Beltone Imagine IMG17CIC-LP User manual

User guide
Beltone Custom hearing aids

Hearing aid information
Left hearing aid Right hearing aid
Serial number Serial number
Model number Model number
Battery type £CIC size 10A
Program Beep Description
1 One beep
2 Two beeps
3 Three beeps
4 Four beeps
2

Table of Contents
Introduction 5
Your hearing aid – Completely-In-the-Canal (CIC) 8
How to get your hearing aid ready for use 9
Placing your hearing aids in your ears 12
Removing your hearing aids from your ears 14
Using your hearing aids 15
Cleaning and caring for your hearing aids 18
Tinnitus Management 24
General warnings and cautions 32
Troubleshooting 35
Warnings to hearing care professionals (US only) 36
Regulatory information 39
Technical specifications 43
Additional information 44
3

4

Introduction
Thank you for choosing Beltone hearing aids. We recommend that you use your hearing aids every day.
NOTE: Read this booklet carefully BEFORE using your hearing aids.
Intended purpose
•The hearing aid is intended to compensate for hearing impairment by amplifying and transmitting sound to the
ear.
Target group/User profile
•The hearing aid is intended to be used by adults and children 12 years of age or older.
•The hearing aid is intended to be used by lay persons.
•The hearing aid is intended to be fitted by qualified hearing care professionals.
Therapeutic indications
•Sensorineural, conductive or mixed hearing loss.
Contra-indications
A hearing care professional should advise a prospective hearing aid user to consult promptly with a licensed
physician (preferably an ear specialist) before dispensing a hearing aid, if the hearing aid dispenser determines
through inquiry, actual observation, or review of any other available information concerning the prospective user,
that the prospective user has any of the following conditions:
•Visible congenital or traumatic deformity of the ear.
Introduction 5

•History of active drainage from the ear within the previous 90 days.
•History of sudden or rapidly progressive hearing loss within the previous 90 days
•Acute or chronic dizziness.
•Unilateral hearing loss of sudden or recent onset within the previous 90 days
•Audiometric air-bone gap equal to or greater than 15 dB at 500 hertz (Hz), 1000 Hz, and 2000 Hz.
•Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
•Pain or discomfort in the ear.
Side effects
If you experience side effects, contact your hearing care professional. Possible side effects from wearing a
hearing aid may be:
•Dizziness
•Tinnitus
•Perceived worsening of hearing loss
•Nausea
•Skin reaction
•Ear wax accumulation
6Introduction

Symbols
WARNING: Points out a situation that
could lead to serious injuries.
Legal manufacturer.
CAUTION: Indicates a situation that could
lead to minor and moderate injuries.
MD
Medical Device.
NOTE: Advice and tips on how to handle
your hearing aid better.
By prescription only (US).
Follow instructions for use. Complies with ACMA requirements.
Product is a Type B applied part.
UDI
Unique Device Identification.
Date of manufacture.
Do not dispose of your hearing aids and batteries with ordinary household waste. Your hearing aids and
batteries should be disposed of at sites intended for electronic waste or returned to your hearing care
professional for safe disposal.
Please ask your local hearing care professional concerning disposal of your hearing aid.
NOTE: There may be specific regulations in your country.
Introduction 7

Your hearing aid – Completely-In-the-Canal (CIC)
1. Microphone inlet
8
2. Sound outlet with wax guard
3. Vent (optional)
4. Push button (optional)
5. Removal cord
6. Vent (optional)
7. Battery door and On/Off switch
8. Manufacturer, model and serial number.
9. Manufacturer, model and serial number. Side view.
9
8Your hearing aid – Completely-In-the-Canal (CIC)

How to get your hearing aid ready for use
Replacing the battery
1. Open the battery door completely by using your fingernail. Remove the used
battery if present.
2. Prepare the new battery. Remove the protective foil to activate the battery.
Wait for 2 minutes before inserting the battery into the hearing aid.
3. Insert the new battery with the positive side in the correct position. Always
insert the battery in the door: never directly into the hearing aid. Gently close
the battery door.
How to get your hearing aid ready for use 9

When the hearing aid is not in use, open the battery door to turn it off.Open the battery door completely to allow
moisture to evaporate and prolong the hearing aids’ life span.
Keep spare batteries on hand.
Battery warnings
WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of
your safety and for the environment. Please note:
1. Keep hearing aid batteries away from pets, children and people with cognitive, intellectual or mental
health challenges.
2. Never put a hearing aid battery in your mouth.
3. Never swallow batteries nor place them inside any part of the body, as the battery can cause serious
injuries. If a battery has been swallowed or placed inside any part of the body, seek immediate medical
attention.
4. Do not recharge zinc-air batteries – they may leak or explode.
5. Do not attempt to dispose of batteries by burning them.
6. Used batteries are harmful to the environment. Please dispose of them according to local regulations
or return them to your hearing care professional.
7. Batteries may leak. Remove the battery if you leave the hearing aids unused for longer periods.
8. If the batteries are not inserted correctly, the device will not work and the batteries may build up heat. If
this happens, please remove the batteries.
10 How to get your hearing aid ready for use

NOTE:
•Always use new zinc-air batteries that have a minimum remaining shelf life of one year.
•To save battery power, turn off your hearing aids when they are not in use.
Low battery alert
When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15minutes
until they are completely drained and turn off.
How to get your hearing aid ready for use 11

Placing your hearing aids in your ears
How to tell left from right
Left hearing aid
(has a blue marking on the shell)
Right hearing aid
(has a red marking on the shell)
NOTE: Your hearing aids are made to fit exactly into your left and your right ear, respectively. So each of
them will only fit correctly in the ear it is made for.
CAUTION: If you have two hearing aids, they may be programmed differently. Do not swap them as this
could damage your hearing.
12 Placing your hearing aids in your ears

Inserting the hearing aids
1. Hold the hearing aid between your thumb and index finger.
2. Insert the hearing aid into your ear canal.
Place the sound outlet portion into your ear canal. Turn the top part of the
hearing aid gently backwards and forwards so that it tucks behind the fold
of skin above your ear canal.
3. Check that the vent opening is in the notch just above your earlobe.
By experimenting, you may discover an easier method. With proper
insertion, hearing aids should fit snugly but comfortably.
NOTE: It may be helpful to pull your ear up and outward with your
opposite hand during insertion.
CAUTION: Never attempt to modify the shape of the hearing aid
yourself.
Placing your hearing aids in your ears 13

Removing your hearing aids from your ears
1. Hold the edges of the hearing aid with
your thumb and index finger. Pull out and
slightly upward, while slightly rotating your
hand forward.
If your hearing aid has a pull-out wire, pull
on the wire to remove the hearing aid.
2. Wipe your hearing aids to remove any debris.
3. If you are not going to use the hearing aids now, turn them off. See "Turning your hearing aids on and off",
page 15.
14 Removing your hearing aids from your ears

Using your hearing aids
Turning your hearing aids on and off
To turn your hearing aid ON:
Close the battery door (with a battery correctly placed in the door).
Your hearing aids always start in program1 at the pre-set volume.
To turn your hearing aid OFF:
Use a fingernail to open the battery door.
Volume control
If your hearing aids have a push button, they can be set up with different programs to support a variety of listening
situations. See Push button (optional) below.
To control the volume, shift to the program that has the best match to your current listening situation.
Push button (optional)
Your hearing aid may have a push button allowing you to use up to four different listening programs. See
"Listening programs (optional)", page 16.
1. Tap the program button to switch between programs.
2. You will then hear one or more beeps. The number of beeps indicates which program you have selected (one
beep = program one, two beeps = program two, etc.).
3. When you turn the hearing aids off and then back on, they always return to the default setting (program1 and
preset volume).
Using your hearing aids 15

Listening programs (optional)
Your hearing care professional can activate one or more listening programs in your hearing aids. These
programs can help you in specific situations. Ask your hearing care professional about which programs could be
useful for you.
Programs Use
All-Around The best option if you want only one program.
Restaurant For use in noisy places such as restaurants and social gatherings.
Music For listening to music.
Acoustic phone A special program for phone conversations.
Outdoor For outdoor use (to reduce wind noise).
Using a telephone
Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the
phone may require practice.
The following suggestions may be helpful:
1. Hold the telephone up to your ear canal as usual.
2. If you hear whistling, try holding the telephone in the same position for a few seconds. The hearing aid may be
able to cancel the whistling.
3. You can also try holding the telephone slightly away from the ear.
16 Using your hearing aids

Mobile phones
Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any
degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone
service provider.
Using your hearing aids 17

Cleaning and caring for your hearing aids
Cleaning tools
These cleaning tools come with your hearing aids:
1. Soft cloth.
2. A brush with a battery magnet.
3. A cleaning wire (not shown)
Your hearing care professional may give you a set of
wax filters.
18 Cleaning and caring for your hearing aids

General instructions for care and maintenance
NOTE: To ensure you get the highest quality experience and longest useful lifetime out of your hearing
aids, it is important to clean and care for them.
Keeping your hearing aids in perfect working order is easily done – just follow these steps:
1. When you remove your hearing aids, turn them off by opening the battery doors completely. This helps to dry
them out.
2. After removing your hearing aids, wipe them with a soft cloth to keep them clean and dry.
3. If you use a drying agent, only use recommended products.
4. Apply cosmetics, perfume, after-shave, hairspray, lotions, etc. BEFORE putting on your hearing aids. These
products can damage or discolor your hearing aids.
5. Never immerse your hearing aids in liquid.
6. Keep your hearing aids away from excessive heat and direct sunlight.
7. The device is certified to IP68 for water and dust resistance:
•The device has IP6X protection against ingress of dust. Avoid the device getting exposed to extensive
dust.
•The device has IPX8protection against ingress of water. Avoid the device getting exposed to water, and
do not swim, shower or sauna while wearing the device.
Cleaning and caring for your hearing aids 19

CAUTION:
•Never use alcohol or other cleaning solutions to clean your hearing aids. This can damage your
hearing aids and may cause a skin reaction.
•Ear wax or other residue on your hearing aids can cause an infection. To avoid this, clean your hearing
aids as instructed.
Daily care and maintenance
It is important to keep your hearing aids clean and dry on a daily basis. Use the supplied cleaning tools.
1. Wipe your hearing aids with the cloth.
2. Swipe the small brush across the microphone.
3. Use the supplied cleaning wire to clean the vent that goes through the hearing aid. Insert the wire from the
outside of the hearing aid to push out any debris.
20 Cleaning and caring for your hearing aids