Axis Q8685-E User manual

AXISQ8685-EPTZNetworkCamera
UserManual

AboutthisDocument
Thismanualisintendedforadministratorsandusersof
AXISQ8685-EPTZNetworkCameraandisapplicabletormware6.50
andlater.Itincludesinstructionsforusingandmanagingtheproduct
onyournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe
product’sonlinehelpavailablethroughtheweb-basedinterface.
egalconsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesthefollowinglicences:
•one(1)H.264decoderlicense
Topurchasefurtherlicensescontactyourreseller.
iability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocumentincludingbutnotlimitedtotheimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishingperformance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
Intellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticularandwithout
limitationtheseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer
Inc.underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
Equipmentmodications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
Trademarkacknowledgments
AXISCOMMUNICATIONSAXISandVAPIXareregisteredtrademarksor
trademarkapplicationsofAxisABinvariousjurisdictions.Allother
companynamesandproductsaretrademarksorregisteredtrademarks
oftheirrespectivecompanies.
AppleBoaApacheBonjourEthernetInternetExplorerLinux
MicrosoftMozillaRealSMPTEQuickTimeUNIXWindowsWindows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SDSDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C
LLCintheUnitedStatesothercountriesorboth.AlsominiSDmicroSD
miniSDHCmicroSDHCmicroSDXCarealltrademarksorregistered
trademarksofSD-3CLLCintheUnitedStatesothercountriesorboth.
Regulatoryinformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2014/35/EU.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandrecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactinformationonpage3.
Electromagneticcompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusinganunshieldednetworkcable
(UTP)andfoundtocomplywiththelimitsforaClassAdigitaldevice
pursuanttopart15oftheFCCrules.Thisequipmenthasalsobeen
testedusingashieldednetworkcable(STP)andfoundtocomplywith
thelimitsforaClassAdigitaldevicepursuanttopart15oftheFCC
rules.Theselimitsaredesignedtoprovidereasonableprotectionagainst
harmfulinterferencewhentheequipmentisoperatedinacommercial
environment.Thisequipmentgeneratesusesandcanradiateradio
frequencyenergyandifnotinstalledandusedinaccordancewith
theinstructionmanualmaycauseharmfulinterferencetoradio
communications.Operationofthisequipmentinaresidentialarea
islikelytocauseharmfulinterferenceinwhichcasetheuserwillbe
requiredtocorrecttheinterferenceathisownexpense.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55032.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residentialcommercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR32.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용환경에서사용할목적으로적합성평가를
받은기기로서가정용환경에서사용하는경우전파간섭의
우려가있습니다.적절히접지된STP(shieldedtwistedpair)
케이블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL62368-1safetyofaudio/video
andITequipmentandIEC/EN/UL60950-22SafetyofInformation

TechnologyEquipment.Theproductshallbegroundedusingboththe
protectiveearthwireinthepowercableandthegroundingbraid.Make
surebothendsoftheprotectiveearthwireandthegroundingbraidare
incontactwiththeirrespectivegroundingsurfaces.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)accordingtoclause2.2of
IEC/UL60950-1orCEC/NECClass2sourceofsupplyasdenedin
theCanadianElectricalCodeCSAC22.1andNationalElectricalCode
ANSI/NFPA70.
Battery
TheAxisproductusesa3.0VCR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTCcausingittoreset
ateverypower-up.Whenthebatteryneedsreplacingalogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreportseetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequiredbutifthebattery
doesneedreplacingcontactAxissupportatwww.axis.com/supportfor
assistance.
Lithiumcoincell3.0Vbatteriescontain12-dimethoxyethane;ethylene
glycoldimethylether(EGDME)CASno.110-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
Disposalandrecycling
Whenthisproducthasreachedtheendofitsusefullifedisposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpointcontactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironmenttheproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpointcontact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
ThisproductcomplieswiththerequirementsofSJ/T1 1364-2014
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr(VI)
)
多溴
联苯
(PBB)
多溴
二苯
醚
(PBDE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中的含量均在
GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质材料中的含
量超出GB/T26572标准规定的限量要求。
Contactinformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
ShouldyourequireanytechnicalassistancepleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediatelyyour
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternetyoucan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproductcategoryorphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/support
Warrantyinformation
ForinformationaboutAxis’productwarrantyandtheretorelated
informationgotowww.axis.com/warranty/
earnmore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings
webinarstutorialsandguides.

AXISQ8685-EPTZNetworkCamera
TableofContents
Safetyinformation6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Howtoaccesstheproduct11
Howtoaccesstheproductfromabrowser...........................11
HowtoaccesstheproductfromtheInternet.........................1 1
Howtosettherootpassword.....................................12
Congurecapturemode..........................................12
SetPowerLineFrequency.........................................12
Abouttheliveviewwindow.......................................12
Aboutmediastreams17
AboutH.264format.............................................17
AboutMJPEGformat............................................17
AboutAXISMediaControl(AMC)...................................17
Alternativemethodsofaccessingthevideostream....................18
Howtosetuptheproduct20
Howtoperformabasicsetup.....................................20
Aboutvideosettings21
Howtosetupvideostreams......................................21
Aboutstreamproles............................................24
AboutONVIFmediaproles.......................................24
Aboutcamerasettings...........................................24
Aboutoverlays..................................................27
Aboutprivacymasks.............................................29
Howtoconguretheliveviewwindow30
Howtosetdefaultviewerforbrowsers..............................30
Aboutviewersettings............................................30
Aboutuser-denedlinks..........................................31
OutputButtons.................................................31
AboutPTZ(PanTiltZoom)32
Aboutpresetpositions...........................................32
Gatekeeper....................................................33
Autotracking...................................................33
Aboutguardtours...............................................34
OSDIZones....................................................35
Advanced......................................................35
Howtosetupthewiper..........................................37
Howtosetupthewasher.........................................37
Aboutthecontrolqueue..........................................38
Aboutdetectors39
Aboutshockdetection...........................................39
Aboutmotiondetection..........................................39
Aboutapplications41
Aboutapplicationlicenses........................................41
Howtouploadandstartanapplication.............................41
ApplicationConsiderations........................................41
Aboutevents42
Howtosetupactionrules........................................42
Howtoaddrecipients............................................44
Howtocreateschedules..........................................46
Howtosetuprecurrences........................................46
Aboutrecordings47
Howtondrecordings...........................................47
Howtoplayrecordings...........................................47
Howtoexportavideoclip........................................48
Aboutcontinuousrecording.......................................48
Aboutlanguages49
Aboutsystemoptions50
Security.......................................................50
Date&Time....................................................52
Network.......................................................53
4

AXISQ8685-EPTZNetworkCamera
TableofContents
Storage.......................................................58
Ports&Devices.................................................60
Maintenance...................................................60
Support.......................................................61
Advanced......................................................62
Howtoresettofactorydefaultsettings.............................62
Troubleshooting64
Howtocheckthecurrentrmware.................................64
Howtoupgradethermware.....................................64
Symptomspossiblecausesandremedialactions......................64
Technicalspecications67
SDcardslot....................................................67
Connectors....................................................67
Performanceconsiderations.......................................68
5

AXISQ8685-EPTZNetworkCamera
ardwareoverview
Safetyinformation
Hazardlevels
DANGER
Indicatesahazardoussituationwhichifnotavoidedwillresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhichifnotavoidedcouldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhichifnotavoidedcouldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhichifnotavoidedcouldresultindamagetoproperty.
Othermessagelevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
ForspecicationsofthehardwarecomponentsseeTechnicalspecicationsonpage67.
6

AXISQ8685-EPTZNetworkCamera
ardwareoverview
1unshield
2Topcover
3Wiper
4Frontwindow
5Innercover
6Lens
7Frontlid
8Baseunit
7

AXISQ8685-EPTZNetworkCamera
ardwareoverview
1Factorydefaultswitch
2Dmemorycardslot
3Inputpowerconnector
4I/Oconnector
5RJ45connector
6FPslotforFPmodule(FPmodulenotincluded)
8

AXISQ8685-EPTZNetworkCamera
TableofContents
Safetyinformation6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Howtoaccesstheproduct11
Howtoaccesstheproductfromabrowser...........................11
HowtoaccesstheproductfromtheInternet.........................1 1
Howtosettherootpassword.....................................12
Congurecapturemode..........................................12
SetPowerLineFrequency.........................................12
Abouttheliveviewwindow.......................................12
Aboutmediastreams17
AboutH.264format.............................................17
AboutMJPEGformat............................................17
AboutAXISMediaControl(AMC)...................................17
Alternativemethodsofaccessingthevideostream....................18
Howtosetuptheproduct20
Howtoperformabasicsetup.....................................20
Aboutvideosettings21
Howtosetupvideostreams......................................21
Aboutstreamproles............................................24
AboutONVIFmediaproles.......................................24
Aboutcamerasettings...........................................24
Aboutoverlays..................................................27
Aboutprivacymasks.............................................29
Howtoconguretheliveviewwindow30
Howtosetdefaultviewerforbrowsers..............................30
Aboutviewersettings............................................30
Aboutuser-denedlinks..........................................31
OutputButtons.................................................31
AboutPTZ(PanTiltZoom)32
Aboutpresetpositions...........................................32
Gatekeeper....................................................33
Autotracking...................................................33
Aboutguardtours...............................................34
OSDIZones....................................................35
Advanced......................................................35
Howtosetupthewiper..........................................37
Howtosetupthewasher.........................................37
Aboutthecontrolqueue..........................................38
Aboutdetectors39
Aboutshockdetection...........................................39
Aboutmotiondetection..........................................39
Aboutapplications41
Aboutapplicationlicenses........................................41
Howtouploadandstartanapplication.............................41
ApplicationConsiderations........................................41
Aboutevents42
Howtosetupactionrules........................................42
Howtoaddrecipients............................................44
Howtocreateschedules..........................................46
Howtosetuprecurrences........................................46
Aboutrecordings47
Howtondrecordings...........................................47
Howtoplayrecordings...........................................47
Howtoexportavideoclip........................................48
Aboutcontinuousrecording.......................................48
Aboutlanguages49
Aboutsystemoptions50
Security.......................................................50
Date&Time....................................................52
Network.......................................................53
9

AXISQ8685-EPTZNetworkCamera
TableofContents
Storage.......................................................58
Ports&Devices.................................................60
Maintenance...................................................60
Support.......................................................61
Advanced......................................................62
Howtoresettofactorydefaultsettings.............................62
Troubleshooting64
Howtocheckthecurrentrmware.................................64
Howtoupgradethermware.....................................64
Symptomspossiblecausesandremedialactions......................64
Technicalspecications67
SDcardslot....................................................67
Connectors....................................................67
Performanceconsiderations.......................................68
10

AXISQ8685-EPTZNetworkCamera
owtoaccesstheproduct
owtoaccesstheproduct
ToinstalltheAxisproductseetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
ToviewstreamingvideoinInternetExplorerallowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX)gotoSafariclickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddressuseAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddressseethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/support
Note
ToshowBonjourasabrowserbookmarkgotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessedtherootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Note
Thecontrolsandlayoutoftheliveviewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownliveviewpage.
HowtoaccesstheproductfromtheInternet
OnceconnectedtheAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.TodothisenabletheNAT-traversalfeaturewhich
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
FormoreinformationseeNATtraversal(portmapping)forIPv4onpage55.
ForTechnicalnotesonthisandothertopicsvisittheAxisSupportwebatwww.axis.com/support
SeealsoAXISInternetDynamicDNSServiceatwww.axiscam.net
11

AXISQ8685-EPTZNetworkCamera
owtoaccesstheproduct
Howtosettherootpassword
ToaccesstheAxisproductyoumustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialogwhichopenswhentheproductisaccessedforthersttime.
TopreventnetworkeavesdroppingtherootpasswordcanbesetviaanencryptedHTTPSconnectionwhichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage51.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislosttheproductmustbe
resettothefactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage62.
TosetthepasswordviaastandardHTTPconnectionenteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnectionfollowthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreatedenablingencryptionofalltrafctoandfromtheproductandthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
Congurecapturemode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Ifusingacapturemodewith
asmallerresolutionthanthemaximumresolutiontheangleofviewisreduced.Thecapturemodealsoaffectslightsensitivity.A
capturemodewithahighmaximumframeratehasreducedlightsensitivityandviceversa.
SeealsoAboutcapturemodesonpage24.
SetPowerineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage62)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hzthemaximumframerateislimitedto25fps.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hzwhereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
Abouttheliveviewwindow
Thecontrolsandlayoutoftheliveviewwindowmayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownliveview
window.Thefollowingprovidesanoverviewofeachavailablecontrol.
12

AXISQ8685-EPTZNetworkCamera
owtoaccesstheproduct
Aboutthecontrolsintheliveviewwindow
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
ClickWDRontoenableWDRinintensebacklightconditions.ClickWDRofftodisableWDRinlow
lightconditionsforoptimalexposure.
SelectastreamprolefortheliveviewwindowfromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamprolesseepage24.
Theproductisequippedwithawipertoenablewipingoftheprotectivewindow.ClickStartwiper
tostartthewiper.ClickStopwipertostopthewiper.ClickStartwipersequencetoactivate
thewiperforasetamountoftime.ForinformationabouthowtocongurethewiperseeHowto
setupthewiperonpage37.
Theproductcanbeequippedwithawashertoenablecleaningoftheprotectivewindow.ClickStart
washtostartthewashingsequence.Forinformationaboutthewashingsequenceandhowtoenable
andcongurethewasherseeHowtosetupthewasheronpage37.
EnabletheWLilluminationbuttonfromLiveViewCong>ActionButtons.ClicktheOn/Offbuttons
tomanuallyactivateordeactiveWLillumination.
Clickthebuttonactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabout
howtoenableandcongureoutputbuttonsseepage31.Theoutputbuttonnamemaydifferdepending
onthenameenteredintheI/OPortsconguration.
ClicktheOn/Offbuttonstomanuallyactivateorinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttonsseepage31.
UsetheManualTriggerbuttontotriggeranactionrulefromtheliveviewwindow.Forinformation
abouthowtocongureandenablethebuttonseeAboutthemanualtriggeronpage14.
ClicktheFocusrecallplusbuttontosavethefocussettinginthecurrentpan/tiltrange.Forinformation
aboutthefocusrecallfunctionseepage15.
ClicktheFocusrecallminusbuttontoremovethefocusrecallareainthecurrentpan/tiltrange.For
informationaboutthefocusrecallfunctionseepage15.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformation
abouttheGatekeeperseepage33.
13

AXISQ8685-EPTZNetworkCamera
owtoaccesstheproduct
Aboutthemanualtrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlistselectInputSignal.
4.Fromtheseconddrop-downlistselectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
FormoreinformationaboutactionrulesseeAbouteventsonpage42.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtonsselectShowmanualtriggerbutton.
AbouttheAXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAboutAXIMediaControl(AMC)onpage17for
moreinformation.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings
PTZControls
TheliveviewwindowalsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusers
underSystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
SelectFocuswindowtodeneanareaofthecamera'simagethatfocusshouldbeappliedon.Ifthefocuswindowissetfromthe
liveviewwindowanychangeinthecamerapositionwillreturntheautofocustotheentirewindow.Tosetapermanentfocus
windowseeAboutpresetpositionsonpage32
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ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeAboutadvancedPTZsettings
onpage36.
ClicktheHomebuttontogototheHomepresetposition.SeeAboutpresetpositionsonpage32.
SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeeAboutpreset
positionsonpage32.
PanandTiltbars–Usethearrowstopanandtiltthecameravieworclickonapositiononthebartosteerthecameraviewto
thatposition.
Zoombar–Usethearrowstozoominandoutorclickonapositiononthebartozoomtothatposition.
Focusbar–Usethearrowstofocusthecameraorclickonapositiononthebartosetthefocusposition.Usingthefocusbarwill
disabletheproduct’sautofocus.Tore-enableusethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).
Irisbar–Clickonapositiontosetamanualexposureleveltomaketheimagebrighterordarker.Thiswilldisableautoiris(automatic
exposure)andsetxedlevelsonirisgainandshutterspeed.Tore-enableautoirisusethePTZcontrolpanelwhichisopenedby
clickingtheCtrlpanelbutton(seeabove).IfautoirisisenabledAutoisvisiblenexttotheIrisbarbar.
Important
InanenvironmentwithvaryinglightconditionsitisrecommendedtousetheBrightnessbarinsteadoftheIrisbartoadjust
imagebrightnesssincechangingthebrightnesslevelwillnotdisableautoiris(automaticexposure).
Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.Tomakea
savedchangegotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>ControlsseeAboutadvancedPTZsettingsonpage36.
Aboutfocusrecall
Whenyouaddafocusrecallareathecamerasavesthefocussettingsatthatspecicpan/tiltrange.Whenyouhavesetafocus
recallareaandthecameraentersthatareaintheliveviewthepreviouslysavedfocuswillberecalledautomatically.It’senough
tocoverhalfoftheareaforthecameratorecallthefocus.
Thefocusrecallfeatureissuitableinthefollowingscenarios:
•Whenthereisaalotofmanualoperationinliveviewforexamplewithajoystick.
•WherePTZpresetpositionswithmanualfocusarenotefcientforexamplemovementswherethefocussettingchanges
continuously.
•Inlow-lightscenarioswheretheautofocusischallengedbythelightingconditions.
Note
•Thefocusrecalloverridesthecamera’sautofocusatthespecicpan/tiltrange.
•Apresetpositionoverridesthefocussettingsavedinthefocusrecallarea.
•Themaximumnumberoffocusrecallareasis20.
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Theimageshowsanexampleofafocusrecallareamarkedwithawhitesquare.Assoonasthecameradetectsthefocusrecallarea,the
camerarecallsthepreviouslysetfocus.Thismeansthat,inthisexample,thefocusissetonthecarregardlessofzoomfactor.
Howtoaddafocusrecallarea
1.Pantiltandzoomintotheareawhereyouwouldliketohavefocus.
2.Setthefocuseitherusetheautofocusoradjustmanuallybyusingthefocusbar.
3.Clickonthefocusrecallbutton.Thebuttontogglesfromplustominustoshowthatthefocusrecallareaisadded.
Howtoremoveafocusrecallarea
1.Pantiltandzoomtoenterthefocusrecallarea.
2.Clickonthefocusrecallbutton.Thebuttontogglesfromminustoplustoshowthatthefocusrecallarea
isremoved.
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AXISQ8685-EPTZNetworkCamera
Aboutmediastreams
Aboutmediastreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheliveviewwindowintheproductprovidesaccesstoH.264andMotionJPEGvideostreamsandtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectlywithoutgoingviatheliveviewwindow.
AboutH.264format
H.264canwithoutcompromisingimagequalityreducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherwaymuchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirementsandonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideoespeciallywhenitis
importanttohaveanup-to-datevideostream
evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocolthusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof10
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-dateevenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothoweverpassanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternetforexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofprioritylistedinthe
AMCControlPanelcanbechangedandtheoptionsdisabledtosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.TopurchaseadditionallicensescontactyourAxisreseller.
AboutMJPEGformat
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidthbutprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AboutAXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
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AXISQ8685-EPTZNetworkCamera
Aboutmediastreams
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.
TheAMCControlPanelisautomaticallyinstalledonrstuseafterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternativelyright-clickthevideoimageinInternetExplorerandclickSettings.
Alternativemethodsofaccessingthevideostream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclientChromeorFirefoxforexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequiredforaslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSPtunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISQ8685-EPTZNetworkCamera
Aboutmediastreams
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabovealthoughAxisdoesnotguarantee
this.
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TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’ssetuppagesclickSetupin
thetopright-handcorneroftheliveviewwindow.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaverestrictedaccesstosettingsseeUsersonpage50
Seealsotheonlinehelp.
Howtoperformabasicsetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage50.
2.TCP/IP.Seepage53.
3.Date&Time.Seepage52.
4.VideoStream.Seepage21.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
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