Axis Q3538-SLVE User manual

AXISQ3538–SLVEDomeCamera
UserManual

AXISQ3538–SLVEDomeCamera
TableofContents
Getstarted................................................3
Findthedeviceonthenetwork....................................3
Openthedevice'swebpage.......................................3
Congureyourdevice........................................5
Adjusttheimage................................................5
Viewandrecordvideo............................................7
Setuprulesorevents...........................................8
Audio.........................................................12
Thedeviceinterface.........................................13
Status........................................................13
Video.........................................................14
Audio.........................................................22
Recordings.....................................................24
Apps..........................................................27
System........................................................27
Maintenance...................................................44
Learnmore................................................46
Viewarea......................................................46
Capturemodes.................................................46
Remoteocusandzoom..........................................46
Privacymasks..................................................47
Overlays.......................................................47
Streamingandstorage...........................................47
Applications....................................................50
Security.......................................................51
Specications..............................................52
Productoverview................................................52
LEDindicators..................................................52
SDcardslot....................................................53
Buttons.......................................................53
Connectors....................................................53
Cleaningrecommendations...................................56
Troubleshooting............................................57
Resettoactorydeaultsettings...................................57
Firmwareoptions...............................................57
Checkthecurrentrmwareversion.................................57
Upgradethermware............................................57
Technicalissues,clues,andsolutions................................58
Perormanceconsiderations.......................................59
Contactsupport.................................................60
2

AXISQ3538–SLVEDomeCamera
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarereeandcanbedownloadedromaxis.com/support.
FormoreinormationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Browerupport
Youcanusethedevicewiththeollowingbrowsers:
ChromeTMFireox®Edge®Saari®
Windows®recommendedxx
macOS®recommendedx
Otheroperatingsystemsxx
Iyouneedmoreinormationaboutrecommendedbrowsers,gotoaxis.com/browser-support.
Openthedevice'webpage
1.OpenabrowserandtypetheIPaddressorhostnameotheAxisdevice.
IyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Typetheusernameandpassword.Iyouaccessthedeviceorthersttime,youmustsettherootpassword.SeeSetanew
passwordfortherootaccountonpage3.
Verifythatnoonehatamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakeullcontrolothedeviceaterasecurityattack:
1.Resettoactorydeaultsettings.SeeResettofactorydefaultsettingsonpage7.
Aterthereset,securebootguaranteesthestateothedevice.
2.Congureandinstallthedevice.
Setanewpawordfortherootaccount
Thedeaultadministratorusernameisroot.There’snodeaultpasswordortherootaccount.Yousetapasswordtherst
timeyoulogintothedevice.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage4.
2.Retypethepasswordtoconrmthespelling.
3.ClickAdduser.
Important
Iyoulosethepasswordortherootaccount,gotoResettofactorydefaultsettingsonpage7andollowtheinstructions.
3

AXISQ3538–SLVEDomeCamera
Getstarted
Securepaword
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceatertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionoryourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesoinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preerablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
4

AXISQ3538–SLVEDomeCamera
Congureyourdevice
Congureyourdevice
Adjuttheimage
Thissectionincludesinstructionsaboutconguringyourdevice.Iyouwanttolearnmoreabouthowcertaineatureswork,go
toLearnmoreonpage46.
Selectexpouremode
Toimproveimagequalityorspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.GotoVideo>Image>xposureandselectbetweentheollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,orexampleuorescentlighting,selectFlicker-free.
Selectthesamerequencyasthepowerlinerequency.
•Forenvironmentswithcertainarticiallightandbrightlight,orexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamerequencyasthepowerlinerequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
BenetfromIRlightinlow-lightconditionbyuingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Iyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-inraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.
2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.
Reducenoieinlow-lightcondition
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreotheollowingsettings:
•Adjustthetrade-obetweennoiseandmotionblur.GotoVideo>Image>xposureandmovetheBlur-noisetrade-off
slidertowardLownoise.
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Ipossible,opentheaperture.
•Reducesharpnessintheimage,underAppearance.
Handlecenewithtrongbacklight
Dynamicrangeisthedierenceinlightlevelsinanimage.Insomecasesthedierencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisotenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasotheimagevisible.
5

AXISQ3538–SLVEDomeCamera
Congureyourdevice
ImagewithoutWDR.
ImagewithWDR.
Note
•WDRcancauseartiactsintheimage.
•WDRmaynotbeavailableorallcapturemodes.
1.GotoVideo>Image>Widedynamicrange.
2.TurnonWDR.
3.Iyoustillhaveproblems,gotoxposureandadjustthexposurezonetocovertheareaointerest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Stabilizeahakyimagewithelectronicimagetabilization(EIS)
ElectronicImageStabilization(EIS)canbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjectto
vibrations,orexample,windorpassingtrac.
EISmakestheimagesmoother,steadierandlessblurry.Italsoreducesthelesizeothecompressedimageandlowersthe
bitrateothevideostream.
Note
TheimageiscroppedslightlywhenEISisenabled,loweringthemaximumresolution.
1.GotoVideo>Installation>Imagecorrection.
2.Turnonlectronicimagestabilization(IS).
Hidepartoftheimagewithprivacymak
Youcancreateoneorseveralprivacymaskstohidepartsotheimage.
1.GotoVideo>Privacymasks.
6

AXISQ3538–SLVEDomeCamera
Congureyourdevice
2.Click.
3.Clickthenewmaskandtypeaname.
4.Adjustthesizeandplacementotheprivacymaskaccordingtoyourneeds.
5.Tochangethecolororallprivacymasks,expandPrivacymasksandselectacolor.
SeealsoPrivacymasksonpage47
Straightenakewedimage
Youcanstraightenaskewedimagebyrotatingandcroppingitdigitally.Duetothecropping,apartotheoriginalimageislost.
Theunctionalityisuseulduringinstallation.
Theillustrationshowsbeforeandafteranimagehasbeenstraightened.
1.GotoVideo>Installation>Imagecorrection.
2.TurnonStraightenimage.
3.Usethecontrolstoadjusttheimage.
Viewandrecordvideo
Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streamingandstorageonpage47.
Reducebandwidthandtorage
Important
Reducingthebandwidthcanresultinlossodetailsintheimage.
1.GotoVideo>Stream.
2.Clickintheliveview.
3.SelectVideoformatH.264.
4.GotoVideo>Stream>GeneralandincreaseCompression.
7

AXISQ3538–SLVEDomeCamera
Congureyourdevice
5.GotoVideo>Stream>H.264andH.265encodinganddooneormoreotheollowing:
-SelecttheZipstreamlevelthatyouwanttouse.
Note
TheZipstreamsettingsareusedorbothH.264andH.265.
-TurnonDynamicFPS.
-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.
Note
Mostwebbrowsersdon’tsupportH.265decodingandbecauseothisthedevicedoesn’tsupportitinitswebinterace.
InsteadyoucanuseavideomanagementsystemorapplicationthatsupportsH.265decoding.
Setupnetworktorage
Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.
1.GotoSystem>Storage.
2.ClickAddnetworkstorageunderNetworkstorage.
3.TypetheIPaddressothehostserver.
4.TypethenameothesharedlocationonthehostserverunderNetworkshare.
5.Typetheusernameandpassword.
6.SelecttheSMBversionorleaveitonAuto.
7.SelectAddshareevenifconnectionfailsiyouexperiencetemporaryconnectionissues,oritheshareisnotyet
congured.
8.ClickAdd.
Recordandwatchvideo
Recordvideodirectlyfromthecamera
1.GotoVideo>Image.
2.Tostartarecording,click.
Iyouhaven’tsetupanystorage,clickand.Forinstructionsonhowtosetupnetworkstorage,seeSetup
networkstorageonpage8
3.Tostoprecording,clickagain.
Watchvideo
1.GotoRecordings.
2.Clickoryourrecordinginthelist.
8

AXISQ3538–SLVEDomeCamera
Congureyourdevice
Setupruleforevent
Youcancreaterulestomakeyourdeviceperormanactionwhencertaineventsoccur.Aruleconsistsoconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
Sendanemailifthecameracaingiopened
Thisexampleshowshowtosetupanevent,thatsendsanemailnotication,ithecameracasingisopened.
Addanemailrecipient:
1.GotoSystem>ventsandaddarecipient.
2.Enteranameortherecipient.
3.Inthelistodierentrecipienttypes,selectmail.
4.Entertheemailaddressthatyouwanttosendtheemailsto.
5.Entertheemailaddressandallotherrequiredinormationortheserveryouwanttosendtheemailsrom.
6.ClickSave.
Createtherule:
1.GotoSystem>ventsandaddarule.
2.Enteranameortherule.
3.Inthelistoconditions,underDevicestatus,selectCasingopen.
4.Inthelistoactions,underNotications,selectSendnoticationtoemail.
5.Inthelistorecipients,selecttherecipientyoucreated.
6.EnteraSubjectandaMessageoryouremail.
7.ClickSave.
Triggeranaction
1.GotoSystem>ventsandaddarule.Theruledeneswhenthedevicewillperormcertainactions.Youcanset
uprulesasscheduled,recurring,ormanuallytriggered.
2.EnteraName.
3.SelecttheConditionthatmustbemettotriggertheaction.Iyouspeciymorethanoneconditionortherule,allothe
conditionsmustbemettotriggertheaction.
4.SelectwhichActionthedeviceshouldperormwhentheconditionsaremet.
Note
Iyoumakechangestoanactiverule,therulemustbeturnedonagainorthechangestotakeeect.
Recordvideowhenthecameradetectanobject
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeoreitdetectsanobjectandto
stoponeminuteater.
MakesurethatAXISObjectAnalyticsisrunning:
9

AXISQ3538–SLVEDomeCamera
Congureyourdevice
1.GotoApps>AXISObjectAnalytics.
2.Starttheapplicationiitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createarule:
1.GotoSystem>ventsandaddarule.
2.Typeanameortherule.
3.Inthelistoconditions,underApplication,selectObjectAnalytics.
4.Inthelistoactions,underRecordings,selectRecordvideowhiletheruleisactive.
5.Inthelistostorageoptions,selectSD_DISK.
6.Selectacameraandastreamprole.
7.Settheprebuertimeto5seconds.
8.Setthepostbuertimeto1minute.
9.ClickSave.
Showatextoverlayinthevideotreamwhenthedevicedetectanobject
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsanobject.
MakesurethatAXISObjectAnalyticsisrunning:
1.GotoApps>AXISObjectAnalytics.
2.Starttheapplicationiitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
1.GotoVideo>Overlays.
2.UnderOverlays,selectTextandclick.
3.Enter#Dinthetexteld.
4.Choosetextsizeandappearance.
5.Topositionthetextoverlay,clickandselectanoption.
Createarule:
1.GotoSystem>ventsandaddarule.
2.Typeanameortherule.
3.Inthelistoconditions,underApplication,selectObjectAnalytics.
4.Inthelistoactions,underOverlaytext,selectUseoverlaytext.
5.Selectavideochannel.
6.InText,type“Motiondetected”.
10