Blackbe;rry 7510 Wireless Handheld User manual

BlackBerry 7510/7520 from Nextel
This handheld device combines several high-tech services into one convenient package:
zDigital Cellular phone
zDIRECT CONNECT®- Nextel's long-range digital walkie-talkie feature
zPersonal Digital Assistant applications, similar to a Palm device
zWireless Web access - view stocks, get the forecast, check sports scores,
shop, etc.
zFull keyboard - layout is similar to a standard QWERTY keyboard
zFull-Color screen, larger than most phones
Cost: BlackBerry 7510™ - Actual cost will vary depending on vendor, length of
contract, and actual contract selected. List price is about $349.99. The price from
Nextel for a state purchase is currently $249.99.
Included Accessories:
zOEM Standard Lithium Ion Battery with Battery Door
zOEM Cradle
zOEM Standard Travel Charger
zOEM Earpiece with Call Termination Button
zOEM Carry Holster with Swivel Belt Clip
Technical Specifications:
zDimensions: 4.4" x 2.95" x1.02"
zWeight: 5.8 oz. with Standard Lithium Ion Battery
zStandard Lithium ION Battery (900 mAh)
zCharges Standard Battery to 100% in 5 hours from zero charge
zColor LCD Display, 240 x 160 pixel Resolution
z33 key QWERTY positive action tactile keyboard with space bar, symbol key, del key, return key,
and backspace
zMemory is 16 MB for OS, storage, and applications
Digital Coverage Area
Digital coverage areas for all such devices are limited. The area coverage will depend on the cellular
service provider. Live access to e-mail requires digital coverage. Nextel service is digital only. You will
have no access to e-mail or phone service when outside Nextel's digital coverage area. (Click the link to
the left to access Nextel's map of their Michigan coverage. Click the link below for other Nextel maps.)
Note: There are areas of the state in which cellular coverage is intermittent. In some places
there is no coverage at all. Service will also be affected by cellular provider equipment failure
and down time. DIT does not have any control over this type of failure.
Page 1 of 13BlackBerry User Guide

Getting Started
Before you begin using your handheld, you should familiarize yourself with the basic components.
The keyboard features 10 kinds of special
keys:
1. Symbol key to access a symbols
library
2. Backspace key (DEL is printed on
the key)
3. Enter key
4. Space key
5. Two Shift keys (left and right)
6. Alt key
7. Escape button to back out of most
functions
8. Push To Talk™ (PTT) button
9. Power button
10. Track wheel
The power button can be used to activate
backlighting, as well as turning on the
BlackBerry.
Each key represents two or more
characters. For example, the A key is also
used to type an asterisk. To type *, press
Alt, then A. You can type the second
character for any key by pressing the Alt key in combination with the that key.
Other symbols can be typed by pressing the Symbol key, then the regular key. For example, pressing
Symbol, then A, will type the ] symbol. Pressing the Symbol key brings up a chart of the available
symbols.
Each shift key will capitalize the next letter typed. To turn on Caps Lock, press Alt-Right Shift. Press it
again to turn Caps Lock off.
The track wheel helps you navigate, view, and select items on each screen. Its function is similar to a
mouse or trackball.
zTo scroll through menu items or text, roll the track wheel.
zIf you hold the Alt key and roll the track wheel, you will change between vertical and horizontal
scrolling.
zTo select applications and menu options, click (press and release) the track wheel.
Page 2 of 13BlackBerry User Guide

Charging
Before its first use, a BlackBerry 7510 must be charged for 3 to 5 hours, to bring the battery to full
power. If the battery goes dead, it will need to be charged for 3 to 5 hours to bring it to full charge
again. It should be charged daily for several hours to provide enough charge for the next day. It is
recommended that you turn off the BlackBerry and recharge it when you are off duty.
Users who need to extend their usage time should consider a second, high capacity battery, and a
charger that will charge both batteries at the same time. This link will take you to the Nextel web page
for accessories.
The charging procedure has two steps:
1. Connect the small end of the USB cable to the BlackBerry.
2. Connect it to the AC charger and plug that into an electrical outlet.
In order to save battery life, it is recommended that you turn off the vibrate option for e-mail and
calendar items.
Connect to AC
Page 3 of 13BlackBerry User Guide

Application Icons
Works like a standard calculator.
Place calls, put calls on hold and mute phone calls. Place
Nextel Direct Connect calls.
Set Alarm to sound at a specific time every day or only on
weekends.
Used to Access Web Pages.
Customize how the handheld notifies you of messages.
Loud, discreet or quiet ringer tones.
Set the password, date & time, program automatic on/off
feature.
Lock keyboard to prevent accidentally typing of characters.
To lock keyboard, click this icon once. To unlock keyboard,
double click the track wheel.
Turn off the handheld's radio when it might interfere with
other radio communications (such as when you are on an
airplane), or when you prefer not to receive messages.
When the radio tower without circles is showing, it will only
function as a PDA, and will not send or receive.
Turn off handheld when you want to conserve battery
power.
Page 4 of 13BlackBerry User Guide

Icons Used to Access GroupWise
Note: The Address Book, Calendar, and Task icons require that the user's
GroupWise post office is version 6.5 for full functionality.
The icons below will appear on the Home Screen, but are not used with the
current configuration.
Turning the BlackBerry On
Note: When first powering on the BlackBerry, wait 30 seconds or more for the
device to acquire a cellular signal. This will be indicated by 1 to 5 bars
appearing on the Signal Strength Indicator. Attempting to access the Nextel
On-Line network before the signal has been acquired will cause an error message to be
displayed.
To turn on your handheld, press the Power button once. The Home Screen appears. The Home
Screen displays the date and time, the wireless coverage indicator, the status and type of your
connection to the Nextel wireless network, the battery power indicator and the applications icons. It also
shows notification of any new items, reminders, and alarms. Use the track wheel to move through the
application icons.
Used to Access GroupWise e-mail. Icon will vary with
BlackBerry software version.
Accesses the GroupWise Address Book.
Accesses the user's GroupWise Calendar.
Accesses the user's GroupWise Task list.
Page 5 of 13BlackBerry User Guide

When you first turn on your handheld, several messages appear on the Message screen that will
introduce you to your handheld and some of its features.
As you use your BlackBerry, you may find it useful to move the icons you use the most to the top row of
the Home screen. All the icons can be moved as you desire.
To move an icon to a new position
1. Use the track wheel to navigate to the icon.
2. Press the Alt key, then click the track wheel.
3. You will see a pop up menu with several functions. Roll to the choice that says MOVE ICON,
and click the track wheel.
4. The icon will now be selected. Roll the track wheel to move the icon to a new position on the
screen. When the icon is where you want it, click the track wheel to drop the icon.
Turning the BlackBerry Off
zPress and hold the Power button.
zYou can also click the Turn Power Off icon on your handheld Home screen.
Viewing your Nextel personal telephone number (PTN) and Direct Connect
number
To view your phone number (PTN), scroll to the Phone icon on the Home screen and click the track
wheel. Your phone number appears at the top of the screen.
Click the track wheel again to view the menu, and click Status. Your PTN is displayed in the My
Number field. Your Nextel Direct Connect Number (DCID) is displayed in the My DC# field. Your PTN
also displays on the Active Call screen during a call. Your DCID displays on the Active Call screen
when you send a Call Alert or while engaged in Direct Connect Calls.
Note: The SIM card must be inserted in the handheld for your PTN and DCID to display. Your
PTN will display as "unknown" until your first incoming call is completed.
Page 6 of 13BlackBerry User Guide

Setting the Date and Time
1. On the Home screen, click the Options icon. The Options screen appears.
2. Click Date/Time. Date and Time screen appears.
3. Select the field you want to set.
4. Press the Space key until the preferred option appears.
5. Click the track wheel to view the menu. Click Save.
Date/Time Fields
This screen contains the following fields:
zTime Zone: Select your time zone. Your handheld adjusts the time automatically, according to
the time zone.
zTime: Set the current time.
zTime Format: Select a 12-hour or 24-hour clock.
zDate: Set the current date.
Using Password Protection on Your Handheld
To enable password protection for the device itself:
1. On the Home screen, click the Options icon. The Options Screen appears.
2. Click Security. The Security screen appears.
3. In the Password field, press Space. This will toggle the setting to enable a password.
4. In the Security Timeout field, set how much idle time should pass before the Lock Screen comes
up. Press Space to scroll through the settings. Release Space when you have set the field to
your preference.
5. Click the track wheel to view the menu. Click Save. A Dialog box appears, asking for a
password.
6. Type a password of at least four characters. Click the track wheel when you have finished.
Type in your new password again to verify it.
Warning: If an incorrect password is typed ten times, all the information is erased from your handheld
for security reasons.
Procedure to Make a Phone Call
The BlackBerry 7510 can be used to make standard phone calls, and can also be used in
speakerphone mode.
1. Turn on the BlackBerry. Verify that you have a good signal and power.
2. Click the telephone icon. (Quick key: From the Home Screen, press the Space key.)
3. Use the number keys portion of the keyboard to enter the number to dial. (Recently called
numbers will appear below the number entry field: you can scroll to one and click it instead of
entering the number again.) When entering a number to dial, you do not press the Alt key.
Nextel Direct Connect number can include letters. If you need to enter a letter, press the Alt key
first.
4. Once the number is entered, or selected, you can click the track wheel, or, press the enter key
to make the call.
5. Once the call is active, if you wish to use the speakerphone feature, click the track wheel, scroll
down the menu to Speakerphone, and click it. Sound will now come out the loudspeaker on the
back of the BlackBerry. To turn off speakerphone, click the track wheel, scroll to Speakerphone
Off, and click it.
(Quick key: During a call, you can also turn the speakerphone on or off by pressing the Symbol
key.)
Page 7 of 13BlackBerry User Guide

6. To end the call, click the track wheel, and click End Call. You can also end the call by pressing
and holding the Escape key. Be careful not to do so accidentally.
When entering a phone number, an ALERT button will appear on your screen. If the number you are
dialing is for a Nextel phone, you may click this button, then click Send Alert on the menu that appears,
to send an alert tone to the phone instead of calling it.
Procedure to Receive a Call
When the BlackBerry rings, you will see a menu on your screen with several choices. Use the track
wheel to select and click the option that you want to use.
zAnswer - click to answer the call
zAnswer and hold - click to connect the caller, but put them on hold
zIgnore - click to silence the call, and not answer it
Accessing the GroupWise 6.5 Mailbox
NotifyLink is the software package that is used to synchronize a user's GroupWise information to the
BlackBerry device. The synchronization (Get/Send process) is configured to occur at 10 minute
intervals. There is also a procedure to synchronize the BlackBerry manually.
Users should be aware of issues that exist with the current configuration:
zNested e-mail attachments and attached text files (.TXT extension) can be viewed (see below).
Other kinds of attachments cannot.
zYou cannot view images in HTML messages.
When you read a message, the top section will show who is it from, when it was received, and the
subject. Under the subject line, you may see a line for Recipient Type. It will show CC if you received
the message as a Carbon Copy, or BC if you received the message as a Blind Copy. The Recipient
Type will not appear if the message was addressed to you.
In order to see a list of other recipients of the message, open the message, then click the track wheel.
Scroll down the menu to View Recipients, and click it. As with other GroupWise clients, you will only
be able to see Blind Copy recipients listed in two cases: in messages that you send, or if you are a
Blind Copy recipient (in which case you will not see the others).
Page 8 of 13BlackBerry User Guide

E-mail
To Access GroupWise e-mail folders on a BlackBerry device:
1. Press the Escape button until the BlackBerry is displaying the Home Screen.
2. Use the track wheel to navigate to the E-mail icon. Click it.
3. Click the track wheel again.
4. Clicking the track wheel opens a pop up menu with several functions. It is
recommended that only the following items should be used.
To Read E-mail
1. Select an e-mail in your list by rolling to it with the track wheel. (Check for a paper clip
icon next to the envelope. A paper clip icon means there is an attachment.)
2. Click the e-mail.
3. Click View.
4. Scroll through the e-mail to read it. If there was no attachment, press the Escape
button to exit the e-mail. If there is an attachment, continue to the next step.
5. You can view attachments that are e-mails, and attachments that are Word
documents. To access attachments, click the track wheel while in the message. Scroll
to View Attachments, and click it.
6. You will see a screen listing attachments. The first time you see this screen for an e-
mail, each attachment will be listed, followed by a type (e.g. txt), followed by a size
(e.g. 5K), followed by 0K. The "zero K" means that you have not downloaded the
attachment to the BlackBerry yet. Click the attachment, and a menu should offer the
choice to Retrieve it. Click Retrieve.
7. You will see send-receive arrows in the upper right corner of the screen, and a
progress bar below that. Wait for the progress bar to reach 100%. The attachment
has now been downloaded.
8. Click the attachment, and click View. If the attachment was another e-mail, it will
appear, including other e-mail messages nested in it. You can scroll through the the
attachment as you would any e-mail. If any of the e-mails were sent in HTML mode,
you will see HTML tags in addition to the actual message text.
To Compose E-Mail
1. Press the Escape button until the BlackBerry is displaying the main menu.
2. Use the track wheel to navigate to the E-mail icon.
3. Click the track wheel twice.
4. Rotate the track wheel to select Compose.
5. Using the track wheel and the keypad, complete the desired e-mail fields.
Menu Item How to use it:
Hide Menu Click it to close the pop up menu.
View Click it to open the selected message.
Save Click it to move the selected message to the Saved folder.
Delete Click it to delete the selected message.
Delete All Click it to delete all messages in the current folder.
Mark Unread Click it to mark the selected message as unread.
Get / Send Click it to send messages, or to check the server for new
messages right now.
Switch Folder Click it to change between six folders: In box, Drafts, Out
box, Sent Items, Trash, and Saved.
Compose Click it to create a new e-mail message.
Request Meeting Click it to send an appointment.
Close Click it to close the e-mail screen and return to the main
menu.
Page 9 of 13BlackBerry User Guide

6. Click the track wheel.
7. Rotate the track wheel to select Send.
8. Click the track wheel.
Deleting E-mail
The BlackBerry has only a limited amount of memory, so e-mail should be deleted from it regularly.
When you manually delete e-mail from the BlackBerry, however, you don't have to delete it from the
server. You can set the BlackBerry to prompt you about deleting from the server, or to take automatic
action.
1. Click the NotifyLink application icon.
2. Click again, to open the application menu.
3. Scroll down to Account Settings, and click it.
4. Scroll to Sync Deletes and click the setting that is active (Yes, No, or Prompt).
5. Scroll to Change Option, and click it.
{Click Yes to always delete e-mail from the server when you delete it from the
BlackBerry
{Click No to never delete e-mail from the server when you delete it from the BlackBerry.
{Click Prompt to always be asked whether to delete from the server.
6. Press the Escape button once. You will be asked to Save or Discard your changes. Click Save
to lock in the change.
Sent Item Messages
When the BlackBerry is configured,
a folder named Mobile Sent will be
created in the user's regular
GroupWise account. This folder is
meant to hold the messages that
are sent from the BlackBerry. These
messages will not appear in the
normal GroupWise Sent Items
folder.
Depending on the amount of email
sent from the BlackBerry device,
these messages can accumulate
quickly. Unnecessary messages
should be deleted from this folder an
a regular basis.
Note: If the user does not want to
keep any of the Sent Item
messages, a GroupWise rule can be
created to delete all messages in
the folder when the folder is opened.
This must be performed periodically
depending on how many emails the user sends from their device.
1. Start GroupWise on your workstation.
2. Click Tools | Rules | New.
3. Create a rule that matches the one shown on the right.
4. Click OK and Save
5. Highlight the Rule and drag it to the top of the list. Verify that there is a check mark in the box.
6. Click Close.
Page 10 of 13BlackBerry User Guide

Folder Cleanup
Cleanup means automatically removing items from your BlackBerry folders. This will lighten the load
on the NotifyLink server. The user is given the option to set up a separate cleanup schedule for each
folder (In box, Drafts, Out box, Sent Items, Trash, and Saved). They must be set separately, but the
procedure is the same for each.
1. Click the Email icon to open the NotifyLink application.
2. Click once for the menu. Scroll to Switch Folder, and click it.
3. Scroll to and click the folder you want to change.
4. Click once for the menu. Scroll to Options and click it.
5. The options screen is used to set the Sort and Cleanup options for each folder. Scroll down to
the Cleanup section.
{Cleanup has four frequency options. Choose one: None, Daily, Weekly, Monthly.
{You can choose either or both types of items for cleanup: unread messages,
unacknowledged meetings.
Calendar
Receiving New Appointments
When a new appointment is received, two e-mails will appear in the e-mail In box. The first is
a notification that the appointment has been added to the Calendar. This e-mail can be
identified by the Sender - Calendar, and the Subject - Add. The second e-mail contains the
text of the appointment. This e-mail displays the actual Sender and Subject of the
appointment.
To Accept or Decline an Appointment
1. Press the Escape button until the BlackBerry is displaying the main menu.
2. Use the track wheel to navigate to the E-mail icon.
3. Rotate the track wheel to select the desired appointment.
4. Click three times.
5. Rotate the track wheel to select either Accept or Decline.
6. Select either Yes or No at the prompt to Add text to your reply.
To View Existing Appointments on the Calendar
1. Press the Escape button until the BlackBerry is displaying the main menu.
2. Use the track wheel to navigate to the Calendar icon.
3. Click the track wheel.
4. Rotate the track wheel and click on on the desired day of the week.
5. Rotate the track wheel again to select the desired appointment.
6. Click the track wheel twice to open the appointment.
To Compose an Appointment
1. Press the Escape button until the BlackBerry is displaying the main menu.
2. Use the track wheel to navigate to the E-mail icon.
3. Click the track wheel twice.
4. Rotate the track wheel to select Request Meeting.
5. Using the track wheel and the keypad, complete the desired fields.
6. Click the track wheel.
7. Rotate the track wheel to select Send.
8. Click the track wheel.
Page 11 of 13BlackBerry User Guide

Tasks
Receiving New Tasks
When a new task is received, an e-mail will appear in the e-mail In box. The first is a
notification that the Task has been added to the Task List. This e-mail can be identified by
the Sender - Tasks, and the Subject - Add.
To View a Task on the Task List
1. Press the Escape button until the BlackBerry is displaying the main menu.
2. Using the track wheel navigate to and click on the Tasks icon.
3. Rotate the track wheel and click twice on the desired task.
To Mark a Task Complete
1. Press the Escape button until the BlackBerry is displaying the main menu.
2. Using the track wheel navigate to and click on the Tasks icon.
3. Rotate the track wheel and click twice on the desired task.
4. Select Mark Completed and click on the track wheel.
Contacts (Address Book)
Which Address Book?
In GroupWise 6.5, you have several address books. BlackBerry devices are configured to
synchronize with the Address Book that corresponds to your user name: your personal
address book.
To have addresses appear in the Contacts list on your BlackBerry, place a user name in your
personal address book, then perform an OTA for Contacts. Note: Performing an OTA will
overwrite your existing Contacts list with the new personal address book data.
To Add a Name to Your Personal Address Book
1. On your desktop computer, run GroupWise 6.5.
2. Find a name with Address Book or Address Selector.
3. Right click the name and choose "Copy to..."
4. Click the address book that has your name, and click OK.
Page 12 of 13BlackBerry User Guide

To Perform an OTA for Contacts
1. Turn on the BlackBerry.
2. Click the e-mail icon.
3. Click again to open the e-mail menu.
4. On the menu, scroll down to OTA Load. (This stands for "Over The Air" Load.) Click it.
5. Your screen will show Load Type:. You will want to do an OTA load for Contacts.
{If the Load Type shown is not the one you want, click once, scroll to Change
Option, and click it. On the next menu, scroll to your choice, and click it.
Click one more time, then go to step 6.
6. On the menu that appears, click Select.
7. If you are loading Contacts, you will see a screen that says "All contacts will be
removed from the device. Continue?" If you click Yes, you will erase the Contacts list
from the BlackBerry, and replace it with the current contents of your address book. If
you click No, you will cancel the operation. Make your choice.
Browsing Web Pages
Although it is possible to start the browser and enter the URL of any web page, the user should
remember that a BlackBerry is accessing the web via Wireless Application Protocol (WAP), and not all
web sites are capable of providing a WAP view of their data.
If the user wishes to view information on the web, the best results will be obtained by using Nextel
Online's links to WAP enabled sites. The following example explains how to get to CNN's WAP page.
1. Turn on the BlackBerry. Leave it on for a minute before starting the next step. This is to assure a
contact with a local cell tower.
2. On the Home page, open the Nextel Online application. It is identified by an icon showing the
letters "NOL".
1. Use the track wheel to highlight the NOL icon.
2. Click the icon. (Press the track wheel button.)
3. A menu will appear. Use the track wheel to select News. Click it. Click Go on the next menu.
4. A menu of News sites appears. CNN.com is the first choice. Click it. Click Go on the next menu.
5. CNN's WAP site opens on the screen. Use the track wheel to navigate and select news items.
Experimentally, we navigated to the regular CNN site, and found it to be unfriendly to a WAP device.
Users will be much happier with the results by restricting their browsing to sites featured on the Nextel
Online menus, or sites they know to be WAP enabled.
Lost or Stolen
If your BlackBerry is lost or stolen, it should be reported as such, like any other state equipment. In
addition, you should contact DIT Client Service Center (517-241-9700 or 1-800-968-2644) as soon as
possible, to have the BlackBerry phone and e-mail services disabled.
Page 13 of 13BlackBerry User Guide