BIXOLON SRP-350 PlusA User manual

User’s Manual
SRP-350
Thermal Printer
Rev. 1.01
http://www.samsungminiprinters.com

Rev. 1.01 - 2 -
SRP-350
■Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
•Be sure to use only standardized multi-outlets.
PROHIBITED
You must use only the supplied adapter.
•It is dangerous to use other adapters.
PROHIBITED
ONLY SUPPLIED ADAPTER
Do not pull the cable to unplug.
•This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
PROHIBITED
Keep the plastic bag out of children’s reach.
•If not, a child may put the bag on his head.
PROHIBITED
Do not plug in or unplug with your hands wet.
•You can be electrocuted.
PROHIBITED
Do not bend the cable by force or leave it under any
heavy object.
• A damaged cable can cause a fire.
PROHIBITED

Rev. 1.01 - 3 -
SRP-350
CAUTION
Violating following instructions can cause slight wound or damage the appliance.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
• Switch off the printer and unplug the set from the mains.
•After the disappearance of the smoke, call your dealer to
repair it.
PRINTER
TO UNPLUG
Keep the desiccant out of children’s reach.
•If not, they may eat it.
PROHIBITED
Install the printer on the stable surface.
•If the printer falls down, it can be broken and you can hurt
yourself.
PRINTER
PROHIBITED
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
•Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
PRINTER
DISASSEMBLING
PROHIBITED
Do not let water or other foreign objects in the
printer.
•If this happened, switch off and unplug the printer before
calling your dealer.
PRINTER
PROHIBITED
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
•Switch off and unplug the printer before calling your dealer.
PRINTER
DEALER
TO UNPLUG

Rev. 1.01 - 4 -
SRP-350
■Warning - U.S.A
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
■Notice - Canada
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations.
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par
ministre canadien des communications dans les reglements d’interference radio.
■Caution
Some semiconductor devices are easily damaged by static electricity. You should turn the
printer “OFF”, before you connect or remove the cables on the rear side, in order to guard
the printer against the static electricity. If the printer is damaged by the static electricity, you
should turn the printer “OFF”.
■Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not
be disposed with other household wastes at the end of its working life, To
prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take this item for
environmentally safe recycling. Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product should not be mixed with other
commercial wastes for disposal.
■Label Material
* Control Label: PC
* Other Labels: PET

Rev. 1.01 - 5 -
SRP-350
■Introduction
The SRP-350 Roll Printer are designed for use with electronic instruments such as system
ECR, POS, banking equipment, computer peripheral equipment, etc.
The main features of the printer are as follows:
1. High speed printing : 35.5(1/6” Feed) lines per second.
2. Low noise thermal printing.
3. RS-232 (IFA-S TYPE), Parallel (IFA-P TYPE), USB (IFA-U TYPE),
Ethernet (IFA-E TYPE), RS-232 + USB (IFA-SU TYPE).
4. The data buffer allows the unit to receive print data even during printing.
5. Peripheral units drive circuit enables control of external devices such as cash drawer.
6. Characters can be scaled up to 64 times compared to it’s original size.
7. Bar code printing is possible by using a bar code command.
8. Different print densities can be selected by DIP switches.
Please be sure to read the instruction in this manual carefully before using your new
SRP-350.
※NOTE
The socket-outlet shall be near the equipment and it shall be easy accessible.
※All specifications are subjected to change without notice.

Rev. 1.01 - 6 -
SRP-350
■Table of Contents
1. Setting Up the Printer ................................................................................................... 7
1-1 Unpacking.................................................................................................................. 7
1-2 Connecting the Cables .............................................................................................. 8
1-2-1 Serial Interface (RS-232C) ............................................................................ 8
1-2-2 Serial Interface (RS-485) ............................................................................... 9
1-2-3 Parallel Interface (IEEE1284) ...................................................................... 10
1-2-4 USB Interface ...............................................................................................11
1-3 Connecting the Drawer ............................................................................................ 11
1-4 Setting the Dip Switches.......................................................................................... 12
1-4-1 Serial Interface ............................................................................................ 12
1-4-2 Parallel & USB Interface.............................................................................. 13
1-5 Installing or Replacing the Paper Roll...................................................................... 14
1-6 Adjustments and Settings ........................................................................................ 16
1-7 Using the Printer...................................................................................................... 16
1-8 Connecting the computer......................................................................................... 17
1-9 Connecting the Power Supply ................................................................................. 17
2. Self Test....................................................................................................................... 18
3. Hexadecimal Dumping ............................................................................................... 19
4. Specification ............................................................................................................... 20
5. Appendix ..................................................................................................................... 21
5-1 Cleaning Printer....................................................................................................... 21
5-2 Printing speed.......................................................................................................... 21

Rev. 1.01 - 7 -
SRP-350
1. Setting Up the Printer
1-1 Unpacking
Your printer box should include these items. If any items are damaged or missing, please
contact your dealer for assistance.
SRP-350 Cover Cable CD
Roll Paper Manual AC Adapter Power Cord

Rev. 1.01 - 8 -
SRP-350
1-2 Connecting the Cables
You can connect up the three cables to the printer. They all connect to the connector panel
on the back of the printer, which is shown below:
※NOTE
Before connecting any of the cables, make sure that both the printer and the host are
turned off.
1-2-1 Serial Interface (RS-232C)
ON
IF
A
-S TYPE
Drawer kick-out
connector
Power supply
connector
Interface connector
※When the Dip Switch is “ON” on the Serial Interface Board,
DTR and RTS are connected each other.
PRINTER
SIDE (25P)
HOST
SIDE (25P)
PRINTER
SIDE (25P)
HOST
SIDE (9P)
Pin No. Signal name Direction Function
1 FG - Frame Ground
2 TxD Output Transmit Data
3 RxD Input Receive Data
4 RTS Output Ready To Send
5 CTS Input Clear To Send
6 DSR Input Data Set Ready
7 SG - Signal Ground
20 DTR Output Data Terminal Ready

Rev. 1.01 - 9 -
SRP-350
1-2-2 Serial Interface (RS-485)
ON
IF
A
-SF TYPE
Drawer kick-out
connector
Power supply
connector
Interface connector
※When the Dip Switch is “ON” on the Serial Interface Board,
DTR and RTS are connected each other.
PRINTER
SIDE
HOST
SIDE
Pin No. Signal name Direction Function
1 FGND - Frame Ground
2 SD2 Output Send Data
3 SD1 Output
4 RD2 Input Receive Data
5 RD1 Input
7 SGND - Signal Ground
8
9
DR2
DR1 Output Same as DTR(RS-232)
10
11
CS2
CS1 Input Same as DSR(RS-232)

Rev. 1.01 - 10 -
SRP-350
1-2-3 Parallel Interface (IEEE1284)
IF
A
-P TYPE
Drawer kick-out
connector
Power supply
connector
Interface connector
Pin No. Source Compatibility Mode Nibble Mode Byte Mode
1 Host nStrobe HostClk HostClk
2 Host / Printer Data 0 (LSB) - Data 0 (LSB)
3 Host / Printer Data 1 - Data 1
4 Host / Printer Data 2 - Data 2
5 Host / Printer Data 3 - Data 3
6 Host / Printer Data 4 - Data 4
7 Host / Printer Data 5 - Data 5
8 Host / Printer Data 6 - Data 6
9 Host / Printer Data 7 (MSB) - Data 7 (MSB)
10 Printer nAck PtrClk PtrClk
11 Printer Busy PtrBusy /Data3,7 PtrBusy
12 Printer Perror AckDataReq/Data2,6 AckDataReq
13 Printer Select Xflag /Data1,5 Xflag
14 Host nAutoFd HostBusy HostBusy
15 NC NC NC
16 GND GND GND
17 FG FG FG
18 Printer Logic-H Logic-H Logic-H
19~30 GND GND GND
31 Host nInit nInit nInit
32 Printer nFault nDataAvail /Data0,4 nDataAvail
33 GND ND ND
34 Printer DK_Status ND ND
35 Printer +5V ND ND
36 Host nSelectIn 1284-Active 1284-Active

Rev. 1.01 - 11 -
SRP-350
1-2-4 USB Interface
USB
IF
A
-U TYPE
Drawer kick-out
connector
Power supply
connector
USB connector
Pin No. Signal Name Assignment (Color) Function
Shell Shield Drain Wire Frame Ground
1 VBUS Red Host Power
2 D- White Data Line(D-)
3 D+ Green Data Line(D+)
4 GND Black Signal Ground
1-3 Connecting the Drawer
※WARNING
Use a drawer that matches the printer specification. Using an improper drawer may
damage the drawer as well as the printer.
※CAUTION
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and
the telephone line may be damaged.
Plug the drawer cable into the drawer kick-out connector on the back of the printer next to
the power supply connector.
Pin No. Signal name Direction
1 Frame ground -
2 Drawer kick- out drive signal 1 Output
3 Drawer open/close signal Input
4 +24V -
5 Drawer kick- out drive signal 2 Output
6 Signal ground -

Rev. 1.01 - 12 -
SRP-350
1-4 Setting the Dip Switches
1-4-1 Serial Interface
SW Function ON OFF Default
1 Auto Line Feed Always enabled Always disabled OFF
2 Reserved - - OFF
3 Handshaking XON/OFF DTR/DSR OFF
4 Word length 7 bits 8 bits OFF
5 Parity check Yes No OFF
6 Parity selection EVEN ODD OFF
7 ON
8 Baud rate selection Refer to the Following Table OFF
DIP switch Setting 1 Function
Transmission speed SW – 7 SW – 8
9600 baud ON OFF
19200 baud OFF OFF
38400 baud ON ON
57600 baud OFF ON
Baud Rate Selection
SW Function ON OFF Default
1 Emulation STAR EPSON OFF
2 Reserved - - OFF
3 Auto Cutter Selection Disable Enable OFF
4 Busy Condition •Receive Buffer Full •Offline
•Receive Buffer Full OFF
5 OFF
6 Select Print Density Refer to the Following Table OFF
7 Near End Sensor Status Disable Enable OFF
8 Reserved - - OFF
DIP switch Setting 2 Function
Print Density SW - 5 SW – 6
1 ( Light ) ON ON
2 OFF OFF
3 ON OFF
4 ( Dark ) OFF ON
Select Print Density

Rev. 1.01 - 13 -
SRP-350
1-4-2 Parallel & USB Interface
SW Function ON OFF Default
1 Auto Line Feed Always enabled Always disabled OFF
2 Reserved - - OFF
3 Reserved - - OFF
4 Reserved - - OFF
5 Reserved - - OFF
6 Reserved - - OFF
7 Reserved - - OFF
8 Reserved - - OFF
DIP switch Setting 1 Function
SW Function ON OFF Default
1 Emulation STAR EPSON OFF
2 Reserved - - OFF
3 Auto Cutter Selection Disable Enable OFF
4 Busy Condition •Receive Buffer Full •Offline
•Receive Buffer Full OFF
5 OFF
6 Select Print Density Refer to the Following Table OFF
7 Near End Sensor Status Disable Enable OFF
8 Reserved - - OFF
DIP switch Setting 2 Function
Print Density SW - 5 SW – 6
1 ( Light ) ON ON
2 OFF OFF
3 ON OFF
4 ( Dark ) OFF ON
Select Print Density

Rev. 1.01 - 14 -
SRP-350
1-5 Installing or Replacing the Paper Roll
※NOTE
Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have
the paper glued to the core because the printer cannot detect the paper end correctly.
1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost.
1-5-2 Open the paper roll cover by pressing the cover-open button.
※NOTE
Do not open the print cover while the printer is operating. This may damage the printer.
1-5-3 Remove the used paper roll core if there is one.
1-5-4 Insert the paper roll as shown.

Rev. 1.01 - 15 -
SRP-350
1-5-5 Be sure to note the correct direction that the paper comes off the roll.
1-5-6 Pull out a small amount of paper, as shown. Then close the cover.
※NOTE
When closing the cover, press the center of printer cover firmly to prevent
paper miss-loading.
1-5-7 Tear off the paper as shown.

Rev. 1.01 - 16 -
SRP-350
1-6 Adjustments and Settings
The SRP-350 is set up at the factory to be appropriate for almost all users. It does,
however, offer some settings for users with special requirements.
It has DIP switches that allow you to change communication settings, such as
handshaking and parity check, as well as print density.
The SRP-350 also has a near-end sensor for the paper. This can give you a warning when
the paper is almost out. If you find that there is not enough paper remaining on the roll
when the near-end sensor is triggered, you can change the near-end sensor setting.
Rotate the near end sensor tab at front or rear position. (See the below figure)
Near end sensor tab
1-7 Using the Printer
Control Panel
○POWER
The POWER light is on whenever the printer is on.
○ERROR
This indicates an error.
○PAPER
This light indicates the near end of the paper roll. Install a new paper roll
and the printer will continue printing. When the light blinks, it indicates
the self-test printing standby state or macro execution Standby state
when the macro execution command is used.
○FEED
The button can be disabled by the ESC c 5 command. Press the FEED
button once to advance paper one line. You can also hold down the
FEED button to feed paper continuously.

Rev. 1.01 - 17 -
SRP-350
1-8 Connecting the computer
You need an appropriate interface cable.
1-8-1 Plug the cable connector securely into the printer’s interface connector.
1-8-2 Tighten the screws on both sides of the cable connector.
1-8-3 Attach the other end of the cable to the computer.
1-9 Connecting the Power Supply
※CAUTIONS
When connecting or disconnecting the power supply from the printer, make sure that the
power supply is not plugged into an electrical outlet. Otherwise you may damage the
power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your
dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the
power supply or the printer.
1-9-1 Make sure that the printer’s power switch is turned off, and the power supply’s power
cord is unplugged from the electrical outlet.
1-9-2 Check the label on the power supply to make sure that the voltage required by the
power supply matches that of your electrical outlet.
1-9-3 Plug in the power supply’s cable as shown below. Notice that the flat side of the plug
faces down.
※NOTE
To remove the DC cable connector, make sure that the power supply’s power cord is
unplugged; then grasp the connector at the arrow and pull it straight out.

Rev. 1.01 - 18 -
SRP-350
2. Self Test
The self-test checks whether the printer has any problems. If the printer does not function
properly, contact your dealer. The self-test checks the following;
2-1 Make sure paper roll has been installed properly.
2-2 Turn on the power while holding down the FEED button. The self-test begins.
2-3 The self-test prints the current printer status, which provides the control ROM version
and the DIP switch setting.
2-4 After printing the current printer status, self-test printing will print the following,
and pause (The PAPER LED light blinks).
Self-test printing.
Please press the FEED button
2-5 Press the FEED button to continue printing.
The printer prints a pattern using the built-in character set.
2-6 The self-test automatically ends and cuts the paper after printing the following.
*** COMPLETED ***
2-7 The printer is ready to receive data as soon as it completes the self-test.

Rev. 1.01 - 19 -
SRP-350
3. Hexadecimal Dumping
This feature allows experienced users to see exactly what data is coming to the printer.
This can be useful in finding software problems. When you turn on the hexadecimal dump
function, the printer prints all commands and data in hexadecimal format along with a
guide section to help you find specific commands.
To use the hexadecimal dump function, follow these steps.
3-1 After you make sure that the printer is off, open the cover.
3-2 Turn on the printer, while holding down the FEED button.
3-3 Close the cover, then the printer enters the hexadecimal dump mode.
3-4 Run any software program that sends data to the printer. The printer will print all the
codes it receives in a two-column format. The first column contains the hexadecimal
codes and the second column gives the ASCII characters that corresponds to the
codes.
1B 21 00 1B 26 02 40 40 40 40 . ! . . & . @ @ @ @
02 0D 1B 44 0A 14 1E 28 28 28 . . . D . . . . ( ( (
00 01 0A 41 0D 42 0A 43 43 43 . . . A . B . C C C
A period (.) is printed for each code that has no ASCII equivalent.
During the hex dump, all commands except DLE EOT and DLE ENQ are disabled.
3-5 When the printing finishes, turn off the printer.
3-6 Turn on the printer and then the hexadecimal mode is off.

Rev. 1.01 - 20 -
SRP-350
4. Specification
Printing method Thermal line printing
Dot density 180 X 180 dpi (7dots/mm)
Printing width 72.192 ± 0.2mm
Paper width 79 ~ 80 mm
Characters per line (default) 42 (Font A)
56 (Font B)
Printing speed 35.5 lines/sec(1/6” Feed)
150 mm/sec
Receive Buffer Size 4K Bytes
※NOTE : Printing speed may be slower, depending on the data transmission speed and
the combination of control commands.
Input voltage 120/230 VAC
Frequency 50/60 Hz
Supply voltage
Output voltage +24 VDC
Temperature 5 ~ 35 (Operating)℃
-10 ~ 50 (Storage)℃
Environmental
Conditions
Humidity 30 ~ 80 % RH (Operating)
10 ~ 90 % RH (Storage)
; Except for paper
Mechanism Head 15,000,000 lines
1x108pulse
(Approximately 100 Km)
LIFE *
Auto Cutter 1,000,000 Cut
MCBF * Mechanism 37,000,000 lines
* These values are calculated under printing level 2 with recommended paper at normal
temperature.
* These values may vary with environment temperature, printing level, etc.