
7
4
3
2
5Troubleshooting
To reduce the build up of
limescale and to ensure this
shower works to its maximum
performance we recommend
this shower is serviced every
6-12 months depending on the
hardness of your water.
To replace any spare parts for
your shower why not scan the
below QR Code and search for
your product.
Spare Parts
Servicing Intervals
Maintenance - Cartridge Cleaning
1
6
Symptom Cause Remedy
No flow or
low flow rate
partially closed isolation valve. Open isolation valve.
Instantaneous water heater cycles on and o
as flow rate or pressure is too low.
Increase water flow rate or
pressure through system.
Head of water is below the
minimum distance required.
2 meters minimum required.
Hot or cold water being drawn o elsewhere
causing pressure changes or instantaneous
boiler temperature changes.
Do not use other water outlets when using the taps.
Airlock or partial blockage in the supply
pipework.
Flush through pipework to ensure removal of debris and
any airlocks.
Water
dripping
from shower
This is normal for a short time after using the
shower.
This is caused by residual water tension, the build up of
water in the shower.
If water continues to drip,
possibly due to the cartridge
Remove cartridge and clean, refer to 'Maintenance' section
before starting any maintenance.
Shower does
not turn on
Closed isolation valve. Open isolation valve.
Mains water supply turned o. Turn on mains water supply.
REMEMBER
To service
your
product!
At Bristan, we want to make things as easy as possible for our customers. That’s why we oer solid guarantees on
all our products, eective from the date of purchase, to give you peace of mind.
To start your free guarantee simply scan the QR code and register your product.
Alternatively visit www.bristan.com/register.
For any other queries, please call our Customer Service on 0330 026 6273 where our expert team of advisors
will be able to oer you any help and advice.
For full guarantee terms and conditions visit www.bristan.com/guarantees.
Using the
wall mount,
isolate
both shower
inlets before
carrying
out any
maintenance.
Remove
temperature and
flow handles
Unscrew the
cartridge using
a socket or box
spanner.
Remove O-rings
and soak all
components in
de-scaler and wash o in clean
water. Examine all seals and
replace if needed. Use WRAS
approved silicon based grease
on all seals.
34
5
4
2
1
Remove
temperature
handle
Replace
temperature
handle
Turn flow handle to ‘on’
position, letting temperature
stablise.
Turn cartridge spindle clockwise
to decrease the temperature.
Turn cartridge spindle
anti-clockwise to increase the
temperature.
Temperature Setting 3
Remove valve
using a socket
or box spanner
Reverse steps 5-2 to
reinstall the valve,
cartridge and handles.
Turn the water
supply to the
shower back on.
4
1
56
Riser Installation 23
Assemble the
riser, attaching
the hose retainer,
slider and both
the top and
bottom brackets
Use the assembled
riser to mark the de-
sired position for the
riser on the wall
Slide top
bracket onto
riser and
secure to wall.
Insert riser rail
into lower bracket,
securing both to
the wall.
Drill the
marked holes
Slide hose
through
hose retainer
before
attaching the
handset to
the shower