Azkoyen VITRO X-1 User manual

USER MANUAL
VITRO “X-1” ESPRESSO
MANUAL REFERENCE: 81044990; EDICIÓN SEP-2020

VITRO X1 User Manual
- 2 -
AZKOYEN S.A. Azkoyen Andina S.A.S.
Av. San Silvestre S/N Vía Virginia
31350 PERALTA Corregimiento Caimalito, Bodega B-16
Navarra, ESPAÑA Zona Franca Internacional
660007 – Pereira, COLOMBIA

VITRO X1 User Manual
- 3 -
WARNINGS .......................................................................................................................................... 5
UE Declaration of Conformity .............................................................................................................. 8
CHAPTER 1. GENERAL CHARACTERISTICS ............................................................................................. 9
1.1.- Description of the VITRO X1 line. .................................................................................................. 9
1.2.- Description of the main components .......................................................................................... 10
CHAPTER 2. INSTALLATION AND START-UP ....................................................................................... 11
2.1.- Choosing a machine location ...................................................................................................... 11
2.2.- Dimensions required for mounting the machine on a countertop .............................................. 11
2.3.- Electrical installation ................................................................................................................... 11
2.4.- Water supply ............................................................................................................................... 12
2.5.- Changing the product sign .......................................................................................................... 12
2.6.- Start-up ....................................................................................................................................... 12
2.7.- First cleaning ............................................................................................................................... 13
2.8.- Payment module ......................................................................................................................... 13
CHAPTER 3. DESCRIPTION OF THE MACHINE ..................................................................................... 15
3.1.- Soluble product hoppers ............................................................................................................. 15
3.2.- Initial loading of soluble product ................................................................................................ 15
3.3.- Loading coffee beans .................................................................................................................. 15
3.4.- Initial loading of water ................................................................................................................ 15
3.5.- Independent water tap ............................................................................................................... 15
3.6.- Bean coffee group (Espresso Machines) ..................................................................................... 16
3.7.- Installing personalised side panels .............................................................................................. 17
CHAPTER 4. CONFIGURATION AND PROGRAMMING ......................................................................... 19
4.1.- What is programming? ................................................................................................................ 19
4.2.- Programming control unit ........................................................................................................... 19
4.3.- Direct access to a function. ......................................................................................................... 20
4.4.- List of functions ........................................................................................................................... 20
4.5.- Service programming. ................................................................................................................. 21
CHAPTER 5. ANOMALY CONTROL AND MAINTENANCE ..................................................................... 25
5.1.- Reset ........................................................................................................................................... 25
5.2.- Possible incidents during a service. ............................................................................................. 25
5.3.- Service Meters ............................................................................................................................ 25
5.4.- Disassembly of the coffee bean unit ........................................................................................... 26
5.5.- Adjustments and regulation ........................................................................................................ 26
5.6.- Programming the water temperature under special conditions ................................................. 28
CHAPTER 6. CLEANING THE MACHINE ............................................................................................... 29
6.1.- Components that require regular cleaning ................................................................................. 29
6.2.- Regular cleaning of the machine and maintenance operations .................................................. 31
6.3.- Cleaning cycle for the group brewing chamber ........................................................................... 31
6.4.- Exterior cleaning ......................................................................................................................... 33
Anexe 1. THE TREATMENT, COLLECTION, RECYCLING AND DISPOSAL OF THIS DEVICE ....................... 34

VITRO X1 User Manual
- 4 -

VITRO X1 User Manual
- 5 -
WARNINGS
General
 BEFORE USING THIS DISPENSER, THIS MANUAL MUST BE READ CAREFULLY
 This automatic dispenser has been designed and built in accordance with all safety legislation in
force.
Installation
 THE INSTALLATION AND OPERATIONS REQUIRED FOR INITIAL START-UP OF THESE MACHINES
MUST BE PERFORMED BY QUALIFIED PERSONNEL. THE SERVICE AREA MUST ONLY BE
ACCESSED BY QUALIFIED TECHNICAL STAFF WITH EXPERIENCE IN HANDLING THIS MACHINE,
IN PARTICULAR, AS REGARDS HEALTH AND SAFETY.
 THE MACHINE MUST BE PLACED ON A PIECE OF FURNITURE OR SUPPORT, SO IT IS STABLE
AND CANNOT BE TIPPED OVER BY ACCIDENT.
 You might need to access the inside of the machine from the rear; please choose a place from
which you can turn the machine around to open the rear door and to perform the maintenance
and cleaning tasks while this door is open. Try not to remove the machine’s anchoring
elements; in case these need to be removed, remember to fit them back on after you complete
all tasks.
 The plug of the machine has an earth connection. The outlet must be connected to a good
earth connection and must be located in an accessible position once the machine is installed.
 These machines are designed EXCLUSIVELY FOR INDOOR USE. They must not be installed in
places that may be exposed to sprayed water, and they likewise must not be cleaned using
sprayed water.
 Ensure that the electrical installation, the outlet and the automatic circuit breaker have the
appropriate sizes for machine consumption.
 AZKOYEN hereby declines all liability for damages caused to persons or things as a result of the
following:
o Incorrect installation.
o Inadequate electrical and/or hydraulic installation.
o Deficient cleaning or maintenance.
o Incorrect use of the machine.
o Using non-original replacement parts or making unauthorised modifications
 If it is necessary to move the machine avoid:
o Tipping the machine
o Dragging or lifting it with some kind of pulling system (rope, straps, etc.).
o Shaking or striking the machine, no matter whether it is in protective wrapping or not.

VITRO X1 User Manual
- 6 -
Safety
 ALL ELEMENTS THAT REQUIRE TOOLS TO BE DISASSEMBLED MUST ONLY BE HANDLED BY
QUALIFIED TECHNICAL PERSONNEL.
 The machine should be installed in locations that meet the recommendations of temperature,
electrical and water installations, weights, etc., in this manual and performed by qualified
personnel.
 THE MACHINE HAS COMPONENTS THAT OPERATE AT DANGEROUS VOLTAGES. DO NOT
DISCONNECT ANY COMPONENT. ONLY TECHNICAL SERVICE IS AUTHORISED. THE FEEDER
CABLE CAN ONLY BE REPLACED BY AUTHORISED TECHNICAL PERSONNEL.
 This appliance is not designed to be used by persons (including children) with reduced physical,
sensory or mental capabilities, lack of experience or knowledge, unless they are supervised or
have been instructed in its use by somebody responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance. Section 7.12 of EN60335.
 This appliance is not designed to be used by persons (including children aged 8 and above) with
reduced physical, sensory or mental capabilities, lack of experience or knowledge, unless they
are supervised or have been instructed in its use by somebody responsible for their safety.
 In any case, this appliance cannot be cleaned and serviced by unsupervised
children.
 AZKOYEN guarantees that all elements in contact with water or foodstuffs meet
the legal requirements established in regulation (EC) 1935/2004, or subsequent
updates, in relation to materials and objects that come into contact with foodstuffs.
Maintenance
 MAINTENANCE AND CLEANING TASKS MUST ONLY BE CARRIED OUT BY QUALIFIED STAFF
WHO HAVE BEEN TRAINED ON USE AND MAINTENANCE OF THIS MACHINE. ALL OPERATIONS
MUST BE CARRIED OUT WITH THE MACHINE DISCONNECTED FROM THE MAINS.
 For refilling, only use food products prepared specifically for these kinds of vending machines.
Do not touch the product with your hands, and prevent liquids from falling inside the product
hoppers.
 Given the characteristics of some food products, these may lead to incorrect operation of the
machine if used beyond the parameters of temperature and relative humidity recommended in
this manual.
 Water must be prevented from freezing in the interior of the machine. If any maintenance task
is going to performed and the machine is going to be disconnected for a long period of time,
the boiler must be emptied.
 IF THE MACHINE IS NOT GOING TO BE USED AND WITHOUT SUPERVISION DURING A PERIOD
OF TIME, WE RECOMMEND CLOSING THE WATER TAP CONNECTED TO THE MACHINE.
MALFUNCTION OF THE INPUT VALVE COULD FLOOD THE MACHINE

VITRO X1 User Manual
- 7 -
Cleaning tips
 The user or person responsible for refilling and cleaning the device must follow the instructions
set forth in this manual.
 These machines operate with water at high temperatures and steam and hot
water might be released during the cleaning procedures. Keep your hands far
from the liquid outlets. Hot liquids could cause irritation, burns or scalding on
your skin.
 Machines with the fresh milk mechanism must be cleaned every day, removing all milk and
coffee remains. Otherwise, harmful bacteria could appear. Provide a clear explanation of the
cleaning process to the person responsible for cleaning the machine every day.
 The elements used in the fresh milk cleaning service must be handled and cleaned according to
the corresponding legal requirements related to food safety and hygiene.
 Only use the products recommended by the machine’s manufacturer. Use of generic products
not only does not guarantee that the machine can be cleaned properly, but may alter the taste
of some drinks or result in situations that are harmful to health.
User manual
 This manual is an integral part of the machine, and as such, it must always remain inside the
same so that it may be consulted at any time.
 This document contains private property information protected by legislation on intellectual
property. All rights are hereby reserved. No part of this document may be photocopied,
reproduced or translated without the prior written consent of AZKOYEN.
 AZKOYEN hereby reserves the right to introduce, without prior notice, all improvements to this
model derived from its constant research.
 REMEMBER: To get the most out of your machine, follow the instructions in this manual.
 FOR ANY ADDITIONAL INFORMATION THAT IS NOT SPECIFIED HEREIN CONTACT YOUR
DISTRIBUTOR OR ACCESS THE TECHNICAL MANUAL FROM AZKOYEN'S OFFICIAL WEBPAGE

VITRO X1 User Manual
- 8 -
UE Declaration of Conformity
We, the manufacturer, Azkoyen Vending Systems, declare under our sole responsibility that our
product is in compliance with the essential requirements of the following European Union issued
Directives:
 EMC Directive 2014/30/UE, and his modifications
 Machine directive 2006/42/EC
 Low Voltage Directive 2014/35/UE
 RoHS Directive 2011/65/UE, and its amends Directive 2015/863/UE
 Regulation 1935/2004, on materials and articles intended to come into contact with food.
 Regulation (EC) Plastic materials and items to be used in contact with foodstuffs 10/2011
 Regulation (EC) Best manufacturing practices for materials and items to be used in contact
with foodstuffs 2023/2006
The product is according with the following norms / standards:
 IEC 60335-1:2010/AMD2:2016/COR1:2016
 IEC 60335-2-75:2012/AMD2:2018
 UNE-EN 55014-2:2015 (EN 55014-2:2015; CISPR 14-2:2015)
 UNE-EN 55014-1:2017 (EN 55014-1:2017, CISPR 14-1:2016/COR1:2016)
 UNE-EN IEC 61000-3-2:2019 (EN IEC 61000-3-2:2019; IEC 61000-3-2:2018)
 UNE-EN 61000-3-3:2013/A1:2020 (EN 61000-3-3:2013/A1:2019; IEC 61000-3-3:2013/A1:2017)
Azkoyen Vending Systems
AUda. San Silvestre, s/n
31350 – peralta. SPAIN

VITRO X1 User Manual
- 9 -
CHAPTER 1. GENERAL CHARACTERISTICS
1.1.- Description of the VITRO X1 line.
The machines on the VITRO X1 range are TABLETOP coffee and
soluble beverage machines especially designed for use in areas
with medium coffee consumption, such as waiting rooms,
medium-sized offices, etc.
The machine features two built-in soluble product containers and
a coffee bean group.
Products and serving selection system
No. bean containers 1
No. soluble product containers 2
Bean container capacity (l.) 1,1 l
Capacity per soluble product hopper 3 l
Number of selections 12
Dimensions (mm)
Depth 670
Height / Height with stand 305
Width 500
Weight (kg) 26,2
Electrical specifications
Voltage according to the characteristics plate (+6V/-10V)
Maximum consumption 1.500W
Characteristics of the water supply system
Types of water service connections Water supply system
Min. pressure of the water supply system min 0,049 Mpa.; Max. 0,98 Mpa
Curb cock diameter ¾” M
Other characteristics
Maximum working inclination 2º (on any axis)
Sound level <80 dB(A)
Optimum exterior temper. Environment 1ºC < T > 40ºC; <65% Rel. hum.

VITRO X1 User Manual
- 10 -
1.2.- Description of the main components
Fig. 1
1. Coffee bean container
2. Soluble product container
3. Ground coffee doser
4. Soluble product blender
5. Coffee bean group
6. Rubber threshold
7. Drip tray
8. Programming control
9. Display
10. Selection buttons
11. Cup holder
12. Tray full level
13. On/Off switch
14. Connection cable
15. Network water tap
16. Supply bundle of the fresh milk
module (optional)
12
1
2
3
4
5
6
7
8
9
10
11
13
14
15
16

VITRO X1 User Manual
- 11 -
CHAPTER 2. INSTALLATION AND START-UP
THE INSTALLATION AND OPERATIONS REQUIRED FOR INITIAL START-UP OF
THESE MACHINES MUST BE PERFORMED BY QUALIFIED PERSONNEL.
2.1.- Choosing a machine location
THE MACHINE MUST BE PLACED ON A PIECE OF FURNITURE OR SUPPORT, SO IT IS STABLE AND
CANNOT BE TIPPED OVER BY ACCIDENT. THE SUPPORT MUST BE WELL SECURED TO THE WALL.
Before choosing the location for your “VITRO X1” machine, keep in mind that if any aintenance or
repair work has to be performed, it is possible that the interior of the machine may have to be
accessed from the rear. A place must be selected where it is possible to eventually turn the machine
around in order to be able to open the rear.
The machine has the elements required to store waste internally (Fig. 1). These elements have been
designed for a machine with a medium-low service level that is cleaned on a daily basis.
If these elements are insufficient due to the number of services of the machine, waste may be stored
outside the machine.
You can place the machine on a countertop and adjust it to ensure that the waste passes through the
machine and falls into a container under the countertop.
2.2.- Dimensions required for mounting the machine on a countertop
Take into account the following dimensions before adapting
the countertop to mount the machine:
A. Coffee bean waste outlet
B. Liquid drain tray
C. Tube entry from lower tank and sensor cables.
These openings are pre-cut in your machine; use a suitable
tool to cut the plate and open them.
2.3.- Electrical installation
The voltage of the electrical system must comply with the voltage indicated on the characteristics plate
on the back of the machine and must not exceed the limits set in the country of use.
Maximum power consumption is indicated on the machine characteristics plate.

VITRO X1 User Manual
- 12 -
2.4.- Water supply
If your machine is fitted with mains service, then prepare a water supply where the machine is to be
fitted in accordance with the indications in the general characteristics table. The distance between this
water supply and any electric socket base must be at least 1 m. Observe European directives.
2.5.- Changing the product sign
Disconnect the machine and remove the plastic nut that fastens the top of the buttons.
Pull back the cover to remove the selections menu. Press the upper tab and pull from it outward to
extract the selection card.
Remove the desired labels by pressing against them from the top of the label holder. Insert the new
labels through the label holder guides.
Once the necessary operations have been made, restore the cover and the cups container back to their
correct position.
2.6.- Start-up
Once the tank has been filled or the water hose has been connected to
the mains and current fed to the socket, close the door: The machine
will be ready for use in a few minutes.
Press the switch on the back of the machine.

VITRO X1 User Manual
- 13 -
2.7.- First cleaning
The system must be cleaned the first time the machine is switched on:
 Remove the mixers and clean with hot water
 Remove the product hoppers and wash with hot water
 Clean the hopper base
 Mount everything back on again
 Wash the mixers at least 5 times by pressing key B on the programming
control.
If the machine has not been used for a period of time, we recommend washing it
with this process again before you start it up.
2.8.- Payment module
The machine can feature an optional payment module, which supports connection of a validator with
MDB protocol. The installation instructions are included in the corresponding kit.
THE MACHINE CAN ONLY BE POWERED WITH 24DC (NOT WITH 24VAC).

VITRO X1 User Manual
- 14 -

VITRO X1 User Manual
- 15 -
CHAPTER 3. DESCRIPTION OF THE MACHINE
3.1.- Soluble product hoppers
The Instant and Espresso+2 machines have 2 or more soluble product containers.
These containers extract the product via a spindle to the Blender, where it is mixed with water sent
from the boiler.
Each hopper must always be loaded with the same type of product because the serving configuration
activates the hopper programmed for each case.
E.g. do not load the MLK hopper with a different product because the machine will use it for servings
programmed with MILK.
3.2.- Initial loading of soluble product
Lift the lid of the hopper to be loaded and load the product.
Be careful that the product filled corresponds to product
for that hopper (each hopper has a label that indicates the
product to be filled).
Recommendation: The ramp on which the product falls
from the hopper should be turned upwards to prevent
unwanted product spillage.
Once the product has been filled, close the hopper cover
and proceed to fill the next hopper.
3.3.- Loading coffee beans
Lift the hopper lid and pour in the contents of the packet of coffee to the desired level.
3.4.- Initial loading of water
All the machines automatically fill the boiler when the machine is started up.
3.5.- Independent water tap
VITRO X1 features an independent hot water tap used for tea and
other infusions.
This water tap receives the programmed water dose directly from
the boiler, without passing through a beater, allowing the machine
to operate at higher temperatures.

VITRO X1 User Manual
- 16 -
3.6.- Bean coffee group (Espresso Machines)
The coffee beans are stored in the grinder hopper. When a serving is requested, the brewing group
moves to the loading position and the grinder grinds the amount of coffee programmed, sending it to
the doser, where the coffee is dosed and then falls to the brewing piston.
The group then advances to the brewing position and
the piston tamps the coffee.
The pump injects the programmed water into the group
for the pre-set length of time. The result of this
operation is the Espresso coffee which pours into the
cup.
Fig. 2
1 Hopper
2 Doser
3 Upper piston
4 Lower group
5 Group anchoring lever
6 Grinder adjustment lever
7 Coffee outlet tube
8 Group positioning crank
There are three coffee bean groups, according to their adjustment capacity:
 AZK V10 -> brews coffee, preparing doses from 5 to 8 g of coffee, with manual adjustment, if
the grinder features a timed dosing system.
 AZK V20 -> brews coffee, preparing doses from 10 to 14 g of coffee, with manual adjustment,
according to the programmed services.
 AZK V30 -> brews coffee, preparing doses from 7 to 14 g of coffee, with automatic
adjustment, according to the programmed services.
AZK V10 AZK V20 AZK V30
1
2
3
4
5
6
7
8

VITRO X1 User Manual
- 17 -
3.7.- Installing personalised side panels
VITRO X1 can be personalised by installing personalised side panels.
To replace the panels installed on the machine, proceed as follows:
1. Remove the rear cover by removing its screws
2. Release the three rear anchoring elements of the panel
3. Open the door and remove the front tray
4. Access the three front anchoring elements of the panel
5. The side panel can now be removed. Fit the new panel using the same anchoring elements as
those used on the rear panel.
Dimensions of the left side panel
(The right panel is symmetrical)
Inner face Outer face
Please contact your authorised AZKOYEN distributor or out Technical Service for more information on
customising the machine’s side panels.

VITRO X1 User Manual
- 18 -

VITRO X1 User Manual
- 19 -
CHAPTER 4. CONFIGURATION AND PROGRAMMING
4.1.- What is programming?
The machine is cable of performing a series of functions that you can configure. The
programming is the actions that you establish in order to determine how the
machine will operate in certain functions.
The machine is cable of performing a series of functions that you can configure. The
programming is the actions that you establish in order to determine how the
machine will operate in certain functions.
4.2.- Programming control unit
The keys of the programming control unit can be activated in two ways: by simply pressing the key
once and by holding the key down for more than 3 seconds.
Operation of the programming control unit in the normal sales mode.
SINGLE PRESS OF THE KEY KEY HELD
Key A One free sale Enters into the hierarchical programming
menu.
Key B Blender wash Shows the temp. on the display
Key C Enters into the basic programming menu Runs a function directly.
Key D Allows external programming Programming of the basic menu functions
The operation of the programming control unit in accessing the functions
Press the C key of the programming keypad. If there have been incidents during service (breakdowns,
empty hoppers, etc.), they will appear on-screen. Press the A key again to access the Functions menu
(if there have been no incidents, pressing the C key once will suffice). The first function included in the
function menus will appear.
SIMPLE PRESS
Key A Function goes forward
Key B Function goes backward
Key C Exits the programming
Key D Accesses the function that is displayed at that moment
Operation of the programming control unit in the programming mode.
There are four “editing modes” for communicating with the machine in order to program values in the
functions.

VITRO X1 User Manual
- 20 -
Alphanumerical
(AB1)
PRESSING THE KEY
Key A The digit being edited goes up one character in the table.
Key B The digit being edited goes down one character in the table.
Key C Erase the digit being edited, and it returns to editing the previous digit.
Key D SINGLE PRESS OF THE KEY KEY HELD
The character is validated, and it
goes to editing the next digit.
The character being edited is not validated,
and it exits from the editing mode.
Numerical (001)
PRESSING THE KEY
Key A Increases the digit being edited (if it is a sign, it changes)
Key B Decreases the digit being edited (if it is a sign, it changes)
Key C It returns to editing the previous digit (if it is the first number, it edits the sign,
and if it is the sign, it exits and validates).
Key D It advances to editing the next digit (if it is the first number, it edits the sign, and
if it is the sign, it exits and validates).
Options List
(ABC)
PRESSING THE KEY
Key A The next option on the list is accessed (if it is the last option, it goes to the first).
Key B The previous option on the list is accessed (if it is the first option, it goes to the
last).
Key C It goes up one execution level.
4.3.- Direct access to a function.
By keeping C pressed, the screen displays FUNCTION 000. Choose a function following the numerical
editing method.
4.4.- List of functions
The following list details all of the programming functions of the machine in the order in which they are
displayed on the machine, thereby indicating the message that will be displayed on the screen, a brief
description of the function and a comment about how to operate with the function, if necessary.
The symbol of the editing mode that is used with the function is displayed next to each function. The
symbols are the following:
EXE Direct execution function.
AB1 Alphanumeric editing mode.
001 Numerical editing mode.
ABC Option list editing mode.
PROP Editing mode proper to the function