Blackbe;rry Bold 9700 Operator's manual

BLACKBERRY BOLD 9700
Quickstart
L
u
BL
Q
Q

2
Use this Quickstart to quickly get an overview of
the major features and services available for your
smartphone.
OR
Use our interactive web tutorial available at
att.com/tutorials
for the most complete and up-to-date information
available for setting up and using your new
smartphone and services. The online tutorials include
step-by-step instructions and screen shots to assist
you as well as provide an easy search function.
Your BlackBerry®
smartphone is shown and
described on this foldout
Before you use your smartphone or any accessories
for your smartphone, see the Safety and Product
Information Booklet. For the most recent version of
the booklet visit blackberry.com/go/docs
Welcome To AT&T

3
Welcome To AT&T 2
Set Up Your BlackBerry® Bold™ 9700 Smartphone 4
Tips and Tricks 7
Complete the Setup Wizard 10
Switch to a New BlackBerry Smartphone 14
Make Calls 16
Visual Voice Mail 17
Voice Mail 18
Manage Contacts and Appointments 19
Send a Text Message 22
Pictures and Videos 23
Browse the Web and Shop Online 27
Send an Email 28
Manage Wireless Connections 29
Connect to a Wi-Fi Network 30
AT&T Navigator 31
AT&T Features and Services 32
BlackBerry Desktop Software 33
Load and Play Music and Videos 34
Use a BlackBerry Bold 9700 Smartphone as a Wireless Modem 36
Documents To Go From DataViz 37
Troubleshooting 38
Carry Your Smartphone 39
Indicators 42
BlackBerry Bold 9700 Smartphone Key Functions 44
BlackBerry Bold 9700 Smartphone Applications and Functions 45
Table of Contents

4
Set Up Your BlackBerry Bold 9700 Smartphone
What’s in the Box
Insert the SIM Card and Battery
1. Push down gently on the top-left and top-right corners of the battery
cover and slide off the battery cover.
2. If the battery is inserted, remove the battery.
3. If your SIM card is already inserted, skip to Step 7.
4. Remove the SIM card from any packaging.
5. Hold the SIM card so that the metal contacts on the SIM card face down
and the cutoff corner points toward the top-left corner of the smartphone.
6. Slide the SIM card into the holder so that it lies flat below the metal guide.
7. Insert the battery so that the metal contacts on the battery align with the
metal contacts on your smartphone.
Battery
BlackBerry®
Travel Charger
BlackBerry®
USB Datasync &
Charging Cable
Stereo Headset
BlackBerry®User Tools CD
Includes BlackBerry® Desktop
Software, User Guide,
Software License Agreement
and Limited Warranty.
2GB Memory Card
2
2
1

5
Note: If you have an available USB port on your computer, you can use the USB
cable that came with your smartphone to connect your smartphone to your
computer for charging.
8. Replace the battery cover so that the notches at the top of the battery cover
fit into the slots at the top of the smartphone.
9. Slide up the battery cover so that it clicks into place.
If the battery is charged, the smartphone will automatically turn on. If the
smartphone does not turn on, charge the battery.
View The Home Screen
Tip: If you do not press a key or use the trackpad for 30 seconds while viewing the Expanded Home screen or a
folder, the Home screen reappears. To return to the previous screen or folder, press the Menu key.
Home screen Expanded Home screen
To view the
Expanded Home
screen with
more application
icons, press the
Menu key.
When your
smartphone
powers on, the
Home screen
appears.
12
12

6
Charge The Battery
1. Connect the small end of the travel charger cable to the
micro-USB port on the side of your smartphone.
2. Fold down the plug blades on the power adapter.
3. Plug the power adapter into a power outlet.
4. Charge the battery to full power.
Set Up Your BlackBerry Bold 9700 Smartphone
Insert a microSD™ Memory Card
Use a microSD™ memory card to extend the memory available on your
smartphone for storing your media files such as ringtones, videos,
pictures, or songs.
1. Push down gently on the top-left and top-right corners of the battery
cover and slide off the battery cover.
2. Hold the memory card so that the metal contacts on the card
point down and the cut-off end of the card points toward the
right side of the smartphone.
3. Slide the card into the card slot so that the card clicks into place.
To remove the memory card, press the card in and then pull the card out.
2
1
2
1

7
Tips and Tricks
Move the cursor in any direction and highlight items Slide your finger on the trackpad.
Select an item or follow a link Click the trackpad.
Move back a screen Press the Escape key.
Return to the Home screen Press the End/Power key.
Access the Expanded Home screen On the Home screen, press the Menu key.
View more available actions for a highlighted item Press the Menu key or click Full Menu, if available.
To close a menu Press the Escape key.
Insert a period Press the Space key twice. The next letter is
capitalized.
Capitalize a letter Hold the letter key until the capitalized letter
appears or press the Left Shift key or the Right
Shift key and the letter key.
Type the alternate character on a key Press the ALT key and then the character key.
Insert @ and periods in an email field Press the Space key.
Type a symbol Press the Symbol key. To view more symbols, press
the Symbol key again. Type the letter that appears
below the symbol.
Turn on number lock Press the ALT key and the Left Shift key.
Turn on CAP lock Press the ALT key and the Right Shift key.
For pictures of the keys and buttons on your smartphone
refer to the foldout at the back of this guide.

8
Turn off number lock or CAP lock Press the ALT key.
Lock the keyboard Click the Lock icon on the Expanded Home screen,
press the Lock button at the top of the smartphone,
or press and hold the Akey
To type an accented or special character Hold the letter key and slide your finger on the
trackpad. Release the letter key when the accented
or special character appears.
Unlock the keyboard Press the Star (*) key and then the Send key.
Move to the top of the screen Press T
Move to the bottom of the screen Press B
Move down screen Press the Space key.
Reboot Remove and reinsert the battery.
Turn speaker phone on/off during a call Press the Speakerphone key.
Search for text in an attachment Press F
Check voicemail Press and hold the 1key.
To pause a video or song Press the Mute key.
To resume playing a video or song Press the Mute key.
To play the next song in a category Press N
To play the previous song in a category Press P
Tips and Tricks

9
Adjust the volume for songs, ringtones, Press the Volume Up or Volume Down key until you
and videos reach the desired volume setting.
To rotate a picture Press L
To zoom in to a picture Press R
To zoom out from a picture Press C
Return to the original picture size Press Z
For step-by-step instructions for using the features and services of your smartphone visit
att.com/tutorials

10
Complete the Setup Wizard
The setup wizard is designed to help you learn about typing, change options to personalize your smartphone
and set up one or more email addresses. To select highlighted buttons and fields in the setup wizard, click
(press) the trackpad. To move around the screen, slide your finger on the trackpad.
The setup wizard should appear automatically the first time that you turn on your smartphone.
1. If the setup wizard does not appear automatically, on the Expanded Home Screen, click Setup.
2. Click Setup Wizard.
3. Complete the instructions on the screen.
Options
Highlight a field and click the trackpad to view available options
More indicator
Slide your finger on the trackpad down to view more text on the screen
Close, Back and Next buttons
Click to move between screens in the wizard
Tip: You can exit the setup wizard at any time and return to it by selecting Setup from the Expanded Home
screen and then choosing Setup Wizard.
Note: If your SIM card currently has contacts saved to it, you will be prompted to import them to the
smartphone. To import the contacts click Yes.

11
If you have an existing BlackBerry smartphone and want to switch your email account to work with a new
BlackBerry smartphone, see Switch to a new BlackBerry smartphone on page 14.
On the Email Setup screen of the Setup Wizard, you can choose one of these new account setup options:
I want to create or add an email address
– Select the I want to create or add an email address option to associate your smartphone with one or
more (up to ten) existing Internet email accounts (like AT&T, Yahoo!®, AOL® and Gmail®). This option will
also allow you to create a new email address for your smartphone itself. This option is most common
for individual users. If you select this option, the Email Setup screen opens.
I want to use a work email account with a BlackBerry Enterprise Server
– Select the I want to use a work email account with a BlackBerry® Enterprise Server option if your
company’s BlackBerry Enterprise Server system administrator has provided you with a password that you
can use to activate your company IT managed email, calendar, and contacts (like Microsoft® Outlook® or
Lotus Notes®) with your smartphone over the wireless network.
You can skip Email Setup if any of the following apply:
– A representative from the store where you purchased your smartphone has already helped you to set up
your email account
– You have visited att.com/blackberrystart to set up your email account
– You have an existing email account and have access to a BlackBerry Enterprise Server, but your
BlackBerry Enterprise Server system administrator has not provided you with a password. Contact your
system administrator for more information about setting up email for your smartphone.
Email Setup

12
Set Up Personal Email
1. Perform one of the following actions:
• In the Setup Wizard, click Email Setup. Click I want to create or
add an email address. Click Next and then click Next again.
• On the Expanded Home screen, click Setup and then click
Personal Email Setup.
2. Scroll down to view the terms of the BlackBerry Prosumer
Services Agreement.
3. Please read the terms and conditions carefully. To accept the
terms of the service agreement, click I Accept.
4. Click an email account type (AT&T, Yahoo!®, AOL®, Gmail® etc.).
5. Type the email address and password information for the existing
supported email account that you want to add and click Next.
6. After the confirmation displays, click OK.
Complete the Setup Wizard

13
Note: Once you add a supported email account, messages sent to that account will also appear in the
message list on your smartphone.
7. On the Email Accounts screen, perform one of the following actions:
• To add another existing supported email address (up to 10), or to create a
new email address for your smartphone, click Add.
• To exit Email Setup, click Close.
For more information on how to Send an email see page 28.
Tip: If you have associated your smartphone with more than one supported email address, in the Send
Using field, you can set the email address that you use to send the email message.

14
Switch to a New BlackBerry Smartphone
Update your existing BlackBerry Internet Service account to
work with your BlackBerry Bold 9700 smartphone
1. Insert your SIM card into your new BlackBerry smartphone.
2. From the Expanded Home screen, click Setup.
3. Click Personal Email Set Up.
4. You will be prompted to switch your account to a new PIN.
Click Yes.
5. If necessary, type your password and click Next.
6. If necessary, repeat step 5 for all integrated email accounts.
7. Click OK.
8. Click Close.

15
Transfer your existing BlackBerry smartphone data to your
BlackBerry Bold 9700 smartphone
Note: Before you begin, verify that you have installed the most recent version of the BlackBerry Desktop
Software. Go to att.com/bbdownloads to download the latest version of the BlackBerry Desktop
Software.
1. Connect your current BlackBerry smartphone to your computer.
2. Open the
Desktop Manager.
3. Click Device Switch Wizard.
4. Under Switch BlackBerry devices, click Start.
5. Select the PIN for your current BlackBerry smartphone and click OK.
6. Type the password for your current BlackBerry smartphone and click OK.
7. Click the checkboxes for the following options:
• Device data and options
• Third-party applications
8. Click Next. The BlackBerry Desktop Software will back up all the information on your current
BlackBerry smartphone.
9. When prompted, connect your new BlackBerry smartphone to your computer.
10. Select the PIN for your new BlackBerry smartphone and click OK.
11. Type the password for your current BlackBerry smartphone and click OK.
12. Click Finish. The BlackBerry Desktop Software will load the supported data from your old smartphone
onto your new one.

16
1. On the Home screen or in the phone application , perform one of the
following actions:
• Type a phone number
• Type part of a contact name. Highlight a contact name.
2. Press the Send key.
3. To end the call, press the End key.
Make Calls
Make A Phone Call
Tip: To view recent call logs, click Call Log from the Expanded
Home screen. To view all call logs, press the ALT key and the
Pkey in the message list.

17
1. Log into att.com/mywireless from a computer. Go to Manage Your Features and select Visual Voicemail
under the Voicemail Features section. BlackBerry Enterprise Server users may wish to ask their company’s
BlackBerry Enterprise Server administrator how to obtain Visual Voicemail.
2. Press the Menu key to view the Expanded Home screen.
3. Click Visual Voice Mail.
4. Follow the steps on the screen to enter your password, select standard greeting or to record your personal
greeting.
Set Up Visual Voice Mail
Tip: Voicemail messages may be viewed by clicking Messages
or Visual Voice Mail.
Visual Voice Mail
Visual Voice Mail is a service that allows you to quickly review important voicemail
messages in any order you choose. You may activate the Visual Voicemail service
or you may set up Basic Voicemail. It’s your choice.
With Visual Voice Mail you can:
• Store up to 40 messages for 14 days in inbox
• Save important numbers to Contacts
• Reply to messages via return call, SMS, email, or MMS
• Share messages by forwarding via email or MMS
• Save messages to device memory or to memory card
Before signing up for Visual Voice Mail, make sure you have listened to all of your messages as you will lose
your voicemail box, messages and greetings.

18
Voicemail
Check Your Voicemail Messages
1. Press and hold the 1key.
2. Follow the voice prompts.
Set Up Voicemail
1. To connect to the AT&T voicemail system, hold the 1key.
2. Create your password.
3. Record your name.
4. Record a greeting.

19
1. Highlight a phone number on the screen.
2. Press the Menu key.
3. Click Add to Contacts.
4. Edit the contact information.
5. Press the Menu key.
6. Click Save.
Manage Contacts, Appointments and Ringtones
1. On the Home screen, click Contacts.
2. Press the Menu key.
3. Click New Contact.
4. Type the contact information.
5. Press the Menu key.
6. Click Save.
Add a Contact
Add a Contact Using an On-screen Phone Number

20
1. On the Home screen, click Calendar.
2. Press the Menu key.
3. Click
New.
4. Type the appointment information.
5. Press the Menu key.
6. Click Save.
Tip: To change calendar views, press the Menu key and select the desired view.
Schedule an Appointment
More Info
To learn more about Calendar features, while in the Calendar, press the Menu key. Click Help.
Manage Contacts, Appointments and Ringtones