Black Box ACUREM User manual

APRIL 2002
ACUREM
ACUMREM
ACUSREM
ACUVREM
ACUWREM
ACUREMSW
ACU1006MRA
ACU1006MRVA
Interconnect
REMOTE
Brightness Focus
Installation Guide for
ServSwitch™ Brand
CAT5 KVM Extender
Standalone Remote Units
and Remote Hubs
FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone].
Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018
World-Wide Web: www.blackbox.com • E-mail: [email protected]
© Copyright 2002. Black Box Corporation. All rights reserved.
Customer Support Information:
REMOTE-1G5

1
THE SERVSWITCH™ FAMILY
Welcome to the ServSwitchTM Family!
Thank you for purchasing a BLACK BOX®ServSwitch™Brand CAT5 KVM
Extender model! We appreciate your business, and we think you’ll appreciate the
many ways that your enhanced keyboard/video/mouse system will save you money,
time, and effort.
That’s because our ServSwitch family is all about breaking away from the
traditional, expensive model of computer management. You know, the one-size-
fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no
more, no less.” Why not a single user station (monitor, keyboard, and mouse) for
multiple computers—even computers of different platforms? Why not a pair of
user stations, each of which can control multiple computers? Why not multiple
user stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad line
of robust solutions for all these applications. Do you have just two PCs, and need
an economical alternative to keeping two monitors, keyboards, and mice on your
desk? Or do you need to share dozens of computers, including a mix of IBM®PC,
RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among
multiple users with different access levels? Does your switch have to sit solidly on a
worktable and use regular everyday cables? Or does it have to be mounted in an
equipment rack and use convenient many-to-one cables? No matter how large or
small your setup is, no matter how simple or how complex, we’re confident we
have a ServSwitch system that’s just right for you.
The ServSwitch™family from Black Box—the one-stop answer for all your KVM-
switching needs!
*
This installation guide will tell you how to configure and install your new
ServSwitch™ Brand CAT5 KVM Extender Standalone Remote Unit or Remote
Hub. For an introduction to the Remote Unit or Remote Hub, see Chapter 2. The
Extender Standalone Remote Unit and Remote Hub product codes covered in this
guide are:
ACUREM
ACUMREM
ACUSREM
ACUVREM
ACUWREM
ACUREMSW
ACU1006MRA
ACU1006MRVA
Document REMOTE-1G5

2
SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES
TRADEMARKS USED IN THIS MANUAL
BLACK BOX and the logo are registered trademarks, and ServSwitch,
ServSwitch Multi, and ServSwitch Wizard Pro are trademarks, of Black Box
Corporation.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
AT&T is a registered trademark of AT&T.
Pentium is a registered trademark of Intel Corporation.
IBM, PC/AT, PS/2, and RS/6000 are registered trademarks, and PC/XT is a
trademark, of International Business Machines Corporation.
IntelliMouse, Microsoft, and Windows are registered trademarks and/or
trademarks of Microsoft Corporation in the United States and/or other
countries.
Sun Microsystems is a trademark or registered trademark of Sun Microsystems, Inc.
in the United States and other countries.
Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owners.

3
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used properly, that is, in strict accordance with the manufacturer’s
instructions, may cause interference to radio communication. It has been tested
and found to comply with the limits for a Class A computing device in accordance
with the specifications in Subpart B of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when the equipment is
operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the
interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Shielded PC-equipment cables must be used with this equipment to maintain
compliance with radio frequency energy emission regulations and ensure a suitably
high level of immunity to electromagnetic disturbances.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital
apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique publié par Industrie Canada.
FCC/IC STATEMENTS

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SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES
EUROPEAN UNION DECLARATION OF CONFORMITY
WARNING!
This is a class A product. In a domestic environment, this product might
cause radio interference, in which case the user might be required to
take adequate remedial measures.
This product complies with the following harmonized standards:
• EN55022 (1994), EN55024 (1998)
• EN61000-3-2 (1995), EN61000-3-3 (1995), EN60950 (2000)
When you use this product in environments that have high levels of
electromagnetic interference, you might experience some slight disturbance in its
operation. If this occurs, please refer to the Troubleshooting chapter of this
installation guide or call technical support.
To maintain compliance, use only cables supplied (or recommended) for use
with this product.

5
NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.
NOM STATEMENT

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SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

7
TABLE OF CONTENTS
Contents
Chapter Page
1. Specifications ............................................................................................. 9
2. Introduction ............................................................................................. 14
3. Configuration ........................................................................................... 17
3.1 Setting the 2-Position DIP Switch on the Micro Remotes .............. 17
3.2 Setting the Cable-Length Jumpers in
All Non-Micro Remote Units ......................................................... 19
3.3 Setting the 4-Position DIP Switch in
All Non-Micro Remote Units ......................................................... 21
3.3.1 ACUREM and ACUSREM ...................................................... 21
3.3.2 ACUREMSW and ACUVREM ................................................ 22
3.4 Setting the Data-Rate Jumper in the ACUSREM ............................ 23
3.5 Setting the Flow-Control Jumpers in the ACUSREM ..................... 24
3.6 Setting the Microphone-Amplification Jumper in the
KVM/Serial/Audio Remotes (Not Normally Necessary) ............ 24
4. Installation and Adjustment .................................................................... 26
4.1 Test-Placement (Optional) .............................................................. 26
4.2 Attaching Devices .............................................................................. 26
4.2.1 Special Concerns About Connecting Audio Devices to the
KVM/Serial/Audio Extender .............................................. 28
4.2.2 Attaching a CPU to the CPU Port on an ACUREMSW
Switching Remote Unit ........................................................ 29
4.2.3 Attaching a KVM Switch to the CPU Port on an
ACUREMSW Switching Remote Unit .................................. 30
4.2.4 Attaching User Equipment to the User Port ......................... 33
4.2.5 Attaching a KVM Switch to the User Port ............................. 34
4.3 Finishing Your Installation ............................................................... 37
4.4 Adjusting the Video Compensation on a
Non-Micro Remote Unit ................................................................ 39
5. Troubleshooting ...................................................................................... 40
5.1 Calling Black Box .............................................................................. 40
5.2 Shipping and Packaging ................................................................... 40

8
SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES
Appendix Page
Appendix A: Twisted-Pair Cable Pinning/Pairing ........................................ 41
Appendix B: Rackmounting Remotes ........................................................... 42
Appendix C: Setting Your KVM/Serial Extender System to 1200 bps ........ 44
Appendix D: Keyboard-Command Summary ............................................... 46
Appendix E: Distinguishing Features and Compatibility ............................. 48

9
CHAPTER 1: Specifications
1. Specifications
Cable Required: Between Remote and Local: Category 5 solid unshielded
or shielded twisted pair (UTP or STP), wired to the
EIA/TIA-568A or (preferred) -568B standard,
terminated with RJ-45 male connectors; for
pinning/pairing, see Appendix A
Compliance: CE Class A, FCC Part 15 Subpart B Class A, IC Class/
classe A
Compatibility: Video: VGA, SVGA, XGA, XGA-2, or RGsB (sync on
green), although if your system has monitor ID-bit
requirements, you might need to call Black Box for
technical support;
Keyboard: IBM PC/AT®or PS/2®compatible (PC/AT
types require connector adapter);
Mouse: IBM PS/2 compatible two-button, Microsoft®
IntelliMouse®, or Logitech®PS/2 compatible 3-button
Interfaces: Between Locals and Remotes: Proprietary composite of
all supported types of computer I/O;
To attached user-station equipment:
Depending on the type of unit, either separate or
proprietary composite VGA video and IBM PS/2
compatible keyboard and mouse;
KVM/Serial and KVM/Serial/Audio Remotes only:
EIA/TIA RS-232, DTE;
KVM/Serial/Audio Remotes only: Bidirectional
3.5-mm mini stereo audio
Video Bandwidth
(to –3 dB): All non-Micro models:
Intrinsic: 300 MHz;
Across 100 meters (330 feet) of UTP: 95 MHz (with
equalization)