Black Box InvisaPC DTX1000-T User manual

BL A C K B OX®
Installation and User Manual
InvisaPC™DTX1000 System User Guide
DTX1000-T
DTX1000-R
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [e-mail]
Customer
Support
Information

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Trademarks Used in this Manual
We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 724-746-5500
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 30 seconds.
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

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FCC and IC Statements
Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

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Safety and EMC Approvals and Markings/Patent Information
Safety and EMC Approvals and Markings
FCC and CE Safety certifications and EMC certifications for this product are obtained under one or more of the following designa-
tions: CMN (Certification Model Number), MPN (Manufacturer’s Part Number) or Sales Level Model designation. The designation
that is referenced in the EMC and/or safety reports and certificates are printed on the label applied to this product. European
Union Notification Warning: This is a class A product. In a domestic environment, this product may cause radio interference in
which case the user may be required to take adequate measures.
Patent Information
This product contains patented designs and is protected by U.S. and international patents and patents pending.

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Table of Contents
Table of Contents
Specifications ..............................................................................................................................................................................7
Chapter 1: Product Overview ......................................................................................................................................................9
Introduction...........................................................................................................................................................................9
InvisaPC System Features.......................................................................................................................................................9
Security..........................................................................................................................................................................9
Flash Upgradable...........................................................................................................................................................9
IP Addressing............................................................................................................................................................... 10
Support for Keyboards, Mice, and Mass Storage Devices............................................................................................ 10
Video........................................................................................................................................................................... 10
Transmitter Features ............................................................................................................................................................ 11
Multiplatform Support................................................................................................................................................. 11
Receiver Features ................................................................................................................................................................. 12
Flexible Installation....................................................................................................................................................... 12
On-Screen Display (OSD) ............................................................................................................................................. 12
Operations, Administration, and Maintenance ............................................................................................................ 13
Virtual USB (USB Re-Direction).................................................................................................................................... 13
Audio .......................................................................................................................................................................... 13
Receiver Modes ................................................................................................................................................................... 13
Auto-Login .................................................................................................................................................................. 14
Auto-Connect ............................................................................................................................................................. 14
Private Connection ...................................................................................................................................................... 14
Share Mode................................................................................................................................................................. 14
Chapter 2: Installation............................................................................................................................................................... 18
Installing the InvisaPC Receiver............................................................................................................................................ 18
Required to install the InvisaPC Receiver...................................................................................................................... 18
Mounting option ......................................................................................................................................................... 19
Installing the InvisaPC Transmitter ...................................................................................................................................... 19
Required to install the InvisaPC Transmitter................................................................................................................. 19
Installation options ..............................................................................................................................................................20
Point-to-point installation ............................................................................................................................................20
To connect the InvisaPC Transmitter..................................................................................................................... 21
To connect the InvisaPC Receiver .........................................................................................................................23
Connecting power ............................................................................................................................................... 25
Networked installation ................................................................................................................................................25
To install the InvisaPC system on a network ........................................................................................................27
Chapter 3: Operations...............................................................................................................................................................28
Overview .............................................................................................................................................................................28
LED identification ................................................................................................................................................................ 28
Front panel ..................................................................................................................................................................28
Rear panel ................................................................................................................................................................... 28
Accessing the System ..........................................................................................................................................................29
OSD functions .....................................................................................................................................................................29
User Types ......................................................................................................................................................................................30
Log-on ................................................................................................................................................................................................ 31
Default Username and Password.............................................................................................................................................................. 32
Connections Screen.................................................................................................................................................................................. 33
Creating a New Connection ...........................................................................................................................................................35

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Table of Contents
Connecting ...................................................................................................................................................................................... 37
Edit Connection ............................................................................................................................................................................... 37
Remove Connection ........................................................................................................................................................................ 38
Managing Users ...................................................................................................................................................................................... 39
Add a User.......................................................................................................................................................................................39
Edit a User ....................................................................................................................................................................................... 41
Remove a User ................................................................................................................................................................................ 42
Control Tab...............................................................................................................................................................................................43
Network...........................................................................................................................................................................................44
System ............................................................................................................................................................................................. 45
System Upgrade ..............................................................................................................................................................................45
Resolution........................................................................................................................................................................................46
Password ......................................................................................................................................................................................... 47
Transmitter Configuration................................................................................................................................................................ 47
Configuring a Transmitter................................................................................................................................................................49
Transmitter Information ................................................................................................................................................................... 51
Transmitter Upgrade ........................................................................................................................................................................ 51
Transmitter Restore Factory Defaults ............................................................................................................................................... 51
Transmitter Re-boot ........................................................................................................................................................................ 51
Transmitter Network Settings .......................................................................................................................................................... 52
Hot-key ............................................................................................................................................................................................53
Appendix A. Factory Defaults ......................................................................................................................................................................... 55
InvisaPC Receiver Defaults ........................................................................................................................................................................ 55
Network Settings Defaults............................................................................................................................................................... 55
Connection Defaults........................................................................................................................................................................ 55
Hot-key Default................................................................................................................................................................................56
Connection Modes ..........................................................................................................................................................................56
InvisaPC Transmitter Defaults ................................................................................................................................................................... 56
Network Settings Defaults...............................................................................................................................................................56
Discovering a Transmitter.................................................................................................................................................................57
Lost Admin Password ...................................................................................................................................................................... 57

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Technical Specifications
Technical Specifications
Approvals Unit: FCC, CE, RoHS2;
Power Supply: FCC, CE, RoHS2, TUV, UL®
DDC Support DTX1000-T (Transmitter): Internal DDC table
Default Settings DTX1000-T (Transmitter):
IP Address : 192.168.1.22;
DTX1000-R (Receiver):
IP Address : 192.168.1.21;
Username: admin;
Password: N/A, blank password by default
Distance DTX1000-T (Transmitter):
Distance (maximum) from CPU to TX: 16 feet, DVI-D and USB limitations;
Distance (maximum) between TX and RX: 328 feet (100 m), use a network switch to get further
distances
Encryption Secure Sockets Layer (SSL) over a TCP/IP up to 128-bit for transmitter to receiver with virtualized targets,
dependent on configuration
Environmental Temperature:
Operating: 32ºF to 104ºF (0ºC to 40ºC);
Humidity: 80%, noncondensing
Heat Dissipation
(BTU/hr.),
Maximum
DTX1000-R (Receiver):
(5VDC x 4Amps) * 3.41 = 68.2 BTU/h MAX (Voltage x Nominal Current) * 3.41 = BTU/H
Hotkey Support PrtScrn (default)
Operating
Systems
Supported
Microsoft Windows Vista, XP, Windows 7, Windows 8, Server 2003, Server 2008, Server 2012, Linux,
Solaris, Mac OS
Connectors DTX1000-T (Transmitter):
(1) DVI-I female (digital only) input,
(1) Mini USB Type B female input (USB 2.0 compliant),
(1) 2.5-mm DC jack for power,
(1) RJ-45 female network port;
DTX1000-R (Receiver):
(1) DVI-I female (digital only) output,
(4) USB Type A female,
(1) RJ-45 network,
(2) 3.5-mm MIC/Stereo,
(1) 2.5-mm barrel for power
Power Input: 100-240 VAC, 50/60 Hz, 0.9 Amps max., external in-line power supply;
Input connector type: IEC320, C8;
Output: 5 VDC, 4 Amps max., 20 Watts;
Output connector: 2.5-mm barrel
Power supply cord length: 6 feet (1.8 m)
Dimensions Each unit (TX or RX): 1.38"H x 6.44"W x 4.31"D (3.5 x 16.35 x 10.94 cm)
Weight Each unit (TX or RX): 0.848 lb. (0.38 kg)

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Instructions
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to
persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any
other connections to the equipment.

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Chapter 1 – Product Overview
Introduction
The InvisaPC system, which includes a transmitter and a receiver, provides users with a full desktop
experience from anywhere on the corporate TCP/IP network, while
maintaining the desktop securely
housed in a corporate data center. The desktops accessed can be a physical PC / workstation or can be a
virtual desktop hosted on a server.
Desktop users can access
keyboard, mouse, video, audio, USB mass storage devices, and other USB
devices from the remote
PC/ workstations or Virtual Desktop via the InvisaPC system.
NOTE: References to the InvisaPC system in this document referto both the receiver (DTX1000-R) and the
transmitter (DTX1000-T).
NOTE: Release 1 will not support USB 2.0, mass storage, audio, or share mode.
InvisaPC system features
The InvisaPC system offers the following features.
Security
The InvisaPC system supports Secure Sockets Layer (SSL up to 128-bit when a transmitter and
receiver are connected to each other) over a TCP/IP connection. All media streams transmitted
between the InvisaPC Receiver and the Transmitter are encrypted. Password protection is also
provided to control access to all administration functions.
Flash upgradable
Upgrade your firmware at any time using a USB flash-drive in an InvisaPC Receiver unit to ensure
that your
InvisaPC system is always running the most current version available. Both the InvisaPC
Transmitter and the
Receiver are Flash upgradable.

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IP addressing
The InvisaPC Receiver and Transmitter are IP-addressable devices, giving you the flexibility to
locate workstations anywhere within your enterprise and at any distance from your desktop users.
The InvisaPC receiver and transmitter use standard network protocols to transfer data between the
remote workstation and the peripheral devices located at the user’s desk. The InvisaPC Receiver and
Transmitter can
operate on a network connection of 100 Mbps or better.
Support for keyboards, mice and mass storage devices
USB keyboards and mice are fully supported by the InvisaPC system. The remote workstation
default keyboard and mouse drivers are fully supported, enabling the InvisaPC
system to support
two, three and five-button mice with scroll and tilt-wheel capability. Composite
mouse and
keyboard devices are also supported, along with mass storage devices and other types of
USB
devices. CD and DVD/ROM drives, thumb drives, printers, pen tablets, and isochronous USB
devices
such as headsets and webcams are supported.
Support for non-keyboard and mice USB re-direction (also called virtual USB) is provided
automatically on the InvisaPC Receiver, but can be overridden by the admin. In an InvisaPC
Receiver, the first three devices that are not keyboard or
mouse are assigned to the virtual USB
channel (vUSB channel or USB re-direction) and passed to the
remote computer. When connecting
to a non-Transmitter target (i.e. remote FX virtual desktop), USB is supported for common USB
devices.
NOTE: Release 1 will not support USB redirection or mass storage devices.
NOTE: A hub can be attached externally to the InvisaPC Receiver, but a maximum of three devices can be
assigned to vUSB or USB re-direction. Multiple keyboard and mice can additionally be supported –
though all use the default drivers.
The InvisaPC transmitter provides a single physical USB interface by providing an integrated hub
within the transmitter.
Video
The InvisaPC system supports Video of 24-bit color depth up to a maximum resolution of 1920 x
1200 at 60 Hz on both transmitter and receiver. A DVI-I connector is provided on both Receiver and
Transmitter, but only digital video is supported. The system supports DDC version 2B.
DDC2B is a bidirectional serial communication between a computer graphics interface and display
device. This standard describes and compares each display control interface.

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The InvisaPC supports the resolutions listed below:
• 640 x 480 @ 60 Hz
• 800 x 600 @ 60 Hz
• 1024 x 768 @ 60 Hz
• 1600 x 1200 @ 60 Hz
• 1280 x 1024 @ 60 Hz
• 1280 x 960 @ 60 Hz
• 1280 x 800 @ 60 Hz
• 1440 x 900 @ 60 Hz
• 1680 x 1050 @ 60 Hz
• 1400 x 1050 @ 60 Hz
• 1280 x 720 @ 60 Hz
• 1920 x 1200 @ 60 Hz
• 1920 x 1080 @ 60 Hz
NOTE: These resolutions are supported at the time of writing this manual.
Transmitter features
The transmitter connects externally to the DVI port and a USB port of the remote workstation. The
InvisaPC transmitter is attached directly to the remote workstation and is powered by an external
Power-Supply Unit (PSU).
The transmitter captures, compresses, and encrypts the workstation’s media streams and transmits
them to the Receiver over a standard TCP/IP network.
Multiplatform support
The Transmitter is connected to the remote workstation via USB and DVI connectors. This enables
the InvisaPC
Receiver to interoperate seamlessly with PC, Oracle/Sun® and Macintosh®
workstation.

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Receiver features
The InvisaPC Receiver enables the desktop user’s peripherals to connect to the target workstation or
virtual desktop
via a network connection to the Transmitter connected to the target workstation or to the
server hosting the virtual desktop.
Multiplatform support
InvisaPC is compatible with the following operating systems:
∞Microsoft® Windows® Vista, XP, Windows 7, Windows 8, Server 2003, Server 2008, Server
2012
∞Linux®
∞SolarisTM
∞Mac OS®
The default keyboard drivers for these operating systems are supported by the InvisaPC system.
NOTE: For virtual desktops, typically Pro or Enterprise versions of the Windows operating system are required
for VDI. See www.microsoft.com for Terminal Services (RDSH) or VDI (RDVH) requirements.
Flexible installation
The InvisaPC Receiver provides you with the following flexible installation features:
∞Installation doesn’t require new drivers or software.
∞Standard UTP cabling makes installation simple and keeps costs low.
On-Screen Display (OSD)
The InvisaPC Receiver includes an On-Screen Display (OSD) that allows you to view information
about the
configurationof your system and manage the configuration when logged in as admin.

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Operations, administration, and maintenance
The InvisaPC Receiver’s OSD allows you to perform administration and maintenance tasks for both
the InvisaPC Receiver and Transmitter. Examples of tasks you can
perform include creation of user
access rights, configuration of network settings, and firmware Flash upgrades.
Virtual USB (USB re-direction)
USB devices can be attached to the InvisaPC Receiver and function as if they are directly
connected to the remote workstation or virtual desktop. This is called virtual USB and this term
will refer to both operation with a transmitter or virtual desktop. This is often referred to as USB
re-direction in virtual desktop systems.
USB devices can be hot-plugged.
NOTE: In Release 1, virtual USB/USB redirection is not supported.
Audio
The InvisaPC system supports CD-quality stereo audio from the remote workstation (with the
Transmitter connected) or virtual desktop to peripheral speakers connected to the line-out
connector on the InvisaPC receiver. The InvisaPC Transmitter uses USB to capture audio from the
remote workstation (hence no need for a separate audio cable at the transmitter).
The InvisaPC Receiver supports mono-quality audio from a peripheral microphone
connected via
Microphone-In connector on the receiver
to the remote workstation (with a Transmitter connected)
or a virtual desktop. The InvisaPC Transmitter uses USB to supply the microphone data to the
remote workstation (hence no need for a separate audio cable at transmitter).
NOTE: In Release 1, audio and microphone are not supported.
Receiver modes
The InvisaPC system can operate in Auto-Login Mode, Auto-Connect Mode, Matrix Mode, or Share
Mode. The
InvisaPC receiver and transmitter can obtain their IP address data from a DHCP server in
any of the
three modes.

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Auto-Login
In Auto-Login Mode, turning on the InvisaPC Receiver automatically causes it to login as a pre-
defined user. The user is presented with the available connections that can be made to remote
workstations/virtual desktops.
Auto-Connect
In Auto-Connect Mode, when a user logs-in to the InvisaPC Receiver, it causes an automatic
connection to their
allocated workstation or virtual desktop (this connection is pre-defined and
triggered by a successful login).
Private Connection
In Private Mode, when a user makes a connection to a target workstation/virtual desktop, this
connection is only accessible by this user. All other users will receive a “busy” message if they
attempt to connect to the same workstation/virtual machine. This is the default mode for
connections.
NOTE: In Release 1, private connections are not supported, but will not affect anything because sharing is not
supported.
Share Mode
In Share Mode, multiple users can connect to the audio and video of a target computer over the
network and arbitrate for control of the keyboard and mouse of that computer. Non-keyboard and
mice devices are not supported on shared connections.
NOTE: Share mode is not supported on V1.x version of InvisaPC firmware.
These various modes can be mixed on a particular Receiver and connection. For example Auto-
Login and Auto-Connect can be combined to enable an InvisaPC receiver to automatically connect
to a specific target workstation/virtual desktop when power is applied without any user-intervention
that might be required for Digital Signage type of deployments.
In Figure 1, a typical deployment is shown in what to is called basic extender. In this deployment,
only one Transmitter and Receiver are used to allow remote access to a single workstation.

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Figure 1 - InvisaPC System (basic extender)
Table 1.1: Figure 1 Descriptions
Number Description
1 PC or Workstation
2 InvisaPC Transmitter
3 IP network – 100Mbps
4 InvisaPC Receiver
5 User Peripherals –
keyboard, mouse,
monitor

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
In Figure 2, a larger scale system is shown. This is referred to as an unmanaged matrix type of
deployment. In this deployment, there are several Receivers and Transmitter as well as virtual
desktops.

Figure 2 - InvisaPC Systems (Unmanaged Matrix)

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
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
followingprecautions:
∞Test AC outlets at the workstation and monitor for proper polarity and grounding.
∞Use only with grounded outlets at both the workstation and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the workstation and the transmitter from the
same
supply.
NOTE: The AC inlet is the main disconnect.

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CHAPTER
2


Chapter 2 - Installation
Installing the InvisaPC Receiver
Before installing your InvisaPC Receiver, refer to the list below to ensure that you have
all the
items necessary for installation.
Requirements to install the InvisaPC Receiver
1. InvisaPC Receiver
2. External power supply for the InvisaPC Receiver
3. IEC power cord
4. InvisaPC Quick Installation Guide (QIG)

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Mounting option
The InvisaPC Receiver mounts to the rear of a flat panel monitor via a mounting
plate
accessory.
Installing the InvisaPC Transmitter
Before installing your InvisaPC Transmitter, refer to the list below to ensure that you
have all the
items necessary for installation.
Requirements to install the InvisaPC Transmitter
1. InvisaPC Transmitter
2. External power supply for the InvisaPC Receiver
3. IEC power cord
4. DVI cable (provided with unit)
5. USB cable (provided with unit)
6. InvisaPC Quick Installation Guide (QIG)

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Installation options
CAUTION: To reduce the risk of electric shock or damage to your equipment, disconnect the power from the
InvisaPC Receiver or Transmitter by unplugging the power supply from the electrical outlet. To reduce the
risk of electric
shock or damage to your equipment, turn on the remote workstation and the InvisaPC
Transmitter in the order
described in the following procedures.
You can install the InvisaPC system with the InvisaPC Receiver either on a point-
to-point or
networkedconfiguration.
Point-to-point installation
In a point-to-point configuration, no administrator setup of the InvisaPC Transmitter or
the InvisaPC Receiver is required. This enables you to install the system quickly,
directly out-of-the-box.
However, in the point-to-point configuration, you can install
only one InvisaPC Transmitter and
InvisaPC Receiver pair on a subnet, and both must
be on the same subnet unless a router is present in the network to span subnets.
Figure 3 - Point-to-point installation