Bluebird SP500 User manual

USER
Manual
SMART POS / ANDROID ALL-IN-ONE PAYMENT
SP500

This user manual is protected by copyright.
Copyright © 1995-2018 Bluebird Inc. All rights reserved.
Bluebird Inc. is the designer and manufacturer of Bluebird handheld mobiles.
This manual and the programs in this device are protected under international copyright laws, and may not
be copied, distributed, translated, or removed by any means.
Registered Trademark
BLUEBIRD is an emerging global brand, striving to lead the market in performance
and mobility. Their products represent reliability, innovation, and innovative technology.
Bluebird is a registered trademark from the global brand of Bluebird Inc. and is
copyright protected.
• Bluebird and stylized Bluebird Logo are registered trademarks and symbols of Bluebird Inc.
• Microsoft logo, Windows logo, MS Office, ActiveSync and Windows Mobile Device Center are registered
trademarks of Microsoft Corporation.
• Qualcomm®IZat™ is a registered trademark of Qualcomm Atheros, Inc.trademark of Qualcomm Atheros,
Inc.
• Adobe®is a registered trademark of Adobe Systems Inc.
• All other trademarks and copyrights are the property of their respective owners.
User’s Guidance
Device type User’s guidance
Class B Device
(Household Information & Communication)
This device has qualified the electromagnetic wave suitable
registration and can be used as a household device at a
residential area as well as any other areas.
Type Registration This wireless device may cause propagation interference,
and so, it cannot be used for life-saving services.
Revision History
Revised Version Revised Date Revised Details
1.0.0 12 December 2018 First version released.

Contents
This user manual is protected by copyright.
Registered Trademark
User’s Guidance
Revision History
Contents
1 About This Manual
2 Safety Information
2.1 Symbols ............................................................................................................................................... 2
2.2 Device .................................................................................................................................................. 2
2.3 Environment......................................................................................................................................... 3
2.4 Battery and Charging........................................................................................................................... 3
2.5 Distraction............................................................................................................................................ 3
2.6 Frequency Interference........................................................................................................................ 3
3 Overview
3.1 Package Contents ............................................................................................................................... 4
3.2 Your Device.......................................................................................................................................... 5
3.2.1 Front .............................................................................................................................................. 5
3.2.2 Back ............................................................................................................................................... 6
3.2.3 Bottom and Top.............................................................................................................................. 7
4 Getting Started
4.1 Cards ................................................................................................................................................... 8
4.1.1 Installing the Cards.......................................................................................................................... 8
4.1.2 Removing the Cards ....................................................................................................................... 9
4.2 Battery ............................................................................................................................................... 10
4.2.1 Installing the Battery...................................................................................................................... 10
4.2.2 Removing the Battery.................................................................................................................... 11
4.2.3 Charging the Battery .................................................................................................................... 12
5 Basics
5.1 Turning the Device On and Off........................................................................................................... 14
5.2 Resetting the Device.......................................................................................................................... 15
5.3 Using the Touchscreen ...................................................................................................................... 16
5.4 Installing a Paper Roll ........................................................................................................................ 17
5.5 Making Payment ................................................................................................................................ 18
5.5.1 Using the Magnetic Card Reader .................................................................................................. 18
5.5.2 Using the Contactless Card Reader .............................................................................................. 18
5.5.3 Using the Chip Card Reader ......................................................................................................... 19
Contents

Contents
Appendix A Device Specification
Appendix B Accessories
Appendix C Troubleshooting
Appendix D Safety Regulatory
Appendix E Warranty and Support

1
1 About This Manual
1 About This Manual
The SP500 provides high quality features as a smart terminal using Bluebird’s creative ideas and
technological expertise. This user manual is designed to help users effectively operate the device.
• Please read this manual carefully before using the device for safe and proper use.
• This device may only be used in countries where it is sold.
• The components and colors of this device in this manual may differ from the actual product.
• Features and specifications are subject to change without prior notice.
• Content may vary by software version or by service provider.
• Apps and features may vary by country or region.
• Certain features of this device may have performance issues due to user environment, programs in use, or
peripheral device usage. Bluebird is not liable for any issues caused by third-party apps or accessories.
• Modifying the device’s operating system or installing software from unknown sources may cause device
malfunction or data loss. Improper or unauthorized use of the device is a violation of the Bluebird license
agreement and void your one-year limited warranty.

2
2 Safety Information
2 Safety Information
2.1 Symbols
This manual uses the following symbols to indicate hazards and additional information.
Symbol Name Description
Warning Indicates situations that could cause injury to yourself or others.
Caution Indicates situations that could cause damage to your device or other
equipment.
Note Indicates additional information that can help you get the most out of the
device.
Please read this safety precaution information carefully. Failure to follow the information provided may
result in fire, electric shock, or other property damage or bodily injuries.
2.2 Device
• Do not press the Power button on the device if the device is wet or do not touch adapter or power
cord with wet hands. There is risk of electric shock.
• Do not use your device in an explosive danger zone.
• If your device becomes wet, do not put your device in heaters, microwaves, etc. to dry it. There is a
risk of explosion or malfunction.
• Do not scratch the device’s touchscreen. Use only your fingers or a compatible pen. Never use an
actual pen, or any other sharp object on the touchscreen.
• Although this device is very sturdy, do not drop, hit, bend, or sit on it on purpose. It can be broken.
• Do not modify, take apart, or repair the device. Contact to your customer service center. Failure to do
so will void your warranty.
• Do not attempt to modify your hardware or software. It may cause device malfunction and void your
warranty.
• You may not be able to use this wireless device in basements, open fields, skyscrapers, or other
places where the signal is weak.
• Backup the data and information from your device. Your data, such as ringtones, texts, and voice
messages, may be erased during repairs or upgrades.
• Do not paint your device. It can damage your screen or your device’s exterior.
• Avoid using or storing this device at extreme temperatures. This device is designed to work at
temperatures between -10°C and 50°C (14°F and 122°F), and humidity level between 5% and 95%.

2 Safety Information
3
2.3 Environment
• Do not use the device while driving or operating heavy machinery. Doing so may result in death or
serious injury.
• Do not use the device in locations with combustible goods. Doing so may result in an explosion.
• Do not use the device in dusty or hot locations. Doing so may damage the device.
• Do not expose your device to direct sunlight such as on the dashboard of a car for extended periods
of time.
• Do not use the device in humid locations. Doing so may damage the device and void the warranty.
• Do not keep the device close to air conditioner vents. Corrosion within the device may occur due to
condensation from changes in temperature.
• Do not allow children to play with the device.
2.4 Battery and Charging
• Improper battery use may cause fire, explosion, or other hazard.
• If the battery is removed due to impact, heat, submersion, or other damage, there is a risk of
explosion. Keep away from children and animals.
• Do not allow the battery’s contacts to touch things like necklaces, coins, or electric conductors. Do
not give any impact with sharp objects. There is a risk of explosion.
• Use only the approved battery and charger. Using an incompatible battery or charger may cause
device malfunction or other damage, such as fire.
• When you are not using the device for a long period, take out the battery and keep the device and
the battery in a dry, cool place. Also, charge the battery at least once a year. If you keep it without
charging for a long time, it may cause device malfunction.
2.5 Distraction
In some situations, using your device may distract you and cause serious injuries and damages. For
example, avoid talking on the phone or texting while driving or riding a bicycle. It is strictly prohibited by
law in some jurisdictions. If you cannot avoid using your device while driving, stop your vehicle or use
hand-free kit.
2.6 Frequency Interference
• This wireless device may cause radio frequency interference, so use Airplane mode or turn off the
device when prohibited.
• The device emits an electromagnetic fields. It may interfere with your medical devices.
• Do not place credit cards, phone cards, bankbook, and tickets next to the device. The magnetic field
of the device can damage their magnetic strips.

4
3 Overview
3.1 Package Contents
The package includes:
SP500 device Battery
Battery cover Power adaptor
• The illustrations may differ from your actual items.
• To purchase additional accessories, contact your sales representative.
• You can download your User Manual from www.bluebirdcorp.com.
3 Overview

3 Overview
5
3.2 Your Device
3.2.1 Front
No. Name Description
1Front camera Takes photos and QR/barcode scanning (Optional)
2Power button Turns the device or screen on or off. You can lock the device by turning off
the screen.
3Function key Functions as the volume up button. You can also change the functions
of the button.
4Function key Functions as the volume down button. You can also change the functions
as the barcode scan button.
5Micro USB port Connects to the power adapter to charge the device.
6Menu button Displays more option menus. If you press this button, the apps you
previously opened will be listed. Tap any app to open it.
7Home button Returns to the Home screen.
8Microphone Captures sound for video recording and speech recognition.
9Back button Returns to the previous page or menu.
0Touchscreen Displays apps and acts as a multi-touch interface.
!Magnetic card reader Swipe a card's magnetic stripe through the reader for payment.
@LED The 4 virtual LEDs will light sequentially during the transaction.

3 Overview
6
3.2.2 Back
No. Name Description
1Flash Illuminates your surroundings when using the camera and related apps.
2Speaker Emits sound.
3Rear camera Takes photos and 1D/2D barcode scanning.
4Battery cover Protects the battery and inner part of the device.

3 Overview
7
3.2.3 Bottom and Top
No. Name Description
1Chip card reader Insert the chip of a smart card for payment.
2Printer door Used to open or close the paper slot.
3Contactless card
reader
Tag a card for payment.
(Available only for the model with the NFC feature.)

8
4 Getting Started
4.1 Cards
There are two slots for SAM, mini SIM cards, and one micro SD in the inner compartment on the back of
your device.
• A SAM card is required for secured transactions that are made through your device. It validates the device
and the credit cards. It also includes the company information.
• A micro SD card is required for external storage.
• Amini SIM card is required for using mobile services.
All cards should be purchased separately if necessary. The specifications may differ according to
country where the device is purchased. Contact your sales representative for more information.
4.1.1 Installing the Cards
To insert the cards, the battery cover must be removed first. For information on how to remove the battery
cover, refer to Installing the Battery on page 10. Before installing a card, make sure you are using the
correct slot.
To insert the mini SIM cards
Align a mini SIM cards with the slot. Make sure that the gold contacts on the card are facing down. Slide
the card into the slot. It will click when it is properly inserted.
Using dual SIM cards allows you to choose between SIM cards for different mobile networks. Also, it
allows you to use two independent mobile services, such as one for business calls and the other one is
for personal calls.
4 Getting Started

4 Getting Started
9
To insert the SAM cards
Align a SAM cards with the slot. Make sure that the gold contacts on the card are facing down. Slide the
card into the slot. It will click when it is properly inserted.
To insert the micro SD card
Align a micro SD card with the slot. Make sure that the gold contacts on the card are facing down. Slide the
card into the slot. It will click when it is properly inserted.
4.1.2 Removing the Cards
To remove the cards
1 Push the inserted card once.
The card will release with a click sound.
2 Pull the card out to remove it.

4 Getting Started
10
4.2 Battery
SP500 uses a 2,600 mAh Lithium-ion rechargeable battery. Install the provided battery before charging the
device.
4.2.1 Installing the Battery
1 Push the part down with pressing the top of the battery cover.
2
1
1
• When removing the battery cover, be careful not to damage your fingernail.
• Do not try to pull the battery cover excessively. It may damage the cover.
2 Connect the cable to the battery connector in the device and then insert the battery into the battery
compartment.
1
2

4 Getting Started
11
3 Replace the battery cover. Put back the battery cover and push it until it locks in place.
2
1
4.2.2 Removing the Battery
1 Remove the battery cover as described in Installing the Battery on page 10.
2 Lift the battery out of the compartment as shown in the figure below and remove the cable from the battery
connector in the device.
1
2
• Before removing the battery, turn off the power. Failure to do so it may cause damage to the device.
• When you pull the battery forcibly, the battery wire may be removed from the connector. Be careful
during this work.

4 Getting Started
12
4.2.3 Charging the Battery
The device can be charged with a charger or a cradle. Check the device’s battery status on the status bar.
You can also check the battery status on the lock screen.
• When the battery is low, the device will emit a sound and display a low power message.
Charge the device before using it for the first time or after not using it for a long time.
To charge with the charger
Plug the micro 5-pin end of the power adaptor into the device’s micro USB port. Plug the power adaptor
into a power outlet.
When the battery is extremely low on power, the device may not turn on. Charge the device enough
and try to turn it on again. You can use the device while charging. But it may take longer to fully charge
the device.
• Connect the charger properly. Failure to do so may cause damage to the device.
• The device may heat up when charging. If it gets hotter than usual, stop charging.
• Do not remove the battery before disconnecting the charger. Doing so may cause damage to the
device.

4 Getting Started
13
To charge with the cradle
1 Connect the power adapter with the cradle, and plug it into a power outlet.
Cradle with Ethernet port Charge-only cradle
2 Place this device on the cradle to start charging.

14
5 Basics
5 Basics
This chapter explains the basics of how to use your Android device.
5.1 Turning the Device On and Off
To turn on the device, press and hold the Power button for a few seconds.
To turn off the device, press and hold the Power button, then tap Power off.
• To turn the screen on or off, press the Power button.
• Registering the accounts without turning on the Wi-Fi may incur extra charges depending on your
data plan.
Do not turn off the device by removing the battery, as this may damage the device.

5 Basics
15
5.2 Resetting the Device
If your device does not work properly or freezes due to unknown errors, you can force the device to restart.
To reset the device’s hardware
Press and hold the Power button for at least 15 seconds.
• The device will restart automatically.
The data on the device is keep saved when you perform the hardware reset.
To select the Factory reset
1 While the device is turning off, press the Volume up and Power buttons at the same time to enter the
recovery mode.
2 Press the Volume up or down button to select Factory reset and than press the Power button.
• All settings and data, including apps and personal content, will initialize, and the factory settings will be
restored.
The data on the device is maintained even though you perform the hard reset.
• Before resetting the device, check the battery is charged enough not to make the device turn off
suddenly during resetting.
• Back up any data and settings before doing factory reset. After factory reset, all the data in the device
will be deleted and the device will be reset to its factory default settings.

5 Basics
16
5.3 Using the Touchscreen
Use finger gestures to use the touchscreen effectively.
• Do not touch the screen with any sharp objects.
• Do not apply too much pressure to the touchscreen.
Gesture Name Description
Tap Briefly touch an item to open, launch, or select it.
Zoom in or out
Place two fingers on the screen and spread them apart to zoom
in. Pull the fingers together to zoom out. You can also double-
tap the screen quickly to zoom in or out.
Tap and hold Touch an item or the screen for a few seconds to access more
detailed menus or options.
Swipe Touch the screen and quickly flick in any direction to scroll
through menus or pages.
Drag
Touch an item or the screen for a few seconds and move your
finger around the screen to move the item or move through
screens.