Beltone CIC User manual

Instructions for use
Digital In-the-Ear hearing instrument
CIC
MC
ITC
ITE
Mic in Concha
Invisible in Canal

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FCC ID: X26PH13, Type Designation: PH13, FCC ID: X26PH312, Type Designation: PH312, FCC ID:
X26BO312, Type Designation: BO312, FCC ID: X26BO13, Type Designation: BO13
Please see page 4 for a listing of models referring to the above types.
This device operates in the frequency range of 2.4 GHz - 2.48 GHz. This device includes
an RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz.
Statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pur-
suant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harm-
ful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is con-
nected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment
List of countries:
Products without wireless functionality are intended for worldwide sales.
Products with wireless functionality are intended for sale in countries within European Economic Area as
well as Switzerland.
Specification of restrictions:
You are not allowed to operate the equipment within 20 km of the centre of Ny Ålesund, Norway.
The products are in compliance with the following regulatory requirements:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive
93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Direc-
tive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.beltone-hearing.com
• In US: FCC CFR 47 Part 15, subpart C, section 15.249

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• Other identified applicable international regulatory requirements in countries outside EU and US. Please
refer to local country requirements for these areas.
• Products are categorized as receiver category 2 according to EN 300 440.
• Any issues relating to the EU Medical Device Directive 93/42/EEC, or Council Directive 1999/5/EC on
Radio Equipment and Telecommunications terminal equipment should be directed to [ReSound/Belt-
one/Interton A/S]
Custom wireless Mic in Concha hearing instrument models with size 312 batteries (type BO312) and size 13
batteries (type BO13) are available in each of the following variants:
TRU1735MW, TRU1735MPW, TRU1735MUW, TRU935MW, TRU935MPW, TRU935MUW, TRU635MW,
TRU635MPW, TRU635MUW, PSE1735-MUW, PSE1735-MPW, PSE1735-MW, PSE935-MUW, PSE935-
MPW, PSE935-MW
Custom wireless ITC and ITE hearing instrument models with size 312 batteries (type PH312) are available
in the following variants:
TRU1735W, TRU935W, TRU635W, TRU1735PW, TRU935PW, TRU635PW, TRU1735DW, TRU935DW,
TRU635DW, TRU1735DPW, TRU935DPW, TRU635DPW, PSE1735-DPW, PSE1735-DW, PSE1735-PW,
PSE1735-W, PSE935-DPW, PSE935-DW, PSE935-PW, PSE935-W, TRU1745W, TRU945W, TRU645W,
TRU1745PW, TRU945PW, TRU645PW, TRU1745DW, TRU945DW, TRU645DW, TRU1745DPW, TRU945D-
PW, TRU645DPW, PSE1745-DPW, PSE1745-DW, PSE1745-PW, PSE1745-W, PSE945-DPW, PSE945-DW
PSE945-PW, PSE945-W
Custom wireless ITE hearing instrument models with size 13 batteries (type PH13) are available in the fol-
lowing variants:
TRU1745W, TRU945W, TRU645W, TRU1745PW, TRU945PW, TRU645PW, TRU1745DW, TRU945DW.
TRU645DW, TRU1745DPW, TRU945DPW, TRU645DPW, PSE1745-DPW, PSE1745-DW, PSE1745-PW,
PSE1745-W, PSE945-DPW, PSE945-DW, PSE945-PW, PSE945-W”

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Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compen-
sate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify,
and transfer sound to the eardrum of a hearing impaired person.
A new Beltone hearing instrument
Congratulations on your choice of a Beltone hearing instrument!
This is an important step towards clearer hearing and better understanding.
We have used all our experience with hearing instruments to help you communicate, lead an enjoyable
social life and listen to the world around you.
Your hearing aid is a custom made device with electronics from Beltone. Your hearing care practitioner has
tuned it to your individual needs. With a little devotion and patience you will become familiar with it.
This booklet is a short guide to assist you in getting acquainted with your hearing instrument. Read it care-
fully and use it as a guideline.
We wish you happiness and pleasant listening with your new instrument.
Beltone
This booklet & your instrument
In this booklet you will find instructions for inserting and operating your new hearing instrument. You will
find explanations for using your instrument and for daily handling. We will also give a few practical steps
towards better hearing.
Contents
Warning to hearing care professional 8
Important notice to prospective users 8
Switching on and off 15
Delayed Activation 15
Changing batteries 16
Inserting and removing the instrument 19
Recognising left and right instrument 21
Setting the volume - optional 22
Program button - optional 23
Dual microphone system - optional 24
T-Program 25
Hearing through an induction loop 25
Using the telephone 26
Auto-Phone 27
Care and maintenance 32
Tinnitus Breaker Pro 35
General warnings 38
Eight steps towards better hearing 40
Technical specifications 44
Troubleshooting Guide 46
Your selected model 48
International warranty, service and repairs 51

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Warning to hearing care professional i
A hearing care professional should advise a prospective user to consult promptly with a licensed physi-
cian (preferably an ear specialist) before setting the instrument if the hearing care professional determines
through inquiry, actual observation, or review of any other available information concerning the prospective
user that the prospective user has any of the following conditions:
(i) visible congenital or traumatic deformity of the ear;
(ii) history of active drainage from the ear within the previous 90 days;
(iii) history of sudden or rapidly progressive hearing loss within the previous 90 days;
(iv) acute or chronic dizziness;
(v) unilateral hearing loss of sudden or recent onset within the previous 90 days;
(vi) audiometric air-bone gap equal to or greater than 15dB at 500 Hz (hertz), 1000 Hz, and 2000 Hz;
(vii) visible evidence of significant cerumen accumulation or a foreign body in the ear canal;
(viii) pain or discomfort in the ear.
Important notice to prospective users
Good health practice requires that a person with a hearing loss has a medical evaluation by a licensed phy-
sician (preferably a physician who specializes in diseases of the ear) before using a hearing aid. Licensed
physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or
otorhinolaryngologists. The purpose of a medical evaluation is to assure that all medically treatable condi-
tions that may affect hearing are identified and treated before the hearing instrument is used.
Your Hearing Instrument
(Please see page 48 for your selected model)
15/15P (CIC/IIC) Hearing Instrument
battery door
wax guard
retrieval line
microphone opening
vent (optional)
model, seriel number,
manufacturer

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25/25P (MC) Hearing Instrument
retrieval line
battery door
wax guard
program button (optional)
microphone opening
volume wheel (optional)
35/35P/35D/35DP (ITC) Hearing Instrument
microphone opening
battery door
wax guard
program button (optional)
microphone opening
volume wheel (optional)
model, seriel number,
manufacturer model, seriel number,
manufacturer

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45/45P/45D/45DP (ITE) Hearing Instrument 15M/15MP (CIC-M) Hearing Instrument
vent (optional)
battery door
wax guard
program button (optional)
microphone opening
volume wheel (optional)
microphone opening
battery door
wax guard
pull out cord (optional)
microphone opening
model, serial number, manufacturer
vent (optional)
program button (optional)
model, seriel number,
manufacturer

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35M/35MP/35MU (ITC-M) Hearing Instruments
battery door
wax guard
pull out cord (optional)
microphone opening
vent (optional)
program button
(optional)
model,
serial number,
manufacturer
Switching on and off
Your hearing instrument is switched off by opening the battery door.
Switch your instrument on by closing the battery door.
Your instrument may have a program button to switch programs. However, if
you close the battery door your instrument will always start in program number 1. Read more on this subject
on page 21.
At night, leave the battery door open. It increases battery life and allows moisture in your instrument to
evaporate and increases the instrument’s life span.
On-close
Off-open
Delayed Activation
Your hearing care professional may have activated the Delayed Activation function in your hearing instru-
ment. The Delayed Activation function delays the turn-on time by 10 seconds after closing the battery door.
This is indicated by beeps in the receiver at one second intervals when the battery door is closed, mean-
ing that 10 beeps will be heard before the hearing instrument is activated. If you wish, this function can be
deactivated by your hearing care professional.

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Changing batteries
(Please ask your hearing care professional what battery size is used for your hearing
instrument )
Low battery indication
Your hearing care professional can set your hearing instrument to give an acoustical
indication when the battery is reaching its end of life. The hearing instrument will
reduce amplification and emit a melody if battery power gets too low. This signal will
recur every five minutes until the hearing instrument automatically switches off. It is
recommended that you keep spare batteries on hand.
Replacing the battery
Open the battery door by placing your fingernail or a pencil under the edge of the
battery door and gently push it backwards. When opened, remove the dead bat-
tery. The end of the cleaning brush is magnetic. It allows for easy battery removal/
insertion.
iAlways use new Zinc-Air batteries that have a minimum remaining shelf-life of
1 year.
Remove the protective seal from the fresh battery and insert it in the battery door,
with the plus side facing up. You will recognize the plus side of the battery because marked with a +. Check
whether the + symbols on the battery and on the battery door are on the same side.
Always insert a battery in the opened door, never directly into the instrument.
Close the battery door. This should go smoothly, so never force it as this could damage your instrument.
iWhenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary
battery consumption
Low battery indicator (when paired with Direct Line accessories)
Active usage of Beltone Direct Line accessories (for example: Remote Control, TV Link, Personal Audio Link
and Phone Link) requires more battery power from the hearing instrument than when these are working on
their own. When the battery in the hearing instrument has depleted to a level at which use of the Beltone TV
Link and Phone Link cannot be supported, the hearing instrument will play two sets of descending tones.
At some point the battery level will not support the Remote Control either and you will once again hear the
descending tones. The hearing instrument will continue to work as usual. Once a new battery is inserted,
full operation of the accessories will resume. Remove the protective seal from the fresh battery and insert it
in the battery door. Check that the + symbols on the battery and on the battery door are on the same side.

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Battery warning information i
Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety
and for the environment.
• Do not place batteries in your mouth. Consult a physician immediately if a battery has been swallowed,
as it can be harmful to your health.
• Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended
period of time.
• Do not attempt to dispose of batteries by burning them.
• DO NOT attempt to recharge batteries (Zinc Air) which are not specifically designated rechargeable
as they may leak or explode.
• Used batteries are harmful to the environment. Please dispose of them according to local regulations
or return them to your hearing care practitioner.
• Keep batteries away from pets, children and individuals who are mentally challenged.
Inserting and removing your custom instrument
Inserting the instrument
• The insertion process varies with the shape of your ear canal. A fairly
straight ear canal allows for easy insertion. However, some ear canals have
sharper curves and may require more care.
• Take the hearing instrument between thumb and index finger and position
its ‘point’ in your ear canal. If available the colour dot must point upwards
on CIC instruments and on MC instruments. For the IIC, a white dot will be
on the top side of the shell to show the orientation for insertion.
• Now slide the instrument all the way into your ear canal with a gentle, twist-
ing motion. Insertion can be easier if you gently pull your ear backward with
your other hand.
• Move the instrument up and down with your index finger and press gently to ensure it is positioned cor-
rectly. Opening and closing your mouth can aid insertion. You will feel when the instrument is inserted
correctly.

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Removing your instrument
• Using your thumb and index finger gently pull the hearing instrument (not
the battery door) from your ear. CIC instruments and MC instruments often
have a thin plastic pullout cord. Use this. Never pull the battery door.
• Removal may be easier if you open and close your mouth while simultane-
ously pulling your ear backward with your other hand.
Take some time at home to practice inserting and removing your instrument. It
may be helpful to position your elbows on a table and use a mirror.
Inserting and removing your custom instrument (Mic in
Concha devices)
Inserting the instrument
• The insertion process varies with the shape of your ear canal. A fairly
straight ear canal allows easy insertion. However, some ear canals have
sharper curves and may require more care.
• Take the hearing instrument between thumb and index finger and position
its ‘point’ in your ear canal. If available the colour dot must point upwards.
• Now slide the instrument all the way into your ear canal with a gentle, twist-
ing motion. Insertion can be easier if you gently pull your ear backward with
your other hand.
• Move the instrument up and down with your index finger and press gently
to ensure it is positioned correctly. Opening and closing your mouth can aid
insertion. You will feel when the instrument is inserted correctly.
• After the hearing instrument has been properly seated in the ear canal, lo-
cate the microphone and tubing.
• Gently push the microphone into the creased area of the ear that is located
above the ear canal entrance.
• After the microphone is in place, push the tubing into place.
It is important that the microphone tube fits correctly in your ear. If the microphone tube irritates your ear,
please contact your hearing care professional.
Recognising left and right instrument
Your hearing instrument is custom-made to fit your ear. Therefore, right and left instruments differ in shape.
Your hearing instrument is marked with either a left or right indication:
• A left instrument has a blue wax guard, blue shell, or a blue dot;
• A right instrument has a red wax guard, red shell, or a red dot.

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This is easy to remember: Red = Right.
The colour dot must point upwards on your instruments.
Do not swap your hearing instruments. Please pay attention to this during cleaning, storing, and inserting.
Setting the volume - optional
Your instrument has a fully automatic volume control. Therefore, it should
not be necessary to control the amplification (volume) manually.
However, on some types of devices the volume control provides you with
the ability to adjust the amplification to your liking. This volume control is
not available on CIC or IIC instruments.
Use your index finger to turn the volume wheel. Turn the wheel forwards
to increase and turn it backward to decrease the volume.
During the fitting of the hearing instrument, your hearing care practitioner will have chosen an optimal vol-
ume setting for you. When switching the instrument on, the volume will have that same setting.
• To prevent unintended usage by pediatric or physically or mentally challenged users, the volume control
must, if enabled, be configured to only provide a decrease of the sound generator output level.
• If you prefer not to use the volume toggle your hearing care practitioner can switch the volume control
off.
Program button - optional
If you have a hearing aid with a program button this will allow you to use up to four different listening pro-
grams, each of them suitable for certain situations.
After pressing the program button, the instrument will switch programs. If it
was in program 1 it will switch to program 2, if it was in program 2 it will switch
to program 3, etc.
If programs 2, 3 or 4 are not activated, nothing will happen.
Your instrument will give an audible signal after pressing the program button.
A little later, the instrument will give:
• one single beep if set in program 1
• two beeps if set in program 2
• three beeps if set in program 3
• four beeps if set in program 4
When you close the battery door and switch the instrument on it will start in
program 1, confirmed by one single beep.
Press the program button if you want to move to a different listening program.

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Let your hearing care practitioner fill out the following table:
Program
number Type of program Intended for
1
2
3
4
Note: Not all devices have 4 programs so ask your hearing care professional if your device is equipped for
multiple programs
Dual microphone system - optional
ITC and ITE models can optionally have a directional microphone function, recognisable by a 2nd micro-
phone opening. If you want to listen to a person in a noisy environment, the microphone in these hearing
instruments can help you to concentrate on the speech. If the microphone is in the directional mode the
background noise will be suppressed. In this mode the sounds in front of you will be enhanced, so you can
better hear the speech of the person you look at. Your hearing care practitioner can program the microphone
in the required modes.
Depending on your hearing instrument and the setting chosen by you and your hearing care practioner
switching to and from directional mode can be done automatically.
T-Program
Your hearing instrument may have an optional built-in function, in many cases, enabling an improved use of
the telephone and better hearing in churches or halls where an induction loop system is installed. In order to
activate this function, the telecoil program has to be selected (often available in program 2). In this program,
you will hear no sounds from the microphone, therefore most environmental sounds will be lost. If you wish,
your hearing care practitioner can change the setting in such a way that you hear the microphone and the
telecoil simultaneously.
Note: For True wireless custom models with telecoil, when the telecoil program is selected the wireless sys-
tem will be disabled. This means it will not be possible to use any wireless accessories such as the remote
control or the Phone Link until the telecoil program is exited.
Hearing through an induction loop
More and more public places, churches, theatres and cinemas, have induction loops systems. In these
particular rooms, they transmit the sound of the presenter or show. At home, radio or television can be con-
nected to an induction loop system. Sound quality through an induction loop is often better because noises
from the environment are not transmitted.
• Switch your instrument to the telecoil program.
• Choose a good spot. Reception is not clear in all locations; it depends on the position of the induction
loop. Watch for signs or try a different seat yourself.
• If needed, adjust the volume up or down.
• After the service or show, switch your instrument back to the microphone program. You will now hear
through the microphone again.

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Using the telephone
Your hearing instrument allows you to use the telephone as you ordinarily do. Hold the phone up to your ear
as you normally would.
If you should experience any problems when using the phone, try one of the fol-
lowing solutions:
• Switch your instrument to the telecoil program, by pushing the Program button.
• Hold your telephone handset over your ear as you normally would, but without
pressing against the hearing instrument.
• Listen to the dialing tone and move the handset a little to find the position that
gives the best reception.
• The best position to hold a telephone may be determined by the shape of
telephone you are using.
• If needed, turn the volume up or down.
• After completing the phone call, switch your instrument back to the microphone
program.
If the phone has a poor telecoil signal, use the microphone program. Do not hold the handset too tightly
against your ear since this might cause ’whistling.’
• If the sound of your hearing instrument in the telecoil program is very soft all the time, ask your hearing
care practitioner to make an adjustment.
• Your hearing care practitioner will gladly provide you with advice regarding an induction loop system at
home. Please ask for it.
Your hearing care professional can design a telephone program that you can switch to when using the
phone. This program is designed to ease listening on a phone. If you have a hearing instrument with a pro-
gram button, you can switch to this program manually. Your hearing care professional can also enable the
Auto-Phone function to switch to the telephone program automatically.
Auto-Phone - optional
The Auto-Phone function, allows your hearing instrument to automati-
cally switch to your telephone program when a telephone receiver
is raised to the ear. When the telephone receiver is removed from
the ear, the hearing instrument automatically returns to the previous
listening program.
Placement of Auto-Phone magnets
Place Auto Phone magnet on your telephone receiver to allow operation of the Auto Phone function. In order
to place AutoPhone magnet properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when making a telephone call.
3. Place the magnets just below the telephone receiver. Make sure not to cover the microphone openings.
If necessary, move the magnet to another position to improve ease of use and comfort while speaking.
4. If you are not satisfied with the strength of Auto Phone, you can reposition the Auto Phone magnet or
add additional Auto Phone magnets.
iOnly use recommended cleaning agent to clean the telephone prior to placing the magnet on the
phone in order to obtain best possible adherence.

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Auto-Phone usage
Telephones can be used in a normal manner. A short melody will indicate that the Auto-
Phone feature has automatically switched to the program designed specifically for listen-
ing on the phone. Initially, you may need to move the telephone receiver slightly to find the best
position for reliable Auto-Phone activation and good hearing on the telephone. If the switching mechanism
is not reliable or consistent, additional magnets can be placed on the telephone.
Listen to radio or TV
When listening to the TV or the radio, start out by listening to news commentators since they usually speak
clearly, then try other programmes. If you find it difficult to listen to TV or radio, your hearing care profes-
sional will be able to give you advice on available accessories to enhance your listening capabilities for TV
and radio.
Auto-Phone precautionsi
Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet is swallowed,
please seek advice from a medical practitioner.
The magnet used to supplement the magnetic field of a telephone receiver may affect some medical devic-
es or electronic systems. The manufacturer of any magnetically sensitive devices (e.g. pacemakers) should
advise you regarding appropriate safety precautions when using your hearing instrument and magnet in
close proximity to the medical device or electronic system in question.
If the manufacturer cannot issue a statement, we recommend keeping the magnet or a telephone equipped
with the magnet 30 cm (12”) away from magnetically sensitive devices (e.g. pacemakers).
High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative
to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone
receiver.
Only use magnets supplied by Beltone.

30 31
Cellular phones
Your hearing instrument is designed to comply with the most stringent Standards of International Electro-
magnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying de-
gree of disturbance can be due to the nature of your particular cellular phone or of your wireless telephony
service provider. If you find it difficult to obtain a good result while using your cellular phone, your hearing
care professional will be able to give you advice on available accessories to enhance listening capabilities.
Flight Mode i
When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must
be deactivated as it is not allowed to radiate radio signals during flights or in otherwise restricted areas.
For Beltone True wireless hearing instruments follow the following steps to enter and leave flight mode:
For Beltone True Hearing Instruments with a Program Button
It is possible to disable wireless operation by opening and closing the battery compartment of the hearing
instrument while at the same time pressing the program button.
When disabled manually, wireless operation may be re-enabled by opening and closing the battery com-
partment normally (i.e. without pressing the program button). 10 seconds after this operation is completed,
wireless operation will begin again.
For Beltone True Hearing Instruments without a Program Button
It is possible to disable wireless operation by performing the following sequence of operations.
1. Close the battery door (Hearing Instrument is turned on)
2. Open the battery door within 10 seconds of doing operation #1 (Hearing Instrument is turned off)
3. Close the battery door (Hearing Instrument is turned on 2nd time)
4. Open the battery door within 10 seconds after doing operation #3 (Hearing Instrument is turned off 2nd
time)
5. Close the battery door (Hearing Instrument is turned on 3rd time)
When disabled manually, it is possible to re-enable wireless operation by repeating the above 5 steps. 10
seconds after this operation is completed, wireless operation will begin again.
For all other wireless hearing instruments follow the following steps to enter and leave flight
mode:
It is possible to disable wireless operation by performing the following sequence of operations. Note that
this operation is the same for both hearing instruments with and without a program button.
1. Close the battery door (Hearing Instrument is turned on)
2. Open the battery door within 10 seconds of doing operation #1 (Hearing Instrument is turned off)
3. Close the battery door (Hearing Instrument is turned on 2nd time)
4. Open the battery door within 10 seconds after doing operation #3 (Hearing Instrument is turned off 2nd
time)
5. Close the battery door (Hearing Instrument is turned on 3rd time)
When disabled manually, it is possible to re-enable wireless operation by opening and closing the battery
door. 10 seconds after this operation is completed, wireless operation will begin again.

32 33
Care and maintenance i
Please follow the following instructions to prolong the durability of your hearing instruments:
1. Keep your hearing instrument clean and dry. Wipe the case with a soft cloth or tissue after use to remove
grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s).
2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage
to the hearing instruments.
3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.
4. Do not leave hearing instruments in or near direct heat or sunlight, such as in a hot, parked car, as exces-
sive heat can cause damage or deform the casing.
5. Do not wear your instrument while showering, swimming, in heavy rain or in a moist atmosphere such
as a steam bath or sauna.
6. If your instrument does get wet, or if it has been exposed to high humidity or perspiration, it should be
left to dry out overnight with the battery out and the battery compartment open. It is also a good idea to
put the instrument and battery in a sealed container together with a drying agent (desiccator) overnight.
Do not use the instrument until it is completely dry. Consult your hearing care professional as to which
drying agent to use.
7. Remove your hearing instrument when applying such things as cosmetics, perfume, aftershave, hair
spray, and suntan lotion. These might get into the instrument and cause damage.
Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material.
Daily Cleaning
• Clean your instrument with a soft, dry cloth and the small brush. Do
this above a soft surface or table to avoid damage if the instrument
falls.
• Do not use water or fluids.
Cleaning the vent
Your hearing instrument may have a vent, a small canal through the entire
instrument. If so, clean it regularly.
• Insert the vent-cleaning tool – plastic line with handle – into the vent.
Push the cleaning line completely through the vent.
• Wipe off any collected earwax.
• Pull the line out and wipe off again.
• Repeat this until all the earwax has been removed.

34 35
Cleaning the microphone tip and tubing
Your instrument will not work properly if the microphone opening is dirty. The microphone tip and tubing
can be cleaned by gently wiping them with a soft dry cloth. This will help to ensure that the ports stay open
and allow sound to get into the microphone.
Note that the tube may wear out or become discolored over time with usage of the hearing instrument. If
needed, ask your hearing care practitioner to have the tubing replaced.
Wax guard
Your hearing instrument is usually equipped with a wax guard. The wax guards are available in a set,
containing red guards, blue guards, and a dedicated tool for changing them. Use red wax guards for right
instruments and blue guards for left instruments. For IIC instruments, a white wax guard is used for both
left and right instruments.
• To remove the wax guard from your hearing instrument, slide the forked side of the tool under the wax
guard and pull it upwards.
• Pick up a new wax guard from the front side of the card by using the other ’nub’ end of the tool. The large
red and blue arrows on the card indicate the front side. Slide the wax guard to the side, through the card.
• Insert the wax guard into the sound outlet of the hearing instrument.
• As some custom devices may be built with different wax protection systems, please consult your hear-
ing care professional for the correct usage and maintenance of your wax guard system.
Storing your instrument
When you are not using your instrument, keep or transport it in the box supplied. Leave the battery door
open. Keep your instrument in a dry place, not in a bathroom or other humid place. Alternatively, you could
store the instrument in a desiccator from your hearing care practitioner.
Beltone Hearing Intruments – with Tinnitus Breaker Pro
Your Beltone hearing instrument models also include a Tinnitus Sound Generator function, a tool for gen-
erating sounds to be used in tinnitus management programs to relieve suffering from tinnitus. The Tinnitus
Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal prefer-
ence as determined by your doctor, audiologist, or hearing care professional. Depending on the selected
hearing instrument program and the environment you are in, you will sometimes hear the therapeutic sound
resembling a continuous or fluctuating whistling.

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Important Notice to Prospective Users
Good health practice requires that a person with a hearing loss and/or a tinnitus condition have a medical
evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before
using a hearing instrument and/or a sound generator, such as the ReSound Live™ TS. The purpose of a
medical evaluation is to ensure that all medically treatable conditions that may affect hearing and/or tinnitus
are identified and treated before the hearing instrument and/or sound generator is used.
The sound generator instrument is a tool to generate sounds to be used with appropriate counselling and/
or in a tinnitus management programme to relieve patients suffering from tinnitus.
Prescription Use for Sound Generator Users
Please use the device as prescribed by your doctor, audiologist, or hearing care professional. Should you
develop any side effects from using the instrument, such as dizziness, nausea, headaches, perceived de-
crease in auditory function or increase in tinnitus perception, you should discontinue use of the device and
seek medical evaluation.
The target population is primarily the adult population over 18 years of age. This product may also be used
with children 5 years of age or older. However, children and physically or mentally challenged users will
require training by a doctor, audiologist, hearing care professional or the guardian for the insertion and
removal of the device.
CAUTION– Tinnitus Sound Generator i
The maximum output of the Tinnitus Sound Generator feature falls into the range that can cause hearing
loss according to OSHA regulations.
General warnings/precautions - Tinnitus Breaker i
• Hearing instruments and sound generators can be dangerous if improperly used.
• Sound generators should be used only as advised by your doctor, audiologist, or hearing care profes-
sional.
• Sound generators are not toys and should be kept out of reach of anyone (especially children and pets)
who might cause themselves injury.
• Please note that sound during DFS calibration may cause discomfort for hypersensitive Tinnitus patients.
• The user should not use the sound generator for more than eight (8) hours a day when this is set below
90dB SPL. Above that level, the device should not be used for more than two hours per day. In no case
should the sound generator be worn at uncomfortable levels. Children and physically or mentally chal-
lenged users will require guardian supervision while wearing the device.
General Precautions i
• Do not leave your instrument in the sun, near an open fire or in a hot, parked car.
• Do not wear your instrument while showering, swimming, in heavy rain or in a moist atmosphere such
as a steam bath of sauna
• Should your instrument become moist, put it in a dessicator. Your hearing care professional will be
happy to counsel you on this.
• Remove your instrument when applying cosmetics, e.g perfume, aftershave, hairspray, suntan lotion.
• Wearing an instrument might cause an increased production of earwax. In rare cases, the anti-allergenic
materials may cause skin irritation. If so, or if in doubt, consult your physician or ENT.

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• For use of wireless functionality, only use Beltone Direct Line accessories. For further guidance, please
refer to the relevant Beltone Direct user guide.
• Only connect Beltone hearing instruments to Beltone accessories intended and qualified to be used with
Beltone hearing instruments.
• When wireless function is activated, the device uses low-powered, digitally coded transmissions in order
to communicate with other wireless devices. Although unlikely, nearby electronic devices may be af-
fected. In that case, move the hearing instrument away from the affected electronic device.
• When using wireless functionality and the devices are affected by electromagnetic interference, move
away from the source interference.
• This device operates in the frequency range of 2.4 GHz – 2.48 GHz. (35DW and 45DW models)
• This device uses an RF transmitter that operates in the range of 2.4 GHz – 2.48 GHz. (35DW and 45DW
models only)
General warnings i
Hearing instruments can be dangerous if improperly used.
• Consult a hearing care professional if you discover a foreign object in your ear canal, if you experience
skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument.
• Different types of radiation, (e.g. from X-ray, MRI, NMR, CT scans), may damage the instrument. There-
fore, do not wear the instrument during these or other corresponding scanning procedures. Other types
of radiation (burglary alarms, room surveillance systems, radio equipment, mobile telephones, etc) will
not damage the instrument. They could, however, momentarily affect the sound quality or create strange
sounds from the instruments.
• Do not wear hearing instruments in mines, oil fields, or other explosive areas unless those areas are
certified for hearing instrument use.
• Do not allow others to use your hearing instruments. This may cause damage to the hearing instruments
or to the hearing of the other individual.
• Instrument usage by children or mentally challenged persons should be supervised at all times to ensure
their safety.
• The hearing instrument contains small parts that could be swallowed by children. Please be mindful not
to leave children unsupervised with this hearing instrument.
• Hearing instruments should be used only as prescribed by your hearing care professional. Incorrect use
may result in sudden and permanent hearing loss.
• If the device is broken, DO NOT USE IT.
• Be careful when boarding flights, to remember to deactivate the wireless functionality. Turn off your
wireless functionality by using the flight mode in areas where radio frequency emission is prohibited.
• Use only original Beltone consumables e.g. wax guards.
• Only connect Beltone hearing instruments to Beltone accessories intended and qualified to be used with
Beltone hearing instruments.
• Never attempt to modify the shape of the hearing instrument, ear-moulds, or tubing yourself.
• External devices connected to the electrical input must be safe according to the requirements of IEC
60601-1-1, IEC 60065, or IEC 60950-1, as appropriate.