Blackbe;rry 8820 SMARTPHONE User manual

Getting Started Guide
BlackBerry® 8820

BlackBerry®8820
2
Welcome to AT&T 5
What’s in the Box? 5
Set up Your BlackBerry®6
Insert the Battery 6
Charge the Battery 6
Insert a microSD Card 7
Learn to Navigate 8
Setup Wizard 9
Set up & Use Email & SMS Text Messages 10
Email Setup 11
Send an Email 14
Send an SMS Text Message 15
Use the Phone 16
Make a Phone Call 16
Make a Phone Call Using Voice Dialing 17
Set up Voicemail 18
Check Your Voicemail Messages From Your BlackBerry®8820 18
Check Your Voicemail Messages From Other Phones 18
Table of Contents

BlackBerry®8820 3
Browse the Web & Shop Online 20
Go to Web Pages 20
AT&T Mall 22
Manage Contacts and Calendars 23
Add a Contact 23
Schedule an Appointment 24
Use Push To Talk 25
- Set up Push to Talk 25
- Confirm Push to Talk is On 25
- Add a Push to Talk contact 26
- Make a Push to Talk call 27
- Receive a Push to Talk Call 27
Connect to Devices and Networks 28
Set up Bluetooth® 28
Turn on the connection to the Wi-Fi network 29
Connect to a Wi-Fi network 30

BlackBerry®8820
4
Welcome to AT&T
What’s in the Box?
Synchronize Your BlackBerry®8820 With Your Computer 31
BlackBerry®Desktop Software 31
What You Need 31
Setup instructions 32
Load and Play Music/Videos 36
Transfer Music and Videos to your BlackBerry®8820 36
Load an MP3/Video File 37
Play an MP3 File 38
AT&T Mobile Music 39
Troubleshooting 40
Tips and Tricks 48
Accessories 51
Icons & Indicators 54

5
BlackBerry®8820 5
What’s in the Box?
Remove the following items from the box to
help you set up your BlackBerry®8820.
USB Synchronization
Cable
Travel Charger
Mono Headset
BlackBerry®User Tools CD
Includes User Guide,
BlackBerry End User/Software
License Agreement and
warranty information for your
BlackBerry 8820.
Rechargeable
Battery
Getting Started Guide
BlackBerry 8820
What’s in the Box?
Getting Started Guide
BlackBerry® 8820
Quick Start Guide
Use your phone for more than just talking
Quick Start Guide
Welcome to AT&T

BlackBerry®8820
6
Set up Your BlackBerry 8820
Insert & Charge the Battery
Insert the Battery
1. Press the silver square on the back of
the BlackBerry®8820 and slide off the
battery cover.
2. Insert the battery so that the metal
contacts on the battery align with the
metal contacts on your BlackBerry 8820.
3. Slide the battery cover back onto the
BlackBerry 8820 so that the cover lies
flat and clicks into place.
Charge the Battery
1. Pull the plug blades down.
2. Connect the small USB end of the travel
charger cable to the USB port on the side
of your BlackBerry 8820.
3. Plug the travel charger into a power outlet.
4. Charge the battery to full power.
Steps?
3
Note:
If the battery
is charged, the
BlackBerry®8820
turns on. If the device
does not turn on,
charge the battery.
Charging the battery
can take an hour
or longer.
Steps?
4
Note:
If you have an
available USB port on
your computer and
you have installed
the BlackBerry®
Desktop Software,
you can use the USB
cable that came
with your device to
connect it to your
computer for
charging. For more
information, see the
“Sync your BlackBerry
8820 with your
Computer” topic.
CAUTION: Use only accessories that Research In Motion has
approved for use with your BlackBerry 8820 . Use of other
accessories might invalidate any approval or warranty/might result in
non-operation of the BlackBerry 8820 and might be dangerous.

BlackBerry®8820 7
Insert a Media Card*
Use a microSD media card to extend the memory available on your
BlackBerry®8820 for storing media files such as ring tones, videos,
pictures, or songs.
1. Slide off the battery cover.
2. Slide the media card holder door toward its
hinges to unlock it.
3. Lift the media card holder door.
4. Insert the media card into the slots in the
media card holder door so that the metal
connectors on the card will align with the
metal contacts on your BlackBerry 8820 when
the media card holder door is closed.
5. Close the media card holder door.
6. Slide the media card door away from its
hinges to lock it.
Steps?
6
Takes?
1 minute
Insert a Media Card
*Note: Your use of third party products and services shall be governed by and subject
to you agreeing to the terms of separate licenses, if any, for those products and services
that are provided with RIM’s products and services are provided “as is”. RIM makes no
representation, warranty or guarantee whatsoever in relation to third party products and
services even if RIM has been advised of the possibility of such damages or can anticipate
such damages.

BlackBerry®8820
8
Setup Your BlackBerry 8820
Learn to Navigate
Escape
End
Delete
Enter
Right Shift (CAP)
Symbol
Menu
Send
Trackball
Alt
Left Shift (NUM)
Space

BlackBerry®8820 9
Takes?
5 - 10 minutes
Note:
As you complete the
Setup Wizard, look for
the progress indicator
to tell you how many
screens you have
completed. The more
indicator tells you if
there is more to see
on the screen and
the buttons along the
bottom allow you to
navigate through the
Setup Wizard.
Setup Wizard
Setup Wizard
The BlackBerry®8820 contains a Setup Wizard designed to help you
quickly and easily setup and personalize your BlackBerry 8820 .
Introduction to BlackBerry 8820
The introduction to the BlackBerry®8820
section of the Setup Wizard helps you set
the date and time, and orient you to some
of the important keys/functions on your
BlackBerry 8820.
Progress indicator
More indicator
Roll the trackball down to see
more text on the screen
Close, Back and Next buttons
Click to move between screens
in the wizard

BlackBerry®8820
10
Setup Your BlackBerry 8820
Setup Wizard
Steps?
4
Note:
You can exit the
Setup Wizard at any
time and return to
where you left off by
selecting BlackBerry
Setup from the
Home screen and
then choosing
Setup Wizard.
Note:
To save battery power
your BlackBerry®
8820 screen is set to
Timeout (go dark or
dim) after 45 seconds.
If the screen goes
dark or dims simply
press any key to view
the screen again.
1. Once you have launched the Setup
Wizard, use the trackball to scroll up and
down on the screens and highlight input
fields or buttons. Click the trackball to
select input fields or buttons.
2. Click Yes if asked if you want to connect
to the wireless network.
3. To set your time zone, highlight the
current time zone and click the trackball.
Roll the trackball up or down to find your
time zone and click again to select it.
4. Note where the following important
function keys are on your BlackBerry 8820:

BlackBerry®8820 11
Setup Wizard
Email Set Up
1. To access email setup directly, on the
Home screen, click BlackBerry Setup.
Click Personal Email Setup. Verify that
you have turned on the connection to the
wireless network.
2. Click Next.
3. To view the terms of the BlackBerry®
Internet Service end user agreement,
click Click Here.
Steps?
8
Takes?
10 - 15 minutes
Note:
To set up your
BlackBerry®Internet
Service email using a
web browser on your
computer, visit
att.com/blackberrystart.

BlackBerry®8820
12
Setup Wizard
Setup Your BlackBerry 8820
4. Please read the terms and conditions carefully. To accept the terms
of the license agreement, select the Yes option. Click I Agree.
5. Type the email address information
for the existing supported email
account that you want to add and
click Next.
6. After the confirmation displays,
click OK.
Typing Tips: To capitalize a letter, hold the letter key until the capitalized letter appears or
press the Right Shift key and press the appropriate letter key. To insert symbols such
as @and period [.], press the ALT key and press the appropriate letter key.

BlackBerry®8820 13
Setup Wizard
7. On the summary screen perform one of the
following actions:
To create a new email address for
your BlackBerry 8820, click Create A
BlackBerry Email Address.
To add another existing supported email
address (up to 10) click Add An Email
Account.
To exit the email setup website,
press the Menu key . Click Close.
8. You have now completed the Setup Wizard.
On the Setup Wizard Complete screen
perform one of the following actions:
•To read shortcuts and information about
personalizing your device, click Next.
•To exit the Setup Wizard, click Close.
•
•
•
Note: Once you add a supported email account (up to 10) using the email setup
application, messages sent to that account will also appear in the messages list on your
BlackBerry 8820. Also, when you send a message from your device, it will be sent using
the email address of that account.

BlackBerry®8820
14
Set up & Use Email/SMS Text Messages
Send an Email
Send an Email
1. On the Home screen, click Messages .
2. Press the Menu key .
3. Click Compose Email.
4. In the To field, perform one of the
following actions:
Type an email address.
Type a contact name.
Type part of a contact name.
Click a contact.
5. Type a message.
6. Click the Trackball.
7. Click Send .
If you have associated your BlackBerry®8820 with more than one supported email
address, in the Send Using field, you can set the email address that you use to send the
email message.
Note: You must set up an email account on your BlackBerry 8820 device to send email.
To learn how to set up a supported email account (up to 10), refer to Email Setup in the
Setup Wizard.
•
•
•
Steps?
7

BlackBerry®8820 15
Send an SMS Text Message
Send an SMS Text Message
1. On the Home screen, click Messages .
2. Press the Menu key .
3. Click Compose SMS Text.
4. Perform one of the following actions:
If the contact is not in your address book,
click Use Once. Type an SMS phone number
(include the country code and area code)
Click the Trackball.
If the contact is in your address book,
click a contact.
5. Type a message.
6. Click the Trackball.
7. Click Send .
•
•
Steps?
7

BlackBerry®8820
16
Make a Phone Call
Using the Phone
Make a Phone Call
1. On the Home screen or in the Phone
application, perform one of the following:
• Type a phone number
• Type part of a contact name. Highlight a contact
or phone number.
2. Press the Send key .
3. To end the call, press the End key .
Steps?
3
Note:
To turn the
speakerphone
on or off during
a call, press the
Speakerphone
key, or click the
trackball and then
click Activate
Speakerphone/
Handset.

BlackBerry®8820 17
Make a Phone Call Using a Voice Command
Make a Phone Call Using
Voice Dialing
1. On the Home screen, click
Voice Dialing .
2. Wait for the sound.
3. Say “Call” and a contact name or
phone number.
4. To end the call, press the End key .
Steps?
4
More Info
To learn more about
Voice Dialing features
press the Menu
key while in Voice
Dialing, scroll to and
click Help.
Menu key only
works when call is
in progress.

BlackBerry®8820
18
Using the Phone
Set up Voicemail
Steps?
4
Takes?
2 minutes
Set up Voicemail
1. Hold the 1key on your BlackBerry®8820.
(Note: there is no need to hold down the Left Shift (NUM) key
or ALT key .)
2. Create your password.
3. Record your name.
4. Record a greeting.

BlackBerry®8820 19
Check Your Voicemal Messages
Check Your Voicemail Messages From Your
BlackBerry®8820
1. Hold the 1key .
2. Follow the voice prompts.
Check Your Voicemail Messages From
Other Phones
1. Dial your 10-digit wireless number.
2. Press the *key when you hear your personal greeting.
(Press the #key in Puerto Rico)
3. Type your personal passcode.
Steps?
2
Steps?
3

BlackBerry®8820
20
Browse the Web & Shop Online
Go to Web Pages
Go to Web Pages
1. On the Home screen click Browser or MEdia Net.
There are two different browsers that come with your BlackBerry®8820:
the MEdia Net Browser and an Internet Browser. Use the MEdia Net
browser to access your favorite web pages and downloads using AT&T
MEdia Net™ content service. Use the Internet Browser to access online
web sites.
Browser
MEdia Net
Steps?
5
Takes?
1 minute
Typing Tips
To capitalize a letter,
press the shift key
until the capitalized
letter appears
or press the
Right Shift (CAP)
key and press the
appropriate
letter key
To insert symbols
such as _and /,
press the
ALT key
and press
the appropriate
letter key.