BIXOLON SRP-Q300 Instruction manual

Network Connection Manual
SRP-Q300/302
Thermal Printer
Rev. 1.01
http://www.bixolon.com

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Table of Contents
1. Manual Information......................................................................................................3
2. Precautions..................................................................................................................3
3. How to Connect (Printer only) ....................................................................................4
3-1 Android Soft AP mode..............................................................................................7
3-2 iOS Soft AP mode.....................................................................................................8
3-3 How to change Infrastructure mode..........................................................................9
4. Factory Reset (Printer only)......................................................................................11
5. Specifications (B-gate only)......................................................................................13
6. How to Connect (B-gate only)...................................................................................14
6-1 Initial Wireless LAN Connection (Windows 2000)...................................................15
6-2 Initial Wireless LAN Connection (Windows XP)......................................................15
6-3 Initial Wireless LAN Connection (Windows VISTA, Windows 7, 8, 10)...................20
6-4 Initial Wireless LAN Connection (iOS)....................................................................26
7. Configuration (B-gate only) ......................................................................................27
7-1 LAN Setting Values.................................................................................................27
7-2 WLAN Setting Values.............................................................................................27
7-3 Web Browser..........................................................................................................28
8. Network Status Check (B-gate only)........................................................................29
9. Troubleshooting (B-gate only)..................................................................................30

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1. Manual Information
This WLAN manual provides information on the connection of wireless network with the
mobile printer.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and
quality of all our products. In following, product specifications and/or user manual content
may be changed without prior notice.
2. Precautions
2-1 The printer has to be within 100m(Out door) from AP(Access point) to connect
WLAN. Although 35m is able to communicate in door, WLAN could be affected by
environment to be shorten.
2-2 The maximum separating distance may be shortened if transmission obstacles, such
as cement walls, are present
2-3 If a device (such as a microwave oven, wireless LAN, etc.) that uses the same
frequency is present, transmission may be interrupted. Separate the printer and
Bluetooth-enabled device from such interrupting devices by a distance of at least 5m.
2-4 As to Normal POS printer and B-gate printer, both have different concept of usage,
resulting to different way of printer connection, setting and functioning.Accordingly,
this manual explains the printer connection, setting and functioning on normal POS
printer and B-gate printer separately.

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3. How to Connect (Printer only)
WLAN can be configured through the printer’s WLAN interface. Likewise, WLAN can also
be configured though the printer’s USB interface.
(1) Connecting Printer
1) USB cable
Connect USB cable to Printer, PC device.
Use the “Net Configuration Tool” to adjust the settings.
2) WLAN
Connect to the AP (Access Point) configured in Infrastructure mode in order to connect to
the LAN/wireless network
Infrastructure mode
In order to configure the network between the wireless host device and the printer, set the
printer to Soft AP Mode.
Soft AP mode
A P

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(2) Checking Network Setting
After the printer has finished booting, open the printer cover and press and hold the FEED
button for 5 seconds. This will cause the internal buzzer to buzz 5 times and enter the
interface setting confirmation mode. Then add the paper, close the cover, and check that
the following message is printed.
* For models not supported by WLAN, the Error/Paper ELD will be toggled untilWLAN is
booted.
If the above message is printed, select Mode 1, and you will see the following LAN data.
(To select Mode 1, press the Feed button once quickly/ once long.)
* For models not supported by WLAN,numbers 3 and 4 will not be printed.
Checking Interface Setting
0: Exit
1: LAN Information Print
2: LAN Factory Reset and Reboot Printer
3: WLAN Information Print
4: WLAN Factory Reset and Reboot Printer
5 or more: None
Select Modes by Feed button control
as below.
Step 1. Short-press as many times as
The mode number to choose.
Step 2. Long-press over 1 second.
*e.g. To choose Mode 2, press Feed
Button 3 times(short-short-long)
COVER OPEN LEVER
FEED BUTTON

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<LAN Information Printing> <WLAN Information Printing>
WLAN SETTING
WLAN F/W VERSION : 02.00(3930)
SYSTEM NAME : SRP-Q300
NETWORK MODE : SOFT AP
FREQUENCY : (Priarity) 2.4GHz/5GHz
AUTHENTICATION : OPEN
ENCRYTION : NONE
ESSID : PRINTER_B03223
DHCP : ENABLED
IPADDRESS : 192.168.1.1
SUBNET MASK: 255.255.255.0
GATEWAY : 192.168.1.2
PORT : 9100
WLAN MACADDRESS :
0 0 1 5 9 4 B 0 3 2 2 3
LAN SETTING
MAC ADDRESS :
00:15:94:C2:6B:A8
IPADDRESS : 192.168.0.48
SUBNET MASK: 255.255.255.0
GATEWAY : 192.168.0.1
PORT : 9100
INACT. TIME : 0

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3-1 Android Soft AP mode
1) Select “Wi-Fi”. 2) Select the printer to connect.
3) Select “CONNECT”. 4) Wi-Fi communication is available.

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3-2 iOS Soft AP mode
1) Select “Wi-Fi”. 2) Wi-Fi ON and Select the printer
to connect.
3) Wi-Fi communication is available.

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3-3 How to change Infrastructure mode
1) Enter the IP address of the printer in the address bar, and the following login window will
pop up. Enter the ID and Password set for the printer, and then click [LOG IN]
(Default User Name: admin, Password: password)
2) Select “Wireless” to change Wi-Fi mode.

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3) Select “Infrastructure”, and set SSID, WLAN Security Type.
4) Reboot the Printer.

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4. Factory Reset (Printer only)
This function changes the LAN/WLAN settings of the printer to the initial factory settings.
Method
After the printer has finished booting, open the printer cover and press and hold the FEED
button for 5 seconds. This will cause the internal buzzer to buzz 5 times and enter the
interface setting confirmation mode. Then add the paper, close the cover, and check that
the following message is printed.
If the above message is printed, select Mode 2, and you will see the following LAN
information. (To select Mode 2, press the Feed button twice quickly / once long.)
* For models not supported by WLAN,numbers 3 and 4 will not be printed.
Checking Interface Setting
0: Exit
1: LAN Information Print
2: LAN Factory Reset and Reboot Printer
3: WLAN Information Print
4: WLAN Factory Reset and Reboot Printer
5 or more: None
Select Modes by Feed button control
as below.
Step 1. Short-press as many times as
The mode number to choose.
Step 2. Long-press over 1 second.
*e.g. To choose Mode 2, press Feed
Button 3 times(short-short-long)
COVER OPEN LEVER
FEED BUTTON

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LAN Factory Reset OK! Reboot Printer.
After the above message is printed, the printer willautomatically reboot.
Factory Reset Values
System
Printer Name *Printer model
Printer Port Num
9100
User ID admin
User Password password
Enc / Auth Encryption None/Open
Network
Network Mode Soft AP mode
SSID PRINTER_{MAC address}
Inactivity time
10
IP Assignment Method Manual (DHCP server)
IP, Subnet, Gateway IP : 192.168.1.1 Subnet : 255.255.255.0
Gateway : 192.168.1.2
Specification
Feature Implementation
Operation Mode
Infrastructure, Soft AP, Ad-hoc, Wi-Fi Direct
Wireless Standard IEEE 802.11b/g/n, IEEE 802.11a/b/g/n
Range
Up to 100m free space (Outdoor)
Security
WEP64/128
WPA1/2 – PSK
WPA 1/2 – Enterprise
(EAP-TLS, EAP-TTLS, PEAP, LEAP, EAP-FAST)
Management
WLAN Configuration tool, HTTP, Smart connection APP

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5. Specifications (B-gate only)
(1) WLAN USB Adapter
BIXOLON B-gate printers require WLAN USB adapter to use the wireless LAN function.
WLAN USB Adapter for BIXOLON printers should be available from BIXOLON.
USB Adapter from market not BIXOLON is not guaranteed to be working properly with
BIXOLON B-gate.
(2) Ethernet(LAN) / WLAN Protocol
Layer Protocol
Network Layers
ARP, IP, ICMP
Transport Layers
TCP, UDP
Application Layers DHCP, DNS Raw Print
HTTP
(3) WLAN Security
- WEP
- WPA/WPA2 (TKIP/AES-CCMP/TKIP+AES) PSK
- EAP(PEAP, FAST, LEAP, TTLS)

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6. How to Connect (B-gate only)
Both Ethernet and WLAN can be configured through the printer’s Ethernet interface.
Likewise, both Ethernet and WLAN can also be configured though the printer’s WLAN
interface. When you want to change the Ethernet or WLAN of the printer, the network
settings of the host (PC, PDA, etc) and Ethernet or WLAN of the printer must configured
properly configured so that communication can be established.
(1) Connecting B-gate
1) Ethernet(LAN)
Connect the LAN cable to the B-gate.
A direct cable or cross cable can be connected to the Hub or Host for use.
2) WLAN
Connect to theAP (Access Point) configured in Infrastructure mode in order to connect
to the LAN/wireless network.
Infrastructure mode
In order to configure the network between HOST to B-gate, connect to the terminal in
Ad-hoc Mode.
Ad-hoc mode
A P

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6-1 Initial Wireless LAN Connection (Windows 2000)
Windows 2000 does not support wireless network setting.
When you use Windows 2000, you need to set the utility option as below after installing
utility program related to the wireless LAN driver that you use.
- Network mode : Ad-hoc
- SSID : BIXOLON_adhoc
- IP address : 192.168.1.2
- Subneet Mask : 255.255.255.0
- Authentication(Encription) : Open(None)
6-2 Initial Wireless LAN Connection (Windows XP)
When wireless utility program is installed, you have to set the wireless control values
via the program, otherwise you have to terminate the program in order to do proper
setting after following the steps “Control Panel>>Administrative tools>>
Services>>Wireless Zero Configuration>>Start”.
1) Right click on the icon, and select Properties.
2) Select and right click on the Wireless Network Connection, and then select Properties.

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3) Select Internet Protocol (TCP/IP), and then click “Properties”.
4) Set the IP settings as shown below, and then click “OK”.

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5) Select the Wireless LAN tab, and then select “Use Windows to configure my wireless
network settings.”
Click the “Advanced” button.
6) Select “Computer-to-computer (ad hoc) network only.”

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7) Click the “Add” button.
8) Enter “BIXOLON_adhoc” as the Network name (SSID).
Network Authentication: Select Open
Data Encryption: Select Disabled
Click the “OK” button.

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9) Click the “Connect” tab and check “Connect when this network is in range.”
10) Check whether the settings are updated as shown below, and then click “Close”
When the printer is set to the default value (Adhoc mode, SSID: BIXOLON_adhoc), it
will automatically connect.

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6-3 Initial Wireless LAN Connection (Windows VISTA, Windows 7, 8, 10)
When wireless utility program is installed, you have to set the wireless control values via
the program, otherwise you have to terminate the program in order to do proper setting
after following the steps “Control Panel>>Administrative tools>>Services>>Wireless Zero
Configuration>>Start”.
1) Click the “Start>>Control Panel”.
2) Click the “View network status and tasks”.