Bernafon HEARTOO 140 C User manual

Instructions for Use
BEHIND-THE-EAR HEARING AIDS
HEARTOO 140 C
HEARTOO 120 C

Table of Contents
Model overview 
Introduction to this booklet 
Identify your hearing aid thin tube and dome 
Your hearing aid–What it is 
Step-by-step instructions
for using your hearing aid 
Caring for your hearing aid 
Common problems and solutions 
Accessories 
General warnings 
Warning to hearing care professionals 
Children with hearing loss 
International warranty 
Mobile phone 
Technical information 
USA and Canada 
Information and explanation of symbols 
Conditions of use 
Technical data 

4
This booklet is valid for the following hearing aid
families
■ HearToo  C with wireless functionality
■ HearToo  C with wireless functionality
Model overview

5
This booklet shows you how to use and maintain
your new hearing aid Please read the booklet
carefully including the warning sections
This will help you to get the most out of your
new hearing aid
Your hearing care professional has adjusted the
hearing aid to meet your needs If you have
further questions please contact your hearing
care professional
Intended use
The hearing aids are intended to amplify and
transmit sound to the ear and thereby
compensate for impaired hearing The hearing
aids are intended to be used by children
( months) and adults
IMPORTANT NOTICE
The hearing aid amplification is uniquely
adjusted and optimized to your personal
hearing capabilities during the fitting
performed by your hearing care professional
Introduction to this booklet

6
There are four dierent lengths of thin tubes as
well as four dierent sizes of domes available
Please identify your thin tube length and dome
size This will make it easier when replacing the
parts
Thin tube length Dome size
■ Length 
■ Length 
■ Length 
■ Length 
■  mm
■  mm
■  mm
■  mm
Identify your hearing aid thin tube
and dome

7
Your hearing aid – What it is
Bernafon Veras IFU micro BTE
VR_ILU_microBTEwithSpira_BW_HI
Push button
Microphone
openings
Adapter
Thin tube
Sound outlet
Dome
Battery drawer Ear grip
(optional)

8
Step-by-step instructions for using
your hearing aid
Inserting the battery
·Your hearing aid uses a size  battery
·Gently swing the battery door fully open but
do not force it (A)
·Remove the sticker from the new battery (B)
·Place the battery into the empty compartment
The  sign on the battery should face up (C)
✼
For maximum power allow the battery to be
aired for  seconds before placing it into the
empty compartment
VR_ILU_BatteryReplacementMicroBTEin_BW_HI
Bernafon Veras IFU micro BTE
A B C

9
Turning the hearing aid ON
The battery drawer is used to switch the hearing
aid on To save battery life make sure your
hearing aid is switched o when you are not
wearing it
✼
Never use excessive force to open or close the
battery door
Click “ON”
Bernafon Veras IFU micro BTE
VR_ILU_OnOFunctionMicroBTE_BW_HI
Turn ON
Close the battery drawer
with the battery in place

10
Bernafon Veras IFU micro BTE
VR_ILU_Left-rightEarMarkingMicroBTE_BW_HI
Identify left and right hearing aid
It is important to distinguish between the left
and the right hearing aid as they might be
programmed dierently
You can find leftright color indicators in the
battery drawer
A RED indicator marks the RIGHT hearing aid
A BLUE indicator marks the LEFT hearing aid

11
Put on the hearing aid
If the thin tube is sticking out from your ear
insert the dome further If the ear grip is sticking
out it has not been positioned correctly Try
adjusting it again
IMPORTANT NOTICE
If the dome is not on the tube when removed
from the ear the dome might still be in the ear
canal Contact your hearing care professional
for further instructions
Bernafon Veras IFU micro BTE
VR_ILU_InsertingMicroBTEspira3_BW_HI
Bernafon Veras IFU micro BTE
VR_ILU_InsertingMicroBTEspira1_BW_HI
Bernafon Veras IFU micro BTE
VR_ILU_InsertingMicroBTEspira2_BW_HI
First position the hearing aid
behind your ear (A)
Push the ear grip into the bowl of
your ear (C)
Grasp the bend of the thin tube
Gently push the dome into your
ear canal until the tube rests
against the side of your head (B)
A
B
C

12
Changing the volume
The push buttons allow you to adjust the volume
You will hear a click when you turn the volume
up or down
To increase the volume press the upper push
button (a short press less than  second)
Repeat until you reach the desired loudness
To decrease the volume press the lower push
button (a short press less than  second)
Repeat until you reach the desired loudness
Short
press
Bernafon Veras IFU micro BTE
VR_ILU_MultiControlMicroBTE_BW_HI
✼
Your hearing aid automatically returns to a
preset loudness level when it starts or when
the battery is low If you find that the volume is
not adequate your hearing care professional
may need to adjust your hearing aid settings

13
Long
press
Bernafon Veras IFU micro BTE
VR_ILU_MultiControlMicroBTE_BW_HI
IMPORTANT NOTICE
Do not use the mute function as an o switch
as the hearing aid still draws from the battery
in this mode
Muting your hearing aid
Use the mute function if you need to silence the
hearing aid while wearing it
A long press (about  seconds) on either the
upper or lower push button will cause your
hearing aid to mute
To un-mute the hearing aid give any control on
the hearing aid a push

14
Removing your hearing aid
·Grasp the bend of the thin tube and gently pull
the tube and dome out of your ear
·Lift the hearing aid from behind your ear
✼
Do not remove the thin tube and dome by
pulling on the hearing aid This could
disconnect the hearing aid from the thin tube

15
Turning the hearing aid OFF
Open the battery drawer slightly until a click is
felt The hearing aid is now OFF
Changing the battery
When the battery is running out the hearing aid
will beep at regular intervals You should be
prepared to replace the battery The time until
the hearing aid stops working depends on the
battery type and manufacturer Mercury-free
batteries generally cause earlier warning beeps
Bernafon Veras IFU micro BTE
VR_ILU_OnOFunctionMicroBTE_BW_HI
Click “OFF”

16
Healthy ears produce a waxy substance that can
clog your hearing aid Please follow these
cleaning instructions to prevent wax build-up
and ensure optimal performance of your
hearing aid
For further information on the care of your
hearing aid please contact your hearing care
professional
General care instructions
Treat your hearing aid like any other delicate
electronic device (check the general warnings
starting on page ) and make sure that the
hearing aid does not come in contact with
moisture or water
·Always clean and dry your hands thoroughly
before handling the hearing aid
·Do not use your hearing aid without a dome
Caring for your hearing aid

17
Should your hearing aid come in contact with
water and stop working please follow these
guidelines
·gently wipe o any water on the outside of the
hearing aid
·open the battery door and remove the battery
·gently wipe o any water in the battery door
·let the hearing aid dry with the battery door
open for approximately  minutes
·insert a new fresh battery and close the battery
door Your hearing aid should work normally
again
IMPORTANT NOTICE
Do not wear your hearing aid while showering
or participating in water activities Do not
immerse your hearing aid in water or other
liquids

18
Daily care instructions
·Check your hearing aid for ear wax and wipe it
clean with a cloth or tissue
·If necessary use the cleaning tool to remove
wax from the canal and vent openings on your
dome
·Open the battery door fully to allow air to
circulate
IMPORTANT NOTICE
Use a soft dry cloth to clean the hearing aid It
must never be washed or immersed in water or
other liquids

19
Specific care instructions
Clean your hearing aid (including parts) on a
regular basis as recommended by your hearing
care professional Microorganisms from an
unclean hearing aid may cause skin irritations

20
How to clean the thin tube
The thin tube should be cleaned to keep it clear
from moisture and wax If not cleaned it could
become blocked with wax which means no
sound will be able to come out
·Pull the thin tube out of the hearing aid (A)
·Use a soft dry cloth or tissue to clean the
outside of the thin tube and dome
·Push the cleaning tool all the way through the
thin tube (B)