshutterspeedsaster
than1/100sorbrighterscenes.
•Flicker-reduced60Hz:Thisisthesameasicker-ree,butthecameramightuseshutterspeedsaster
than1/120sorbrighterscenes.
•Manual:Theaperture,gainandshutterarexed.
xposurezone:Theexposurezonetellsthecameratoprioritizeimagequalityinthemostimportantpartothescene.Selectthe
partothesceneogreatestinteresttocalculatetheautomaticexposurelevels,orexampletheareainrontoanentrancedoor.
18

AXISQ3538–SLVEDomeCamera
Thedeviceinterface
Note
Theexposurezonesarerelatedtotheoriginalimage(un-rotated),andthenamesothezonesapplytotheoriginalimage.
Thismeans,orexample,thatithevideostreamisrotated90°,thentheUpperzonebecomestheRightzoneinthe
stream,andLeftbecomesLower.
•Automatic:Suitableormostsituations.
•Center:Usesaxedareainthecenterotheimagetocalculatetheexposure.Theareahasaxedsizeand
positionintheliveview.
•Full:Usestheentireliveviewtocalculatetheexposure.
•Upper:Usesanareawithaxedsizeandpositionintheupperpartotheimagetocalculatetheexposure.
•Lower:Usesanareawithaxedsizeandpositioninthelowerpartotheimagetocalculatetheexposure.
•Left:Usesanareawithaxedsizeandpositionintheletpartotheimagetocalculatetheexposure.
•Right:Usesanareawithaxedsizeandpositionintherightpartotheimagetocalculatetheexposure.
•Spot:Usesanareawithaxedsizeandpositionintheliveviewtocalculatetheexposure.
•Custom:Usesanareaintheliveviewtocalculatetheexposure.Youcanadjustthesizeandpositionothearea.
Maxshutter:Selecttheshutterspeedtoprovidethebestimage.Lowshutterspeeds(longerexposure)mightcausemotionblur
whenthereismovement,andatoohighshutterspeedmightaecttheimagequality.Maxshutterworkswithmaxgainto
improvetheimage.
Maxgain:Selectthesuitablemaxgain.Iyouincreasethemaxgain,itimprovesthevisiblelevelodetailindarkimages,but
alsoincreasesthenoiselevel.Morenoisecanalsoresultinincreaseduseobandwidthandstorage.Iyousetthemaxgain
toahighvalue,imagescandieralotithelightconditionsareverydierentromdaytonight.Maxgainworkswithmax
shuttertoimprovetheimage.
Motion-adaptiveexposure:Selecttoreducemotionblurinlow-lightconditions.
Blur-noisetrade-off:Usetheslidertoadjusttheprioritybetweenmotionblurandnoise.Iyouwanttoprioritizelowbandwidth
andhavelessnoiseattheexpenseodetailsinmovingobjects,movetheslidertowardsLownoise.Iyouwanttoprioritizethe
preservationodetailsinmovingobjectsattheexpenseonoiseandbandwidth,movetheslidertowardsLowmotionblur.
Note
Youcanchangetheexposureeitherbyadjustingtheexposureorbyadjustingthegain.Iyouincreasetheexposuretime,
itresultsinmoremotionblur,andiyouincreasethegainitresultsinmorenoise.IyouadjusttheBlur-noisetrade-off
towardsLownoise,theexposurewillpreerlongerexposuretimesoversensorgainwhentheexposureisincreased,and
theoppositeiyouadjustthetrade-otowardsLowmotionblur.Boththegainandexposuretimewilleventuallyreach
theirmaximumvaluesinlow-lightconditions,regardlessothepriorityset.
Lockaperture:TurnontokeeptheaperturesizesetbytheApertureslider.Turnotoallowthecameratoautomatically
adjusttheaperturesize.Youcan,orexample,locktheapertureorsceneswithpermanentlightconditions.
Aperture:Usetheslidertoadjusttheaperturesize,thatis,howmuchlightpassesthroughthelens.Toallowmorelight
toenterthesensorandtherebyproduceabrighterimageinlow-lightconditions,movetheslidertowardsOpen.Anopenaperture
alsoreducesthedepthoeld,whichmeansthatobjectsclosetoorarromthecameracanappearunocused.Toallowmoreo
theimagetobeinocus,movetheslidertowardsClosed.
xposurelevel:Usetheslidertoadjusttheimageexposure.
Defog:Turnontodetecttheeectsooggyweatherandautomaticallyremovethemoraclearerimage.
19

AXISQ3538–SLVEDomeCamera
Thedeviceinterface
Note
WerecommendyounottoturnonDefoginsceneswithlowcontrast,largelightlevelvariations,orwhentheautoocusis
slightlyo.Thiscanaecttheimagequality,orexample,byincreasingthecontrast.Furthermore,toomuchlightcan
negativelyimpacttheimagequalitywhendeogisactive.
Optics
Temperaturecompensation:Turnoniyouwanttheocuspositiontobecorrectedbasedonthetemperatureintheoptics.
IRcompensation:TurnoniyouwanttheocuspositiontobecorrectedwhenIR-cutlterisoandwhenthereisIRlight.
Calibratezoomandfocus:Clicktoresettheopticsandthezoomandocussettingstotheactorydeaultposition.Youneedto
dothisitheopticshavelostcalibrationduringtransport,orithedevicehasbeenexposedtoextremevibrations.
Stream
General
Resolution:Selecttheimageresolutionsuitableorthesurveillancescene.Ahigherresolutionincreasesbandwidthandstorage.
Framerate:Toavoidbandwidthproblemsonthenetworkorreducestoragesize,youcanlimittherameratetoaxedamount.
Iyouleavetheramerateatzero,theramerateiskeptatthehighestpossiblerateunderthecurrentconditions.Ahigher
rameraterequiresmorebandwidthandstoragecapacity.
Compression:Usetheslidertoadjusttheimagecompression.Highcompressionresultsinalowerbitrateandlowerimagequality.
Lowcompressionimprovestheimagequality,butusesmorebandwidthandstoragewhenyourecord.
Signedvideo:Turnontoaddthesignedvideoeaturetothevideo.Signedvideoprotectsthevideoromtamperingby
addingcryptographicsignaturestothevideo.
H.26xencoding
Zipstream:Abitratereductiontechnology,optimizedorvideosurveillance,thatreducestheaveragebitrateinanH.264orH.265
streaminrealtime.AxisZipstreamappliesahighbitrateinsceneswheretherearemultipleregionsointerest,orexamplein
sceneswithmovingobjects.Whenthesceneismorestatic,Zipstreamappliesalowerbitrate,andtherebyreducestherequired
storage.Tolearnmore,seeReducingthebitratewithAxisZipstream
Selectthedesiredlevelobitratereduction:
•Off:Nobitratereduction.
•Low:Novisiblequalitydegradationinmostscenes.Thisisthedeaultoptionanditcanbeusedinalltypes
oscenestoreducethebitrate.
•Medium:Visibleeectsinsomescenesthroughlessnoiseandaslightlylowerlevelodetailinregionsolower
interest,orexamplewherethere’snomovement.
•High:Visibleeectsinsomescenesthroughlessnoiseandalowerlevelodetailinregionsolowerinterest,
orexamplewherethere’snomovement.Werecommendthislevelorcloud-connecteddevicesanddevicesthat
uselocalstorage.
•Higher:Visibleeectsinsomescenesthroughlessnoiseandalowerlevelodetailinregionsolowerinterest,
orexamplewherethere’snomovement.
•xtreme:Visibleeectsinmostscenes.Thebitrateisoptimizedorsmallestpossiblestorage.
DynamicFPS(ramespersecond):Turnontoallowthebandwidthtovarybasedontheleveloactivityinthescene.More
activityrequiresmorebandwidth.
Lowerlimit:Enteravaluetoadjusttherameratebetweenminimalpsandthestreamdeaultpsbasedonscene
motion.Werecommendyoutouselowerlimitinsceneswithverylittlemotion,wherethepscoulddropto1orlower.
20
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