Blackbe;rry BOLD 9700 - T MOBILE - GETTING STARTED VERSION... User manual

TM1665
MAT-27282-001
FREE RINGTONES & WALLPAPER
For a limited time, downloads from the hottest new 20th
Century Fox films are on the house. Enjoy wallpaper
featuring your favorite screen stars, voice ringers of
memorable and funny lines, and much more. Just follow
the directions on the other side of this page to be granted
access. Downloading is simple. Controlling your phone’s
ego? Not so simple.
Enjoy free wallpaper of your favorite screen stars, voice ringers
of memorable and funny lines, and much more.
Downloading is simple.
From your computer:
1. Go to www.t-mobile.com/foxinbox.
2. Log in and register for first time access.
3. Choose your phone.
4. Select content and follow directions to download
directly to your phone.
(See inside back cover for instructions.)
Movie images ©2009 Twentieth Century Fox Film Corporation.
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getting started
5.0"
Gutter width to be
determined by printer
Gutter width to be
determined by printer
5.0"
4.5"
Back Cover Front Cover
Inside Front Cover Inside Back Cover
This is the cover art for 2 booklets: Getting Started & Having Fun.
The booklets are side by side saddle-stich binding (or perfect-bound).
TM1665 Bold-Black Guide_Cover.ai
MATCH COLORS:
RIM
DATE
NOTES
DRAWN BY DIELINE INFORMATION
MANUFACTURER HANDSET COLOR
Bold 9700 - Onyx Black
09.17.09 emk Varies, see callouts
PRINTING STATIONS: 5
CYAN MAGENTA
PMS Process
Magenta C
YELLOW BLACK 72K
PROCESS
BUILD
65-0-100-42
PROCESS
BUILD
SPOT

OVERVIEW
This guide provides you with everything you need to get
started. If you need additional information on features and
services, please select one of these helpful options:
nUse My Account to view your balance,
make a payment or view help content. To install:
On the Home screen, press the Menu key and
then select T-Mobile My Account.
nRefer to your user guide on the CD.
nVisit www.t-mobile.com.
nOn the Home screen, press the Menu key and
then select Help.

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TABLE OF CONTENTS
Introducing Your Device .................................................. 4
Navigation ........................................................................ 5
Service Activation ............................................................ 6
SIM Card ......................................................................... 7
Battery .............................................................................. 8
Power .............................................................................. 9
Setup Wizard ................................................................... 9
Call Functions ............................................................... 10
Mobile Backup ............................................................... 12
Contacts ........................................................................ 13
Wi-Fi Calling Setup ........................................................ 14
E-mail Setup .................................................................. 18
myFaves®Setup ............................................................ 20
Bluetooth®Setup............................................................ 27
Synchronization Setup ................................................... 28
Indicators ...................................................................... 31
Emergency Dialing......................................................... 38
Caring for Your Device................................................... 39
Tips for Safety ................................................................ 40
Having Fun
Turn to the Having Fun section of this booklet
to learn what else your new device can do.

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NAVIGATION
nOn the Home screen, press the Menu key to display
more applications.
nTo move the cursor in any direction and highlight items,
slide your nger across the trackpad.
nTo select an item or follow a link, press the trackpad.
nTo move back a screen, press the Escape key.
nTo return to the Home screen, press the red End key.
nTo open the menu, press the Menu key.
nTo close the menu, press the Escape key.
INTRODUCING YOUR DEVICE
BlackBerry®BoldTM 9700 with Wi-Fi Calling
Volume keys
Escape key
End/Power key
Enter key
Backspace/Delete key
Headset jack
Micro-USB port
Charging
and data.
Menu key
Send key
Trackpad
Left Convenience key
Launch the voice
dialing application.
Alt key
Type the alternate
character on a key.
Left Shift key
Capitalize letters.
Right Convenience key
Launch the camera.
Speakerphone key
Turn on/off during a call.
Right Shift key
Capitalize letters.
Symbol key
Open the symbol list.
Mute key
Play/pause media le or
mute call
Lock key
Lock the device/keyboard

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SIM CARD
Your Subscriber Identity Module (SIM) card identies you to
the wireless network. Your phone will not work without the SIM
card. To insert the SIM card and battery:
1. Detach your SIM card.
2. Lift and remove the back cover
from the device.
3. Slide the SIM card into the
SIM card holder.
4. Insert the battery so that the metal
contacts on the battery align with
the metal contacts on the device.
Insert the tabs on the back cover
into the device and click the
back cover into place.
SERVICE ACTIVATION
If you are a new T-Mobile customer and your service
has not been activated, simply call Customer Care
at 1-800-937-8997 from your landline phone and a T-Mobile
Activations representative will assist you. You will need the
following information when activating service:
nService Agreement and agent code on your
Agreement
nYour name, home address, home phone, and billing
address
NOTE: For business and government accounts, please provide the name
of your company or government agency, address, and tax ID.
nYour Social Security number, current driver’s license
number, and date of birth for credit check purposes
nYour choice of T-Mobile rate plan and services
(see www.t-mobile.com for latest plan information)
nSIM serial number and IMEI number (located on the
box bar code label)
By activating service, you acknowledge that you have read, understand,
and agree to be bound by each of T-Mobile’s Terms and Conditions and
your Service Agreement.

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BATTERY
You can charge your device using the charger cable
connected to a wall power outlet or by using the USB cable
connected to your computer.
Charge using a charger cable
To charge, connect the small end of the charger cable to the
micro-USB port on the side of your device. Plug the other end
of the charger into a wall outlet.
Charge using a USB cable
To charge, connect the small end of
the USB cable to the micro-USB port
on the side of your device. Plug the
other end of the USB cable into the
USB port of your computer.
NOTE: Your computer’s USB port must
supply more than 130mA.
Full battery
Battery charging
Low battery
POWER
To turn on the device, press and hold the red End key.
SETUP WIZARD
The setup wizard appears when you
rst power on your device. Follow the
wizard instructions to learn how to enter
text and personalize your device. The
wizard also helps you set up e-mail
and congure Wi-Fi and Bluetooth®.
See the following sections in this guide
for more information on:
nWi-Fi Calling Setup
nE-mail Setup
nBluetooth Setup
If the setup wizard screen does not appear when you power
on your device, go to the Home screen and press the Menu
key. Scroll to and select Settings and select Setup Wizard.

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Check Visual Voicemail
1. On the Home screen, press the Menu key.
2. Scroll to and select Visual Voice Mail.
3. Scroll to and select a message to do the following:
nSelect the Back or Forward icons to
scroll through multiple voicemails.
nSelect the Play icon to listen to a voicemail.
nPress the Menu key and then select
Delete to delete a voicemail.
nPress the Menu key and then select
Call Voice Mail to call the caller.
nPress the Menu key and then select
Add To Contacts to add the caller
to your phone book.
Set up and call voicemail
To set up voicemail, press and hold the 1 key and follow
the tutorial. To reset the password to the last four-digits of your
phone number, enter #PWD# or #793# and press the green
Send key.
To call voicemail, press and hold the 1key.
CALL FUNCTIONS
To make a call, enter the number and press the
green Send key.
To answer a call, press the green Send key.
To end a call, press the red End key.
Setup Visual Voicemail
Visual Voicemail allows you to play and replay messages
in any order, save voice messages to your phone, choose
how you want to respond to messages, share special audio
messages via e-mail, and create personalized greetings.
1. On the Home screen, press the Menu key.
2. Scroll to and select Visual Voice Mail.
3. Read the License Agreement.
4. Scroll down and select I Accept.
5. Scroll to and select Next.
6. Select Standard Greeting, Personal Greeting,
or Name.
7. Press the trackpad to select the Record icon.
8. Press the trackpad again when done.
9. Press the Escape key.
10. Scroll to and select Next.

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MOBILE BACKUP
Mobile Backup is a free service that lets you store contact
information on your phone and on www.my.t-mobile.com.
Once you opt in, you can manage contacts on your phone
or on the Web and the changes are automatically
synchronized. With Mobile Backup, you don’t have to worry
about losing your contact information if you lose your phone.
Simply opt in while going through the Setup Wizard and
T-Mobile will back up your phone contacts and then will
synchronize them each time you make a change.
Your contacts are available to view and manage on
www.my.t-mobile.com. You may opt out of this service.
However, if you choose certain services (like myFaves®),
your address book may be backed up in order to deliver
these specic services. See the FAQ section on
www.my.t-mobile.com for more details.
CONTACTS
Add contacts
1. On the Home screen, enter the phone number.
2. Press the Menu key.
3. Scroll to and select Add to Contacts.
4. Enter the contact’s information.
5. Press the Menu key.
6. Select Save.
Call a contact from the contacts list
1. On the Home screen, select Contacts.
2. Scroll to the contact.
3. Press the green Send key.

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WIFI CALLING SETUP
Your device is HotSpot-enabled, allowing you to connect to
the network in three ways:
nTo standard mobile phone service (cell towers):
Automatically connects to standard mobile phone
service when you have coverage and whenever
you are not in range of a saved Wi-Fi network or a
T-Mobile HotSpot.
nTo Wi-Fi using your home Wi-Fi network:
Automatically connects to your home Wi-Fi network
after you set up your T-Mobile wireless router (or non-
T-Mobile wireless router) and save the network to your
device.
nTo Wi-Fi using T-Mobile HotSpot:
Automatically connects to Wi-Fi when you are at a
T-Mobile HotSpot location.
Your device can easily switch (while on a call) between saved
Wi-Fi networks, standard mobile phone service, and T-Mobile
HotSpot locations. Your device will use the connection with the
best signal strength.
T-Mobile HotSpot
Home
Mobile Device
T-Mobile
HotSpot

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Get security key
The Get Security Key feature allows you to transfer the security
key dened on your T-Mobile wireless router to your device.
To generate a security key:
1. On the Home screen, press the Menu key.
2. Scroll to and select Settings.
3. Scroll to and select Set Up Wi-Fi.
4. Select Next.
5. Scroll to and select Get Security Key.
6. Select Next.
7. Press the Secure button on your wireless router.
8. On your device, select Done.
Step 1 - Set up a wireless router
T-Mobile wireless routers
Run the setup CD that comes with your router.
Other routers
Set up the router using the manufacturer’s instructions.
Step 2 - Set up Wi-Fi
1. On the Home screen, press the Menu key.
2. Scroll to and select Manage Connections.
3. Scroll to and select Set Up Wi-Fi Network.
4. At the Set Up Wi-Fi screen,
select Next.
5. Select Scan For Networks.
6. If prompted, select Turn Wi-Fi on.
7. Scroll to and select the desired network.
8. If prompted, enter a key or password.
9. Select Connect.

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Set up work e-mail
If your company is using a BlackBerry Enterprise Server,
then you can set up your device to receive work e-mail
from Microsoft®Outlook®, IBM®Lotus Notes®, or Novell®
Groupwise®.
Perform the following if you have the Enterprise Activation
password from your system administrator:
1. On the Home screen, press the Menu key.
2. Scroll to and select Settings.
3. Scroll to and select Options.
4. Scroll to and select Advanced Options.
5. Scroll to and select Enterprise Activation.
6. Enter your e-mail address and password.
7. Press the Menu key.
8. Select Activate.
If you do not have the Enterprise Activation password
from your system administrator, then you must install the
BlackBerry®Desktop Software on your computer and then
synchronize work e-mail with your device.
See the Install BlackBerry®Desktop Software section of this
guide for more information.
EMAIL SETUP
Set up personal e-mail
1. On the Home screen, press the Menu key.
2. Scroll to and select Settings.
3. Scroll to and select Manage Internet Email.
4. Select Add.
5. Perform one of the following:
nTo access personal e-mail from accounts such as
Yahoo!®, Gmail®, Hotmail®, and AOL®, select the
desired provider or select Other. Enter your e-mail
address and password and select Next. You can add
up to 10 accounts.
nIf you want to create a new BlackBerry e-mail
account, scroll down and select Create New
Address. Enter your username, which will appear
before @tmo.blackberry.net. Select Next.
For help reading e-mail, refer to the E-mail section in
this guide.

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Subscribe to myFaves®
To subscribe, go to www.t-mobile.com. When you have
subscribed to myFaves, you will see ve circles on the main
screen a few minutes after you power on your device.
Add myFaves contacts
1. On the Home screen, scroll to and select an empty
circle.
2. Select one of the following options:
nCreate New: Enter the contact’s name. Scroll down
and enter the contact’s phone number.
nGet From Contacts
:Scroll to and select the contact.
3. Press the Menu key and select Save or continue to
Step 4 to assign an icon.
SETUP
myFaves is an optional calling plan.
Benets of signing up to myFaves:
nUnlimited nationwide calling to
any ve U.S. numbers, on any
network (even landlines)*
nOne-touch calling, text
messaging, e-mail, and
photo sharing**
nNo domestic roaming or domestic long-distance
charges
nPersonalize contacts with favorite pictures and
downloadable icons**
* myFaves only applies to calls directly between two people and allows
unlimited nationwide calling to ve U.S. numbers. You can change
myFaves numbers once/month.
** Separate purchase/download charges may apply. Separate charges
apply to send/receive domestic/international text/picture messages
and to send/receive/read domestic/international e-mail.

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8. Select Yes to conrm.
An hourglass displays in the circle while the contact
is being added to the contacts list. You can use your
device during this time. Once the contact is added, you
will receive a conrmation message and the hourglass is
replaced by your new contact.
Now you are ready to call your contact. On the
Home screen, scroll to the contact and press the
green Send key.
Assign a ringtone to myFaves
1. On the Home screen, scroll to and select the contact.
2. Press the Menu key.
3. Select Edit Contact.
4. Under Custom Ring Tones/Alerts, select Phone.
5. Scroll to and select T-Jingle.
6. Scroll to and select a ringtone from the list or scroll up
and select Browse to locate a sound le that is saved on
your device.
7. Press the Menu key and select Save.
8. Press the Menu key and select Save again.
Assign an icon to myFaves
4. Scroll to Change Icon and press the trackpad.
5. Scroll to and select Change Icon.
6. Select one of the following
options:
nMy Pictures: If you want
to take a picture and
assign it to the myFaves
contact, scroll up and
select Camera. Frame
the subject and press the
trackpad to take a picture.
Move the circle to the
desired location. Press the Menu key and select Crop
and Save.
To use a picture you have already taken, navigate to
the picture and select the picture. Move the circle to
the desired location. Press the trackpad and select
Crop and Save.
nmyFaves Icons: Scroll to and select an icon.
nBrowse Icons: Scroll to and select myFaves icons.
Locate and select an icon to download.
7. Press the Menu key and select Save.

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Replace a myFaves contact
1. On the Home screen, scroll to and select the contact.
2. Press the Menu key.
3. Scroll to and select Replace Contact.
4. Select one of the following options:
nCreate New: Enter the contact’s name. Scroll down
and enter the contact’s phone number.
nGet From Contacts
:Scroll to and select the contact.
5. Press the Menu key.
6. Select Save.
7. Select Yes to conrm.
Edit a myFaves contact
Names and icons: You can change names and icons at
any time.
Phone numbers: You can only change a contact’s phone
number once per calendar month. If a number change is not
allowed, you will receive an error message explaining why.
1. On the Home screen, scroll to and select the contact.
2. Press the Menu key.
3. Select Edit Contact.
4. Edit the contact’s name, number, icon, ringtone,
birthday, or anniversary.
5. Press the Menu key.
6. Select Save.
For more information on how to assign icons and
ringtones, see instructions in the Add myFaves
contacts section of this guide.

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Move a myFaves contact to another circle
1. On the Home screen, scroll to
and select the contact.
2. Press the Menu key.
3. Scroll to and select Change
Order.
4. Scroll to the desired location.
5. Press the trackpad.
6. Select Save.
Minimize myFaves circles
To minimize myFaves circles,
on the Home screen, press the
Menu key and scroll to and
select Minimize myFaves.
To display myFaves circles,
on the Home screen, press the
Menu key and scroll to and
select Show myFaves.
BLUETOOTH®SETUP
Your device comes with Bluetooth technology, which is a wire-
less technology that enables a data connection between your
device and a Bluetooth wireless headset and other Bluetooth
devices (sold separately).
Prepare a Bluetooth wireless headset
To pair your device with a Bluetooth headset, make sure that
your headset is fully charged and that you put the headset into
pairing mode. See your Bluetooth headset’s manual for more
information.
Turn on the Bluetooth feature and pair with a headset
1. On the Home screen,
press the Menu key.
2. Scroll to and select
Manage Connections.
3. Scroll to and select
Set Up Bluetooth.
4. If desired, change the device
name and select OK.
5. Select Search.
6. Scroll to and select your headset.
7. Enter the PIN and press the trackpad.

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SYNCHRONIZATION SETUP
You can install the BlackBerry®Desktop Software on your
computer and connect your device to your computer to
perform the following:
nCharge your device.
nSynchronize data (contacts, calendar entries, tasks,
and memos) between your device and computer.
n Synchronize certicates between your device and your
computer.
nBack up and restore device data.
n Transfer les between your device and your computer.
nAdd applications to your device.
nSet up and manage e-mail forwarding or wireless
calendar synchronization.
nSet up and manage e-mail forwarding using the
BlackBerry Desktop Redirector to forward e-mail
messages from a Microsoft®Outlook®(Workgroup
installation) e-mail account that resides on a Microsoft
Exchange Server version 5.5 or later.
For more information, refer to the online help for the
BlackBerry®Desktop Software.
Install the BlackBerry®Desktop Software
System requirements:
nIntel®compatible 486 or higher computer
that is compliant with USB 1.1 or later
nWindows®XP or later
nBlackBerry®User Tools CD
niTunes version 7.2 or later or Windows Media®
Player version 10 or later (if you want to synchronize
your music using BlackBerry®Media Sync)
To install:
1. If your BlackBerry device is
connected to your computer,
disconnect it.
2. Insert the BlackBerry User Tools
CD into the CD drive on your
computer.
3. On your computer, click
BlackBerry Desktop Software.
4. Follow the instructions on the screen until the
Integration Options screen appears.
5. On the Integration Options screen, select the Integrate
with a personal email account option, unless you
are a corporate user and your work email account is
DO NOT
connect your
device to your
computer
until Step 6.

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associated with a BlackBerry®Enterprise Server. For
more information, contact your administrator.
6. If you are prompted, restart your computer.
7. When the installation is complete, connect the smaller
end of the USB cable to the USB port on the side of
your device.
8. Connect the larger end of the USB cable to the USB
port on your computer.
9. To synchronize data, click Synchronize and select what
you want to synchronize.
10.Click Synchronize.
If the BlackBerry®Desktop Manager does not open
automatically, on a Windows®XP computer, click
Start > Programs > BlackBerry > Desktop Manager.
INDICATORS
Applications
Take some time to explore the applications that are available
on your device. Here are a few applications to get you started.
Select Menu > Settings > Setup Wizard to
learn about typing, personalizing, and setting up
e-mail, Wi-Fi, and Bluetooth®. The setup wizard
also provides links to information about common
tasks.
Select Menu > Settings > Manage Internet
Email to set up e-mail addresses or change
BlackBerry®Internet Service e-mail options.
Select Menu > web2go to access Web content,
search the Web, customize your start page, and
access your T-Mobile account information.
Select Menu > Browser to visit Web pages or
view the browser bookmark list.
Select Menu > Camera to take pictures or
videos.
Select Menu > Media to view saved music,
ringtones, videos, pictures, and Voice Notes.

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Select Menu > Messages to view a list of your
messages.
Select Menu > Settings > Options to view a list
of device options. Select Advanced Options for
a list of additional options.
Select Menu > Contacts to view your contact list
or add a new contact.
Select Menu > Settings > Set Up Wi-Fi to set
up a connection to a Wi-Fi network.
Select Menu > Help to view the user guide for
your device.
Select Menu > Visual Voice Mail to install and
congure Visual Voice mail.
Home screen status indicators
Alarm set
Unopened message count
Missed calendar reminder
Voicemail message
Bluetooth®technology is on
Paired with Bluetooth enabled device
Missed call count
Sending data
Receiving data
Roaming

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Message list status indicators
Unopened message
Opened message
Message with attachment
Message is high priority
Text message
Picture Message
Sent message
Message is sending
Message not sent
Draft message
Filed message
Phone status indicators
Missed call
Placed call
Received call
Calendar status indicators
Reminder set
Recurring appointment or meeting
Calendar entry with notes
Meeting
Exception to recurring meeting or appointment

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Wireless coverage indicators
You can send and receive e-mail messages,
PIN messages, text messages, and picture
messages. You can use the phone and send
and receive e-mail messages or use the
browser with a high-speed data connection
simultaneously.
You can send and receive text messages.
You can send and receive text messages.
You can send and receive e-mail messages,
PIN messages, text messages, and picture
messages, and use the browser with a high-
speed data connection.
You can send and receive e-mail messages,
PIN messages, text messages, and Picture
Messages, and use the browser.
You can send and receive text messages.
You can only make emergency calls.
Your connection to the wireless network is
turned off.
You are not in a wireless coverage area.
You can send and receive e-mail messages,
PIN messages, text messages, and Picture
Messages, and use the browser with UMA
instead of a mobile network connection.
You can send and receive text messages and
Picture Messages with UMA instead of a mobile
network connection.
You can send and receive e-mail messages
and use the browser over a Wi-Fi connection.
Your device is connected to a Wi-Fi network but
does not have access to BlackBerry services
over the Wi-Fi connection.