Axis M5000-G User manual

AXISM5000-GPTZCamera
Usermanual

AXISM5000-GPTZCamera
TableofContents
Installation................................................3
Previewmode..................................................3
Getstarted................................................4
Findthedeviceonthenetwork....................................4
Openthedevice'swebinterface....................................4
Createanadministratoraccount...................................4
Securepasswords...............................................4
Verifythatnoonehastamperedwiththermware....................
Webinterfaceoverview..........................................
Congureyourdevice........................................6
Basicsettings..................................................6
Adjusttheimage................................................6
Adjustthecameraview(PTZ)......................................8
Viewandrecordvideo............................................9
Setuprulesforevents...........................................10
Audio.........................................................13
SetupZ-WaveTM................................................13
Thewebinterface...........................................17
Status........................................................17
Video.........................................................18
PTZ...........................................................27
Audio.........................................................31
Recordings.....................................................32
Apps..........................................................33
System........................................................34
Maintenance...................................................4
Learnmore................................................
Capturemodes.................................................
Privacymasks..................................................
Overlays.......................................................6
Pan,tilt,andzoom(PTZ)..........................................6
WirelessI/O(Z-WavePlusTMv2)....................................6
Streamingandstorage...........................................7
Applications....................................................9
Cybersecurity...................................................60
Specications..............................................62
Productoverview................................................62
LEDindicators..................................................62
SDcardslot....................................................63
Buttons.......................................................63
Connectors....................................................63
Cleaningrecommendations...................................6
Troubleshooting............................................66
Resettofactorydefaultsettings...................................66
Firmwareoptions...............................................66
Checkthecurrentrmwareversion.................................66
Upgradethermware............................................66
Technicalissues,clues,andsolutions................................67
Performanceconsiderations.......................................69
Contactsupport.................................................69
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AXISM5000-GPTZCamera
Installation
Installation
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=70613&section=install
Howtoinstalltheproduct
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=70613&section=install
Howtoinstalltheproductwithaceilingmount
Previewmode
Previewmodeisidealforinstallerswhennetuningthecameraviewduringtheinstallation.Nologinisrequiredtoaccessthe
cameraviewinpreviewmode.Itisavailableonlyinfactorydefaultedstateforalimitedtimefrompoweringupthedevice.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=70613&section=previewmode
Thisvideodemonstratehowtousepreviewmode.
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AXISM5000-GPTZCamera
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Browerupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*TouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings
Settings> > >Safari Safari Safari> > >Advanced Advanced Advanced> > >Experimental Experimental ExperimentalFeatures Features Featuresanddisable
NSURLSessionWebsocket.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Openthedevice'webinterface
1.OpenabrowserandtypetheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Typetheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustcreateanadministratoraccount.See
Createanadministratoraccountonpage4.
Createanadminitratoraccount
Thersttimeyoulogintoyourdevice,youmustcreateanadministratoraccount.
1.Enterausername.
2.Enterapassword.SeeSecurepasswordsonpage4.
3.Re-enterthepassword.
4.ClickAdduser.
Important
Thedevicehasnodefaultaccount.Ifyoulosethepasswordforyouradministratoraccount,youmustresetthedevice.See
Resettofactorydefaultsettingsonpage66.
Securepaword
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
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AXISM5000-GPTZCamera
Getstarted
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Verifythatnoonehatamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage66.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Webinterfaceoverview
Thisvideogivesyouanoverviewofthedevice’swebinterface.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=70613&section=webinterfaceoverview
Axisdevicewebinterface
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AXISM5000-GPTZCamera
Configureyourdeice
Configureyourdeice
Baicetting
Setthepowerlinefrequency
1.Gotoideo>Installation>Powerlinefrequency.
2.ClickChange.
3.SelectapowerlinefrequencyandclickSaveandrestart.
Settheorientation
1.Gotoideo>Installation>Rotate.
2.Select0,90,180or270degrees.
Seealso.
Adjuttheimage
Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go
toLearnmoreonpage55.
Selectexpouremode
Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.Gotoideo>Image>Exposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
BenetfromIRlightinlow-lightconditionbyuingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.Gotoideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.
Reducenoieinlow-lightcondition
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Adjustthetrade-offbetweennoiseandmotionblur.Gotoideo>Image>ExposureandmovetheBlur-noisetrade-off
slidertowardLownoise.
•Settheexposuremodetoautomatic.
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AXISM5000-GPTZCamera
Configureyourdeice
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
Note
Whenyoureducethemaxgain,theimagecanbecomedarker.
•Setthemaxgaintoalowervalue.
•Ifpossible,opentheaperture.
•Reducesharpnessintheimage,underideo>Image>Appearance.
Reducemotionblurinlow-lightcondition
Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinideo>Image>Exposure:
•MovetheBlur-noisetrade-offslidertowardLowmotionblur.
Note
Whenyouincreasethegain,imagenoisealsoincreases.
•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.
Ifyoustillhaveproblemswithmotionblur:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Handlecenewithtrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.Gotoideo>Image>Widedynamicrange.
2.UsetheLocalcontrastslidertoadjusttheamountofWDR.
3.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/webarticles/wdr.
Verifythepixelreolution
Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizethefaceofaperson,youcanusethe
pixelcounter.
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AXISM5000-GPTZCamera
Configureyourdeice
1.Gotoideo>Imageandclick.
2.ClickforPixelcounter.
3.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhere
youexpectfacestoappear.
Youcanseethenumberofpixelsforeachoftherectangle’ssides,anddecideifthevaluesareenoughforyourneeds.
Hidepartoftheimagewithprivacymak
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.Gotoideo>Privacymasks.
2.Click.
3.Clickthenewmaskandtypeaname.
4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.
.Tochangethecolorforallprivacymasks,clickPrivacymasksandselectacolor.
SeealsoPrivacymasksonpage55
Showthepanortiltpoitionaatextoverlay
Youcanshowthepanortiltpositionasanoverlayintheimage.
1.Gotoideo>Overlaysandclick.
2.Inthetexteld,type#xtoshowthepanposition.
Type#ytoshowthetiltposition.
3.Chooseappearance,textsize,andalignment.
4.Thecurrentpanandtiltpositionsshowupintheliveviewimageandintherecording.
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AXISM5000-GPTZCamera
Configureyourdeice
Adjutthecameraview(PTZ)
Limitthepan,tilt,andzoommovement
Iftherearepartsofthescenethatyoudon’twantthecameratoreach,youcanlimitthepan,tilt,andzoommovements.For
example,youwanttoprotecttheprivacyofresidentsinanapartmentbuilding,whichislocatedclosetoaparkinglotthatyou
intendtomonitor.
Tolimitthemovements:
1.GotoPTZ>Limits.
2.Setthelimitsasneeded.
Createaguardtourwithpreetpoition
Aguardtourdisplaysthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable
periodsoftime.
1.GotoPTZ>Guardtours.
2.ClickGuardtour.
3.SelectPresetpositionandclickCreate.
4.UnderGeneralsettings:
-Enteranamefortheguardtourandspecifythepauselengthbetweeneachtour.
-Ifyouwanttheguardtourtogotothepresetpositionsinarandomorder,turnonPlayguardtourinrandom
order.
.UnderStepsettings:
-Setthedurationforthepreset.
-Setthemovespeed,whichcontrolshowfasttomovetothenextpreset.
6.GotoPresetpositions.
6.1Selectthepresetpositionsthatyouwantinyourguardtour.
6.2DragthemtotheVieworderarea,andclickDone.
7.Toscheduletheguardtour,gotoSystem>Events.
Viewandrecordvideo
Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streamingandstorageonpage57.
Reducebandwidthandtorage
Important
Reducingthebandwidthcanleadtolossofdetailintheimage.
1.Gotoideo>Stream.
2.Clickintheliveview.
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AXISM5000-GPTZCamera
Configureyourdeice
3.SelectideoformatH.264.
4.Gotoideo>Stream>GeneralandincreaseCompression.
.Gotoideo>Stream>Zipstreamanddooneormoreofthefollowing:
-SelecttheZipstreamStrengththatyouwanttouse.
-TurnonOptimizeforstorage.ThiscanonlybeusediftheVMSsupportsB-frames.
-TurnonDynamicFPS.
-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.
Viewalivevideotreamonamonitor
Setupnetworktorage
Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.
1.GotoSystem>Storage.
2.ClickAddnetworkstorageunderNetworkstorage.
3.TypetheIPaddressofthehostserver.
4.TypethenameofthesharedlocationonthehostserverunderNetworkshare.
.Typetheusernameandpassword.
6.SelecttheSMBversionorleaveitonAuto.
7.SelectAddshareevenifconnectionfailsifyouexperiencetemporaryconnectionissues,oriftheshareisnotyet
congured.
8.ClickAdd.
Setupruleforevent
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.
Tolearnmore,checkoutourguideGetstartedwithrulesforevents.
Triggeranaction
1.GotoSystem>Eventsandaddarule.Theruledeneswhenthedevicewillperformcertainactions.Youcanset
uprulesasscheduled,recurring,ormanuallytriggered.
2.EnteraName.
3.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe
conditionsmustbemettotriggertheaction.
4.SelectwhichActionthedeviceshouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiverule,therulemustbeturnedonagainforthechangestotakeeffect.
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