Black Box ServSwitch KV130-UPG User manual

CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (o tside U.S. call 724-746-5500)
FREE technical s pport 24 ho rs a day, 7 days a week: Call 724-746-5500 or fax [phone]
Mailing address: Bla k Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.bla kbox. om • E-mail: info@bla kbox. om
JUNE 2002
KV130-UPG
Serial Upgrade Kit for
ServSwit h™ Affinity

1
THE SERVSWITCH™ FAMILY
Welcome to the ServSwitchTM Family!
Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM-switch
accessory! We appreciate your business, and we think you’ll appreciate how your
enhanced ServSwitch system will save you money, time, and effort.
That’s because our ServSwitch family is all about breaking away from the
traditional, expensive model of computer management. You know, the one-size-
fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no
more, no less.” Why not a single user station (monitor, keyboard, and mouse) for
multiple computers—even computers of different platforms? Why not a pair of
user stations, each of which can control multiple computers? Why not multiple
user stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad line
of robust solutions for all these applications. Do you have just two PCs and need an
economical alternative to keeping two monitors, keyboards, and mice on your
desk? Or do you need to share dozens of computers, including a mix of IBM®PC,
RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI™ compatibles among
multiple users with different access levels? Does your switch have to sit solidly on a
worktable and use regular everyday cables? Or does it have to be mounted in an
equipment rack and use convenient many-to-one cables? No matter how large or
small your setup is, no matter how simple or how complex, we’re confident we
have a ServSwitch system that’s just right for you.
The ServSwitch™family from Black Box—the one-stop answer for all your KVM-
switching needs!
*
This manual will tell you all about your Serial Upgrade Kit for ServSwitch™
Affinity, including how to install, operate, and troubleshoot it. For an introduction
to the Serial Upgrade Kit, see Chapter 2. The Serial Upgrade Kit product code
covered in this manual is:
KV130-UPG

2
SERIAL UPGRADE KIT FOR SERVSWITCH™ AFFINITY
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
Class B Digital Device. This equipment has been tested and found to comply with the
limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or telephone reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
To meet FCC requirements, shielded cables are required to connect this device to
other Class B certified devices.
This digital apparatus does not exceed the Class B limits for radio noise emission from digital
apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de classe B prescrites dans le Règlement sur le brouillage
radioélectrique publié par Industrie Canada.

3
NOM STATEMENT
NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.

4
SERIAL UPGRADE KIT FOR SERVSWITCH™ AFFINITY
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
TRADEMARKS USED IN THIS MANUAL
BLACK BOX and the logo are registered trademarks, and ServSwitch and
ServSwitch Affinity are trademarks, of Black Box Corporation.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
IBM and RS/6000 are registered trademarks of International Business Machines
Corporation.
Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in
the United States and other countries.
UNIX is a registered trademark of UNIX System Laboratories, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owners.

5
TABLE OF CONTENTS
Contents
Chapter Page
1. Specifications ............................................................................................. 6
2. Introduction ............................................................................................... 7
3. Installation .................................................................................................. 8
4. Operation ................................................................................................. 11
4.1 Overview and Cabling ....................................................................... 11
4.2 Configuration .................................................................................... 12
4.3 The Terminal Display and Scroll Buffer ......................................... 13
5. Troubleshooting ...................................................................................... 15
5.1 Calling Black Box .............................................................................. 15
5.2 Shipping and Packaging ................................................................... 15

6
SERIAL UPGRADE KIT FOR SERVSWITCH™ AFFINITY
1. Specifications
The Serial Upgrade Kit adds these characteristics to the ServSwitch™ Affinity:
Interface: Serial: EIA/TIA RS-232 proprietarily pinned on DB25
Protocol: RS-232: Asynchronous
Data Format: RS-232: 8 data bits, no parity, 1 stop bit (fixed)
Data Rate: RS-232: 50, 110, 300, 600, 1200, 2400, 4800, or 9600 bps
(user-selectable)
Flow Control: RS-232: Transparent to software flow control; doesn’t
support hardware flow control
Maximum
Distance: 100 ft. (30.5 m) to any attached serial device

7
CHAPTER 2: Introduction
2. Introduction
The Serial Upgrade Kit for ServSwitch™ Affinity consists of a pair of replacement
chips for the Port Cards with user ports (KV1301C) in an Affinity system. When
combined with current versions of the Affinity firmware, these chips give the
Affinity the ability to conduct communication sessions with serial equipment (PCs,
routers, hubs, etc.) attached to their CPU ports. You’ll need an Upgrade Kit for
each KV1301C Port Card in your ServSwitch Affinity system.
NOTE
If you have -R3 version Matrix erv witches attached to your
erv witch Affinity system, you won’t be able to attach serial devices to
the Matrix erv witches, but you will be able to access serial devices
attached to Affinity-chassis CPU ports from user stations attached to
the Matrix erv witches.
Here are some of the serial features your Affinity will have after you install the
upgrade:
• VT100, VT101, VT102, and VT202 terminal emulation.
• Control RS-232 serial DTE or DCE terminal-interfaced devices.
• Easy to use—serial access and switching works the same way as KVM switching
always has.
• Has an eight-page scroll buffer.

8
SERIAL UPGRADE KIT FOR SERVSWITCH™ AFFINITY
3. Installation
To install the chips of your Serial Upgrade Kit for ServSwitch™ Affinity on a
KV1301C Affinity Port Card, take these steps:
CAUTION!
The Port Card and the Upgrade Kit’s chips can be damaged by static
electricity, so take
every reasonable precaution against it. At the very least,
touch
a metallic surface before removing the Card and/or replacing its
chips; if possible, stand on an anti-static mat and wear a grounding
strap or anti-static gloves.
1. Check the current revision level of the OSD firmware installed on your
Affinity system’s Port Cards. If it’s at least “O4.2,” you’ll be able to install this
Serial Upgrade Kit at your site, but if it’s an earlier revision, the Upgrade Kit’s
chips won’t be compatible with the OSD daughtercard, and you’ll need to call
Black Box Technical Support. Without messing around with the Affinity’s
hardware at all, you can check the revision level in one of two ways:
(a) Cycle power to the Affinity and watch the monitor screen at one of the
attached user stations (the OSD firmware revision will scroll by quickly); or
(b) Cycle power to the Affinity and watch the screen of a terminal or
terminal emulator (running 9600,8,N,1) attached to one of its serial ports.
You can also check the labels of the OSD chips themselves, as described in
step 6.
2. Make sure the Port Card you want to upgrade is a KV1301C. (The KV1301Cs
have DB25 female user ports labeled “KVM.” The KV1300C Port Cards, which
don’t have user ports, don’t need to be upgraded.)
3. Power off the Affinity chassis and disconnect all cables from the Port Card.
4. Unscrew and remove the screws on the far left and far right ends of the Port
Card’s front panel. Remove the Port Card from its slot in the chassis.

9
CHAPTER 3: Installation
5. Find the OSD daughterboard that rises above the top of the right-hand end of
the Port Card, shown in Figure 3-1.
Figure 3-1. Top view of the Port Card’s daughterboard, with the two chips
you’ll be replacing shown in black.
6. Look at the two existing chips shown in black in the illustration of the
daughterboard in Figure 3-1. The smaller one on the left will be labeled
“Aa.b” and the large one on the right will be labeled starting with “Oc.d”,
where a, b, c, and dare revision numbers.
If the large right-hand chip is labeled with a revision earlier than O4.2,
you won’t be able to install the Upgrade Kit in the field. Please skip the
remainder of this procedure and call Black Box Technical Support.
If the large right-hand chip is labeled with revision O4.2 or later, use a
PLCC chip puller to carefully remove the two chips from the daughterboard.
7. Use the chip puller to carefully replace the chips you removed in step 6 with
the two chips from the Serial Upgrade Kit, lining up the DOT or pointer and
the notched corners in order to orient the new chips in the same direction
that the old chips were facing.