BIXOLON SRP-330 User manual

User’s Manual
SRP-330
Thermal Printer
Rev. 1.01
http://www.bixolon.com

Rev. 1.01
- 2 -
SRP-330
■Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not bend the cable by force or leave it under any
heavy object.
•A damaged cable can cause a fire.
Do not plug in or unplug with your hands wet.
•You can be electrocuted.
Keep the plastic bag out of children’s reach.
•If not, a child may put the bag on his head.
Do not pull the cable to unplug.
•This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
You must use only the supplied adapter.
•It is dangerous to use other adapters.
Do not plug several products in one multi-outlet.
•This can provoke over-heating and a fire.
•If the plug is wet or dirty, dry or wipe it before usage.
•If the plug does not fit perfectly with the outlet, do not plug in.
•Be sure to use only standardized multi-outlets.
PROHIBITED
PROHIBITED
PROHIBITED
PROHIBITED
PROHIBITED
ONLY SUPPLIED ADAPTER
PROHIBITED

Rev. 1.01
- 3 -
SRP-330
CAUTION
Violating following instructions can cause slight wound or damage the appliance.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
•Switch off and unplug the printer before calling your dealer.
Do not let water or other foreign objects in the
printer.
•If this happened, switch off and unplug the printer before
calling your dealer.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
•Call your dealer when you need these services.
•Do not touch the blade of auto cutter.
Install the printer on the stable surface.
•If the printer falls down, it can be broken and you can hurt
yourself.
Keep the desiccant out of children’s reach.
•If not, they may eat it.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
•Switch off the printer and unplug the set from the mains.
•After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBITED
DISASSEMBLING
PROHIBITED
PROHIBITED
PROHIBITED
TO UNPLUG
PRINTER
PRINTER
PRINTER
PRINTER
DEALER
PRINTER

Rev. 1.01
- 4 -
SRP-330
■ Warning - U.S.A
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
■Notice - Canada
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations.
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par
ministre canadien des communications dans les reglements d’interference radio.
■Caution
Some semiconductor devices are easily damaged by static electricity. You should turn the
printer “OFF”, before you connect or remove the cables on the rear side, in order to guard
the printer against the static electricity. If the printer is damaged by the static electricity, you
should turn the printer “OFF”.
■ Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not be
disposed with other household wastes at the end of its working life, To prevent
possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or their
local government office, for details of where and how they can take this item for
environmentally safe recycling. Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product should not be mixed with other
commercial wastes for disposal.

Rev. 1.01
- 5 -
SRP-330
■Introduction
The SRP-330 Roll Printer is designed for use with electronic instruments such as system
ECR, POS, banking equipment, computer peripheral equipment, etc.
The main features of the printer are as follows:
1. High speed printing : 47.28 (1/6” Feed) lines per second.
2. Low noise thermal printing.
3. USB Port & RS-232(SRP-330COS), USB Port & Parallel(SRP-330COP),
USB Port & Ethernet(SRP-330COE)
4. The data buffer allows the unit to receive print data even during printing.
5. Peripheral units drive circuit enables control of external devices such as cash drawer.
6. Characters can be scaled up to 64 times compared to its original size.
7. Bar code printing is possible by using a bar code command.
8. Different print densities can be selected by DIP switches.
Please be sure to read the instruction in this manual carefully before using your new
SRP-330.
※NOTE
The socket-outlet shall be near the equipment and it shall be easy accessible.
※All specifications are subjected to change without notice.
This equipment is indoor use and all the communication hiring are limited to inside of the
building.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality
of all our products. In following, product specifications and/or user manual content may be
changed without prior notice.

Rev. 1.01
- 6 -
SRP-330
■Table of Contents
1. Setting Up the Printer....................................................................................................7
1-1 Unpacking ..................................................................................................................7
1-2 Connecting the Cables...............................................................................................8
1-2-1 Serial Cable (RS-232C)..................................................................................8
1-2-2 Parallel Cable (IEEE1284) .............................................................................9
1-2-3 USB Cable ...................................................................................................10
1-2-4 Ethernet Cable .............................................................................................10
1-3 Connecting the Drawer.............................................................................................11
1-3-1 Pin assignments...........................................................................................11
1-3-2 Connector model..........................................................................................11
1-3-3 Drawer kick-out drive signal .........................................................................11
1-4 Setting the Dip Switches...........................................................................................12
1-4-1 Serial Interface.............................................................................................12
1-4-2 Parallel / Ethernet Interface..........................................................................12
1-5 Installing or Replacing the Paper Roll ......................................................................13
1-6 Using the Printer.......................................................................................................15
1-6-1 Control Panel ...............................................................................................15
1-6-2 Mounting 2” Partition ....................................................................................15
1-7 Connecting the computer .........................................................................................16
1-8 Connecting the Power Supply..................................................................................17
2. Self Test .......................................................................................................................18
3. Hexadecimal Dumping................................................................................................19
4. Specification................................................................................................................20
5. Appendix......................................................................................................................21
5-1 Cleaning Printer........................................................................................................21

Rev. 1.01
- 7 -
SRP-330
1. Setting Up the Printer
1-1 Unpacking
Your printer box should include these items. If any items are damaged or missing, please
contact your dealer for assistance.
SRP-330 Cover Cable CD
Roll Paper Manual AC Adapter
Power Cord USB A-B Cable 2” Partition

Rev. 1.01
- 8 -
SRP-330
1-2 Connecting the Cables
Connect the cable that is suitable for the specifications of the printer and the host computer
(POS/ECR) to the printer and the host computer. The specification of the drawer should
match the printer specifications.
※NOTE
Before connecting any of the cables, make sure that both the printer and the host are turned
off.
1-2-1 Serial Cable (RS-232C)
Pin No.
Signal Name
Signal Direction
Function
BODY
Frame GND
-
Frame Ground
2
TXD
Output
Transmit Data
3
RXD
Input
Receive Data
6
DSR
Input
This signal indicates whether the host computer can receive
data. (H/W flow control)
1) MARK(Logic1) : The host can receive a data.
2) SPACE(Logic0) : The host can not receive a data.
3) The printer transmits a data to the host, after confirming
this signal.
4) When XON/XOFF flow control is selected, the printer
does not check this signal.
7
Signal GND
-
Signal Ground
20
DTR
Output
This signal indicates whether the printer is busy. (H/W flow
control)
1) MARK(Logic1) : The printer is busy.
2) SPACE(Logic0) : The printer is not busy.
3) The host transmits a data to the printer, after confirming
this signal.
4) When XON/XOFF flow control is selected, the host does
not check this signal.
Shield
Frame GND
-
Frame Ground
Drawer kick-out
connector
PRINTER
SIDE
(Male 25P)
HOST
SIDE
(Female 25P)
PRINTER
SIDE
(Male 9P)
HOST
SIDE
(Female 9P)
PRINTER
SIDE
(Male 25P)
HOST
SIDE
(Female 9P)

Rev. 1.01
- 9 -
SRP-330
1-2-2 Parallel Cable (IEEE1284)
Pin No.
Source
Compatibility Mode
Nibble Mode
1
Host
nStrobe
HostClk
2
Host / Printer
Data 0 (LSB)
-
3
Host / Printer
Data 1
-
4
Host / Printer
Data 2
-
5
Host / Printer
Data 3
-
6
Host / Printer
Data 4
-
7
Host / Printer
Data 5
-
8
Host / Printer
Data 6
-
9
Host / Printer
Data 7 (MSB)
-
10
Printer
nACK
PtrClk
11
Printer
Busy
PtrBusy /Data3,7
12
Printer
Perror
AckDataReq/Data2,6
13
Printer
Select
Xflag /Data1,5
14
Host
nAutoFd
HostBusy
15
NC
NC
16
GND
GND
17
FG
FG
18
Printer
Logic-H
Logic-H
19~30
GND
GND
31
Host
nInit
nInit
32
Printer
nFault
nDataAvail /Data0,4
33
GND
ND
34
Printer
DK_Status
ND
35
Printer
+5V
ND
36
Host
nSelectIn
1284-Active
Drawer kick-out
connector

Rev. 1.01
- 10 -
SRP-330
1-2-3 USB Cable
Pin No.
Signal Name
Assignment (Color)
Function
Shell
Shield
Drain Wire
Frame Ground
1
VBUS
Red
Host Power : DC5[V] / 500[mA]
2
D-
White
Differential Data Line
3
D+
Green
Differential Data Line
4
GND
Black
Signal Ground
1-2-4 Ethernet Cable
Pin No.
Signal name
Assignment (Color)
Function
1
TD+
White Orange
Transmit +
2
TD-
Orange
Transmit -
3
TCT
White Green
Receive +
4
NC
Blue
5
NC
White Blue
6
RCT
Green
Receive -
7
RD+
White Brown
8
RD-
Brown
USB connector
Drawer kick-out
connector
Factory reset button

Rev. 1.01
- 11 -
SRP-330
1-3 Connecting the Drawer
1-3-1 Pin assignments
Pin No.
Signal name
Direction
1
Frame GND
-
2
Drawer Kick-Out Driver Signal #1
Output
3
Drawer Open / Close Signal
Input
4
+24V
-
5
Drawer Kick-Out Driver Signal #2
Output
6
Signal GND
-
+24 V is output through pin 4 when the power is turned on. However, pin 4 must be used
only for the drawer.
Connect the cash drawer connection cable to the drawer kick-out connector located on the
back of the printer.
1-3-2 Connector model
Printer side: MOLEX 52065-6615 or equivalent
User side: 6-position 6-contact (RJ12 telephone jack)
1-3-3 Drawer kick-out drive signal
Output signal: Output voltage: Approximately 24 V
Output current: 1 Aor less
※CAUTION
ON time cannot be set less than 100 ms.
※CAUTION
To avoid an overcurrent, the resistance of the drawer kick-out solenoid must be 24 Ω or more.
※CAUTION
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and
the telephone line may be damaged.
Plug the drawer cable into the drawer kick-out connector on the back of the printer next to
the power supply connector.
※WARNING
Use a drawer that matches the printer specification. Using an improper drawer may damage
the drawer as well as the printer.

Rev. 1.01
- 12 -
SRP-330
1-4 Setting the Dip Switches
1-4-1 Serial Interface
• DIP Switch 1
SW
Function
ON
OFF
Default
1-1
Auto Cutter Selection
Disable
Enable
OFF
1-2
Flow Control
XON/XOFF
DTR/DSR
OFF
1-3
Data Length
7 bits
8 bits
OFF
1-4
Parity Check
Yes
No
OFF
1-5
Parity Selection
EVEN
ODD
OFF
1-6
Baud rate Selection (bps)
Refer to the following Table 1
OFF
1-7
ON
1-8
OFF
• Table 1 – Baud rate (bps) Selection
Transmission Speed
1-6
1-7
1-8
Default
2400
ON
OFF
OFF
9600
4800
ON
OFF
ON
9600
OFF
ON
OFF
19200
OFF
OFF
OFF
38400
OFF
ON
ON
57600
OFF
OFF
ON
115200
ON
ON
ON
1-4-2 Parallel / Ethernet Interface
• DIP Switch 1
SW
Function
ON
OFF
Default
1-1
Auto Cutter Selection
Disable
Enable
OFF
1-2
Reserved
-
-
OFF
1-3
Reserved
-
-
OFF
1-4
Reserved
-
-
OFF
1-5
Reserved
-
-
OFF
1-6
Reserved
-
-
OFF
1-7
Reserved
-
-
ON
1-8
Reserved
-
-
OFF

Rev. 1.01
- 13 -
SRP-330
1-5 Installing or Replacing the Paper Roll
※NOTE
Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the
paper glued to the core because the printer cannot detect the paper end correctly.
1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost.
1-5-2 Open the paper roll cover by raise the cover-open lever.
※NOTE
Do not open the print cover while the printer is operating. This may damage the printer.
1-5-3 Remove the used paper roll core if there is one.
1-5-4 Insert the paper roll as shown.

Rev. 1.01
- 14 -
SRP-330
1-5-5 Be sure to note the correct direction that the paper comes off the roll.
1-5-6 Pull out a small amount of paper, as shown. Then close the cover.
※NOTE
When closing the cover, press the center of printer cover firmly to prevent paper
miss-loading.
1-5-7 Tear off the paper as shown.

Rev. 1.01
- 15 -
SRP-330
1-6 Using the Printer
1-6-1 Control Panel
1-6-2 Mounting 2” Partition
Hang the partition at the front and press down the rear to mount the 2”partition as shown in
the picture.
※Caution
After using 2"(58mm) paper roll, do not replace it with 3"(79.5±0.5mm) paper roll.
○POWER
The POWER light is on whenever the printer is on.
○ERROR
This indicates an error.
○PAPER
This light indicates the near end of the paper roll. Install a new
paper roll and the printer will continue printing. When the light
blinks, it indicates the self-test printing standby state or macro
execution Standby state when the macro execution command is
used.
○FEED
Press the FEED button once to advance paper one line. You can
also hold down the FEED button to feed paper continuously.

Rev. 1.01
- 16 -
SRP-330
1-7 Connecting the computer
You need an appropriate interface cable.
1-7-1 Plug the cable connector securely into the printer’s interface connector.
1-7-2 Tighten the screws on both sides of the cable connector.
1-7-3 Attach the other end of the cable to the computer.

Rev. 1.01
- 17 -
SRP-330
1-8 Connecting the Power Supply
※CAUTIONS
When connecting or disconnecting the power supply from the printer, make sure that the
power supply is not plugged into an electrical outlet. Otherwise you may damage the power
supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your
dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the power
supply or the printer.
1-8-1 Make sure that the printer’s power switch is turned off, and the power supply’s power
cord is unplugged from the electrical outlet.
1-8-2 Check the label on the power supply to make sure that the voltage required by the
power supply matches that of your electrical outlet.
1-8-3 Plug in the power supply’s cable as shown below. Notice that the flat side of the plug
faces down.
※NOTE
To remove the DC cable connector, make sure that the power supply’s power cord is
unplugged; then grasp the connector at the arrow and pull it straight out.

Rev. 1.01
- 18 -
SRP-330
2. Self Test
The self-test checks whether the printer has any problems. If the printer does not function
properly, contact your dealer. The self-test checks the following;
2-1 Make sure paper roll has been installed properly.
2-2 Turn on the power while holding down the FEED button. The self-test begins.
2-3 The self-test prints the current printer status, which provides the control ROM version
and the DIP switch setting.
2-4 After printing the current printer status, self-test printing will print the following,
and pause (The PAPER LED light blinks).
SELF-TEST PRINTING.
PLEASE PRESS THE FEED BUTTON.
2-5 Press the FEED button to continue printing.
The printer prints a pattern using the built-in character set.
2-6 The self-test automatically ends and cuts the paper after printing the following.
*** COMPLETED ***
2-7 The printer is ready to receive data as soon as it completes the self-test.

Rev. 1.01
- 19 -
SRP-330
3. Hexadecimal Dumping
This feature allows experienced users to see exactly what data is coming to the printer.
This can be useful in finding software problems. When you turn on the hexadecimal dump
function, the printer prints all commands and data in hexadecimal format along with a guide
section to help you find specific commands.
To use the hexadecimal dump function, follow these steps.
3-1 After you make sure that the printer is off, open the cover.
3-2 Turn on the printer, while holding down the FEED button.
3-3 Close the cover, then the printer enters the hexadecimal dump mode.
HEXADECIMAL DUMPING
To terminate hexadecimal dump
Press FEED button three times.
3-4 Run any software program that sends data to the printer. The printer will print all the
codes it receives in a two-column format. The first column contains the hexadecimal
codes and the second column gives the ASCII characters that corresponds to the codes.
1B 21 00 1B 26 02 40 40 40 40
. ! . . & . @ @ @ @
02 0D 1B 44 0A 14 1E 28 28 28
. . . D . . . . ( ( (
00 01 0A 41 0D 42 0A 43 43 43
. . . A . B . C C C
- A period (.) is printed for each code that has noASCII equivalent.
- During the hex dump, all commands except DLE EOT and DLE ENQ are disabled.
3-5 When the printing finishes, press FEED button three times.
Hexadecimal Dump Completed.

Rev. 1.01
- 20 -
SRP-330
4. Specification
Printing method
Thermal line printing
Dot density
180 dpi (7dots/mm)
Printing width
72 mm
Paper width
79.5±0.5 mm
Characters per line (default)
42 (Font A)
56 (Font B)
56 (Font C)
Printing speed
47.28lines/sec , 200 mm/sec
Receive Buffer Size
4K Bytes
※NOTE : Printing speed may be slower, depending on the data transmission
speed and the combination of control commands.
Supply voltage
SMPS Input voltage
100~240 VAC
Frequency
50/60 Hz
SMPS Output voltage
+24 VDC/2.5A
Environmental
Conditions
Temperature
0 ~ 45 ℃(Operating)
-20 ~ 60 ℃(Storage)
Humidity
10 ~ 80 % RH (Operating)
10 ~ 90 % RH (Storage)
; Except for paper
LIFE *
Mechanism Head
150 Km
Auto Cutter
1,500,000 Cut
MCBF *
Mechanism
60,000,000 lines
* These values may vary with environment temperature, printing level, etc.