TP-Link TD-W9970 User manual

User Guide
300Mbps Wireless N USB VDSL/ADSL Modem
TD-W9970
REV 2.0.0
1910011944

COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark of
TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered
trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from TP-Link
Technologies Co., Ltd. Copyright © 2016 TP-Link Technologies Co., Ltd. All rights reserved.
http://www.tp-link.com

FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or tv interference caused by unauthorized
modifications to this equipment. Such modifications could void the user’s authority to operate the
equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This device and its antenna must not be co-located or operating in conjunction with
any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only
Mobile Configurations. The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.”

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
RF Exposure Information
This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of
the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам
нормативних документів та вимогам, що передбачені чинними законодавчими актами
України.
Safety Information
When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.
Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock
and voiding the limited warranty. If you need service, please contact us.
Avoid water and wet locations.
Adapter shall be installed near the equipment and shall be easily accessible.
The plug considered as disconnect device of adapter.
Use only power supplies which are provided by manufacturer and in the original
packing of this product. If you have any questions, please don't hesitate to contact us

Explanation of the symbols on the product label
Symbol Explanation
DC voltage
Indoor use only
RECYCLING
This p
roduct bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize
its impacton the environment.
User has the choice to give his product to a competent recycling organization or to
the retailer when he buys a new electrical or electronic equipment.

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CONTENTS
About This Guide.................................................................................................................. 1
Chapter 1. Introduction ....................................................................................................... 2
1.1 Product Overview ..............................................................................................................2
1.2 Product Appearance..........................................................................................................2
1.2.1 LEDs ...........................................................................................................................2
1.2.2 Ports and Buttons ........................................................................................................4
Chapter 2. Connecting the Modem Router.................................................................... 5
2.1 Positioning the Modem Router..........................................................................................5
2.2 Connecting the Modem Router .........................................................................................6
Chapter 3. Quick Installation Guide................................................................................. 8
Chapter 4. Configuring the Modem Router .................................................................12
4.1 Login ................................................................................................................................12
4.2 Status...............................................................................................................................12
4.3 Operation Mode ...............................................................................................................13
4.4 Network............................................................................................................................14
4.4.1 WAN Settings ............................................................................................................15
4.4.2 3G/4G Settings ..........................................................................................................31
4.4.3 Interface Grouping .....................................................................................................33
4.4.4 LAN Settings .............................................................................................................35
4.4.5 IP v6 LAN Settings ......................................................................................................36
4.4.6 MAC Clone ................................................................................................................37
4.4.7 ALG Settings .............................................................................................................38
4.4.8 DSL Settings .............................................................................................................39
4.4.9 IPSec VPN ................................................................................................................39
4.5 IPT V .................................................................................................................................45
4.6 DHCP Server...................................................................................................................47
4.6.1 DHCP Settings ..........................................................................................................47
4.6.2 Clients List.................................................................................................................48
4.6.3 Address Reservation ..................................................................................................48
4.6.4 Conditional Pool.........................................................................................................49
4.7 Wireless ...........................................................................................................................51

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4.7.1 Basic Settings............................................................................................................51
4.7.2 WPS Settings ............................................................................................................53
4.7.3 Wireless Security .......................................................................................................55
4.7.4 Wireless Schedule .....................................................................................................57
4.7.5 Wireless MAC Filtering ...............................................................................................58
4.7.6 Wireless Advanced ....................................................................................................59
4.7.7 Wireless Status..........................................................................................................60
4.8 Guest Network .................................................................................................................61
4.8.1 Basic Settings............................................................................................................61
4.8.2 Guest Net work Status ................................................................................................62
4.9 USB Settings ...................................................................................................................62
4.9.1 USB Mass Storage.....................................................................................................63
4.9.2 User Accounts ...........................................................................................................63
4.9.3 Storage Sharing .........................................................................................................64
4.9.4 FTP Server................................................................................................................67
4.9.5 Media Server .............................................................................................................68
4.9.6 Print Server ...............................................................................................................69
4.10 Route Settings .................................................................................................................70
4.10.1 Default Gateway .......................................................................................................70
4.10.2 Static Route .............................................................................................................70
4.10.3 RIP Settings .............................................................................................................71
4.11 IPv6 Route Settings .........................................................................................................72
4.11.1 IP v6 Default Gateway ...............................................................................................72
4.11.2 IP v6 Static Route ......................................................................................................72
4.12 Forwarding.......................................................................................................................73
4.12.1 Virtual Server ...........................................................................................................73
4.12.2 Port Triggering..........................................................................................................75
4.12.3 DM Z ........................................................................................................................77
4.12.4 UPnP .......................................................................................................................77
4.13 Parental Control...............................................................................................................78
4.14 Firewall ............................................................................................................................79
4.14.1 Rule .........................................................................................................................80
4.14.2 LAN Host .................................................................................................................81
4.14.3 WAN Host ................................................................................................................82
4.14.4 Schedule..................................................................................................................83
4.15 IPv6 Firewall ....................................................................................................................84

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4.15.1 IP v6 Rul e .................................................................................................................84
4.15.2 IP v6 LAN Host ..........................................................................................................86
4.15.3 IP v6 W AN Host ........................................................................................................86
4.15.4 IP v6 Sched ule ..........................................................................................................87
4.16 IPv6 Tunnel......................................................................................................................88
4.17 Bandwidth Control ...........................................................................................................90
4.18 IP & MAC Binding ............................................................................................................92
4.18.1 Binding Settings........................................................................................................92
4.18.2 ARP List...................................................................................................................93
4.19 Dynamic DNS..................................................................................................................94
4.20 Diagnostic ........................................................................................................................94
4.21 System Tools...................................................................................................................95
4.21.1 System Log ..............................................................................................................95
4.21.2 Time Settings ...........................................................................................................96
4.21.3 Manage Cont rol ........................................................................................................97
4.21.4 CWMP Settings ........................................................................................................98
4.21.5 SNMP Settings .........................................................................................................99
4.21.6 Backup & Restore................................................................................................... 100
4.21.7 Factory Defaults ..................................................................................................... 100
4.21.8 Firmware Upgrade .................................................................................................. 101
4.21.9 Reboot ................................................................................................................... 102
4.21.10 Statistics............................................................................................................. 102
4.22 Logout ............................................................................................................................104
Appendix A: Configuring the PC..................................................................................105
Appendix B: Troubleshooting.......................................................................................110

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About This Guide
This guide is a complement to Quick Installation Guide. The Quick Installation Guide instructs you
on quick Internet setup, and this guide provides details of each function and shows you the way to
configure these functions appropriate to your needs.
When using this guide, please notice that features of the router may vary slightly depending on the
model and software version you have, and on your location, language, and Internet service
provider. All screenshots, images, parameters and descriptions documented in this guide are used
for demonstration only.
Conventions
In this guide, the following conventions are used:
Convention
Description
Teal Underlined Hyperlinks are in blue
with an underline. You can click to redirect to a
website or a specific section.
Teal
Contents to be emphasized and texts on the web page are in teal,
including the menus, items, buttons, etc.
→
The menu structures to show the path to load the corresponding page. For
example, Network →WAN Settings means the
WAN settings
configuration page is under the Network menu.

Note Ignoring this type of note might result in a malfunction or damage to the
device.
More Info
The latest software, management app and utility can be found at the Download Center page at
http://www.tp-link.com/support.
The Quick Installation Guide can be found where you find this guide or inside the package of the
modem router.
Specifications can be found on the product page at http://www.tp-link.com.
A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com.
Our Technical Support contact information can be found at Contact Technical Support page at
http://www.tp-link.com/support.

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Chapter 1. Introduction
1.1 Product Overview
TP-Link’s Modem router is a combined wired/wireless network connection device with integrated
wireless router and DSL modem, reducing hassle of configuration and saving space.
With DSL and WAN ports, the modem router is compatible with DSL connections and fiber/cable
access.
With Ethernet ports and antennas, the modem router provides wired and wireless access for
multiple computers and mobile devices.
With various features and functions, the modem router is the perfect hub of your home or business
network.
1.2 Product Appearance
1.2.1 LEDs
The modem router’s LEDs are located on the front panel (View from left to right). They indicate the
device’s working status. For details, please refer to LED Explanation.

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Name Status Indication
(Power)
On System start-up complete.
Flash System starting up or device updating.
Off The modem router
is off. Please ensure that the power adapter is
connected correctly.
(DSL)
On DSL line is synchronized and ready to use.
Flash The DSL negotiation is in progress.
Off There is no connection to the DSL Port or
DSL synchronization
fails. Please refer to Note 1 for troubleshooting.
(Internet)
On The network is available with a successful Internet connection.
Off
There is no successful Internet connection or the modem router
is operating in Bridge mode. Please refer to Note 2 for
troubleshooting.
(Wireless)
On The wireless function is working properly.
Off The wireless function is disabled.
(WPS)
On/Off
It turns on when a wireless device has been successfully
connected to the network via WPS. After about 5 minutes, the
WPS LED will turn off.
Flash
WPS
handshaking is in process and will continue for about 2
minut
es. Please press the WPS/RESET button on other wireless
devices that you want to add to the network while the LED is
flashing.
(USB)
On The USB device is identified and ready to use.
Flash The USB device is being identified.
Off No USB device is plugged in to the USB port.
( LAN1-4)
On There is a device connected to this LAN port.
Off There is no device connected to this LAN port.

Note:
1. If th e DSL LED is off, please check your Internet connection first. Refer to 2.2 Connecting the
Modem Router for more information about how to make Internet connection correctly. If you have
already made a right connection, please contact your ISP to make sure if your Internet service is
available now.

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2. If th e Int ernet LED is off, please check your DS L LED first. If your DSL LED is also off, please refer
to Note 1. If your DS L LED is GREEN ON, please check your Internet configuration. You may need
to check this part of information with your ISP and make sure everything have been input correctly.
3. You can also refer to 4.7.2 WPS Settings for more information.
1.2.2 Ports and Buttons
Status Indication
VDSL
Through the port, you can connect the modem router
with the telephone.
Or you can connect them by an external separate splitter. For details,
please refer to 2.2 Connecting the Modem Router.
LAN4/WAN, LAN3,
LAN2, LAN1
Through these ports,
you can connect the modem router to your PC or
the other Ethernet network devices.
USB
The USB port connects to a USB storage device, a USB printer or a
3G/4G Modem.
WiFi The switch for the WiFi function. Press the button
to enable/disable the
WiFi function.
WPS/RESET The switch for the WPS function or resetting the modem router.
ON/OFF The switch for the power.
POWER The Power plug is where you will connect the power adapter.
Antennas Used for wireless operation and data transmit.

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Chapter 2. Connecting the Modem Router
2.1 Positioning the Modem Router
With the modem router, you can access your network from anywhere within the wireless network
coverage. However, the wireless signal strength and coverage vary depending on the actual
environment of your modem router. Many obstacles may limit the range of the wireless signal, for
example, concrete structures or thick walls.
For your security and best Wi-Fi performance, please note the following:
Do NOT locate the modem router in a place where it will be exposed to moisture or excessive
heat.
Keep away from the strong electromagnetic radiation and the device of electromagnetic
sensitive.
Place the modem router in a location where it can be connected to the various devices as well
as to a power source.
Make sure the cables and power cord are safely placed out of the way so they do not create a
tripping hazard.
Generally, the modem router is placed on a horizontal surface, such as a shelf or desktop. The device
also can be mounted on the wall as shown below.
Note:
The diameter of the screw, 3.5mm<D<7.8mm, and the distance of two screws is 107.5mm. The screw
that project from the wall need around 4mm based, and the length of the screw need t o be at least
20mm to withstand the weight of the product.

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2.2 Connecting the Modem Router
Before installing the device, please make sure your broadband service provided by your ISP is
available. If there is any problem, please contact your ISP. Before cable connection, cut off the
power supply and keep your hands dry. You can follow the steps below to install it.
Step 1: Connect the DSL Line.
Method one: Directly connect the modem router to the phone jack with the DSL line.
Method two：Connect the modem router to the phone jack via a separate splitter. External
splitter can divide the data and voice, and then you can access the Internet and make calls at
the same time. The external splitter has three ports:
• LINE: Connect to the wall jack
• PHONE: Connect to the phone sets
• MODEM: Connect to the DSL port of the modem router
Plug one end of the twisted-pair DSL cable into the VDSL port on the rear panel of the modem
router. Connect the other end to the MODEM port of the external splitter.
Step 2: Connect your computer to the modem router.
Method One: Wired
Connect the computer to a LAN port on your modem router with an Ethernet cable.

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Method Two: Wireless
Click the network icon of your computer or go to Wi-Fi Setting of your smart device, then use
the default SSID (Wireless Network Name) and Wireless Password printed on the product
label of the modem router to join the network.
Method Three: Via the WPS button
Wireless devices that support WPS, including Android phones, tablets, most USB network
cards, can be connected to your router through this method. (WPS is not supported by iOS
devices.)

Note:
The WPS function c annot be configured i f the wireless function of the modem router is disabled. Also,
the WPS function will be disabled if your wireless encryption is WEP. Please make sure the wireless
function is enabled and is configured with the appropriate encryption before configuring the WPS.
1) Tap the WPS icon on the device’s screen.
2) Immediately press the WPS button on your modem router.
3) The WPS LED flashes for about two minutes during the WPS process.
4) When the WPS When the WPS LED is on, the client device has successfully connected
to the modem router.
Step 3: Attach the power adapter. The electrical outlet shall be installed near the device and shall
be easily accessible.

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Chapter 3. Quick Installation Guide
This chapter will show you how to configure the basic functions of your modem router using Quick
Setup Wizard within minutes.
1. If the TCP/IP Protocol on your computer is set to a static IP address, you need to change it to
obtain an IP address automatically. Please refer to Appendix A: Configuring the PC for more
detailed instruction.
2. To access the web management page, open a web browser and enter the default address
http://tplinkmodem.net in the address field of the browser.
After a moment, a login window will appear. Enter admin for the Username and Password,
both in lower case. Then click Login or press the Enter key.
Note:
1) Do not mix up the username and password with your DSL account username and password which
are needed for PPP connections.
2) If the above screen does not pop up, it means that your Web-brows er has been set to a proxy. Go
to To ols →Internet Options →Connections →LAN Settings, in the screen that appears, cancel
the Using Proxy checkbox, and click OK to finish it.
3. After your successful login, you will see the Quick Setup screen. Click Next to start Quick
Setup.

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4. Select your Regionand Time Zone from the drop-down list, then click Next.
5. Select Yes to auto detect your connection type and then click Next. It will take about two
minutes, please wait.
6. Configure parameters for WAN connection. Here we take PPPoE as an example. Enter the
User name and Password provided by your ISP. Then click Next.
7. 3G/4G Router Mode can be set as a backup Internet access method. If you do not want to
configure 3G/4G settings now, just click Next to continue.

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8. The wireless function is enabled by default. You can rename your wireless network name and
create your own password in this page. The default wireless name is TP-LINK_ XXXX. Click
Next to continue.

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9. Confirm all parameters. Click Back to modify or click Save to make your configuration
effective.
10. You will see the Complete screen, click Finish to complete these settings.

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Chapter 4. Configuring the Modem Router
This chapter will show each web page's key function and the configuration.
4.1 Login
After your successful login, you will see the main menus on the left of the web management page.
On the right, there are the corresponding explanations and instructions.
The detailed explanations for each web page’s key function are listed below.
4.2 Status
Choose Status, you can see the basic status of the modem router. All information on this page is
read-only.