Bluetree 4600a User manual

4000 & 5000 Series User’s Guide

BlueTree 4000 & 5000 Series CDMA

Modems

User’s Guide

4000 & 5000 Series User’s Guide

B ueTree Wire ess Data, Inc.

2425 46th Avenue

Lachine, QC, Canada H8T 3C9

Te : +1 (514) 422-9110

To Free: 1-877-422-9110

http://www.b uetreewire ess.com

A Rights Reserved

Printed in Canada

B ueTree™, the B ueTree ogo, and B ueVue™ are trademarks of B ueTree Wire ess Data, Inc.

A other trademarks are the property of their respective owners.

Liability Notice

Whi e every effort has been made to achieve technica accuracy, information in this document

is subject to change without notice and does not represent a commitment on the part of

B ueTree Wire ess Data, Inc., or any of its subsidies, affi iates, agents, icensors, or rese ers.

There are no warranties, express or imp ied, with respect to the content of this document.

4000 & 5000 Series User’s Guide

Declaratio of Co formity

FCC Complia ce a d I dustry Ca ada Stateme t

4200/5200

FCC O9EQ2438

IC 3651C-Q2438

4600/5600

FCC QWV-BTX600

IC 4420A-BTX600

4600A/5600A

FCC QWV-BTX600A

IC 4420A-BTX600A

The device comp ies with Part 15 of FCC ru es and with ICES-003 of Industry Canada Ru es.

Operation is subject to the fo owing two conditions:

This device may not cause harmfu interference.

This device must accept any interference received, inc uding interference that may cause

undesired operation.

This equipment generates uses and can radiate radio frequency energy and, if not insta ed

and used in accordance with the manufacturer's instructions, may cause interference harmfu

to radio communications.

However, there is no guarantee that interference wi not occur in a particu ar insta ation. If

this equipment does cause harmfu interference to radio or te evision reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the fo owing measures:

Reorient or re ocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an out et on a circuit different from that to which

the receiver is connected.

Consu t the dea er or an experienced radio/TV technician for he p.

War i g: “The antenna gain inc uding cab e oss must not exceed 3 dBi

for operation under part 22 subpart H Ce u ar band and 4 dBi for

operation under part 24 subpart E PCS band. The antenna(s) used for this

transmitter must be insta ed to provide a separation distance of at east

30 cm from a persons and must not be co- ocated or operating in

conjunction with any other antenna or transmitter. End-users must be

provided with specific information required to satisfy RF exposure

requirements.”

4000 & 5000 Series User’s Guide

Table of Contents

Sectio 1: Package Co te ts ................................................................................... 6

Sectio 2: Product Overview ................................................................................... 7

2.1 Introduction ....................................................................................................... 7

2.2 Features ............................................................................................................ 8

2.3 Specifications .................................................................................................... 10

2.3.1 Genera specifications ................................................................................. 10

2.3.2 I/O Specifications ...................................................................................... 11

2.3.3 Power specifications and consumption .......................................................... 12

2.3.4 GPS specifications (5000 series modems on y) ............................................... 13

2.4 Modem Views .................................................................................................... 13

2.5 Indicators Lights (LED) ....................................................................................... 14

2.6 Data Interface Specifications: Seria , Ethernet & USB .............................................. 16

2.6.1 Ethernet Port ............................................................................................ 16

2.6.2 USB Device Port ........................................................................................ 16

2.6.3 Seria Port (DB9) ....................................................................................... 16

Sectio 3: BlueVue Device Ma ager ...................................................................... 17

3.1.1 Connecting to the modem ........................................................................... 17

3.1.2 Software overview ..................................................................................... 19

Sectio 4: Activatio & WAN Setup ....................................................................... 20

4.1 Activation ......................................................................................................... 20

4.1.1 Get an account for the modem .................................................................... 20

4.1.2 Program the account information into the modem .......................................... 20

4.1.3 Confirm the success of activation ................................................................. 21

4.2 WAN Setup ....................................................................................................... 22

4.2.1 Enter the account information ..................................................................... 22

4.2.2 Test the connection .................................................................................... 23

Sectio 5: LAN Setup ............................................................................................ 24

5.1 Ethernet and USB LAN ........................................................................................ 24

5.1.1 LAN configuration ...................................................................................... 24

5.1.2 DHCP server ............................................................................................. 25

5.2 Dia -up Networking (DUN) over seria ................................................................... 27

Sectio 6: IP Networki g Features ........................................................................ 28

6.1.1 Port-forwarding ......................................................................................... 29

6.1.2 DMZ ........................................................................................................ 30

6.1.3 IP Pass-through ......................................................................................... 30

6.1.4 Dynamic IP registration .............................................................................. 31

6.1.5 Password protection ................................................................................... 32

Sectio 7: Serial-IP ............................................................................................... 33

Sectio 8: I/O Ma ageme t .................................................................................. 34

Sectio 9: GPS Setti gs ......................................................................................... 35

Sectio 10: Eve t Reporti g .................................................................................. 37

Sectio 11: Hardware I stallatio ......................................................................... 38

11.1 Ce u ar antenna .............................................................................................. 38

4000 & 5000 Series User’s Guide

11.2 Antenna diversity

............................................................................................................................... 39

11.3 GPS antenna ................................................................................................... 39

11.4 Ethernet cab e ................................................................................................. 40

11.5 USB cab e ....................................................................................................... 40

11.6 Seria cab e ..................................................................................................... 40

11.7 Power source ................................................................................................... 41

11.7.1 Powering up the modem ........................................................................... 42

11.7.2 Testing the power connection ..................................................................... 42

11.8 I/O Cab e Wiring .............................................................................................. 43

11.8.1 Connecting a panic button or a passive on/off sensor to the modem’s digita

input: ................................................................................................................. 44

11.8.2 Connecting an active vo tage source to the modem’s digita input: .................. 45

11.8.3 Turning on and off an externa periphera using a power re ay on the modem’s

digita output: ...................................................................................................... 46

11.8.4 Connecting an ana og gauge or source (0-5Vdc) to the modem’s ana og input: . 47

11.8.5 Connecting an ana og gauge or source (4-20mA) to the modem’s ana og input: 48

11.9 Mounting the modem ....................................................................................... 48

Appe dix A : Firmware Upgrades..........................................................................49

Appe dix B : Se di g AT Comma ds.....................................................................52

Appe dix C : Basic GPS Reporti g i BlueVue Device Ma ager...............................54

Appe dix D : Dial-Up Networki g i Wi dows.......................................................57

Appe dix E : BlueVue Device Ma ager Troubleshooti g.........................................59

Appe dix F : Activatio Troubleshooti g...............................................................63

Appe dix G : Applicatio & Miscella eous Troubleshooti g...................................65

Sectio 12: Warra ty ............................................................................................ 68

4000 & 5000 Series User’s Guide

Sectio 1: Package Co te ts

The modem’s retai package contains the fo owing items:

1 4000/5000 Series modem

2 15-foot power cab e with 1A fuse

3 Extra seria number abe

45-foot Ethernet CAT5 cross-over

cab e

5

Quick Start Guide

(a so avai ab e at

www.b uetreewire ess.com)

6 Warranty card

Table 1 - Package Co te ts

4000 & 5000 Series User’s Guide

Sectio 2: Product Overview

2.1 I troductio

The B ueTree 4000 & 5000 series modems are rugged ce u ar modems bui t to provide simp e

and re iab e communication over a CDMA ce u ar data network. They are typica y used in

app ications such as Pub ic Safety, Fie d Force Automation, Asset Tracking, Te emetry, SCADA,

meter reading and WAN backup.

The modem manages two connections at the same time, thus acting as a gateway/router:

•Cellular WAN co ectio : this is the Wide Area Network connection to the ce u ar

network/Internet. The modem can be configured to automatica y and autonomous y

estab ish a packet data connection to the ce u ar carrier and acquire a WAN IP

address.

•LAN co ectio : this is the oca connection between the modem and any device

attached to its seria /Ethernet/USB ports. In the case of Ethernet and USB, the modem

acts as a server and assigns a private LAN IP address to the attached device.

A ternative y, it can perform IP pass-through and assign the WAN IP to the attached

host, thus becoming a fu y transparent actor in the communication process.

The modem then routes packets back and forth between its WAN and LAN connections, thus

a owing the oca y attached device to communicate with remote computers.

Figure 1

4000 & 5000 Series User’s Guide

2.2 Features

3 differe t data co ectio

i terfaces

Seria /RS-232/COM, Ethernet, and USB

Auto omous & persiste t

co ectio ma ageme t

Fu y integrated TCP/IP protoco s a ow the modem to

connect autonomous y to the packet network (Internet).

This feature enab es capabi ities such as: in-ca

diagnostic, Seria -IP, stand-a one GPS, remote

configuration and remote firmware upgrade.

Network Address

Tra slatio (NAT)

When packets eave a LAN IP and reach the modem, it

performs NATing. The source IP of the packet is modified

to match the modem's WAN IP. When packets come back

from the WAN the modem then performs a reverse NAT.

IP pass-through

The modem can assign its WAN IP address to the attached

host, thus disab ing NAT. The modem remains reachab e

through its reserved TCP and UDP ports.

I -call diag ostic The user can get modem status information whi e in a data

ca , without interrupting the data session

Serial IP

The modem encapsu ates data coming from the seria port

into a TCP or UDP packet and sends it to a remote server

on the packet network. It decapsu ates IP packets coming

from the network and sends raw data to the seria port.

Remote co figuratio

The user can remote y configure or perform remote

diagnostics on the modem using B ueVue Device Manager

or a termina session

Remote firmware upgrade The user can remote y upgrade the modem’s firmware

using B ueVue Device Manager

Password protectio

The modem can be protected from tampering by

requesting the user to enter a password before the

existing modem configuration can be viewed or modified

I tegrated GPS Receiver

Avai ab e on the 5000 series modems on y. A Trimb e GPS

receiver is embedded into the modem for Automatic

Vehic e Location (AVL). The modem can report this

positioning data oca y to any of the oca data interfaces

(seria , Ethernet, or Ethernet-over-USB), and/or remote y

to a predefined server (see stand-a one).

Sta d-alo e GPS

Avai ab e on the 5000 series modems on y. This feature

a ows remote asset tracking by sending GPS data to a

remote server without the need for a c ient app ication

connected to the modem.

Store a d Forward

This feature a ows I/O and/or GPS report preservation. If

a unit oses its WAN connection, the data being co ected

through I/O and/or GPS event reporting wi be stored in

memory and automatica y forwarded when the WAN

connection is estab ished.

4000 & 5000 Series User’s Guide

I puts a d Outputs

Sensors can be connected to the I/O port of the modem (4

digita inputs, 3 digita outputs and 3 ana og inputs). The

modem is capab e of monitoring its digita input sensors

for any change in state and sending a report to a remote

server based on an event trigger. The ana og inputs a ow

monitoring of gradient data sources. The modem's outputs

can be used to remote y trigger re ays.

Eve t Reporti g

The modem can send a report to up to 10 destinations

when a user-defined event is triggered. The modem has

an intuitive embedded Event Reporting Protoco that

automatica y formats the messages reported to the

remote server.

Table 2

4000 & 5000 Series User’s Guide

2.3 Specificatio s

2.3.1 Ge eral specificatio s

CDMA Dual-ba d Supports both North American frequency bands: 800 MHz and

1900 MHz

CDMA

A modems are compatib e with CDMA IS-2000 Ce u ar data

services.

Mode :

4600A/5600A modems support EV-DO Rev.A, EV-DO Rel.0

and 1XRTT

4600/5600 modems support EV-DO Rel.0 and 1XRTT

4200/5200 modems support 1XRTT and IS95

Data Rates

Maximum bandwidth: (depends on service provider)

EV-DO Rev.A: 3.1Mbps downstream, 1.8Mbps upstream

EV-DO Rel.0: 2.4Mbps downstream, 153Kbps upstream

1XRTT: 153Kbps downstream and upstream

IS95: 14Kbps downstream and upstream

Programmi g/Setup B ueVue Device Manager software, AT commands

LED Status

I dicators PWR, TX, RX, DTR, REG, LNK, ACT, and SER/GPS

E closure & Weight

Material: extruded a uminium

Size: 166 mm × 127 mm × 56 mm (6.55” × 5.00” × 2.20”)

Weight: 500g (1.1 bs)

Cellular A te a

Co ectio

4200/5200 modems: TNC Fema e Connector, 50 Ohms

4600/5600 modems: 2x SMA Fema e Connector, 50 ohms

4600A/5600A modems: 2x SMA Fema e Connector, 50 ohms

GPS A te a

Co ectio SMA Fema e Connector (3.3 Vo ts active antenna)

E viro me tal

Specificatio s

Operati g Temperature: -40° to +85° C (-40° to +185° F)

Storage Temperature: -40° to +85° C (-40° to +185° F)

Humidity: 95% non-condensing

Table 3

4000 & 5000 Series User’s Guide

2.3.2 I/O Specificatio s

The modem has 4 digita inputs, 3 ana og inputs and 3 digita outputs for remote contro and

monitoring. The third digita output (O3) is ocated on the power connector for a modems.

The third ana og input (AI3) is not avai ab e on the 4200/5200 mode s.

AI2 GND

AI1 AI3

O2 DI2

O1 DI1

DI4

DI3

Figure 2 – I/Os (Looki g at back of modem)

3x Digital Outputs (O1, O2, O3) – O3 available o Power co ector

Configuration Open Co ector, reference to ground

Abso ute Maximum IDC 500mADC (Vce = 750mVDC)

Abso ute Maximum VDC 30VDC (open circuit)

Abso ute Minimum VDC 0.4VDC (open circuit)

4x Digital I puts (DI1, DI2, DI3, DI4)

Configuration Non-iso ated eve detection, reference to ground

Active eve 1.6VDC to 30VDC

Inactive eve 0VDC to 1.3VDC

Abso ute Minimum VDC 0.3VDC

Abso ute Maximum VDC 33VDC

Leakage IDC at 5VDC 150uADC

3x A alog I puts (AI1, AI2, AI3) – AI3 o ly available o 4600/5600

Configuration Not iso ated input, reference to ground

Reso ution 1024 (ADC 10-bit)

VDC per step 4.8875855mVDC

Fu sca e eve 5VDC

Zero eve 0VDC

Abso ute Minimum VDC -0.3VDC

Abso ute Maximum VDC 8.3VDC

Leakage IDC at 5VDC 265.96 uADC TYPE

Table 4

4000 & 5000 Series User’s Guide

2.3.3 Power specificatio s a d co sumptio

Power is supp ied to the modem via the 4-pin connector on the rear pane . The pins are

described as fo ows:

•Power input to the modem is protected against reverse

po arity and over-vo tage

•The POS input is monitored by the modem as a dedicated ana og input. Used to

monitor the Vo tage

•The IGN input is monitored by the modem as a dedicated digita input

The modem’s power consumption is as fo ows:

Mode Descriptio Approximate co sumptio (mA)

4200 5200 4600 5600 4600A 5600A

Active

(average)

The modem is in a ca and

is transmitting or receiving

data

169 182 179 188 190 200

Active

(peak)

The modem is in a ca and

is transmitting or receiving

data

287 300 300 311 330 340

Id e

The modem is either not in

a ca , or is in one but is

Dormant. The modem is

Dormant after 20s of

inactivity.

49 62 56 67 70 80

Ignition

OFF

The modem is turned OFF

but sti has power from its

POS input. A circuitry is

shut down except for Non-

Vo ati e memory and Rea -

time C ock.

1 1 1 1 1 1

Table 6

Wiring instructions are provided in Section 11: Hardware Insta ation.

Pi Name Descriptio

1 GND Ground

2 POS Power supp y input (8 to 30 Vdc)

3 IGN Ignition sense input – Switches the modem on or off

4 O3 Digita Output 3

Table 5

Table 6

O3 IGN

GND POS

Figure 3 –

Power (Looki g

at back of

modem)

4000 & 5000 Series User’s Guide

2.3.4 GPS specificatio s (5000 series modems o ly)

Ge eral

•L1 frequency (1575.42 MHz)

•C/A code (Standard Positioning Service)

•12-channe

•Continuous tracking receiver

Update rate •TSIP @ 1 Hz

•NMEA @ 1Hz

Accuracy

•Horizonta : <5 meters (50%), <8 meters (90%)

•A titude: <10 meters (50%), <16 meters (90%)

•Ve ocity: 0.06 m/sec.

•PPS (static): ±50 nanoseconds

Acquisitio

Autonomous Operation in Standard Sensitivity Mode:

•Reacquisition: <2 sec. (90%)

•Hot Start: <10 sec. (50%), <13 sec. (90%)

•Warm Start: <38 sec. (50%), <42 sec. (90%)

•Co d Start: <50 sec. (50%), <84 sec. (90%)

Co d Start requires no initia ization.

Warm Start imp ies ast position, time and a manac are saved by

backup power.

Hot start imp ies ephemeris a so saved.

Optiona (COCOM) imits:

•A titude: 18,000 m

•Ve ocity: 515 m/s

Either imit may be exceeded, but not both.

Dy amics •Acce eration: 4g (39.2 m/sec2)

•Motiona jerk: 20 m/sec3

4000 & 5000 Series User’s Guide

Table 7

2.4 Modem Views

Fro t

Back

(5600)

Figure 4

4000 & 5000 Series User’s Guide

2.5 I dicators Lights (LED)

The modem has 8 green LEDs on its front pane providing information on the state of the

modem:

LED I dicatio Status Correspo di g State

PWR Power

OFF Modem is powered off

ON Modem is powered on

TX Transmit F ashing Attached termina is transmitting data to

modem via seria port

RX Receive F ashing Attached termina is receiving data from

modem via seria port

DTR Data Termina

Ready

OFF No termina is detected over modem seria

port

ON Termina host is detected over modem seria

port

REG Registration

OFF Radio is off (contact customer support)

F ashing Radio is registered on ce u ar network

ON Radio not registered on ce u ar network

LNK RF ink

OFF Not in a data ca

ON In a data ca (connected to network)

ACT RF activity F ashing Transmitting/receiving data over ce u ar

network

SER

(4000

series)

SER This LED is unused

GPS

(5000

series)

GPS

ON No position fix avai ab e

F ashing Position fix acquired

Table 8

4000 & 5000 Series User’s Guide

2.6 Data I terface Specificatio s: Serial, Ether et &

USB

2.6.1 Ether et Port

The modem's 10/100Mbps Ethernet port is comp iant with the EIA-568 standard, and requires

a crossover cab e to connect to host termina s.

2.6.2 USB Device Port

This is a USB2.0 Device interface on a Type B connector. It offers Ethernet-over-USB

functiona ity using the RNDIS driver.

The B ueTree RNDIS driver must be insta ed before the USB interface can be used. You can

obtain the driver at www.b uetreewire ess.com.

2.6.3 Serial Port (DB9)

The modem’s seria port is an RS232 DCE, comp iant with EIA-232 standard. The connector

used is DB9 fema e and is shown in the i ustration be ow.

Figure 5 – Serial co ector (looki g at back of modem)

For further seria wiring information, refer to Section 11: Hardware Insta ation.

4000 & 5000 Series User’s Guide

Sectio 3: BlueVue Device Ma ager

The 4000/5000 series modems can be configured using B ueVue Device Manager, a software

app ication which is avai ab e as a free down oad at www.b uetreewire ess.com. Later sections

of this guide wi refer to configuration options in this program. For more in-depth information

on using B ueVue Device Manager, refer to the BlueVue Device Manager User's Guide. It can

be accessed from within B ueVue itse f by c icking the He p button, or down oaded separate y

at www.b uetreewire ess.com.

B ueVue Device Manager is a Graphica User Interface for modem configuration and

administration that a ows the user to:

•Activate the modem (program the MDN and MIN) for use on the ce u ar network

•Register the modem on the ce u ar network (WAN Setup)

•Configure operation parameters (such as LAN setup or GPS)

•Monitor diagnostic and status information

•Perform firmware upgrades on the modem

3.1.1 Co ecti g to the modem

Shou d you run into any issues connecting to the modem, refer to Appendix E: B ueVue Device

Manager Troub eshooting.

C ick on Tools > Setti gs > Co ectio tab to se ect the interface that wi connect your PC

to the modem.

Figure 6

4000 & 5000 Series User’s Guide

If usi g a serial cable:

1. Se ect Serial

2. Se ect the COM port in the dropdown ist, then c ick OK

If usi g a Ether et or USB cable:

1. Se ect Modem IP

2. Enter the appropriate modem IP then c ick OK. By defau t, the DHCP-assigned IPs wi

be 192.168.0.1 for Ethernet and 192.168.111.1 for USB. If using USB, the driver

must be insta ed as exp ained in section 2.

If co ecti g to a remote modem:

1. Se ect Remote Co figuratio and c ick OK. A new pane wi open to the eft of

B ueVue Device Manager.

2. Right-click Available Modems in the pane

3. C ick Add…

4. E ter the modem’s i formatio , then c ick OK. The description is optiona .

5. The modem wi be added to the ist of Avai ab e Modems, which wi be saved for easy

access in the future. Double-click the modem ame in order to connect to it.

Figure 7

4000 & 5000 Series User’s Guide

3.1.2 Software overview

Modem Diag ostic

This screen disp ays various technica information pertaining to the modem's state.

Modem Co figuratio

This screen a ows the user to configure the modem to suit the app ication

requirements.

Modem Activatio

This screen is where the user performs ce u ar account activation so that the

modem may connect to the ce u ar network.

Modem WAN Setti gs

The screen a ows the user to set the connection profi e on the modem, such as the

user name and password of the account.

Modem GPS

The screen a ows the user to configure the modem for basic GPS reporting.

(Avai ab e on y for the 5200 and 5600/A modems)

Help

This button opens the BlueVue Device Manager User's Guide, a document that

exp ains every parameter of B ueVue Device Manager in detai .

4000 & 5000 Series User’s Guide

Sectio 4: Activatio & WAN Setup

4.1 Activatio

A modem must be activated before it can be used on the ce u ar network. Here are the steps

to fo ow to activate a modem.

4.1.1 Get a accou t for the modem

Contact a ce u ar service provider or ce u ar dea er and request a CDMA account with the

packet data service option for 1xRTT, 1xEV-DO, or 1xEV-DO Rev. A. The provider wi require

the E ectronic Seria Number (ESN) of the modem. The ESN is ocated on the abe under the

modem as we as on the modem’s box.

The ce u ar service provider wi then provide the fo owing account credentia s:

•Mobile Directory Number (MDN): the 10-digit te ephone number assigned to

your unit, inc uding the area code

•Master Lock Code (MLC/SPC): the 6-digit number representing the Service

Provisioning Lock Code. If one was not provided, assume it is 000000.

•Mobile Statio ID (MIN/MSID/IMSI): the 10-digit or 15-digit number required

for Loca Number Portabi ity; If not provided, assume it is the same as the MDN.

•User Name/Password (Optio al): required for network access in some cases.

IMPORTANT: Ask your cellular service provider whether the carrier blocks

incoming connections. f they do, you will be unable to communicate with the

modem remotely unless you ask the service provider to allow incoming

connections to your application’s TCP and UDP ports. f possible, ask them to open

the following ports as well: TCP 21 (used for firmware upgrades), TCP 5070 (used

by BlueVue Device Manager), and TCP 6070 (used for troubleshooting and AT

command configuration).

4.1.2 Program the accou t i formatio i to the modem

Open B ueVue Device Manager and navigate to ACT (Activatio ). The Quick Start Guide

book et inc uded in the modem package contains a step-by-step wa kthrough for activating the

modem. The Quick Start Guide is a so avai ab e at www.b uetreewire ess.com.

BlueTree 4600A User manual

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