Bang & Olufsen Beoplay EX User manual

Beoplay EX
User Guide
Betjeningsvejledning
Bedienungsanleitung
Guía del usuario
Mode d’emploi
Guida utente
ユーザーガイド
사용 설명서
Gebruikershandleiding
Guia do utilizador
Руководство пользователя
Användarhandbok
用户指南
使用者指南

DOWNLOAD BANG & OLUFSEN APP
To set up your product, start by download the Bang
& Olufsen App here:
ENGLISH
The app gives you the full Bang & Olufsen experience
from setup to audio personalisation, product support
and new features right at your fingertips.
When you first start the Bang & Olufsen app, you are
asked to create a user account. Then tap the Add
Product icon to add your product to the app.
2

FIRST-TIME SET UP
When opening the charging case lid for the first time,
your Beoplay EX will automatically enter Bluetooth
pairing mode, and the light indicator on the charging
case will flash blue.
Go to the Bang & Olufsen app to set up and
personalise your earphones and connect to
Bluetooth.
Once Beoplay EX are switched on, they will appear in
the Bluetooth settings of your device.
3

MUSIC
Use the touch interface on both earbuds to control
your Beoplay EX.
Left earbud Right earbud
Play/Pause Single press
Volume up Press and hold
Volume down Press and hold
Next Double press
Previous Double press
Active Noise
Cancellation,
Transparency,
Neutral
Single press
(cycle)
4

CALL
Use the touch interface on both earbuds to control
your Beoplay EX.
Left earbud Right earbud
Incoming call Single press Single press
End call Double press Double press
Reject call Double press Double press
Volume up Press and hold
Volume down Press and hold
Own Voice,
Active Noise
Cancellation,
Neutral
Single press
5

SINGLE EARBUD
Use the touch interface on the earbud you are
wearing to access the following controls.
Left earbud Right earbud
Play/Pause Single press Single press
Incoming call Single press Single press
End call Double press Double press
Next Double press
Previous Double press
Reject call Double press Double press
6

CHARGE WITH PAD
The Qi-certified case can be charged wirelessly on a
charging pad.
Simply place the case on top of a charging pad
connected to power.
The indicator on the case will flash amber during
charging and become solid green once fully charged.
To charge your earphones, place them in the
charging case.
7

CHARGE WITH USB-C
Connect the included USB-A to USB-C cable to your
charging case and to a charging adapter and connect
the charging adapter to a power supply.
Note: A charging adapter of a maximum of 5V / 3A
can be used to charge your Beoplay EX
The indicator on the case will flash amber during
charging and become solid green once fully charged.
To charge your earphones, place them in the
charging case.
8

BLUETOOTH PAIRING
Place both earphones in the charging case and close
the case lid.
Make sure that the case lid is fully open, and the
earphones are placed in the charging case.
Press and hold the touch field on both the left and
right earphone for 6 seconds to trigger Bluetooth
pairing mode.
The blue indicator will flash when pairing is initiated,
allowing you to find Beoplay EX on your device.
9

ACTIVE NOISE CANCELLATION
Active Noise Cancellation (ANC) lets you tune out
your surroundings and focus on your music, podcast
or movie — or simply enjoy silence.
Switch on ANC by pressing the left earbud. Tap again
to cycle through ANC, Transparency and Neutral
modes.
You can also control ANC on the product page in the
Bang & Olufsen app, where you have the option of
automatically adjusting the ANC level according to
your environment.
10

TRANSPARENCY MODE
Transparency Mode lets you hear the world around
you, without taking out your Beoplay EX.
Choose how much of the outside world you’d like
to let in by tapping on the left earbud and cycling
through Active Noise Cancellation, Transparency and
Neutral modes.
You can also control Transparency Mode on the
product page in the Bang & Olufsen App.
11

OWN VOICE
Own Voice technology captures and adjusts the
volume of your voice, while also filtering out
background noises, to give you a clear and true
representation of how you sound.
You can turn Own Voice on and off, or adjust the
levels, by tapping the left earbud while on a call. You
can also control it on the product page in the Bang &
Olufsen App.
12

EARTIPS
Selecting the right ear tips for your Beoplay EX is
very important for the best sound experience, which
is achieved when inserting the Beoplay EX into your
ear canals. Try out different sizes to get the best
isolation. The correct size will give you complete
isolation.
Try out different sizes to find the one that offers the
best level of isolation from outside noises.
Eartips from Comply Foam™ improve isolation and
therefore the sound experience. Silicone ear tips are
particularly good for sports.
13

CHARGING CASE LIGHT INDICATOR
The light indicator on the front edge of the charging
case shows the battery status of the case and the
earphones, if they are stored inside.
Light Meaning
Solid red for 5 seconds Case battery low
Solid amber for 5
seconds
Case battery medium
Solid green for 5
seconds
Case battery high
Amber pulsing Case charging
Solid green Case battery full
14

FACTORY RESET
To restore Beoplay EX to factory settings, place both
earphones in the charging case and close the case
lid.
Fully open the charging case lid.
Press and hold on the touch field on both the left and
right earphone.
After 6 seconds, Bluetooth pairing mode will be
triggered (light indicator flashing blue). Keep holding
on the touch fields.
Factory reset will complete after 20 seconds (light
indicator flashing red)
Note: Once the light indicator on the charging case
has flashed red 5 times, it will turn off, and the
factory reset has completed.
15