Bestcare BESTLIFT PL400 User manual

BESTLIFT®
FULL BODY PATIENT LIFT
Model: PL400 / PL500
Ensure the product has been assembled
according to the instructions in this
manual. All operators should read and
understand the instructions for safe and
proper operation of the patient lift.
PL500 model shown
https://www.bestcarellc.com/warranty-registration/
Scan the QR code or use the link to register
your product warranty online for instant
protection. Registration information can be
found on the product label.

1
Thank you for choosing Bestcare!
Date of Manufacture
The manufacturing date can be found on the serial
number label that is located at the top of the mast.
The YY in the serial number is the manufacture
year, and the MM is the manufacturing month.
MAX LOAD: 400LB
S/N: PL400YYMM1XXX
BestLift PL400
®
2920 Pacific Dr,
Norcross, GA 30071
1-678-679-6690
MASS OF LIFT:97LB(44KG)
To better serve you, please record the following information for
future use:
Supplier Name: ___________________________________________
Supplier Telephone: ________________________________________
Product Serial Number: _____________________________________
Date of Purchase: _________________________________________
This product has been tested by SGS, an accredited testing institute to comply with
the requirements of:
ISO 10535, IEC 60601-1, ANSI/AAMI ES60601-1, CAN/CSA-C22.2 No.60601-1,
IEC 60601-1-11, ANSI/AAMI HA60601-1-11, CAN/CSA-C22.2 No.60601-1-11,
IEC 60601-1-2,
800519

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2
Product Description
Intended Use
The Bestlift® PL400 and PL500 allow patients up to 400lbs
and 500lbs, respectively, to be lifted and transferred safely with
minimal physical effort provided by the operator. That is due
to it being a full electric lift. The PL400/500 can lift the patient
with ease from the oor to the bed. The 6 point spreader bar
provides added comfort for the patient while moving from any
surface. With the addition of the optional battery pack, you will
never have to be worried about your lift not being charged and
ready for use.
The PL400 and PL500 are intended to be used with patients
who are completely immobile or totally dependent on the
patient lift for transfers. The PL400 and PL500 are intended
to be used for transfers of the patient in and out of bed, their
wheelchair, to and from the commode, or any other type of
surface. The PL400 and PL500 are intended to be operated
by at least one caregiver, who will perform the lift and transfer.
Transfers should always be done on a at, dry surface and
are not intended to be used in high humidity environments for
extended amounts of time.

3
DEFINITIONS & SYMBOLS
In this manual, the user refers to the patient or resident and may be used
interchangeably at different times. Caregiver refers to the operator or person
who is assisting with the transfer.
Symbols used in this manual and on the product and their meanings:
Warning! Failure to heed this warning may
result in damage to the product or serious
injury to the operator and/or user.
Do Not Bleach. No bleach product may be
used. The garment is not colorfast or
structurally able to withstand any bleach.
Important instructions follow. Read and
understand the instructions in the manual
before using the product.
Do Not Dryclean. Garment may not be
commercially drycleaned.
Type BF applied part. Refer to the part of
the medical device which come into
physical contact with the patient in order
for the device to carry out its intended
Do Not Iron. Item may not be smooted or
finished with an iron.
Class II symbol. To identify equipment is
designed that a connection to electrical
earth (ground) is not required.
Tumble Dry, Normal, Low Heat. A machine
dryer may be regularly used at a maximum
of Low Heat setting.
Note! Important information concerning
the product and/or its correct and proper
usage follows.
Do Not Dry. A machine dryer may not be
used.
Advise the operator to consult the
accompanying documents before use.
Machine Wash, Hot. Initial water
temperature should not exceed 82°C or
180°F.
Right side up Do Not Wash
Fragile, handle with care Keep dry
Carton storage temperature limit of -25°C
to 70°C Carton storage humidity limit of 0% to 90%
European Conformity mark, The product
conforms to European Medical Directive
93/42/EEC and meets applicable health,
safety and environmental requirements.
Handle with care

4
Safety Instructions
A BestLift® will provide years of service if it is properly maintained as
any electric and/or mechanical equipment requires. Please pay careful
attention to the following important information regarding the care,
maintenance, and operation of the patient lift. Carefully read these
instructions before assembling the lift, or attempting to lift a user with
the device.
• Before attempting to lift any patient, please practice operating the
lift and explain the lift procedures to the patient
• Please provide special assistance under the caretakers’ discretion.
(i.e. patients who are comatose, spastic, agitated, or otherwise
severely handicapped.)
• The patient lift should be used solely for transferring a user/patient
from one utility (beds, chairs, toilets, etc.) to another. The patient lift
should not be used for transporting or moving any patient from one
location to another location.
• During lifting or lowering, whenever possible, always keep the base
of the lift in the widest position.
• The base of the lift should be closed before moving the lift.
• Do not roll casters over any object while the user/patient is in the
sling.
• Do not lock casters during lifting.
• While being lifted in a sling, always keep the user/patient centered
over the base and facing the caregiver operating the lifter.
• Never leave the user/patient unattended during lifting.
Service personnel may contact Bestcare for any information,
instructions, or certain parts for servicing purpose.

WARNING!
5
• NO modication of this equipment is allowed. It is unsafe to modify the
equipment from its original state. This product is deemed safe to use with
only the original parts as delivered. Unauthorized use of any modied
equipment may result in serious injury or death.
• DO NOT replace any components of the lift without consulting with
Bestcare and must follow proper instruction from Bestcare when replacing
any components.
• DO NOT service any parts of the lift while in use with a patient.
• It is NOT safe to load the equipment more than the indicated maximum safe
working load.
• IF any accessories with lower load capacity than the equipment itself is used,
DO NOT load the equipment more than the lowest maximum safe
working load.
• REMOVE the battery pack if the lift will not be used for some time, to prevent
battery leakage. PERIODICALLY check the battery pack and the charger
• This equipment DOES NOT consist of any materials or ingredients to
which patients are exposed, that may cause bodily harm or injury.
• Prolonged exposure or physical contact with any part of the equipment WILL
NOT cause skin irritation, allergic reaction, etc.
• Using accessories, detachable parts, or materials not described in the
instruction manual MAY RESULT IN SERIOUS INJURIES.
• Keep the equipment away from children and pets when in use. IT MAY
CAUSE SERIOUS INJURY OR DEATH.
• Keep the equipment away from any pests or pest infested area. Diseases
transferred from pests to the equipment MAY CAUSE SERIOUS ILLNESS
to patients upon contact.
• If the lift is exposed to the sun for long periods of time, be CAUTIOUS as the
surface of the lift may be hot.
• There are no risk if the lift is exposed to reasonably foreseeable
environmental conditions
• CAUTION! The controller contains parts and assemblies that could be
susceptible to damage by electrostatic discharge (ESD). To reduce
the likelihood of this, one should be grounded prior to using the controller.
• DO NOT use the lift on an inclined surface that is greater than 5°.
• CAUTION! The black plastic bolt caps can fall off the bolt, and they are a
choking hazard. If the cap will not stay on the bolt, replace it immediately.

6
FEATURES & OVERVIEW
i• Prior to assembly, unpack and inspect all parts from the shipping carton.
Contact you dealer immediately if any parts are damaged or missing.
• Easy tools are provided to assist with initial set up. To ensure maximum
safety, product should not be put into use until all connections are tightened
using standard tools.
5
48
12
9
3
6
7
1
2
10
11
* PL500 model shown
UNLESS OTHERWISE SPECIFIED:
SHEET: SCALE:
PART NUMBER:
DESCRIPTION:
DATE: DRAWN BY:
MATERIAL:
FINISH:
2920 PACIFIC DRIVE
NORCROSS, GA 30071
PROPRIETARY AND CONFIDENTIAL
THE INFORMATION CONTAINED IN THIS
DRAWING IS THE SOLE PROPERTY OF
BESTCARE LLC. ANY REPRODUCTION IN PART
OR AS A WHOLE WITHOUT THE WRITTEN
PERMISSION OF BESTCARE LLC IS PROHIBITED.
9/8/2017
1 of 1
DaTong Wrench
ALL DIMENSIONS IN MM
1-6
6-30
30-120
120-400
0.1
0.2
0.3
0.5
Easy Tools Screwdriver
7.5 lb
(3.4 kg)
11 lb
(5 kg)
11 lb 0.7 lb 0.6 lb
(5 kg) (0.3 kg) (0.3 kg)
7.4 lb
(3.4 kg)
4Hand Control
8
Mast
12 Emergency Stop Button
1 **Base
3Control Unit
7Front Caster
Leg Opening Pedal
9Boom
Emergency Lowering11
Combined
Weight of
70 lb
(31.8 kg)
2
Actuator
5Spreader Bar
6Rear Caster 10
Charger
** Heaviest detachable part

7
B
A
C
600
D
E 700
H
G F
M
L
J
I
K
mm (in) mm (in)
A1953.8 (76.9) 1953.8 (76.9)
B1254.0 (49.4) 1254.0 (49.4)
C699.8 (27.6) 699.8 (27.6)
D643.9 (25.4) 643.9 (25.4)
E998.0 (39.3) 998.0 (39.3)
F887.4 (34.9) 887.4 (34.9)
G570.2 (22.4) 570.2 (22.4)
H270.1 (10.6) 270.1 (10.6)
I545.2 (21.5) 545.2 (21.5)
J271.2 (10.7) 271.2 (10.7)
K444.2 (17.5) 444.2 (17.5)
L120.4 (4.7) 120.4 (4.7)
M28.8 (1.1) 28.8 (1.1)
PL400 PL500

8
SPECIFICATIONS & OPTIONS
* Bestcare is committed to continuous improvements of our products therefore the
specication, dimensions, and features listed above are for guidance only and are
subject to change without prior notice.
C
B
A
H
I
E
D
G
F
Standard Features
1 6-Point Spreader Bar
2 4” Rear Caster with Brake
3 3” Dual Front Caster
4 Power Control Unit
Optional Features
1 2-Point Spreader Bar
2 Charging Cradle
3 Digital Scale
4 Additional Battery pack
Dimensions & Specifications
Model
PL400
PL500
Safe Working Load
400 lb / 182 kg
500 lb / 228 kg
A
Base Length
47.3” / 1202.5 mm
47.3” / 1202.5 mm
B
Base Ext. Width - Closed
26.4” / 670.8 mm
26.4” / 670.8 mm
C
Base Int. Width - Opened
39.3” / 998 mm
39.3” / 998 mm
D
Mast Height
51.3” / 1304 mm
51.3” / 1304 mm
E
Front Caster Height
4.7” / 119.4 mm
4.7” / 119.4 mm
F
Lifting Height - Lowest
21.9” / 556.0 mm
21.9” / 556.0 mm
G
Lifting Height - Highest
71.3” / 1809.9 mm
71.3” / 1809.9 mm
H
Base Opened Turning
Diameter
62.8” / 1595.1 mm 62.8” / 1595.1 mm
I
Base Closed Turning
Diameter
58.3” / 1481.5 mm 58.3” / 1481.5 mm
Specifications of Control Unit
Input Voltage
220-240VAC 50Hz / 110-120VAC 60Hz
Output Voltage
24 VDC
Battery Pack
24 VDC 5AH
Lift Control
Handset and Panel
Protection Class
IP54 (Protection against dust and splash of water)
Sound Level Under Full Load
16 db
Sound Level Under No Load
11 db
Lift Cycles Per Charge
25 full cycles under full load
Overload Warning
by LCD
PL400 PL500
Lift Weight Unloaded (lb) 109 109
Lift Weight Unloaded (kg) 49 49

Installation
Step 1: Remove the base from the box.
9
Step 2: Insert the mast and align the side holes on the mast with the
holes on the bracket. Secure the mast to the bracket using the side
bolts and cap lock nuts.
Step 3: Insert the carriage bolt to the front hole of the bracket, and
secure the mast using bolts and cap lock nuts as follows.

10
Step 5: Install the boom to the mast bracket, and make sure the
plastic cover and plastic washers are still attached to the boom.
Step 4: Insert the round plastic cover and the large plastic washer to
the boom as follows.
Step 6:Secure the boom to the mast by reinstalling the bolt, washer
and nut. Once the screw is tightened, reinsert the plastic cap.

11
UNLESS OTHERWISE SPECIFIED:
SHEET:
SCALE:
PART NUMBER:
DESCRIPTION:
DATE:
DRAWN BY:
MATERIAL:
FINISH:
2920 PACIFIC DRIVE NORCROSS, GA 30071
PROPRIETARY AND CONFIDENTIAL THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF BESTCARE LLC. ANY REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF BESTCARE LLC IS PROHIBITED.
9/8/2017
1 of 1
LOUIS CHOW
PIN
PL500E-Pin
1:1
ALL DIMENSIONS IN MM
1-6
6-30
30-120
120-400
0.1 0.2 0.3 0.5
UNLESS OTHERWISE SPECIFIED:
SHEET:
SCALE:
PART NUMBER:
DESCRIPTION:
DATE:
DRAWN BY:
MATERIAL:
FINISH:
2920 PACIFIC DRIVE NORCROSS, GA 30071
PROPRIETARY AND CONFIDENTIAL THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF BESTCARE LLC. ANY REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF BESTCARE LLC IS PROHIBITED.
9/8/2017
1 of 1
LOUIS CHOW
PIN
PL500E-Pin
1:1
ALL DIMENSIONS IN MM
1-6
6-30
30-120
120-400
0.1 0.2 0.3 0.5
Step 7: First, secure the lower end of the actuator to the bracket
on the mast using a pin and retaining ring. Then, secure the upper
end of the actuator to the bracket on the boom using a pin and
retaining ring as follows. It is critical to have the motor part of the
actuator to face the same direction as the big arrow as follows.
Step 8: Secure the spreader bar to the boom using a pin and
retaining ring as follows.

12
Setting Up Power Control Unit
4
3
21
5
M5 SCREWS
M4 SCREWS
UNLESS OTHERWISE SPECIFIED:
SHEET: SCALE:
PART NUMBER:
DESCRIPTION:
DATE: DRAWN BY:
MATERIAL:
FINISH:
2920 PACIFIC DRIVE
NORCROSS, GA 30071
PROPRIETARY AND CONFIDENTIAL
THE INFORMATION CONTAINED IN THIS
DRAWING IS THE SOLE PROPERTY OF
BESTCARE LLC. ANY REPRODUCTION IN PART
OR AS A WHOLE WITHOUT THE WRITTEN
PERMISSION OF BESTCARE LLC IS PROHIBITED.
9/27/2017
1 of 1
M4x0.7x10mm Machine Screw
ALL DIMENSIONS IN MM
1-6
6-30
30-120
120-400
0.1
0.2
0.3
0.5
M4
M5

13
Operating Instructions
Double check all assemblies for tightness and read operating
instructions carefully prior to use.
PREPARATION BEFORE LIFTING
• Twist the RED EMERGENCY STOP BUTTON clockwise.
• Verify the Lifting and Lowering Functions by pressing either the UP or DOWN
button on the hand control once.
• Position the base of the lift around or under the object.
• Widen the base and disengage the caster brakes.
Do not attempt to transfer a patient without prior approval of the person’s nurse.
Also, do not transfer without having studied the instructions and performed
several practices in operating the product. Together (with the patients doctor,
nurse, or medical attendant) select a sling that is both practical and comfortable.
The sling selected should be one that serves the needs of the patient, while
providing the patient with optimal safety. Never interfere with the lift, unless
instructed by the attendant. Have a doctor, nurse, or medical attendant
(experienced in the use of the BestLift®) present during the rst few times the lift
is used to transfer a new user.
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For optimum performance the lift should be transported and stored in
following condition range:
• -25°C to +5°C (-13°F to 41°F), and
• +5°C to +35°C (41°F to 95°F) at a non-condensing relative humidity 0% to 90%
• +35°C to +70°C at a water vapor pressure up to 5 kPa
For optimum performance the lift should be operated in following condition
range:
• at a temperature range of +5°C to +40°C (+41°F to +104°F)
• at a non-condensing relative humidity range of 15 % to 90 %, but not requiring a
water vapor partial pressure greater than 5 kPa
• 70 kPa to 106 kPa atmospheric pressure
The lift will not have any potential electromagnetic or other interference with
other devices.

13
Actuator
Battery Pack
Release Handle
Emergency Stop Button
Up / Down Button
LCD Display Panel
Battery Pack
Charger
Clear Contact Plastic
Cover
DC In
Not Used
Hand Control
Charging Cradle
(Optional)
Additional Battery Pack
(Optional)
Power Control Unit Overview
14
WARNING!
• Contains a long charger cord that may cause strangulation if used improperly!
• Keep long charger cord out of walkway where it poses a
tripping hazard!
• Have the charger port on the controller facing away from the wall for easy
disconnection!
• When removing the battery, need to secure the battery with both hands as it
can cause injury if dropped!
1. Connect Actuator as shown above.
2. Connect Hand Control as shown above.
3. The battery should be charged daily to prolong the battery life.
4. Must remove the clear battery contacts plastic cover before use.
Remove the battery in order to remove the plastic cover.

15
DC Charger
(included)
LED Indicator
* Amber = charging
* Green = charging completed
Charger Plug-in
LED Indicator
Charging Cradle (Optional)
LCD Display Panel Signs - Charging
During charging, the LCD Display Panel will show one of the four signs below.
• The DC Charger must be connected.
• The emergency stop button must be released.
• The battery will not be charged if the emergency button is pressed in.
LCD Display Panel Signs
When the emergency stop button is released, the LCD Display Panel will show one of the four signs
below.
• The sign will display for 5 seconds.
• Then the lift will go into standby mode and the sign disappears.
• The lift is ready for use.
Charging: DC Charger or Charging Cradle
Release Pressed in

16
LED Indicator
* Green = In Use
* Blank = Standby
Lifting
Lowering
Operating Lift: Using Hand Control
Operating Lift: Using LCD Display Panel

17
Warning! - Overloaded
During lifting if the lift is overloaded, the LCD
Display Panel will show the sign on the left and
lifting will be deactivated immediately.
• The buzzer will beep 3 times.
• Lowering the lift by pressing the DOWN
button is still allowed.
• The emergency stop button must be pressed in
and then release the button before further
lifting.
Warning! - Charge Battery Immediately
If the battery is critically low, the LCD Display
Panel will show the sign on the left either when
the emergency stop button is released or when a
button on the LCD Display Panel is pressed.
• Lift operation is deactivated.
• Battery needs to be charged immediately
before further use.
Warning! - Battery Low and Charging is Needed
If the battery needs to be charged, the LCD
Display Panel will show a blinking low battery sign
shown on the left either when the emergency stop
button is released or when a button on the LCD
Display Panel is pressed.
• Lift is still functioning.
• Buzzer will beep every 2 seconds.
• Battery needs to be charged immediately after
use.

18
Available slings compatible with Patient Lift
Sling Type Material Sizes
Mesh M, L
Polyester M, L, XXL
Mesh S, M, L
Polyester S, M, L, XXL
Universal Disposable Nonwoven, Disposable M, L
Universal Disposable with Head Support Nonwoven, Disposable S, M, L, XXL
Sani Polyester S, M, L, XXL
Polyester M, L, XL
Mesh M, L, XXL
Invacare® Replacement with Head Support Mesh M, L, XL, XXL
Hoyer® Replacement Polyester M, L, XL
Hoyer® Replacement with Head Support Polyester M, L, XL
Liko®/Guldmann® Replacement Polyester with PU Coating M, L, XL
Liko®/Guldmann® Replacement with Head Support Polyester with PU Coating M, L, XL
Liko®/Guldmann® Disposable Replacement Nonwoven, Disposable M, L, XL
Liko®/Guldmann® Disposable Replacement with Head Support Nonwoven, Disposable M, L, XL
Mesh
Polyester
Pediatric with Head Support Standard
Invacare® Replacement
Universal with Head Support
Universal
If the patient is pregnant or has skin conditions, con-
sult with a doctor before use.
ALWAYS check that the sling weight capacity is
suitable for the patient
All slings are type BF applied parts
For further product information and support, please contact your
dealer or visit our website at www.bestcarellc.com