Axis Q6055-C User manual

AXISQ6055-CPTZDomeNetworkCamera
InstallationGuide

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English
France:Français
Deutschland:Deutsch
Italia:Italiano
España:Español
日本:日本語
中文:简体中文

Legalconsiderations
Videosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checthelawsinyourlocalregion
beforeusingthisproductforsurveillancepurposes.
Thisproductincludesthefollowinglicences:
•one(1)H.264decoderlicense
Topurchasefurtherlicenses,contactyourreseller.
Liaility
Everycarehasbeentaeninthepreparationofthis
document.PleaseinformyourlocalAxisofceofany
inaccuraciesoromissions.AxisCommunicationsABcannot
beheldresponsibleforanytechnicalortypographicalerrors
andreservestherighttomaechangestotheproductand
manualswithoutpriornotice.AxisCommunicationsAB
maesnowarrantyofanyindwithregardtothematerial
containedwithinthisdocument,including,butnotlimited
to,theimpliedwarrantiesofmerchantabilityandtnessfor
aparticularpurpose.AxisCommunicationsABshallnot
beliablenorresponsibleforincidentalorconsequential
damagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedfor
itsintendedpurpose.
Intellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingto
technologyembodiedintheproductdescribedinthis
document.Inparticular,andwithoutlimitation,these
intellectualpropertyrightsmayincludeoneormoreof
thepatentslistedataxis.com/patentandoneormore
additionalpatentsorpendingpatentapplicationsinthe
USandothercountries.
Thisproductcontainslicensedthird-partysoftware.See
themenuitem“About”intheproduct’suserinterfacefor
moreinformation.
ThisproductcontainssourcecodecopyrightApple
Computer,Inc.,underthetermsofApplePublicSource
License2.0(seeopensource.apple.com/apsl).Thesource
codeisavailablefromdeveloper.apple.com/bonjour/
Equipmentmodications
Thisequipmentmustbeinstalledandusedin
strictaccordancewiththeinstructionsgiveninthe
userdocumentation.Thisequipmentcontainsno
user-serviceablecomponents.Unauthorizedequipment
changesormodicationswillinvalidateallapplicable
regulatorycerticationsandapprovals.
Trademarkacknowledgements
AXISCOMMUNICATIONS,AXISandVAPIXareregistered
trademarsortrademarapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsare
trademarsorregisteredtrademarsoftheirrespective
companies.
Apple,Apache,Bonjour,Ethernet,InternetExplorer,
Linux,Microsoft,Mozilla,Real,SMPTE,QuicTime,UNIX,
Windows,andWWWareregisteredtrademarsofthe
respectiveholders.JavaandallJava-basedtrademarsand
logosaretrademarsorregisteredtrademarsofOracle
and/oritsafliates.TheUPnPWordMarandUPnPLogo
aretrademarsofOpenConnectivityFoundation,Inc.in
theUnitedStatesorothercountries.
SD,SDHC,andSDXCLogosare
trademarsofSD-3CLLC.SD,SDHCandSDXCare
trademarsorregisteredtrademarsofSD-3C,LLCinthe
UnitedStates,othercountriesorboth.
Regulatoryinformation
Europe
ThisproductcomplieswiththeapplicableCEmaring
directivesandharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive
2014/30/EU.SeeElectromagneticcompatibility(EMC)
onpage4.
•LowVoltageDirective(LVD)2014/35/EU.SeeSafety
onpage5.
•RestrictionofHazardousSubstances(RoHS)Directive
2011/65/EU,includinganyamendments,updatesor
replacements.Seeisposalandrecyclingonpage5.
Acopyoftheoriginaldeclarationofconformitymaybe
obtainedfromAxisCommunicationsAB.SeeContact
informationonpage5.
Electromagneticcompatiility(EMC)
Thisequipmenthasbeendesignedandtestedtofulll
applicablestandardsfor:
•Radiofrequencyemissionwheninstalledaccordingto
theinstructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomena
wheninstalledaccordingtotheinstructionsandused
initsintendedenvironment.
USA
Thisdevicecomplieswithpart15oftheFCCRules.
Operationissubjecttothefollowingtwoconditions:
1.Thisdevicemaynotcauseharmfulinterference,and
2.thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesired
operation.
Thisequipmenthasbeentestedusingashieldednetwor
cable(STP)andfoundtocomplywiththelimitsfora
ClassAdigitaldevice,pursuanttopart15oftheFCCRules.
Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergy
and,ifnotinstalledandusedinaccordancewiththe
instructionmanual,maycauseharmfulinterferenceto
radiocommunications.Operationofthisequipmentin
aresidentialareaislielytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrectthe
interferenceathisownexpense.Theproductshallbe
connectedusingashieldednetworcable(STP)thatis
properlygrounded.
Contactinformation
AxisCommunicationsInc.
300ApolloDrive
Chelmsford,MA01824
UnitedStatesofAmerica
Tel:[phone]
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).
Theproductshallbeconnectedusingashieldednetwor
cable(STP)thatisproperlygrounded.Cetappareil
numériqueestconformeàlanormeCANNMB-3(classeA).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseau
blindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassAlimitofEN55032.The
productshallbeconnectedusingashieldednetworcable
(STP)thatisproperlygrounded.Notice!ThisisaClassA

product.Inadomesticenvironmentthisproductmaycause
RFinterference,inwhichcasetheusermayberequired
totaeadequatemeasures.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassAlimitofAS/NZSCISPR32.
Theproductshallbeconnectedusingashieldednetwor
cable(STP)thatisproperlygrounded.Notice!Thisisa
ClassAproduct.Inadomesticenvironmentthisproduct
maycauseRFinterference,inwhichcasetheusermaybe
requiredtotaeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装
置を家庭環境で使⽤すると電波妨害を引き起こす
ことがあります。この場合には使⽤者が適切な対
策を講ずるよう要求されることがあります。本
製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地し
てください。
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthrougha
shieldednetworcable(STP)orotherappropriatemethod.
ThepowersupplyshallbespeciedasaLimitedPower
Source(LPS)accordingtoclause2.5ofIEC/UL60950-1
orCEC/NECClass2sourceofsupplyasdenedinthe
CanadianElectricalCode,CSAC22.1andNationalElectrical
Code,ANSI/NFPA70.
Inareaswherethetemperatureisabove
60°C(140°F),theproductshallbeplacedinarestricted
accesslocation.
Disposalandrecycling
Whenthisproducthasreachedtheendofitsusefullife,
disposeofitaccordingtolocallawsandregulations.For
informationaboutyournearestdesignatedcollectionpoint,
contactyourlocalauthorityresponsibleforwastedisposal.
Inaccordancewithlocallegislation,penaltiesmaybe
applicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbe
disposedoftogetherwithhouseholdorcommercialwaste.
Directive2012/19/EUonwasteelectricalandelectronic
equipment(WEEE)isapplicableintheEuropeanUnion
memberstates.Topreventpotentialharmtohumanhealth
andtheenvironment,theproductmustbedisposedofin
anapprovedandenvironmentallysaferecyclingprocess.
Forinformationaboutyournearestdesignatedcollection
point,contactyourlocalauthorityresponsibleforwaste
disposal.Businessesshouldcontacttheproductsupplierfor
informationabouthowtodisposeofthisproductcorrectly.
Thisproductcomplieswiththerequirementsof
Directive2011/65/EUand2015/863ontherestrictionof
theuseofcertainhazardoussubstancesinelectricaland
electronicequipment(RoHS).
Cina
Thisproductcomplieswiththerequirementsof
SJ/T11364-2014,Maringfortherestrictionofhazardous
substancesinelectricalandelectronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr-
(VI))
多溴
联苯
(PB-
B)
多溴
二苯
醚
(PB-
DE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件均质材料中的含
量均在GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质
材料中的含量超出GB/T26572标准规定的限量要
求。
Contactinformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
axis.com
Warrantyinformation
ForinformationaboutAxis’productwarrantyandthereto
relatedinformation,gotoaxis.com/warranty
Support
Shouldyourequireanytechnicalassistance,pleasecontact
yourAxisreseller.Ifyourquestionscannotbeanswered
immediately,yourresellerwillforwardyourqueriesthrough
theappropriatechannelstoensurearapidresponse.Ifyou
areconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase,
searchbyproduct,category,orphrase
•reportproblemstoAxissupportstaffbylogginginto
yourprivatesupportarea
•chatwithAxissupportstaff
•visitAxisSupportataxis.com/support
Learnmore!
VisitAxislearningcenteraxis.com/academyforuseful
trainings,webinars,tutorialsandguides.

AXISQ6055-CPTZDomeNetworkCamera
Packaecontents
•AXISQ6055-CPTZDomeNetworCamera
•Cleardomecover(premounted)
•AXIST8607MediaConverterSwitch
•Multicable(IP66),7m(23ft)
•Printedmaterials
-InstallationGuide(thisdocument)
-Extraserialnumberlabel(2x)
-AVHSAuthenticationey
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AXISQ6055-CPTZDomeNetworkCamera
Hardwareoverview
Forspecicationsofthehardwarecomponents,seeSpecicationsonpage20.
NO NO
NOTICE TICE TICE
Maesurethedomeisattachedinoperationmode,otherwisefocusmaybeaffected.
Topview
1Alignmentindicator
2Multiconnector
3Hookforsafetywire
4Unitholder(3x)
5ome
8

AXISQ6055-CPTZDomeNetworkCamera
Bottomview
1Coolingsystem
2Fan
3Scardslot(SHC)
4Controlbutton
5Powerbutton(forFactoryefaultonly)
6StatusLEindicator
9
EN

AXISQ6055-CPTZDomeNetworkCamera
1omebracketscrewPH2(4x)
2omebracket
3omecover
4Rubbergasket
5omering
6omeringscrewT30(4x)
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AXISQ6055-CPTZDomeNetworkCamera
Howtoinstalltheproduct
Readalltheinstructionsbeforeinstallingtheproduct.Someinstallationstepswouldbenetfrom
beingcompletedtogetherbecausetheyrequireremovalofthedomecover.
NO NO
NOTICE TICE TICE
•Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichthe
productistobeused,ashieldednetworcable(STP)maybeappropriateorrequired.
Allcablesconnectingtheproducttothenetworandthatareroutedoutdoorsorin
demandingelectricalenvironmentsshallbeintendedfortheirspecicuse.Maesurethat
thenetwordevicesareinstalledinaccordancewiththemanufacturer’sinstructions.For
informationaboutregulatoryrequirements,seeRegulatoryinformationonpage4.
•Mounttheproductwiththedomecoverfacingdownward.
•Theproducthasadehumidifyingmembraneformaintaininglowhumiditylevelsinsidethe
dome.Toavoidcondensation,donotdisassembletheproductinrainordampconditions.
•Becarefulnottoscratch,damageorleavengerprintsonthedomecoverbecausethis
coulddecreaseimagequality.Ifpossible,eeptheprotectiveplasticonthedomecover
untiltheinstallationiscomplete.
Theproductcanbemountedwiththecablesroutedthroughoralongthewallorroof.
Recommendedtools
•Wirestrippingtool(cableconnecting)
•PhilipsscrewdriverPH2(domereplacement)
•Torx®screwdriverT20(cleaningoftheouterheatsinwhennecessary)
•Torx®screwdriverT30(domecoverremoval,bracetadapterAXIST91A,dome
replacement)
•Diagonalpliers(cables)
Howtoreplacethedomecover(optional)
Thepremountedcleardomecovercanbereplacedifyouwanttouseasmoeddomecoverorifthe
domecoverisscratchedordamaged.Smoeddomecoversandsparecleardomecoverscanbe
purchasedfromyourAxisreseller.
1.Loosenthedomeringscrewsandremovethedomecover.
2.Removethedomebracetscrewsandremovethedomebracetandthedomecover
fromthedomering.
3.Maesuretherubbergasetisttedcorrectlyonthedomecover.
4.Alignthebulgeonthedomecoverwithoneofthelogotypesonthedomering.
5.Attachthedomebracetandthedomecovertothedomeringandtightenthescrews
(torque1.2Nm).
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AXISQ6055-CPTZDomeNetworkCamera
6.ToinstallanSDcard,seeHowtoinstallanScard(optional)onpage12.
7.Toattachthedomecovertothetopcover,alignthebulgeonthedomecoverwiththe
coolingsystemonthecameraunitandtightenthescrews(torque1.5Nm).
1omecover
2Topcover
3Coolingsystem
HowtoinstallanSDcard(optional)
InstallinganSDcardisoptional.AstandardorhighcapacitySDcard(notincluded)canbeusedto
storerecordingslocallyintheproduct.
1.Loosenthedomeringscrewsandremovethedomecover.
2.InsertanSDcardintotheSDcardslot.
3.Toattachthedomecovertothetopcover,alignthebulgeonthedomecoverwiththe
heateronthecameraunitandtightenthescrews(torque1.5Nm).
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AXISQ6055-CPTZDomeNetworkCamera
HowtoinstallAXIST8607MediaConverterSwitch
TheAXIST8607MediaConverterSwitchenablesthemulticabletosendpowerfromthepower
supply(soldseparately),andtosendandreceivedatatoandfromexternalalarmdevicesand
thenetwor.
ForallinformationoninstallingtheAXIST8607MediaConverterSwitch,seetheseparate
installationguidesuppliedwiththatproduct.
Howtoinstallthenetworkcamera
NO NO
NOTICE TICE TICE
TocomplywiththeIP66-rateddesignofthecameraandmaintaintheIP66protection,the
suppliedmulticonnectorcableshallbeused.
Removetheprotectivepacagingbetweenthecameraandthesunshieldbeforeinstallingthe
camera.
1.Installtheselectedbracetaccordingtotheinstructionssuppliedwiththebracet.If
drillingisrequired,maesuretousedrillbits,screws,andplugsthatareappropriatefor
thematerial.
2.Routethemulticablethroughtheholesinthemountingbracet.
3.Securethecamerausingthesuppliedsafetywire.
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AXISQ6055-CPTZDomeNetworkCamera
Mountingexample(wallbracketsoldseparately)
1Slotforunitholders(3x)
2ScrewT30(2x)
3Safetywire
4.Removetheprotectivecapcoveringthemulticonnectoronthecamera.
5.Connectthemulticabletotheconnectoronthecamera.Usethealignmentindicatorsto
ndthecorrectposition.
NO NO
NOTICE TICE TICE
Becarefulnottodamagethemulticablewhenconnectingit.
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AXISQ6055-CPTZDomeNetworkCamera
Mountingexample(wallbracketsoldseparately)
1Multicable
2Alignmentindicator–multicable
3Alignmentindicator–camera
6.Slidetheunitholdersonthecameraintotheslotsinthemountingbracetandrotate
thecameraunit.
7.Securethenetworcameratothemountingbracetbytighteningthescrews.
Howtoaccesstheproduct
AXISIPUtilityandAXISDeviceManagerarerecommendedmethodsforndingAxisproductson
thenetworandassigningthemIPaddressesinWindows®.Bothapplicationsarefreeandcanbe
downloadedfromaxis.com/support
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowing
browsers:
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
Formoreinformationaboutusingtheproduct,seetheUserManualavailableataxis.com
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AXISQ6055-CPTZDomeNetworkCamera
Howtoresettofactorydefaultsettins
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsall
settings,includingtheIPaddress,tothefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Pressandholdthecontrolbuttonandthepowerbuttonfor15–30secondsuntilthe
statusLEDindicatorashesamber.See.
2.Releasethecontrolbuttonbutcontinuetoholddownthepowerbuttonuntilthestatus
LEDindicatorturnsgreen.
3.Releasethepowerbuttonandassembletheproduct.
4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.
IfnoDHCPserverisavailableonthenetwor,thedefaultIPaddressis192.168.0.90
5.UsingtheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthe
passwordandaccessthevideostream.
Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings
>System>MaintenanceandclicDefault.
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AXISQ6055-CPTZDomeNetworkCamera
Maintenance
Howtocleantheouterheatsink
Dustandparticlebuildupcouldaffecttheperformanceofthecoolingsystem.Tomaintainthe
performancelevel,theouterheatsininthecamera’scoolingsystemmayneedoccasionalor
regularcleaning.
CAUTION
Theheatsincouldbehot.Becarefulwhentouchingtheheatsinandtheheatsincover.
Ifrequired,letthecameracoolbeforetouchingit.
1.Disconnectthemulticable.
2.Loosenthescrewsandremovethesunshield.
1ScrewT20(3x)
2Sunshield
3.Removethescrews(TorxT30)andlifttheheatsincover.
NO NO
NOTICE TICE TICE
Donotstrainthefancablesorlettheheatsincoverhangbythefancables.
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AXISQ6055-CPTZDomeNetworkCamera
1Heatsinkcover
2ScrewT30(3x)
3Fancables
4Heatsink
4.Removedustandspecsofdirtbyblowingontheheatsin,forexamplebyusinga
smallaircompressororacanofcompressedair.Theheatsinmayalsoberinsedwith
purewater.
5.Puttheheatsincoverbacinitsoriginalpositionandtightenthescrews(torque
2.4±0.2Nm).
6.Putthesunshieldbacinitsoriginalpositionandtightenthescrews(torque1.2±0.1Nm).
7.Connectthemulticabletotheconnectoronthecamera.
18

AXISQ6055-CPTZDomeNetworkCamera
Furtherinformation
•Forthelatestversionofthisdocument,seeaxis.com
•Theusermanualisavailableataxis.com
•Tochecifthereisupdatedrmwareavailableforyourdevice,seeaxis.com/support
•Forusefulonlinetrainingsandwebinars,seeaxis.com/academy
Optionalaccessories
Foracompletelistofavailableaccessoriesforthisproduct,gototheproduct’spageonaxis.com
andselectSoftware&Accessories.
19
EN

AXISQ6055-CPTZDomeNetworkCamera
Specifications
Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comand
locateSupport&Documentation.
LEDIndicators
StatusLEDIndication
UnlitConnectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafter
startupcompleted.
AmberSteadyduringstartup.Flashesduringrmwareupgradeorreset
tofactorydefault.
Amber/RedFlashesamber/redifnetworconnectionisunavailableorlost.
RedFirmwareupgradefailure.
SDcardslot
NO NO
NOTICE TICE TICE
•RisofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewhen
insertingorremovingtheSDcard.Useyourngerstoinsertandremovethecard.
•Risofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproduct
isrunning.UnmounttheSDcardfromtheproduct’swebpagebeforeremoval.
ThisproductsupportsSD/SDHC/SDXCcards.
ForSDcardrecommendations,seeaxis.com
Buttons
Controlutton
Forlocationofthecontrolbutton,seeHardwareoverviewonpage8.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage16.
•ConnectingtoanAXISVideoHostingSystemservice.Tondoutmoreaboutthis
service,seeaxis.com
20