Phonak Exelia BTE User manual

Exélia™BTE
User Guide
029-0175-02/V1.00/2007-11/A+W Printed in Switzerland © Phonak AG All rights reserved
www.phonak.com
Your hearing care professional
0459
0682 !
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Selecting a hearing program 28
Controlling two hearing instruments 29
Telecoil (optional) 30
EasyPhone (optional) 31
myPilot (optional) 34
iCom (optional) 36
FM communication (optional) 38
Attaching and removing FM receivers 41
Manual selection of an FM program 44
Maintenance
Wind and Weather Protector 45
Fit’nGo slim tube 48
Important points 52
Warning 55
Service and Warranty 56
Phonak distributors worldwide 60
Contents
Welcome 5
Description Exélia 6
Short introduction
Inserting the battery 8
Switching ON/OFF 8
Controlling the volume 9
Selecting a hearing program 9
Preparation
Replacing the battery 10
Tamper proof battery compartment 13
Identifying left and right instruments 15
Inserting Exélia hearing system with
earmold into your ear 16
Inserting Exélia hearing system
with Fit’nGo slim tube into your ear 20
Fine tuning your Exélia hearing system 24
Operation
Switching ON/OFF 25
Controlling the volume 26
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Your new Exélia hearing system uses the very latest
advances in digital wireless hearing technology.
Exélia offers you, automatically, the highest sound quality,
speech understanding and listening comfort in all
your hearing situations. High-tech has turned highly
sophisticated hearing systems into convenient
devices that are easy to use.
Please read this manual carefully to benefit from
all the features of your new hearing system. Ask your
hearing care professional if you have any questions.
Exélia is a quality product developed by the Swiss
company Phonak, a world leader in hearing technology,
innovation and reliability. With proper care and
usage, your hearing system will support your hearing
and communication needs for many years.
For further information, please visit the Phonak website
www.phonak.com.
Phonak – life is on
Welcome
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Hearing system
with Fit’nGo
slim tube and dome
햲–햵see page 6
햶Slim tube /
sound output
햷Dome
햸Retention
Hearing system
with Fit’nGo
slim tube and SlimTip
햲–햵see page 6
햶Slim tube /
sound output
햷Individual SlimTip
햸Removal handle
햶
햸
햷
Description
Hearing system with earmold
햲Microphone inputs with
Wind and Weather Protector
햳Program switch
햴Volume control
햵Battery compartment with
ON/OFF switch
햶Hook/sound output
햷Individual earmold
햲햶
햷
햳
햴
햵
햲
햳
햴
햵
햴
햵
햶
햷
햸
햲
햳
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Controlling the volume
Details see page 26
Volume up Volume down
Selecting a hearing program
Details see page 28
Short introduction
Inserting the battery
Details see page 11
Switching ON/OFF
Details see page 25
ON OFF ON
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Replacing the battery
The advanced performance features of your Exélia
instruments require specially designed high performance
batteries (called GenX batteries). Therefore please
only use these GenX batteries (size 13). The use of other
batteries could lead to reduced battery life and the
optimum performance of your Exélia hearing systems
can not be guaranteed.
Using the nail grip, open the battery compartment
completely and remove the old battery.
Remove the
protective foil from
the new battery.
Insert the new battery with the “+” sign (flat side
of the battery) in line with the “+” marked on
the battery compartment and close it. The correct
battery orientation can also be seen on the inside
of the battery compartment.
10
Preparation
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Please only use GenX batteries for your Exélia
instruments.
Handle the battery compartment with care and
do not use excessive force.
If there is any resistance when closing the
compartment, ensure that the battery is
inserted correctly. The compartment may not
close properly if the battery is upside down,
and the instrument will not work.
When your hearing system is not in use, leave
the battery compartment open to allow any
moisture to evaporate.
Low battery warning
An acoustic signal gives you an early warning that
the battery is approaching exhaustion. You have
approximately 30 minutes to replace the battery after
hearing the signal. This reserve may be higher
and the hearing system will repeat the low battery
warning approximately every 30 minutes.
Please note that the battery consumption increases
with regular use of the myPilot command center
or the iCom communication interface.
Tamper proof battery compartment
To protect children from the dangers of playing with
batteries, a special locking system may be mounted on
the instruments. This locking system can also be used
for identifying left and right instruments (see page 15).
To lock the battery compartment, after it is closed:
Use a small screwdriver and turn the screw to its
middle position (slot vertical).
To unlock the battery compartment: Turn the screw to
its horizontal position.
Preparation
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Please make sure that the screw is in the unlocked
position when you close the battery compartment.
Locked Unlocked
The ON/OFF switch is not available when the
battery compartment is locked.
To switch the hearing system OFF, it is necessary
to unlock the tamper proof battery compartment.
Identifying left and right instruments
It is important to use the correct hearing system for
each ear.
Your hearing care professional can mark the hearing
systems for you. The color code on the housing will
identify left and right hearing systems.
The color code is as follows:
red = right
blue = left
Preparation
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Place the canal portion of the earmold inside your ear
canal. If it is difficult to get it into place, stretch your ear
by pulling it gently backwards and upwards with your
other hand. When the canal portion is in place, twist the
earmold backwards so that it fits into the concha and
the helix portion is under the fold.
Inserting your
hearing system
with earmold into
your ear
Using the hand on the same side you wear your hearing
system, grasp the earmold between the thumb and
index finger.
Raise your hand to your ear making sure the canal
portion of the earmold faces your ear. Tilt your hand
slightly forward.
Preparation
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Now position the hearing system behind the ear.
Be careful not to twist the tubing.
Check the placement of the earmold by tracing the
contour of the ear with your finger.
To remove your hearing system, grasp the earmold,
not the tubing, and pull it out of your ear gently but
firmly.
Preparation
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The dome or SlimTip should be placed far enough
into the ear so that the slim tube lies flush with your
head.
Place the retention tail (if available) of the slim tube
into the bowl of your concha 햴.
햲
햳
햴
Preparation
Inserting your hearing system with Fit’nGo
slim tube into your ear
Open domes and SlimTip
Place the hearing instrument over the top
of your ear 햲.
Hold the slimtube where it attaches to the dome
or SlimTip 햳and gently push the dome or SlimTip
into your ear canal.
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Closed domes
The closed dome has a different design than other
domes (refer to picture). The closed dome consists of
two fins overlapping each other. Before inserting the
closed dome into the ear canal it is important to check
the position of these fins. The larger fin must be
positioned over the smaller fin, see picture 햵. If the
position is incorrect 햶, you can easily adjust it. With
one finger, gently bend the bigger fin forwards and
then back again so that it overlaps the smaller one, see
picture 햷. Make also sure that the slit of the closed
dome is in a horizontal position on the tube unit, as
shown in picture 햵. Your closed dome is now ready
to be inserted into the ear.
Correct position 햵
Wrong position 햶
Moving the fins 햷
Preparation
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Fine tuning based on your personal preferences
The fitting process has limited capabilities of reproducing
the full spectrum of your personal sound environments.
This limitation is overcome by the ability of Exélia hearing
systems to learn from your real life volume adjustments.
Exélia offers a unique functionality called “Self Learning”.
In every environment, it logs your personal volume
changes within the hearing instrument. This means that
every time you change the volume of your Exélia hearing
system, this correction is taken into account to apply
your preferred volume automatically when you are in a
similar environment next time.
Self Learning cleverly ensures that your volume
corrections in each environment contribute to a fully
personalized volume setting.
Switching ON/OFF
Switching OFF
Using the nail grip, slightly open
the battery compartment until it
snaps to its OFF position.
Switching ON
Close the battery compartment.
Your hearing systems are always
working in the default hearing
program and at your preferred
volume when turned ON.
Preparation Operation
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Delayed activation
Your hearing care professional may have activated
a delayed activation timer. This function delays the
activation of the hearing system (for 9 or 15 seconds)
after the battery door is closed in order to avoid any
disturbance while placing it into your ear.
An acoustic signal confirms when your hearing system
is switched on.
Controlling the volume
The volume of your hearing system can be
adjusted above or below the preset volume.
Volume up
Operation
Volume down
Note
• A beep confirms each action on the volume
control. A double beep indicates that you have
reached the limit of your volume control range.
• If not required, your hearing care professional
can remove or disable the volume control switch.
• Phonak’s myPilot command center (see page 34)
can also control the volume of all Exélia BTEs.
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Operation
Selecting a hearing program
Automatic program selection
The program selection is fully automatic. Exélia is
able to recognize different hearing environments and
to automatically select the most appropriate hearing
program.
Additional program selection
Upon request, your hearing care professional can program
for you additional individual hearing programs dedicated
to specific hearing situations or FM use. Additional
programs are accessed via the myPilot command center
and/or the program switch.
Program switch
The program switch allows manual toggling between
the “Automatic Mode”, the “Mute Mode” and
individual hearing programs. A short melody confirms
the selection of the “Automatic Mode”.
Controlling two hearing instruments
An automatic synchronisation for volume adjustments
and program selection, called QuickSync, is integrated
in your hearing systems. Users wearing two hearing
instruments just have to activate the functionality on
one instrument; the other instrument will be adjusted
automatically.
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EasyPhone (optional)
The EasyPhone function enables your Exélia hearing
system to automatically select your telephone program
when the telephone handset is held close to your ear.
An acoustic signal confirms the switch.
It automatically returns to the previous hearing program
when the telephone handset is removed from your ear.
Some telephones produce a magnetic field strong enough
to activate your EasyPhone function. Most types of
telephones require an additional magnet fixed on the
receiver to activate this function.
Fixing the EasyPhone magnet
Clean the telephone handset
thoroughly. Hold the telephone
handset nearly vertically, similar
to making a telephone call. Hold
the magnet near to the “listening
end” of your telephone handset
and release it. The magnet will
automatically flip to the correct
side.
ZoomControl
This special hearing program allows you to choose
from four directions in which to focus your hearing
systems (front, back, left or right). This special
program can be accessed via the myPilot command
center only.
Telecoil (optional)
Your hearing care professional may have activated
a Telecoil in your hearing systems. The programs with
Telecoil can be used with hearing system compatible
phones or via inductive loop systems (present in some
school settings, theaters, churches etc.).
Ask your hearing care professional to print out the
complete description of your individual hearing
programs and how to access them with your myPilot
command center and/or program switch.
Operation
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Use of EasyPhone
Use the telephone in a normal manner. An acoustic
signal indicates the activation of the EasyPhone
program. At the beginning, you may need to move
the handset slightly to find the optimum position
for a reliable switch and comfortable hearing.
If necessary, move the magnet to another position on
the handset to increase your comfort of use.
Keep magnets out of reach of children and pets.
If a magnet is swallowed, please seek the advice
of a medical practitioner.
The magnet used to strengthen the magnetic
field of your phone may affect some medical
devices or electronic systems.
Always keep the magnet (or the telephone equipped
with the magnet) at least 30 cm (12”) away
from pacemakers, credit cards, floppy disks or
other magnetically sensitive devices.
High distortion during dialing or phoning may
mean that the phone receiver is stressed by
the magnet. To avoid any damage, please move
the magnet to another place on the telephone
receiver.
If you hold the telephone
receiver in your right hand
when making telephone
calls, position the magnet in
the upper right half of the
receiver.
If you hold the telephone
receiver in your left hand
when making telephone
calls, position the magnet
in the upper left half of
the receiver.
Use the double-sided adhesive
tape to stick the magnet to
the location described above.
Do not cover the sound
openings of your handset.
Operation
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The myPilot command center is an optional accessory
for Exélia BTE instruments. It allows a convenient,
user-friendly and discrete control of all the functions
of your hearing system and additional benefits.
• Volume Control
• Program selection
• Automatic mode selection
• Access to ZoomControl program
• Clock and Alarm
• Battery status
For detailed information on the use of your myPilot,
please refer to its user guide or ask your hearing
care professional.
myPilot:
available in two
stylish colors,
high-tech grey or
white.
myPilot (optional)
For optimum results, position your myPilot as shown
in the drawing.
Do not use your myPilot in locations where
it is forbidden to use electronic devices, for
instance on airplanes.
Operating range
max. 50 cm (20”)
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iCom is an optional accessory available for Exélia
instruments. With the push of a single button, iCom
connects your hearing system with the technology
around you (mobile phones, audio equipment, FM, etc.).
Bluetooth connections
iCom offers a simple way to connect your mobile
phone via Bluetooth to your hearing system.
iCom is also capable of transmitting a stereo
audio signal from any Bluetooth enabled device
(built-in or via an adapter) such as MP3 players,
laptop, computers and televisions.
iCom (optional)
FM compatibility
iCom also offers FM accessibility when a Phonak FM
receiver is connected, refer to picture below.
EasyAudio and EasyPhone Bluetooth
Your Exélia hearing systems contain two special audio
programs: EasyAudio and EasyPhone Bluetooth.
These programs are automatically selected in your
hearing systems when an audio or Bluetooth signal
is received from iCom. EasyAudio and EasyPhone
Bluetooth ensure that you have the optimum program
for audio and mobile phone use. An acoustic signal
in your Exélia hearing instrument confirms the switch
to both Easy programs.
Please refer to the iCom user guide to get more
information on the numerous applications iCom
provides.
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FM communication (optional)
Your hearing system is equipped with Direct Audio
Input (DAI). It allows you to fully benefit from the
high-end FM systems from Phonak.
When noise, distance or reverberation is a problem,
FM systems greatly improve communication. A wireless
FM communication system consists of a transmitter
and a receiver. The transmitter is placed near, or directly
connected to the sound source (e.g. TV or radio).
It transmits the signal via radio to the FM receivers
attached either to your hearing instruments or to
an iCom.
For more information on the use of your FM system,
please refer to the appropriate FM transmitter or
receiver user guide or ask your hearing care professional.
Multi-frequency FM transmitter
Phonak offers a wide range of different
FM transmitters:
SmartLink – flexible multifunctional
transmitter with Bluetooth
ZoomLink – convenient transmitter
with three microphone settings
EasyLink – the easy-to-use transmitter
inspiro – the transmitter for a range
of educational applications
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