Bosch Climate 5000 Series User manual

Bosch Ducted Type (Medium & High Static)
Air Conditioner / Heat Pump
Climate 5000 Series
User Manual

2 |Bosch Climate 5000 Series Ducted Type (Medium & High Static) Air Conditioner / Heat Pump User Manual
06.2019 |Bosch Thermotechnology Corp.
Data subject to change

User Manual Bosch Climate 5000 Series Ducted Type (Medium & High Static) Air Conditioner / Heat Pump | 3
Bosch Thermotechnology Corp. |06.2019 Data subject to change
Table of Contents
1 Key to Symbols and Safety Instructions 4
1.1 Key to Symbols 4
1.2 Safety 4
2 Unit Specifications and Features 6
2.1 Unit Parts - 9k ~ 48k Models 6
2.2 Unit Parts - 60k Model 6
2.3 Achieving Optimal Performance 7
2.4 Other Features 7
3 Manual Operation (Without Remote) 9
3.1 How to Operate Your Unit Without the Remote Control 9
4 Care and Maintenance 9
4.1 Cleaning Precautions 9
4.2 Cleaning Your Air Filter 9
4.3 Repairing Refrigerant Leaks 11
5 Troubleshooting 12
5.1 Common Issues 12
5.2 Error Codes 13
6 Disposal Guidelines 14

4 |Bosch Climate 5000 Series Ducted Type (Medium & High Static) Air Conditioner / Heat Pump User Manual
06.2019 |Bosch Thermotechnology Corp.
Data subject to change
1 Key to Symbols and Safety Instructions
1.1 Key to Symbols
Warnings
Warnings in this document are identified by a
warning triangle printed against a grey background.
Keywords at the start of a warning indicate the type and seriousness
of the ensuing risk if measures to prevent the risk are not taken.
The following keywords are defined and can be used in this document:
DANGER indicates a hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION indicates a hazardous situation which, if not avoided, could
result in minor to moderate injury.
NOTICE is used to address practices not related to personal injury.
Important information
This symbol indicates important information where
there is no risk to people or property.
1.2 Safety
Please read safety precautions before installation
Read this manual carefully before installing or operating your new air
conditioning unit. Make sure to save this manual for future reference.
WARNING: ELECTRICL HAZARD
Installation must be performed by qualified personnel
only otherwise, the warranty will be voided. Inappropriate
installation may cause water leakage, electric shock, or fire.
All repairs, maintenance and relocation of this unit must be
performed by a qualified service technician. Inappropriate
repairs can lead to serious injury or product failure.
WARNING:
If an abnormal situation arises (like a burning smell),
immediately turn off the unit and pull the power plug. Call
your dealer for instructions to avoid electric shock, fire or
injury.
Do not insert fingers, rods or other objects into the air
inlet or outlet. This may cause injury, since the fan may be
rotating at high speeds.
Do not use flammable sprays such as hair spray, lacquer or
paint near the unit. This may cause fire or combustion.
Do not operate the air conditioner in places near or around
combustible gases. Emitted gas may collect around the unit
and cause fire or an explosion.
Do not operate the air conditioner in a wet room (e.g.,
bathroom or laundry room). This can cause electrical shock
and cause the product to deteriorate.
Do not expose your body directly to cool air for a prolonged
period of time.
WARNING:
This product can expose you to chemicals including Lead
and Lead components, which are known to the State
of California to cause cancer and birth defects or other
reproductive harm. For more information go to www.
P65Warnings.ca.gov.

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WARNING: ELECTRICAL HAZARD
Only use the specified power cord. If the power cord is
damaged, it must be replaced by an equivalent power cord
type.
Keep power plug clean. Remove any dust or grime that
accumulates on or around the plug. Dirty plugs can cause
fire or electric shock.
Do not pull power cord to unplug the unit. Hold the plug
firmly and pull it from the outlet. Pulling directly on the cord
can damage it, which can lead to fire or electric shock.
Do not use an extension cord, manually extend the power
cord, or connect other appliances to the same outlet as the
air conditioner. Poor electrical connections, poor insulation,
and insufficient voltage can cause fire or electric shock.
WARNING: ELECTRICAL HAZARD
Turn off the device and pull the plug before cleaning. Failure
to do so can cause electrical shock.
Do not clean the air conditioner with excessive amounts of
water.
Do not clean the air conditioner with combustible cleaning
agents. Combustible cleaning agents can cause fire or
deformation to the equipment.
WARNING: ELECTRICAL HAZARD
Turn off the air conditioner and unplug the unit if you are not
going to use it for a long time.
Turn off and unplug the unit during storms.
Make sure that water condensation can drain unhindered
from the unit.
Do not operate the air conditioner with wet hands. This may
cause electric shock.
Do not use device for any other purpose than its intended
use.
Do not climb onto or place objects on top of the outdoor
unit.
Do not allow the air conditioner to operate for long periods
of time with doors or windows open, or if the humidity is
very high.
Illustrations in this manual are for explanatory purposes. The actual
shape of your indoor unit may be slightly different. The actual shape shall
prevail.

6 |Bosch Climate 5000 Series Ducted Type (Medium & High Static) Air Conditioner / Heat Pump User Manual
06.2019 |Bosch Thermotechnology Corp.
Data subject to change
2 Unit Specifications and Features
2.1 Unit Parts - 9k ~ 48k Models
Figure 1
Air outlet
Air inlet
Air filter
Drain hose
Electric control cabinet
Refrigerant pipe
2.2 Unit Parts - 60k Model
Figure 2
Air outlet
Air inlet
Drain hose
Refrigerant pipe
Electric control cabinet
Air filter
Heat exchanger

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2.3 Achieving Optimal Performance
Optimal performance for the COOL, HEAT, and DRY modes can be achieved in
the following temperature ranges. When your air conditioner is used outside of
these ranges, certain safety protection features will activate and cause the unit to
perform less than optimally.
Optimal performance temperature ranges
COOLmode HEATmode DRYmode
Room Temperature 17ºC - 32ºC 0ºC - 30ºC 10ºC - 32ºC
63ºF - 90ºF 32ºF - 86ºF 50ºF - 90ºF
Outdoor
Temperature
E-Star (9K ~ 24K) -25ºC - 50ºC -25ºC - 30ºC 0ºC - 50ºC
-13ºF - 122ºF -13ºF - 86ºF 32ºF - 122ºF
Hyper Heat (9K ~ 24K) -30ºC - 50ºC -30ºC - 30ºC 0ºC - 50ºC
-22ºF - 122ºF -22ºF - 86ºF 32ºF - 122ºF
LCAC (30K ~ 60K) -15ºC - 50ºC -15ºC - 30ºC 0ºC - 50ºC
5ºF - 122ºF 5ºF - 86ºF 32ºF - 122ºF
Table 1
When the outside temperature is below 0°C (32°F ), we strongly
recommend keeping the unit plugged in at all times to ensure smooth
ongoing performance. A base pan heater is used in the outdoor unit to
prevent ice build-up. Ice may build up if the unit is unplugged.
2.4 Other Features
Auto-Restart
If the unit loses power, it will automatically restart with the prior settings
once power has been restored.
Anti-Mildew
When turning off the unit from COOL, AUTO (COOL), or DRY modes,
the air conditioner will continue operating at very low power to dry up
condensed water and prevent mildew growth.
Louver Angle Memory (some models)
When turning on your unit, the louver will automatically resume its former
angle.
Refrigerant Leakage Detection
The indoor unit will automatically display “EC” when it detects refrigerant
leakage or another internal error which requires professional service.
For a detailed explanation of your unit’s advanced functionality (such as
TURBO mode and its self-cleaning functions), refer to the Remote
Control Manual.

8 |Bosch Climate 5000 Series Ducted Type (Medium & High Static) Air Conditioner / Heat Pump User Manual
06.2019 |Bosch Thermotechnology Corp.
Data subject to change
Energy Saving Tips
DO NOT expose the unit to excessive temperature levels.
Keep curtains closed during heating and cooling operation.
Doors and windows should be kept closed to keep cool or warm air in the
room.
DO NOT place objects near the air inlet and outlet of the unit. This will
reduce the efficiency of the unit.
Set a timer and use the built-in SLEEP/ECONOMY mode if applicable.
If you don’t plan to use the unit for a long time, remove the batteries from
the remote control.
Clean the air filter every two weeks. A dirty filter can reduce cooling or
heating efficiency.
Adjust louvers properly and avoid direct airflow.
Figure 3
Keep blinds and curtains closed Keep doors and windows closed

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3 Manual Operation (Without Remote)
3.1 How to Operate Your Unit Without the Remote Control
In the event that your remote control fails to work, your unit can be operated
manually with the MANUAL CONTROL button located on the indoor unit. Note that
manual operation is not a long-term solution, and that operating the unit with your
remote control is strongly recommended.
MANUAL control button: This button selects the mode in the following
order: AUTO, FORCED COOL, OFF.
FORCED COOL mode: In FORCED COOL mode, the Operation light
flashes. The system will then turn to AUTO after it has cooled with a high
wind speed for 30 minutes. The remote control will be disabled during this
operation.
OFF mode: When the panel is turned OFF, the unit turns off and the
remote control is re-enabled.
NOTICE:
The manual button is intended for testing purposes and
emergency operation only. Please do not use this function
unless the remote is lost and it is absolutely necessary. To
restore regular operation, use the remote control to activate
the unit.
Figure 4
Infrared receiver
Timer indicator Alarm indicator
PRE-DEF
(pre-heating/defrost)
indicator
Manual control button
Operation indicator
LED display
4 Care and Maintenance
4.1 Cleaning Precautions
CAUTION:
Any maintenance and cleaning of indoor and outdoor units
must be performed by qualified service personnel only.
Any unit repairs must be performed by qualified service
personnel only.
WARNING: ELECTRICAL HAZARD
Always turn off your air conditioner system and disconnect its
power supply before cleaning or maintenance.
Do not use chemicals or chemically treated cloths to clean
the unit
Do not use benzene, paint thinner, polishing powder or
other solvents to clean the unit. They can cause the plastic
surface to crack or deform.
4.2 Cleaning Your Air Filter
NOTICE:
Do not touch air freshening filter for at least 10 minutes
after turning off the unit.
WARNING: ELECTRICAL HAZARD
Before changing the filter or cleaning, turn off the unit and
disconnect its power supply.
When removing the filter, do not touch metal parts in the
unit. The sharp metal edges can cut you.
Do not use water to clean the inside of the indoor or outdoor
unit. This can destroy insulation and cause electrical shock.
Do not expose filter to direct sunlight when drying. This can
shrink the filter.
A clogged air conditioner can reduce the cooling efficiency of your unit, and can also
be bad for your health. Make sure to clean the filter once every three months.

10 |Bosch Climate 5000 Series Ducted Type (Medium & High Static) Air Conditioner / Heat Pump User Manual
06.2019 |Bosch Thermotechnology Corp.
Data subject to change
9k ~ 48k models
1. With the rear ventilated model, remove the filter as shown below.
Figure 5
2. With the bottom ventilated model, remove the filter as shown below.
Figure 6
60k model
1. Remove the left or right side plate of the air filter by removing the screws.
Figure 7
2. Slide out the filter to the right or left according to the arrow shown in
Figure 8.
Figure 8
3. Clean dirt from the air filter using a vacuum cleaner or washing with water.
—If dirt is conspicuous, wash with a neutral detergent in lukewarm
water.
—If hot water (40°C /104°F or more) is used, it may deform the filter.
Figure 9
AND /
OR
4. Rinse the filter with clean water and allow it to air-dry. DO NOT let the filter
dry in direct sunlight.
5. Reinstall the filter.

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4.3 Repairing Refrigerant Leaks
Refrigerant Leak Detection System (some models)
In the event of a refrigerant leak, the LCD screen will display “EC” and the
LED indicator light will flash.
WARNING: CONTAINS REFRIGERANT
If the refrigerant leaks, turn off the system and any other
combustible heating devices, ventilate the room and call a
certified technician immediately. Refrigerant is both toxic
and flammable. DO NOT use the system until the leak is
repaired.
4.4 Maintenance – Long Periods of Non-Use
When the system is to be used again:
1. Remove any obstacles blocking the vents of both the indoor and outdoor
units.
2. Clean the air filter of the indoor unit. Reinstall the clean, dry air filter in its
original position.
3. Turn on the main power switch at least 12 hours prior to operating the unit.
Storing the unit while not in use:
1. Run the system on FAN mode for 12 hours in a warm room to dry it and
prevent mold.
2. Turn off the system and unplug it.
3. Clean the air filter according to the instructions. Reinstall the clean, dry
filter before storing.
4. Remove the batteries from the remote control.

12 |Bosch Climate 5000 Series Ducted Type (Medium & High Static) Air Conditioner / Heat Pump User Manual
06.2019 |Bosch Thermotechnology Corp.
Data subject to change
5 Troubleshooting
CAUTION: SYSTEM MALFUNCTION
If ANY of the following conditions occurs, turn off the unit
immediately!
The operation light continues to flash rapidly after the unit
has been restarted.
The remote control buttons do not work.
The unit continually trips fuses or circuit breakers.
A foreign object or water enters the air conditioner.
Other abnormal situations.
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT A
QUALIFIED SERVICE PERSON IMMEDIATELY.
5.1 Common Issues
CAUTION: SYSTEM FAILURE
Most of following problems are not a malfunction, but please
contact an Authorized Service Provider if the problem is
uncertain.
Issue Possible Causes
Unit does not turn on when pressing the ON/OFF button
The Unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three
minutes of being turned off.
If the Operation light and PRE-DEF (Pre-heating/ Defrost) indicators are lit up, the outdoor temperature is too cold and the
unit’s anti-cold wind is activated in order to defrost the unit.
The indoor unit emits white mist In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist.
The unit changes from COOL/HEAT mode to FAN mode
The unit may change its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start
operating in the previously selected mode again.
The set temperature has been reached, at which point the unit turns off the compressor. The unit will continue operating
when the temperature fluctuates again.
The indoor unit makes noises The drain pump can generate a squeaking sound.
A squeaking sound may occur after running the unit in HEAT mode due to expansion & contraction of the unit’s plastic parts.
Both the indoor and outdoor units emit white mist When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the
defrosting process.
Both the indoor unit and outdoor unit make noises
Low hissing sound during operation: This is normal and is caused by refrigerant gas flowing through both indoor and outdoor
units.
Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise is normal and is caused by
the refrigerant gas stopping or changing direction.
The outdoor unit makes noises The unit will make different sounds based on operating mode.
Dust is emitted from either the indoor or outdoor unit The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This
can be mitigated by covering the unit during long periods of inactivity.
The fan of the outdoor unit does not operate During operation, the fan speed is controlled to optimize product operation.
The unit emits a bad odor The unit’s filters have become moldy and should be cleaned.
Table 2
If a problem persists, contact a local dealer or a qualified service
provider. Provide them with a detailed description of the unit
malfunction as well as your model number and unit serial number.

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5.2 Error Codes
CAUTION: SYSTEM FAILURE
If below error codes appear, please turn off the system and
contact an Authorized Service Provider.
Number Cause Operation indicator
flashes Timer indicator Error Code
1 Indoor EEPROM (Electrically Erasable Programmable Read-Only Memory) error 1 Off E0
2 Indoor and outdoor unit communication malfunction 2 Off E1
3 Indoor fan speed malfunction 4 Off E3
4 Indoor room temperature sensor error 5 Off E4
5 Evaporator coil temperature sensor error 6 Off E5
6 Refrigerant leak detection system malfunction 7 Off EC
7 Water level alarm malfunction 8 Off EE
8 Dual indoor unit (twin model only) communication malfunction 9 Off E8
9 Other twin model malfunction 10 Off E9
10 Overload protection 1 On F0
11 Outdoor temperature sensor error 2 On F1
12 Outdoor condenser pipe sensor error 3 On F2
13 Discharge air temperature sensor error 4 On F3
14 Outdoor EEPROM (Electrically Erasable Programmable Read-Only Memory) error 5 On F4
15 Outdoor fan speed (DC fan motor only) malfunction 6 On F5
16 Inverter module IPM protection 1 Flash P0
17 High/Low voltage protection 2 Flash P1
18 Compressor top overheating protection 3 Flash P2
19 Outdoor low temperature protection 4 Flash P3
20 Compressor drive error 5 Flash P4
21 Mode conflict 6 Flash P5
22 Compressor low-pressure protection 7 Flash P6
23 Outdoor IGBT sensor error 8 Flash P7
24 Indoor unit communication malfunction 11 On FA
Table 3

14 |Bosch Climate 5000 Series Ducted Type (Medium & High Static) Air Conditioner / Heat Pump User Manual
06.2019 |Bosch Thermotechnology Corp.
Data subject to change
6 Disposal Guidelines
Components
Many parts in the Air Conditioner can be fully recycled in the end of the product
life. Contact your city authorities for information about the disposal of recyclable
products.
Refrigerant
At the end of the service life of this appliance and prior to its environmental
disposal, a person qualified to work with refrigerant circuits must recover the
refrigerant from within the sealed system.
CAUTION: CONTAINS REFRIGERANT
Improper disposal of this appliance endangers your health
and is bad for the environment. Hazardous substances may
leak into the ground water and enter the food chain.
Disposing of this product correctly will help ensure that the
waste undergoes the necessary treatment, recovery and
recycling.

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Bosch Thermotechnology Corp. |06.2019 Data subject to change

United States and Canada
Bosch Thermotechnology Corp.
65 Grove Street
Watertown, MA 02472
Tel: [phone]
Fax: [phone]
www.boschheatingandcooling.com
BTC 769003107 A /06.2019