Black Box Agility Zero-U ACR500DP-T User manual

USER GUIDE
ACR500DP-T ACR500DV-T
AGILITY
ZERO U
TRANSMITTER
24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

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TRADEMARKS USED IN THIS MANUAL
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 877-877-2269
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 60 seconds.

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FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE
STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and
found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of
FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a
commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user
at his own expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques
de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
Disclaimer:
Black Box Network Services shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or
cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black
Box Network Services may revise this document at any time without notice.

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INSTRUCCIONES DE SEGURIDAD
(NORMAS OFICIALES MEXICANAS ELECTRICAL SAFETY STATEMENT)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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CONTENTS ................................................................................................................................. 5
CHAPTER 1: SPECIFICATIONS..................................................................................................... 6
CHAPTER 2: WELCOME .............................................................................................................. 7
CHAPTER 3: INSTALLATION ....................................................................................................... 8
3.1 Connections ..........................................................................................................................................................................................8
3.1.1 Video link ............................................................................................................................................................................................9
3.1.2 Network link ....................................................................................................................................................................................... 9
3.1.3 USB and power connections........................................................................................................................................................... 10
CHAPTER 4: CONFIGURATION .................................................................................................. 11
4.1 Direct linking ....................................................................................................................................................................................... 11
4.2 Networked linking............................................................................................................................................................................... 11
4.3 Browser-based configuration utility................................................................................................................................................. 12
4.4 Restoring a backup firmware image................................................................................................................................................. 14
4.5 Performing an upgrade...................................................................................................................................................................... 15
CHAPTER 5: OPERATION .......................................................................................................... 16
5.1 Status indicators ................................................................................................................................................................................ 16
5.2 Resetting ............................................................................................................................................................................................. 17
APPENDIX A - CONFIGURATION PAGES.................................................................................... 19
System Configuration ..............................................................................................................................................................................20
Video Configuration ................................................................................................................................................................................22
USB Settings ............................................................................................................................................................................................24
Security ....................................................................................................................................................................................................25
iPath Manager ..........................................................................................................................................................................................26
System Messages ...................................................................................................................................................................................27
Statistics ..................................................................................................................................................................................................28
Firmware Upgrade ....................................................................................................................................................................................28
Reboot .......................................................................................................................................................................................................29
About ........................................................................................................................................................................................................29
APPENDIX B - DIMENSIONS ..................................................................................................... 30
APPENDIX C - TIPS FOR SUCCESS WHEN NETWORKING.......................................................... 31
C.1 Summary of steps ..............................................................................................................................................................................31
C.2 Choosing the right switch..................................................................................................................................................................31
C.3 Creating an efficient network layout ................................................................................................................................................ 32
C.4 Configuring the switches and devices .............................................................................................................................................33
APPENDIX D - TROUBLESHOOTING.......................................................................................... 34
APPENDIX E - GLOSSARY......................................................................................................... 37
APPENDIX F - OPEN SOURCE LICENSES................................................................................... 41
APPENDIX G - SAFETY INFORMATION...................................................................................... 58
CONTENTS

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Approvals: CE, FCC
Hardware Compatibility: All computers with DVI-D or DisplayPort digital video and USB interfaces
Software Compatibility: Operates with all known software and operating systems including
Windows®, Linux®, Unix®, BSD, all Sun®OS, all Mac®OS, NetWare®, etc.
Operating Temperature: 32 to 104°F (0 to 40°C)
CHAPTER 1: SPECIFICATIONS

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Thank you for choosing the Black Box Agility family of high capacity digital extenders/switches. By encoding high quality DVI
video, digital audio and USB data into Internet Protocol (IP) messages, Agility units offer flexible ways to link peripherals and
systems via standard networks.
This guide covers the Agility Zero U Transmitter, a highly compact dongle which can be attached to its host computer and
transfer single link DVI video and USB signals across your network.
One-to-one conguration
The simplest conguration links one remote unit to a single local unit, either by a direct link or
over much greater distances via a high speed network.
2.1 AGILITY UNITS AND THE BLACK BOX IPATH MANAGER
Where multiple Agility units are used on a network, we have developed the Black Box iPath Manager to allow comprehensive and
secure central control of all Agility units and users.
One-to-many conguration
Using multicast techniques, an unlimited
number of remote units* can receive video
and audio data streams from a single local
unit.
* A maximum of thirteen concurrent USB inputs (via
multiple remote units) are permitted to a single local
unit.
Agility RX
Agility RX
Agility RX
Gigabit
Ethernet
Agility Zero U TX
Agility RX
Agility Zero U TX
When using an Black Box iPath Manager to configure Agility units, it is vital that all Agility units that you wish to locate and
control are set to their factory default settings. Otherwise they will not be located by the Black Box iPath Manager. If necessary,
perform a factory reset on each Agility unit.
Note: If you are using one or more Agility Zero U Transmitter units within an installation managed by an Black Box iPath Manager,
the Black Box iPath Manager must be running firmware version 4.7 or above.
Please also see Appendix C - Tips for success when networking
CHAPTER 2: WELCOME

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3.1 CONNECTIONS
Installation involves linking the Agility Zero U Transmitter to various ports on the host computer, while the Agility remote unit is
attached to your peripherals:
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Status
indicators
(page 16)
Black USB plug provides USB
signals (plus power if the
external power adapter is not
present)
Red USB plug provides power
only when the external power
adapter is not present
DVI-D (or DisplayPort) connector
input (page 9)
Ethernet
port
(page 9)
Optional external
power input
(page 10)
Reset button
(page 11)
(page 10)
Cable tie mounting
slot
CHAPTER 3: INSTALLATION

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3.1.1 VIDEO LINK
Each Agility Zero U Transmitter is supplied with either a DVI-D (single link) or a DisplayPort™ video connector. Video signals at
pixel clocks up to 165MHz (equivalent to a maximum resolution of 1920 x 1200 at 60Hz) are permissible.
TO MAKE A VIDEO LINK
Connect the Agility Zero U Transmitter video connector to the DVI-D or DisplayPort™ socket of the host computer:
Agility Zero U Transmitter DVI-D model
Host computer
DVI-D video
port
Agility Zero U Transmitter DP model
Host computer
DisplayPort
connector
3.1.2 NETWORK LINK
Agility local and remote units can either be connected directly to each other or via a high speed network.
A single Gigabit Ethernet port is located on the front panel. For direct links via Ethernet cable, the length of cable should not
exceed 100 metres (328 feet). Network cables used for connections may be category 5, 5e, 6 or 7 twisted-pair cable. The
Agility Zero U Transmitter has an autosensing capability on its network interfaces, so for direct point-to-point connections, no
‘crossover’ Ethernet cable is required.
TO LINK THE AGILITY ZERO U TRANSMITTER
1 Connect a CAT 5, 5e, 6, or 7 cable to the Gigabit Ethernet socket on the front panel of the Agility Zero U Transmitter.
Please see Appendix C for important tips about networking Agility units.
CAT 5, 5e, 6, or 7 link
either directly from
the other Agility unit
or from a Gigabit
Ethernet switch
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2 Connect the other end of the cable either directly to an Agility remote unit or to a Gigabit Ethernet switch, as appropriate.
3 [For connections via a network] repeat steps 1 and 2 for the other Agility unit(s).

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3.1.3 USB AND POWER CONNECTIONS
The Agility Zero U Transmitter is designed to be as flexible as possible. It can either operate using an optional external power
adapter (see page 3) or derive all of its power from its two USB plugs. The main advantage offered by using an external power
adapter is that it allows the Agility Zero U Transmitter to be active before the host computer; thus allowing a remote user to
access the host’s initial boot up and access the BIOS menu, when required.
If powered by USB only, then both the black and red USB plugs need to be connected.
If powered by external power adapter, only the black USB plug needs to be connected, for signal purposes. Whenever, the external
power adapter is attached and operating, then power will be taken from it rather than the USB plugs. There is no problem if the
red USB plug remains connected while the power adapter is used.
This is summarized as follows:
Power Black Red
adapter USB USB Power sourcing behavior
ûüüPower taken from both USB plugs.
üüûPower taken from power adapter only.
üüüPower taken from power adapter only, unless it becomes unavailable, in which case power
will be taken from both USB plugs after a short interruption.
Note: The USB plugs do not operate as a seamless failover for the external power adapter; there will be a short interruption as
Host computer
USB ports
Black USB plug provides USB
signals (plus power if the
external power adapter is not
present)
Red USB plug provides power
only when the external power
adapter is not present
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From the optional
external power
adapter
operation switches from one power source to
the other.

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Agility units are designed to be as flexible as possible and
this principle extends also to their configuration.
4.1 DIRECT LINKING
Where Agility local and remote units are directly linked
to each other, very little configuration action is required,
provided that they have their factory default settings in
place. If the standard settings have been changed in a
previous installation, you merely need to perform a factory
reset on each unit.
4.2 NETWORKED LINKING
Where Agility units are connected via networked links, you
can either configure them individually, or configure them
collectively using an Black Box iPath Manager:
Configuring networked Agility units individually - You
need to specify the network addresses of the Agility
units so that they can locate each other. This is done
by running the Browser-based configuration utility on
a computer system linked to the same network as the
Agility units.
Configuring Agility units collectively - The Black Box
iPath Manager allows you to configure, control and
coordinate any number of Agility local and remote units
from a single application.
Note: If you are using one or more Agility Zero U
Transmitter units within an installation managed by an
Black Box iPath Manager, the Black Box iPath Manager
must be running firmware version 4.7 or above.
IMPORTANT: When using Black Box iPATH to configure
Agility units, it is vital that all units that you wish
to locate and control are set to their factory default
settings. Otherwise they will not be located by the Black
Box iPath Manager. If necessary, perform a factory reset
on each Agility unit.
Please also see Appendix C - Tips for success when networking
MANUAL FACTORY RESET
A factory reset returns the Agility Zero U Transmitter to
its default configuration. You can perform factory resets
using the Browser-based configuration utility or by using
this direct manual method.
TO PERFORM A MANUAL FACTORY RESET
1 Power on the Agility Zero U Transmitter.
2 Use a narrow implement (e.g. a straightened-out paper
clip) to press-and-hold the recessed reset button
on the front panel for roughly fifteen seconds, until
the indicators turn blue (Note: alternating red/green
indications will occur during the fifteen second period
while the button is still pressed).
3 Release the reset switch.
The indicators will remain blue for a short while (less
than ten seconds) while the Agility Zero U Transmitter
configures itself and should then change to green if all
connections are correct; or orange if one or more of the
video, USB and/or network links are missing.
Use a straight-
ened-out paper
clip to press
the reset button
for roughly 5
seconds
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CHAPTER 4: CONFIGURATION

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4.3 BROWSER-BASED CONFIGURATION UTILITY
The browser-based configuration utility within all Agility units requires a network connection between the Agility Zero U
Transmitter and a computer on the same network. The configuration utility allows you to perform many important functions.
Please see Appendix A.
TO CONNECT A COMPUTER TO ACCESS THE CONFIGURATION UTILITY
1 Connect a CAT 5, 5e, 6, or 7 link cable to the network port on the front panel. The port automatically configures itself, so no
cross-over cable is required (but is supported if you do use one).
2 Connect the other end of the link cable directly to the network port of your computer.
Temporary link from your
computer to the Agility Zero
U Transmitter network port
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TO ACCESS THE BROWSER-BASED CONFIGURATION UTILITY
1 Temporarily connect the Agility Zero U Transmitter and your computer, as discussed left.
2 Run a web browser on your computer and enter the default IP address of the Agility Zero U Transmitter: 169.254.1.33
Note: If the IP address of the Agility Zero U Transmitter has been changed and is not known, providing it is appropriate to do so,
perform a manual factory reset to restore the default address.
The opening page of the Agility conguration utility should be displayed:
Use the menu options to choose the
required conguration page
You can find further information about the configuration pages later in this guide:
Appendix A - Configuration pages

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4.4 RESTORING A BACKUP FIRMWARE IMAGE
The Agility Zero U Transmitter retains a backup image of the previous firmware version in order to provide a fallback in case of
any issues with the primary image. The backup image has no video or USB functionality; once invoked, you will need to load an
upgrade file using the web interface or via an Black Box iPath Manager to load a new primary image - see Performing an upgrade
(shown right).
TO RESTORE THE BACKUP FIRMWARE IMAGE
1 Power on the Agility Zero U Transmitter.
2 Use a narrow implement (e.g. a straightened-out paper clip) to press-and-hold the recessed reset button for roughly ten
seconds until the indicators flash green/red.
3 Release the reset switch.
The Agility Zero U Transmitter will switch to the backup firmware image. Once complete, the Agility Zero U Transmitter will
then continually flash green/red.
4 Perform an upgrade to reinstate a fresh primary firmware image - see next page.
Use a straightened-out paper
clip to press the reset button
for roughly 10 seconds
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4.5 PERFORMING AN UPGRADE
Agility Zero U Transmitter modules are flash upgradeable using the method outlined here. However, for larger installations we
recommend that you use the Black Box iPath Manager to upgrade multiple Agility units. When using the method below, the Agility
Zero U Transmitter will be upgraded in sequence.
IMPORTANT: Upgrades must be performed equally on all Agility units within an installation. Mixed firmware operation is not
supported.
WARNING: During the upgrade process, ensure that power is not interrupted as this may leave the Agility Zero U Transmitter in an
inoperable state.
If the upgrade process is interrupted and fails, it may be necessary to switch to the backup firmware image in order to regain
operation. See left for details.
TO UPGRADE A SINGLE AGILITY ZERO U TRANSMITTER VIA THE NETWORK LINK
1 Download the latest upgrade file from the Black Box website.
Note: There are separate upgrade files for Agility local and remote units.
2 Temporarily connect the Agility Zero U Transmitter and a computer via a network (see Browser-based configuration utility
section for details).
3 Run a web browser on your computer and enter the IP address of the Agility Zero U Transmitter to be upgraded.
4 Click the Firmware Upgrade link. Within the Firmware Upgrade page, click the Choose File button. In the subsequent file dialog,
locate the downloaded upgrade file - check that the file is correct for the Agility Zero U Transmitter being upgraded. The file
contains main and backup images, you can choose to upgrade either the Main or the Backup.
5 Click the Upgrade Now button. A progress bar will be displayed (however, if your screen is connected to the Agility Zero U
Transmitter being upgraded then video may be interrupted) and the status indicators on the Agility Zero U Transmitter will
flash while the upgrade is in progress.
6 The indicators should stop flashing in less than one minute, after which the Agility Zero U Transmitter will automatically reboot
itself. The upgrade process is complete.
FINDING THE LATEST UPGRADE FILES
Firmware files for the Agility Zero U Transmitter are available from Black Box Technical Support.
Note: It is possible to downgrade the Agility firmware. After installing the older firmware, perform a factory reset on each Agility
unit in order to clear the configuration file.

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In operation, many Agility installations require no intervention once configured. The Agility units take care of all connection
control behind the scenes so that you can continue to work unhindered.
5.1 STATUS INDICATORS
The two top panel indicators on the Agility Zero U Transmitter provide a useful guide to operation:
Main status indicators
Off No power
Green Operating - Video, USB and network link all present
Orange Operating - But video, USB and/or network link missing.
Red (momentarily) Unit is booting up, or
(consistently) Unit has failed, try rebooting.
Red/green flashing Unit is in backup mode.
Blue Factory reset has been activated.
Red/blue flashing Unit is in upgrade mode.
Fast green flash Unit is in identify mode (see page 20).
Network specific indicators
Orange Off: No link On: Link established
Green Off: No link Flashing: Network activity On: Quiescent link
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Main status indicators
Network specic
indicators
CHAPTER 5: OPERATION

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5.2 RESETTING
The recessed reset button provides a way to take control of the Agility Zero U Transmitter if normal operation is affected. You will
need a thin implement, such as a straightened out paper clip to press and hold the button. Depending on when you release the
button, one of three functions will occur:
REQUIRED FUNCTION RELEASE TIME INDICATORS
To reboot to the primary firmware version less than 10s red
To boot to the backup firmware version* 10 to 14s green/red flash
To restore factory settings and reboot more than 15s blue
* The backup firmware version has no video or USB functionality. Once invoked, you will need to load an upgrade file to restore
normal operation - see page 14.
TO RESET THE AGILITY ZERO U TRANSMITTER
1 Power on the Agility Zero U Transmitter.
2 Use a narrow implement (e.g. a straightened-out paper clip) to press-and-hold the recessed reset button. The status
indicators will immediately turn red:
3 Release the reset switch at the appropriate time (see the table above).
Use a straightened-out paper
clip to press the reset button
for roughly 10 seconds
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NOTE: If you are performing a factory reset and intend to disconnect the power immediately after the reset, you must wait at
least 30 seconds after you have released the reset button for it to complete the process.

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This chapter contains a variety of information, including the following:
Appendix A - Configuration pages
Appendix B - Dimensions
Appendix C - Tips for success when networking Agility units
Appendix D - Troubleshooting
Appendix E - Glossary
Appendix F - Open source licenses
Appendix G - Safety information
APPENDICES

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This section covers the browser-based configuration utility for the Agility Zero U Transmitter. There are ten pages, titled as follows:
System Configuration
Video Configuration
USB Settings
Security
iPath Manager
System Messages
Statistics
Firmware Upgrade
Reboot
About
APPENDIX A - CONFIGURATION PAGES

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SYSTEM CONFIGURATION
TO GET HERE
1 Connect your computer to the network port on the front panel.
2 Run a web browser and enter the IP address of the unit: http://169.254.1.33
If the address is unknown, perform a manual factory reset.
3 If necessary, click the System Configuration link.