Beltone Imagine IMG1763-DRWC User manual

User guide
BeltoneReceiver-In-Ear hearing aids

Hearing aid information
Left hearing aid Right hearing aid
Serial number Serial number
Model number Model number
Battery type £Rechargeable £Zinc-Air 312 £Zinc-Air 13
Dome/ earmould
type
Closed dome
£Small
£Medium
£Large
Open dome
£Small
£Medium
£Large
Power dome
£Small
£Medium
£Large
£Tulip dome £RIEearmould
Program Beep Description
1 One beep
2 Two beeps
3 Three beeps
4 Four beeps
2Hearing aid information

Table of Contents
Hearing aid information 2
Introduction 5
Getting to know your hearing aid 7
Preparing your hearing aids for use 11
Placing your hearing aids in your ears 16
Removing your hearing aids from your ears 21
Using your hearing aids 23
Advanced options 32
Cleaning and caring for your hearing aids 41
Wireless accessories 53
Tinnitus Management 55
General warnings and cautions 64
Troubleshooting 69
Warnings to hearing care professionals (US only) 72
Regulatory information 75
Technical specifications 81
Hearing aid variants 84
Additional information 85
Hearing aid information 3

4Hearing aid information

Introduction
Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day.
NOTE: Read this booklet carefully BEFORE using your hearing aids.
Intended use
Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for
impaired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and transfer
sound to the eardrum of a hearing impaired person.
The hearing aid is intended to be used by adults and children 12 years of age or older. The hearing aid is
intended to be used by lay persons.
For devices including a Tinnitus Breaker Pro module
The Tinnitus Breaker Pro module is a tool to generate sounds to be used in a Tinnitus Management
Program to temporarily relieve patients suffering from Tinnitus.
The target population is primarily the adult population over 18 years of age. This product may also be used
with children 12 years of age or older.
Introduction 5

For devices including a dome
The dome is intended to be connected to a receiver tube on the hearing aid. The dome is intended to
ensure that the sound outlet of the hearing aid is placed in the ear canal.
This accessory is intended to be used by the same age group as the hearing aid. The accessory is intended
to be used by lay persons.
6Introduction

Getting to know your hearing aid
Rechargeable model
*Open dome is shown - yours may look different.
Getting to know your hearing aid 7

Zinc-Air battery model (312)
*Open dome is shown - yours may look different.
**Inside battery compartment.
8Getting to know your hearing aid

Zinc-Air battery model (13)
*Open dome is shown - yours may look different.
**Inside battery compartment.
Getting to know your hearing aid 9

Domes and earmoulds
Tulip dome Closed dome Open dome Power dome Custom earmould
Domes are all light grey.
Receivers and sports lock
Your receiver may have a micro-
phone as shown here.
Your hearing aids are colour-
coded.
Left = blue. Right = red.
The sports lock helps keep your
hearing aids in place when you
are physically active.
10 Getting to know your hearing aid

Preparing your hearing aids for use
Battery warnings — all models
WARNING: Batteries are harmful for the environment. Therefore, never try to burn them – dispose
of your used batteries according to your country’s regulations or return them to your hearing care
professional.
Battery warnings — Rechargeable model
WARNING:
• Rechargeable hearing aids contain Li-Ion batteries. Exposure or ingestion can be seriously
harmful.
• Never put your rechargeable hearing aid in your mouth. Keep your rechargeable hearing aid
away from pets, children and people with cognitive, intellectual or mental health challenges.
• If a Li-Ion battery or a rechargeable hearing aid is swallowed, seek immediate medical attention.
• If the outer casing of your rechargeable hearing aid is broken, the rechargeable batteries inside
may leak. In this case, do not attempt to use the hearing aid – contact your hearing care
professional.
Preparing your hearing aids for use 11

• Battery leakage can cause chemical burns. If you get exposed to battery leakage material, rinse
immediately with warm water. If you get chemical burns, redness or skin irritation from battery
leakage, seek medical attention.
Battery warnings — Zinc-Air battery models
WARNING:
• Swallowing a Zinc-Air battery can be harmful to your health. If a battery has been swallowed,
seek immediate medical attention.
• Never put a hearing aid battery in your mouth.
• Keep hearing aid batteries away from pets, children and people with cognitive, intellectual or
mental health challenges.
CAUTION:
• Batteries can leak. If you are not going to use your hearing aids for a few days, you MUST
remove the batteries.
• Battery leakage can cause chemical burns. If you are exposed to a battery leakage, rinse
immediately with lukewarm water. If you get chemical burns, redness or skin irritation, seek
immediate medical attention.
• Never try to charge Zinc-Air batteries as this can cause leakage or a small explosion.
NOTE: Always use new Zinc-Air batteries that have a minimum remaining shelf life of one year.
12 Preparing your hearing aids for use

Inserting the battery into your hearing aid — Zinc-Air battery
models
1. Open the battery door with
your fingernail. Remove the
old battery (if there is one).
2. Remove the packaging and
protective foil from the new
battery. Wait for two minutes
while the battery activates.
3. Insert the new battery, with
the plus (+) sign correctly
positioned, into the battery
compartment door.
Do not insert it directly into
the hearing aid.
4. Close the battery door
NOTE: To save battery power, turn your hearing aids off when they are not in use.
Preparing your hearing aids for use 13

At night, switch off the hearing aids and open the battery doors completely to allow moisture to evaporate
and prolong the hearing aids’ lifespan.
If the hearing aids are experiencing frequent loss of connection to wireless accessories, contact your
hearing care professional for a list of low impedance batteries.
Charging your hearing aids — Rechargeable model
We recommend that you fully charge your hearing aids before using them. To learn how to charge your
hearing aids, please consult the manual for your hearing aid charger.
Low battery warning (All models)
When the batteries are low on power, your hearing aids reduce the volume, and play a melody every
15minutes, until they are empty and turn off.
NOTE: Keep spare batteries on hand.
14 Preparing your hearing aids for use

Low battery warning when paired with wireless accessories (all
models)
NOTE: The batteries drain faster when you use wireless functionalities like streaming from your
smartphone or from your TV via our TV streamer. As the battery power goes down, the wireless
functions stop working. A short melody every five minutes indicates that battery power is too low. The
table below shows how the hearing aid functions are affected as the power level declines.
Battery level Signal Hearing aid Remote control Streaming
Fully charged P P P
Low
4 even tones
P P x
Depleted
3 even tones and
1 longer tone
Px x
These will work again when you insert a new battery (Zinc-Air battery models) or charge the hearing aid
(Rechargeable model).
Preparing your hearing aids for use 15

Placing your hearing aids in your ears
Distinguishing left from right
Left = blue Right = red
CAUTION: If you have two hearing aids, they may be programmed differently. Do not swap them as
this could damage your hearing.
Your hearing aids are colour-coded. Left = blue. Right = red.
If your hearing aids are not colour coded, ask your hearing care professional to add colour-coding.
16 Placing your hearing aids in your ears

Inserting the receiver dome into your ear
If your hearing aids have domes, follow these instructions:
1. Hang the hearing aid over the
top of your ear.
2. Hold the receiver wire where
it bends and gently
place/push the receiver dome
into your ear canal.
3. Push the dome far enough
into your ear canal so that the
wire rests against your head.
You can check in a mirror.
NOTE: If your hearing care professional has provided you with a sports lock on your receiver wire,
ensure you place the sports lock into the indentation above your earlobe.
Placing your hearing aids in your ears 17

To avoid whistling, ensure that the wire and dome fit correctly into your ear. If you continue to experience
whistling, check the troubleshooting guide for other possible reasons and solutions.
Sports lock
If you are very active, your hearing aids may move from the correct position. To avoid this, your hearing
care professional can attach and adjust a sports lock to the receiver.
To insert a hearing aid with a sports lock:
1. Insert the hearing aid as usual
2. Tuck the sports lock into the bottom of the
concha (the part of your ear just outside the ear
canal)
NOTE: Sports locks may become stiff, brittle, or discoloured over time. Contact your hearing care
professional for a replacement. Your hearing care professional will help you replace it.
18 Placing your hearing aids in your ears

Inserting earmoulds into your ears
If your hearing aids have earmoulds, follow these instructions:
1. Hold the earmould between
your thumb and index finger
and position the sound outlet
into your ear canal.
2. Slide the earmould into your
ear with a gentle, twisting
movement. Move the
earmould up and down and
press gently. Opening and
closing your mouth may
assist.
3. Place the hearing aid behind
your ear and ensure it is
secure. When properly
inserted, your hearing aids
should fit snugly and
comfortably.
Placing your hearing aids in your ears 19

NOTE: When inserting an earmould, it may help to pull your ear up and outward with the opposite
hand.
20 Placing your hearing aids in your ears