12
C. Gas regulator maybe shut or damaged.
2. In-line AquaStar gas regulator jammed (usually on
LP gas)
Replace or unlock the regulator. Note: The regulator
furnishedwiththeheater is designed for lowgaspressure.
Excessive pressure will lock it up (propane only).
Locking usually happens if the gas pressure between the
gas tank (propane) and the water heater’s gas regulator
hasnotbeenreduced.Seepage2forrecommendedcorrect
gas pressure. To unlock a regulator, consult your gas
supplier.
3. Pilot orifice clogged and/or air screen dirty, or pilot
gas filter is dirty.
Cloggingofthepilotburnercanbecausedbydustand any
suspended matter contained in the ambient air. Although
thefilterscanlengthenthecleaningintervals,theycannever
completelypreventsuchclogging.Inconsequencethegas
jet issuing from the pilot orifice is reduced and or the air
mixture is reduced. The pilot flame is weak and thus can
nolonger heat the thermocouple sufficiently.For cleaning
purposes, the air filter screen is pulled off, washed and
blown out. The pilot orifice has likewise to be cleaned or
exchanged.Tocleanthepilotconsultagasserviceperson.
4. Air in the Gas Line
Note: Normally this is a problem only at the time of initial
installation,afterthepipeshavebeen worked on, or after a
propanetankhasbeenallowedtoempty,oraftertheheater
has been shut down for a long time.
Bleed all the air trapped in the gas line. Because of the
very small pilot orifice (especially on LP gas models),
bleedingoutalltheaircouldtakeseveralminutes.Depress
the pilot button ( ) until all the air has escaped, and the
gashasarrived.Duringthisprocess, press repeatedely on
the piezo ignition button until the pilot flame has ignited.
PILOTLIGHTSBUT FLAMEGOESOUTWHEN BUTTON
ISRELEASED
1. Pilot push button was not pushed in far enough or
was not held in long enough
Once pilot flame has been lighted. Hold button pushed in
for at least 15 seconds to give time for the pilot flame to
properlyheat the tipof the thermocouple.
2. Pilot flame improperly aimed or is too weak so it
is not properly heating the tip of the thermocouple.
ThePilotflame should be asharp blue flame andaimedat
the tip of the thermocouple so that it envelops 10 mm (3/8
“) of the thermocouple tip. Pilot flame has to be properly
aimed at the thermocouple. See Fig 8.
3. Poor thermocouple connection at the
electromagnet
Note: Electromagnet is part #8707201094 located on the
right side of the gas valve behind the piezo pushbutton
assembly. Check the tightness of the thermocouple
connectionnut at the electromagnet: TheElectro-magnet
connection is a large aluminum 17mm hex head nut. The
thermocouple end is a 5 mm brass nut which screws into
the 17 mm nut.
Tighten the thermocouple nut snugly but not too tight.
4. Poor circuit connections at the ECO. (Energy Cut-
Off overheat protection)
Oxidation or looseness of the ECO terminal connections
canresultinmillivoltcurrentlossthroughthethermocouple
safetycircuit. Clean terminals withvery fine sandpaper or
aneraser and reconnectECO leads.
5. FaultyECO(part#8707206017)
If cleaning the terminals attached to the ECO did not fix
the problem,connectajumperwirebetweenthetwowires
and try to relight the pilot. If the pilot flame now remains
on, replace the ECO. If the flame still goes out when the
button is released, the ECO is not defective. Go to next
step.
6. Faulty thermocouple (part #8747202083) or
electromagnet) Unless these 2 parts are at least 8
to 10 years old, it is very unlikely that they are
faulty.Beforetesting,reconfirm that #2 isabsolutely
correct, and that all connections are clean and
tight.
Totestthethermocouple,disconnectthethermocouplelead
totheECO.Insertamulti-meterprobeintothethermocouple
lead and attach or hold the other lead to the metal gas
valve(DC common). Lightthe pilot flameand hold button,
meterreading should be 24 mVDCor more. If the reading
is24 mVDC or more the thermocouple is good.To test the
electromagnet, re-connect the thermocouple lead to the
ECO, light pilot and hold button while taking a reading
between the ECO leads and the metal gas valve (DC
common).The reading shoulddrop to 19 mVDC or less. If
it does not, replace the electromagnet.
Consult a gas service person to test and change the
thermocouple.
BURNERS DO NOT IGNITE WHEN HOT WATER IS
TURNED ON OR WHEN A CIRCULATOR PUMP IS
OPERATING
1. Pilot is not on.
Light the pilot. See lighting instructions.
2. Gas valve buttonnotpositionedonBurnerPosition
Be sure once the pilot flame is on, that after a 15 to 20
second wait, the main burner button ( ) is pushed all
the way in.
3. Water flow rate at hot water tap is too low.
Note: TheAquaStar models 125BLrequire 1.8 gallon per
minute flow to activate the burners. This is a flow which
would fill a quart jar in 8 seconds.
4 . Cold water inlet filter on heater is dirty.
Removefilter and clean. Thisscreen filter islocated at the
inletside of thebrass water valve(fig 11, #32).Check and
cleanfaucet aerators too.
5. Inadequate pump used on a recirculating loop
If unit is plumbed in a recirculating loop system verify that
the primary circulator pump is sized properly. GF 26-96,
Taco 009 or equivalent isrequired.Seediagramonpage4.