Blackbe;rry BB10 User manual

BB10 Help
User Guide

Published: 2012-06-19
SWD-20120619145503696

Contents
Getting started ........................................................................................................................................... 11
Getting started ........................................................................................................................................... 11
BBM .......................................................................................................................................................... 12
Add a contact ............................................................................................................................................. 12
Start chatting ............................................................................................................................................. 13
Change your status or profile ...................................................................................................................... 14
Socializing with groups ............................................................................................................................... 15
Managing contacts ..................................................................................................................................... 17
Troubleshooting: BBM ................................................................................................................................ 18
BlackBerry ID ............................................................................................................................................. 20
About BlackBerry ID ................................................................................................................................... 20
What's the difference between a BlackBerry ID username and a screen name? ........................................... 20
Messages ................................................................................................................................................... 21
About Messages ......................................................................................................................................... 21
Adding and managing accounts .................................................................................................................. 21
Messages icons .......................................................................................................................................... 23
Viewing and searching your messages ........................................................................................................ 23
Compose an email or social networking message ........................................................................................ 24
Managing messages ................................................................................................................................... 25
Messages tips ............................................................................................................................................ 26
Messages options ....................................................................................................................................... 27
Send a text message ................................................................................................................................... 28
Text message options ................................................................................................................................. 29
Delete a message ....................................................................................................................................... 29
Troubleshooting: Messages ........................................................................................................................ 29
Contacts .................................................................................................................................................... 31
About contacts ........................................................................................................................................... 31

Adding contacts ......................................................................................................................................... 31
Contact views ............................................................................................................................................. 32
Changing contacts ..................................................................................................................................... 32
Add a contact to your favorites .................................................................................................................... 33
Contact someone ....................................................................................................................................... 34
Add a custom ring tone for a contact ........................................................................................................... 34
Search for a contact ................................................................................................................................... 34
Filtering contacts ....................................................................................................................................... 34
Sort your contacts ...................................................................................................................................... 35
Share a contact .......................................................................................................................................... 35
Troubleshooting: Contacts .......................................................................................................................... 36
Calendar .................................................................................................................................................... 37
About the Calendar .................................................................................................................................... 37
Add an email or social networking account ................................................................................................. 37
View your events ......................................................................................................................................... 37
Find email and files associated with an event .............................................................................................. 38
Check who you're meeting with .................................................................................................................. 38
Create an event .......................................................................................................................................... 38
Change or delete an event .......................................................................................................................... 39
Calendar options ........................................................................................................................................ 40
Troubleshooting: Calendar .......................................................................................................................... 41
Browser ..................................................................................................................................................... 42
Browsing the Internet ................................................................................................................................. 42
Bookmarks and history ............................................................................................................................... 45
Browsing safely .......................................................................................................................................... 47
Troubleshooting: Browser ........................................................................................................................... 49
Ring tones, sounds, and alerts .................................................................................................................... 51
Change your ring tone, sounds, or alerts ..................................................................................................... 51
Silence your device except for calls ............................................................................................................. 51
Set a custom ring tone or email alert tone for a contact ................................................................................ 51
Turn off all sounds ...................................................................................................................................... 52
Flashing LED .............................................................................................................................................. 52

Troubleshooting: Ring tones, sounds, and alerts ......................................................................................... 53
Phone ........................................................................................................................................................ 54
Making a call .............................................................................................................................................. 54
Using hearing aid mode .............................................................................................................................. 54
Using TTY support ...................................................................................................................................... 55
Visual Voicemail ......................................................................................................................................... 56
About Visual Voicemail ............................................................................................................................... 56
Video chat .................................................................................................................................................. 57
About video chat ........................................................................................................................................ 57
BlackBerry App World ................................................................................................................................ 58
Shop for apps, games, music, and videos .................................................................................................... 58
Pictures ..................................................................................................................................................... 59
Pictures app at a glance ............................................................................................................................. 59
Viewing your pictures ................................................................................................................................. 59
Edit a picture .............................................................................................................................................. 61
Supported picture file extensions ................................................................................................................ 61
Troubleshooting: Pictures ........................................................................................................................... 62
Videos ........................................................................................................................................................ 63
Videos app at a glance ................................................................................................................................ 63
Watching your videos .................................................................................................................................. 63
Supported video file extensions and codecs ................................................................................................ 65
Troubleshooting: Videos ............................................................................................................................. 66
Music ......................................................................................................................................................... 67
Music app at a glance ................................................................................................................................. 67
Playing your music ..................................................................................................................................... 67
Creating playlists and organizing your music ............................................................................................... 69
Tips: Music ................................................................................................................................................. 70
Troubleshooting: Music .............................................................................................................................. 71

Camera ...................................................................................................................................................... 72
Camera app at a glance .............................................................................................................................. 72
Taking pictures and recording videos .......................................................................................................... 72
Using Time Warp ........................................................................................................................................ 73
Camera options .......................................................................................................................................... 74
Troubleshooting: Camera ........................................................................................................................... 75
Media sharing ............................................................................................................................................ 76
About sharing media .................................................................................................................................. 76
Sharing, playing, and viewing media files over a Wi-Fi network ..................................................................... 76
Documents To Go ....................................................................................................................................... 78
Getting started with Docs To Go .................................................................................................................. 78
Using Word To Go ....................................................................................................................................... 79
Using Sheet To Go ...................................................................................................................................... 80
Using Slideshow To Go ............................................................................................................................... 81
Print To Go ................................................................................................................................................. 84
Getting started with Print To Go .................................................................................................................. 84
Managing your folders with Print To Go ....................................................................................................... 85
Managing your documents with Print To Go ................................................................................................ 85
Adobe Reader ............................................................................................................................................ 87
Reading a document in Adobe Reader ........................................................................................................ 87
Games ....................................................................................................................................................... 88
Create your profile ...................................................................................................................................... 88
Add a friend ............................................................................................................................................... 88
Add a game ................................................................................................................................................ 88
Favorite a game .......................................................................................................................................... 89
Viewing and comparing stats ...................................................................................................................... 89
FocalPoint .................................................................................................................................................. 90
Collecting and organizing tasks, notes, and more with FocalPoint ................................................................ 90
Adding a notebook and an entry to FocalPoint ............................................................................................. 90
Changing a notebook or entry in FocalPoint ................................................................................................ 92

View entries that share a tag ....................................................................................................................... 92
Search FocalPoint ...................................................................................................................................... 93
Share a FocalPoint entry over email or BBM ................................................................................................ 93
FocalPoint options ...................................................................................................................................... 93
Troubleshooting: FocalPoint ....................................................................................................................... 94
Clock ......................................................................................................................................................... 95
Set an alarm ............................................................................................................................................... 95
Changing your alarm options ...................................................................................................................... 95
Using the stopwatch ................................................................................................................................... 96
Setting the timer ......................................................................................................................................... 97
Add a city to the world clock screen ............................................................................................................ 97
Maps .......................................................................................................................................................... 99
About Maps ................................................................................................................................................ 99
Finding a place ........................................................................................................................................... 99
Get turn-by-turn directions ....................................................................................................................... 100
Favourite places ....................................................................................................................................... 101
Add a place to a calendar event ................................................................................................................ 102
Share a map or place ................................................................................................................................ 103
View your recently visted places ................................................................................................................ 103
View a contact’s address on a map ........................................................................................................... 103
Changing options for Maps ....................................................................................................................... 104
Troubleshooting ....................................................................................................................................... 105
Compass .................................................................................................................................................. 106
About the compass .................................................................................................................................. 106
Using the compass ................................................................................................................................... 106
Changing settings for the compass ........................................................................................................... 107
Troubleshooting: Compass ....................................................................................................................... 107
GPS technology ........................................................................................................................................ 108
About GPS ............................................................................................................................................... 108
Connections ............................................................................................................................................. 109

Wireless coverage indicators .................................................................................................................... 109
Turn on or turn off a wireless connection ................................................................................................... 109
Turn on airplane mode ............................................................................................................................. 109
Connect your device to an HDMI display ................................................................................................... 110
Mobile network ........................................................................................................................................ 110
Wi-Fi ........................................................................................................................................................ 111
Mobile Hotspot mode ............................................................................................................................... 113
Internet tethering ..................................................................................................................................... 114
Bluetooth ................................................................................................................................................. 114
NFC ......................................................................................................................................................... 114
Security ................................................................................................................................................... 116
Finding and protecting a lost device .......................................................................................................... 116
More security content coming soon .......................................................................................................... 116
Display ..................................................................................................................................................... 117
Change your backlighting ......................................................................................................................... 117
Change your font size ............................................................................................................................... 117
Set a picture as your wallpaper ................................................................................................................. 117
Change your display language .................................................................................................................. 117
Connect your device to an HDMI display ................................................................................................... 118
Battery and power .................................................................................................................................... 119
Battery and power .................................................................................................................................... 119
Keyboard and typing ................................................................................................................................ 120
Show or hide the keyboard ....................................................................................................................... 120
Type an uppercase, accented, or symbol character .................................................................................. 120
Copy or delete text ................................................................................................................................... 120
Change typing options .............................................................................................................................. 120
Check spelling .......................................................................................................................................... 121
Troubleshooting: Keyboard and typing ...................................................................................................... 121
Language ................................................................................................................................................. 122
Change your input or display language ...................................................................................................... 122

Changing your input language as you type ................................................................................................ 122
File Manager ............................................................................................................................................ 123
Viewing files ............................................................................................................................................. 123
Managing your files .................................................................................................................................. 123
Transfering files ........................................................................................................................................ 125
Using cloud services ................................................................................................................................. 126
Working with zip files ................................................................................................................................ 127
Organizing apps ....................................................................................................................................... 129
Delete an app ........................................................................................................................................... 129
Search ..................................................................................................................................................... 130
Search your device ................................................................................................................................... 130
Use voice enabled search ......................................................................................................................... 130
Filter your search results .......................................................................................................................... 130
Change your search settings ..................................................................................................................... 131
Search your email messages .................................................................................................................... 131
Google Talk .............................................................................................................................................. 132
Chat with friends ...................................................................................................................................... 132
Change your status or profile .................................................................................................................... 133
Add a friend ............................................................................................................................................. 133
Sign out .................................................................................................................................................... 134
Troubleshooting: Google Talk ................................................................................................................... 134
Yahoo! Messenger .................................................................................................................................... 136
Start a conversation .................................................................................................................................. 136
Change your status or profile .................................................................................................................... 137
Add a contact ........................................................................................................................................... 137
Sign out .................................................................................................................................................... 138
Troubleshooting: Yahoo! Messenger ......................................................................................................... 139
Windows Live Messenger .......................................................................................................................... 140
Start a conversation .................................................................................................................................. 140
Change your status or profile .................................................................................................................... 141

Add a contact ........................................................................................................................................... 141
Sign out .................................................................................................................................................... 142
Troubleshooting: Windows Live Messenger ............................................................................................... 143
Storage space and media card ................................................................................................................. 144
Storage space and media card ................................................................................................................. 144
Accessibility ............................................................................................................................................. 145
Find your accessibility settings ................................................................................................................. 145
Change your font size ............................................................................................................................... 145
Turn on Global Zoom ................................................................................................................................ 145
Use grayscale or reverse contrast for the screen display ............................................................................ 146
Use the BlackBerry screen reader ............................................................................................................ 146
Turn on or turn off event sounds ............................................................................................................... 146
Add or delete a contact alert ..................................................................................................................... 147
Change how you answer calls with a headset ............................................................................................ 147
Using hearing aid mode ............................................................................................................................ 147
Using TTY support .................................................................................................................................... 147
Legal notice ............................................................................................................................................. 148

Getting started
Getting started
Content coming soon.
User Guide
RIM Strictly Confidential Getting started
11

BBM
Add a contact
You can add contacts to BBM by scanning their BBM barcodes. You can also add contacts by typing someone's contact
information, by selecting a contact from your address book, or by using BlackBerry Tag (if supported).
1. Tap > Invite to BBM.
2. Tap the Scan to Invite icon.
Add a contact by typing
1. Type in the field or tap the Plus icon to find contacts in your address book.
2. Tap Send.
Show your BBM barcode
1. Tap your picture or display name.
2. Tap Barcode.
Cancel an invitation
1. Tap > > Sent.
2. Touch and hold an invitation.
3. Tap Delete Invitation.
User Guide
RIM Strictly Confidential BBM
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Start chatting
Chat in real-time with your BBM contacts and know when someone has read your message in BBM. Share pictures, voice
notes, your location, or other files that are at your fingertips.
Tip: Want to share something with multiple contacts? Send a broadcast message to let your contacts know your news at the
same time, or start a multiperson chat to make decisions faster.
1. Tap .
2. Tap a contact.
Send a file or Ping someone
1. Touch and hold the chat field.
2. Tap Send File or Ping.
Peek at your chats
While in a chat, you can quickly peek at your other chats.
Slide your finger in from the left of the screen.
Change the order of emoticons
The emoticons that you frequently use appear at the top of the emoticon panel.
Touch and hold an emoticon and drag it into place in the top row.
Send a broadcast message
Tap > New Broadcast Message.
User Guide
RIM Strictly Confidential BBM
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Invite others to a chat
At the bottom of a chat, tap the Invite Others icon.
Tip: To start a fresh chat from your contact list, touch and hold a few contact names. Tap > New Multiperson Chat.
Change your status or profile
Let your BBM contacts know what you're doing by changing your name or status. If you have a status that you use often,
such as when you're going on vacation, you can save it to use again later.
1. Tap your picture or display name at the top of the screen.
2. Type a status message in the Personal Message field.
3. If you want to appear as Busy, tap Status > Busy.
Save a status for later
Tap the Status field > Edit Status Messages > Add New.
Change your display picture
You can change your picture to suit your mood or show what you're doing.
1. From your profile, tap your picture.
2. Tap Replace or Edit.
User Guide
RIM Strictly Confidential BBM
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Socializing with groups
Create a group
Stay connected with a group of people by sharing lists, appointments, pictures and more. Members of a group don't
necessarily need to be one of your contacts; someone else can invite a contact to join the group.
When you create a group, you automatically become an administrator for the group.
1. Tap > New Group.
2. Complete the fields on the screen.
3. Choose a picture for the group.
4. Tap Save.
Add lists, events, and pictures
1. Tap .
2. Tap the item you want to add to the group.
View recent group activity
Tap > .
Add members
You can add members to a BBM group by typing someone's contact information, or by selecting a contact from your
address book. You can also add members by scanning their BBM barcodes.
Tip: To see the current members of a group, tap the group picture or name at the top of the screen.
1. Tap > Invite.
2. Type the contact's information or tap the Scan to Invite icon.
User Guide
RIM Strictly Confidential BBM
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3. Tap Send.
Group administrators
Administrators of a group can control group membership, update the group's profile picture or name, and even disband
the group and delete all of the shared data. Whoever creates the group automatically becomes an administrator. Additional
admins can be added after that.
You can ask an admin to make you an admin; otherwise, you'll need to know the administrator password to become an
admin for the group.
1. Tap the group picture or name at the top of the screen.
2. Tap Administration.
Become an admin
1. Beside the Administrator Password field, tap Enter.
2. Type the password.
3. Tap Enter.
Make someone an admin
1. Beside the Administrator List field, tap Edit > Add.
2. Select one or more members.
3. Tap Add.
Set an admin password
Beside the Administration Password field, tap Set.
Leave a group
Content in the group is only removed from BBM on your BlackBerry device. Other members continue to see items you've
shared, including pictures and lists.
If you're an administrator for the group, you can also choose to delete the group and all of its data.
1. Touch and hold a group name.
2. Tap Leave Group .
User Guide
RIM Strictly Confidential BBM
16

Managing contacts
Create a contact category
If you have a lot of contacts, or just some that you want to be able to get to faster, consider organizing your contacts into
categories.
1. Tap > Contacts.
2. Scroll down and tap Add New Category.
View someone's profile
You can view contact details and previous status messages from someone's profile. You can also view and download the
apps your contacts have connected to BBM, start a video chat, or rename your contacts.
1. Touch and hold a contact's name.
2. Tap View Profile.
Note: A purchase or subscription might be required from the BlackBerry App World storefront before you can use some
apps.
Hide updates for a contact or group
1. Tap > .
2. Touch and hold a contact's name.
3. Tap Hide Updates.
View recent BBM activities
You can see a list of recent updates across your BBM contacts and groups, review any pending add or application
invitations, and comment on someone's latest status.
1. Tap .
User Guide
RIM Strictly Confidential BBM
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2. Tap or .
Delete a contact
1. Touch and hold a contact's name.
2. Tap Delete <contact name>.
Troubleshooting: BBM
I can't add a BBM contact
The person's BlackBerry device might be turned off, the person might not have responded to your invitation, or the person
might have ignored your invitation.
To view your pending invitations, do these steps:
1. Tap > .
2. Tap Sent.
An app keeps prompting me
Applications might ask for permission to connect to BBM. If you grant permission, you can chat from within the BBM
connected app, update your status, and share your activities and achievements on your BBM profile.
To change your options for BBM connected apps, do these steps:
1. In the Settings app, tap Application Permissions.
2. Tap the app's name.
3. Change the options. For example, limit certain actions or disconnect the app.
4. Tap Save.
I accidentally blocked an invitation
1. Swipe down from the top of the screen.
User Guide
RIM Strictly Confidential BBM
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2. Tap .
3. Beside the Blocked Contact List field, tap Edit.
4. At the top of the screen, tap the invitation type.
5. Tap Edit.
6. Tap the Delete icon.
User Guide
RIM Strictly Confidential BBM
19

BlackBerry ID
About BlackBerry ID
A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry
ID, you can use your email address and password to log in to any BlackBerry product that supports BlackBerry ID. With
BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you
downloaded when you switch smartphones.
If you previously created a BlackBerry ID, you must use it when you set up your new tablet or smartphone (instead of
creating a new BlackBerry ID). You can log in to both a tablet and a smartphone using the same BlackBerry ID.
What's the difference between a
BlackBerry ID username and a screen
name?
Your BlackBerry ID username is the email address that you use when you log into products or services that use BlackBerry
ID. The BlackBerry ID screen name is the name that appears when you submit app reviews in the BlackBerry App World
storefront.
User Guide
RIM Strictly Confidential BlackBerry ID
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