Bromic Heating BH3623009 User manual

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Version 1.4 AU/EU/US
PLATINUM SMART-HEAT™
ELECTRIC HEATERS
BY BROMIC
LOW CLEARANCE (LC) CEILING
RECESS INSTALLATION
INSTRUCTIONS
FOR MODELS 3400 & 2300 W
WARNING
Instructions below are suitable for ceiling surfaces 10-
30mm (0.39”-1.2”) thick. For ceiling surfaces thicker
than 30mm (1.2”), contact Bromic for alternative
installation options.
WARNING
Joists, beams and rafters shall not be cut or
notched to install the heater.
WARNING
The heater shall, under no circumstance, be cov-
ered with insulating material or similar material.
WARNING
This heater MUST be permanently installed by an
authorised/licenced person. Do not perform
maintenance, or carry out installation or assembly
procedure while electrical power is switched on. Wait 2
hours after switching off the heater before handling.
1x
1x 2x
1x
2x 2x 2x
1x
HARDWARE
2x 1x
1x M6x10 8x M3x4
4x M4x4
CEILING RECESS
BOX
IP COVER
VENT COVER
BLACK
VENT COVER
WHITE
VENT
COVER
TRIM L
VENT
COVER
TRIM R
TERMINAL BOX
CEILING RECESS
MOUNTING BACKET
HEATER TRIM
HEATER
NOT INCLUDED
WARNING
In ceiling recess installation, the heater must be
completely protected against water contact from
above.
IMPORTANT
READ THIS MANUAL CAREFULLY. SEE INSIDE
COVER FOR IMPORTANT INFORMATION
ABOUT THIS MANUAL. KEEP INSTRUCTIONS
WITH APPLIANCE FOR FUTURE REFERENCE.
WARNING
It is important that regular maintenance is carried
out on the heater to maintain appearance. Inspect
and clean more frequently in adverse conditions
such as coastal environments.
TOOLS REQUIRED
8mm (5/16”)
20mm ( 13/16")
1000mm (39.3") - 3400W
800mm (31.5") - 2300W
N2 WAGO
CONNECTOR

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• Read this manual carefully before installing or servicing this
product.
• Imporper installation, operation, or maintenance can result in
death, severe injury, or property damage.
• This appliance is intended for xed installation with voltage
as specied on the power rating label.
• Installation MUST be carried out by a licensed and authorised
technician in accordance with local electrical codes.
• The Platinum Smart-Heat™ Electric Heater is intended for
domestic and commercial use, unless otherwise specied.
• The marine grade versions of the LC Ceiling Recess Kit shall
be installed for land and coastal environment application
ONLY.
• The IPX5 marine grade version of the LC Ceiling Recess Kit
shall NOT be installed on marine craft.
This manual contains important information about the installation, operation, and
maintenance of the Low Clearance Ceiling Recess Kit for the Platinum Smart-Heat
Electric Heaters. Please pay close attention to the important safety informaiton
shown throughout this instruction manual.
Any safety information will be accompanied by the following safety alert symbols:
DANGER, WARNING, IMPORTANT
SAVE THESE INSTRUCTIONS
Head Ofce: 10 Phiney Place, Ingleburn, NSW 2565 Australia
Telephone: [phone] (within Australia) or [phone] (from overseas) Fax: [phone]
Email: [e-mail] Web: www.bromic.com
Note: Bromic Pty Ltd reserves the right to make changes to specications, parts, components and equipment without prior notication.
This installation, operation and service manual may not be reproduced in any form without prior written consent from Bromic Pty Ltd.
SPECIFICATIONS
Model LC Ceiling Recess Kit LC Ceiling Recess Kit Marine
Part No. US/EU BH3623009 BH3623008 BH3623011 BH3623010
AU 2623009 2623008 2623011 2623010
Total Ouput - Kit +
Heater
2300W 3400W 2300W 3400W
Power connection
required (volts/amps)
208V
- A.C -
50/60HZ
- 11.1A
220-240
- A.C. -
50/60Hz
- 9.6A
208V
- A.C. -
50/60Hz
- 16.3A
220-240
- A.C. -
50/60Hz
- 14.2A
208V
- A.C -
50/60HZ
- 11.1A
220-240
- A.C. -
50/60Hz
- 9.6A
208V
- A.C. -
50/60Hz
- 16.3A
220-240
- A.C. -
50/60Hz
- 14.2A
Overall Dimensions
(L x W x H) 1039 x 261 x 175 mm
(40.9 x 10.3 x 6.9 ")
1475 x 261 x 175 mm
(40.9 x 10.3 x 6.9 “)
1039 x 261 x 175 mm
(40.9 x 10.3 x 6.9 ")
1475 x 261 x 175 mm
(40.9 x 10.3 x 6.9 “)
Weight 10kg (22lb) 13kg (28.7lb) 10kg (22lb) 13kg (28.7lb)
Finish Brushed Stainless Steel 304 Brushed Stainless Steel 316
Approval ETL: Intertek 5001799, CB/CE-LVD: Intertek 200802166SHA-001/002,
SAA: Intertek 200802166SHA-001

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The example depicts the recess kit xed on the
length sides only. The installer is responsible for
ensuring product is installed in a structurally
sound conguration.
238mm (9.4")
Minimum - 180mm (7.1")
(from glass surface)
995mm (39.2") - [2300W]
1430 (56.3") - [3400W]
200mm (7.9")
CLEARANCE
ZONE
CEILING CUTOUT LENGTH CUTOUT WIDTH
WARNING
Minimum vertical ceiling space clearance
between the ceiling recess box and ceiling
surface must be 180mm (7.1").
Minimum clearance measured from the
terminal box end to the nearest surface must
be 200mm (7.9").
Minimum clearance from the ceiling cutout and
the nearest wall must be 500mm (19.7").
Minimum distance between heaters measured
from edge of ceiling cut out must be 500mm
(19.7”).
Minimum distance between the heater surface
and nished oor is 2400mm (94”).
Standard Versions
Ensure that the heating unit is not directly exposed to
rain or water contact. For the longest product life and to
maintain product appearance, mount the heater under
cover and protect from rain and weather.
CEILING CUTOUT & CLEARANCE ZONES
Marine Versions
In a salt-air environment, such as near an ocean,
corrosion occurs more quickly than normal. Stainless
316 has been used in the Marine conguration. Salt
spray should be cleaned from the heater and recess kit
immediately - while the heater and recess kit should
undergo cleaning fortnightly to ensure maximum
longevity. Use a qualied technician to check yearly for
corroded areas and remove from service when heater
safety is compromised.
MINIMUM 240mm (9.4”)
GAP BETWEEN JOISTS
CEILING
JOIST
500mm
(19.7")
MINIMUM WALL
CLEARANCE FROM
2400mm (94") 2400mm (94")
SIDE VIEW FRONT VIEW
CEILING
FLOOR
261mm
FLOOR
ROOM CLEARANCE AND OVERALL
ABOVE FINISH FLOOR (AFF)
MINIMUM CLEARANCE
ABOVE FINISH FLOOR (AFF)
MINIMUM CLEARANCE
ISOMETRIC VIEW DEPICTING LOW CLEARANCE RECESS KIT
INSTALLATION SETUP OPTIONS
500mm
(19.7")
MINIMUM WALL
CLEARANCE FROM
TRIM
TRIM LENGTH
1039mm (40.9”) - [2300W]
1475 (58.1”) - [3400W]
TRIM WIDTH
175mm (6.9")
MAX
PRODUCT

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1. Prepare ceiling cut-out (a) with dimensions:
3400W - 1430mm x 240mm (56.3" X 9.45"56.3" X 9.45")
2300W - 1000mm x 240mm (39.4" X 9.45")
Heater must be installed with heater surface at least 2400mm
(94") above the nished oor (AFF), with minimum clearance
measured from the terminal box end to the nearest surface being
200mm (7.9”). Minimum heater to heater distance measured
from edge of heater must be 500mm (19.7”). See the install
dimensions below.
2. Fasten the frame into ceiling with 6x appropriate fasteners
along the long edge.
NOTE: The fastening screws must be inserted into a strong
material that can easily support the weight of the assembly. Your
installation may require re-enforcing before the frame can be
safely installed.
IMPORTANT
It is the installers responsibility to ensure that the
installation site is structurally suitable for the mass of
the heater installation being 17.5kg [2300W] or 23kg
[3400W].
3. Carefully remove the 4 x M5 screws (b) fastening the heater to
the mounting bracket at the back of the heater.
Once screws have been removed, zero load must be applied to
the mounting bracket before the screws are replaced. Place the
2 halves of the ceiling recess mounting plate (c) over the screw
holes. Re-insert the screws.
4. Remove and gently place down the 2x M6x14mm screws (d)
and the 2x M4x8mm screws (e). Loosen the cable gland (f) using a
20mm (13/16") spanner and remove the top bracket (g) from the
heater. Set the screws aside.
5. Fasten the cable gland (f) into the IP cover (h). This must be
done to prevent damage on the cable and ensure sufcient IP
protection.
a
c
b
g
d
f
e
NOTE: During this process the strain relief
device has been removed - Care must be taken
to not apply signicant load to the cable as
this could stress the internal cable crimps and
permanently damage the heater.
20mm
(13/16")
f
h
INSTRUCTIONS START HERE

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5. Feed the heater cable through the IP cover (h) and
through the cable gland (f). Attach the IP bracket to the
heater using the M6 x 10mm screw (i). When in location,
ensure the cable gland (j) is fastened using a 20mm
(13/16") spanner.
6. Remove and set aside the lid of the terminal box (k)
by removing the 4 X M4 screws (l) and set aside for
reassembly.
7. Cut down the heater cable to 1000mm (39.3”) for the
3400W unit, or 800mm (31.5”) for the 2300W unit and
feed it into the 16mm cable gland (m) located on the
terminal box.
l
k
m
1000mm (39.3") - 3400W
800mm (31.5") - 2300W
For installs using a Bromic Dimmer OR
On/Off Controller, please refer to the electrical
diagram on page 6.
For installs using a manual wall switch, please
refer to the electrical diagram on page 8.
i
h
j
NOTE: The cable gland (j) provides the role of
strain relief and must be sufciently tightened.
20mm
(13/16")
CEILING RECESS INSTALLATION INSTRUCTIONS CONTINUED ...

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L
N
S1
S2
Dimmer Power Output
OR ON/OFF Power Output
Dimmer Power Input
OR ON/OFF Power Input
GREEN/YELLOW
EARTH
BROWN
LIVE/ACTIVE
HOT LEG 1
PHASE A
PHASE B
PHASE C
BLUE
NEUTRAL
HOT LEG 2
PHASE B
PHASE C
PHASE A
OR
OR
OR
OR
WARNING
AC Single Phase Heater
must be permanently
installed and hard wired
by an authorised/licensed
person.
This product is designed for use
with both 220-240V & 208V
Platinum Electric Heaters.
NOTES:
• For wiring instructions using Bromic SmartHeat Electric Wireless Dimmer BH3130011-1 or
ON/OFF Controller BH3130010-1 refer to the instructions provided with the controller.
• Connecting to a 3-phase power system can only be done for 208V versions of the
Platinum Electric Heater.
HEATER
CABLE
Manual Safety
Thermal Switch
TOP VIEW OF
TERMINAL BOX
N2
WIRES DENOTED
BY DASHED
LINES ARE
SUPPLIED BY
THE INSTALLER.
WIRING DIAGRAM FOR LOW CLEARANCE CEILING RECESS KIT
(FOR USE WITH DIMMER OR ON/OFF)
BELOW IS A SIMPLIFIED DIAGRAM OF THE TERMINAL BOX.
ALL CONNECTIONS ADJUSTED BY THE INSTALLER ARE DISPLAYED.
ITEMS NOT DISPLAYED SHALL NOT BE MODIFIED.

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WIRING DIAGRAM FOR LOW CLEARANCE CEILING RECESS KIT
(FOR USE WITH 2 HEATERS AND DIMMER OR ON/OFF)
L
N
S1
S2
GREEN/
YELLOW
EARTH
BROWN
LIVE/ACTIVE
HOT LEG 1
PHASE A
PHASE B
PHASE C
BLUE
NEUTRAL
HOT LEG 2
PHASE B
PHASE C
PHASE A
OR
OR
OR
OR
HEATER
CABLE 2
N2
L
N
S1
S2
HEATER
CABLE 1
N2
Dimmer Power Ouput 1
OR ON/OFF Power Output 1
Dimmer Power Ouput 2
OR ON/OFF Power Output 2
Dimmer Power Input
OR ON/OFF Power Input
NOTES:
• For wiring instructions using Bromic SmartHeat Electric Wireless Dimmer BH3130011-1 or
ON/OFF Controller BH3130010-1 refer to the instructions provided with the controller.
• Connecting to a 3-phase power system can only be done for 208V versions of the
Platinum Electric Heater.
WIRES DENOTED
BY DASHED
LINES ARE
SUPPLIED BY
THE INSTALLER.
WARNING
AC Single Phase Heater
must be permanently
installed and hard wired
by an authorised/licensed
person.
This product is designed for use with
both 220-240V & 208V Platinum Electric
Heaters.
BELOW IS A SIMPLIFIED DIAGRAM OF THE TERMINAL BOX.
ALL CONNECTIONS ADJUSTED BY THE INSTALLER ARE DISPLAYED.
ITEMS NOT DISPLAYED SHALL NOT BE MODIFIED.

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GREEN/YELLOW
EARTH
HEATER
CABLE
WALL SWITCH
SUPPLIED BY CUSTOMER
NOTES:
• The ceiling recess kit is designed for the Platinum Electric SII 2300W & 3400W units only.
• Connecting to a 3-phase power system can only be done for 208V versions of the Platinum
Electric Heater.
BROWN
LIVE/ACTIVE
HOT LEG 1
PHASE A
PHASE B
PHASE C
L
N
S1
S2
BLUE
NEUTRAL
HOT LEG 2
PHASE B
PHASE C
PHASE A
OR
OR
OR
OR
WARNING
AC Single Phase Heater
must be permanently
installed and hard wired
by an authorised/licensed
person.
This product is designed for use
with both 220-240V & 208V
Platinum Electric Heaters.
Manual Safety
Thermal Switch
TOP VIEW OF
TERMINAL BOX
WIRES DENOTED
BY DASHED
LINES ARE
SUPPLIED BY
THE INSTALLER.
WIRING DIAGRAM FOR LOW CLEARANCE CEILING RECESS KIT
(FOR USE WITH WALL SWITCH)
BELOW IS A SIMPLIFIED DIAGRAM OF THE TERMINAL BOX.
ALL CONNECTIONS ADJUSTED BY THE INSTALLER ARE DISPLAYED.
ITEMS NOT DISPLAYED SHALL NOT BE MODIFIED.

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8. Use the supplied 4x M4x4mm screws (l) to close the
terminal box.
9. Bring the heater and terminal box (k) up onto stable work
platform closer to the terminal box cut-out end.
IMPORTANT
ENSURE THE FRONT GLASS OF THE HEATER IS
PROTECTED BEFORE PLACING ON TOP.
10. Before installing the terminal box - retrieve the thermal
cut-off switch cable (n) and plug it into thermal cut-off
switch receptacle (o) at the rear of the terminal box.
11. Fasten in the terminal box to the heater box using 4 x
M4mm screws (p).
l
k
n
o
WARNING
Heater will not function unless the
thermal cut-off switch plug (n) is
inserted into receptacle (o) on rear of
terminal box.
p
CEILING RECESS INSTALLATION INSTRUCTIONS CONTINUED ...

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12. Place the heater in place by alligning the heater
mounting plate (c) with heater box mounting support
(q).
The heater can be rotated in place as shown in the
diagram below.
13. Tidy up the heater cable by pushing it through the
cable gland (m). Ensure the cable is in tension and
not resting on the rear of the heater. Tighten the cable
gland.
c
q
m
WARNING
Heater cable must not rest on the rear of the
heater otherwise risk of failure.
CEILING RECESS INSTALLATION INSTRUCTIONS CONTINUED ...

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14. Bring the heater trim in place (r), and align the
mounting holes on the trim with the pre-installed 4x M5
hex-ange bolts (s).
NOTE: MOUNTING HOLES AND BUILT-IN SLOT FOR
STEPS 19 & 22 SHOWN BELOW.
15. Assemble the 2x vent covers (t) using the vent cover
trims (u) and 4x M3x4mm screws (v).
16. Place the vent covers (t) into the ends of the trim (r)
using the built in slots.
The heater and vent covers should be shifted to
achieve a symmetrical t.
Placement of the vent covers can be shown in the
diagram below.
r
s
t
u
v
t
r
MOUNTING
HOLE
BUILT-IN
SLOT
8mm
5/16"
CEILING RECESS INSTALLATION INSTRUCTIONS CONTINUED ...
30.5mm (1.2")
TRIM
FLANGE

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SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION
No heat 1. Improper Connection
2. Thermal cut-off switch not
plugged in
3. Manual safety thermal switch has
reset
1. Check connection to power supply
2. Check thermal cut-off switch is plugged in (see
step 16).
3. Reset manual thermal safety switch located in-
side terminal box (see electrical diagram).
Not enough heat 1. Heater too small for application
2. Heater mounted too high or too
far
3. Incorrect voltage connected to
heater.
1. Add additional heater(s)
2. Decrease mounting height or distance.
3. Check correct supply voltage is provided
Too much heat 1. Heater too large for application
2. Heater mounted too low or too
close
3. Incorrect voltage connected to
heater
1. Replace with smaller heater
2. Increase mounting height or distance
3. Check correct supply voltage is provided.
WARNING
This heater MUST be permanently installed by an authorised/
licenced person. Do not perform maintenance, or carry out
installation or assembly procedure while electrical power is
switched on. To disconnect heater, turn off power to heater
circuit at main disconnect panel .
1. Check product label for correct voltage and
wattage to ensure sure power source conforms to
the heaters requirements.
2. The power cable must positioned away from &
protected from the enclosure of the heater.
3. Make all connections in accordance with local
electrical code regulations. For outdoor installation,
all connections must be made in accordance with
local electrical code regulations for outdoor wiring.
Only use wiring components approved for outdoor
use with minimum IPX5 rating.
For wiring instructions using Bromic Platinum Smart-Heat Electric Wireless Dimmer BH3130011-1 or ON/OFF Control
BH3130010-1 refer to instructions provided with controller.
IMPORTANT: Electronic dimmer controls generate heat during operation. For Bromic heaters installed Bromic SmartHeat Electric
Wireless Dimmer BH3130011-1 or ON/OFF Control BH3130010-1 it is essential to ensure dimmers are
mounted in a clean, dry and well ventilated position with clearance on all sides. It must be ensured the dimmers are not
installed in a conned space, close to other heat generating appliances or in the case of a multi-dimmer installation, not
too close together. Dimmers must remain cool at all times. Please consult Bromic dimmer installation instructions for
further details or for further questions please contact Bromic technical support services.
WARNING
ELECTRICAL SHOCK HAZARD! Serious injury or death may
occur. Disconnect from electrical supply before installing or
servicing this heater. Read and follow installation clearance
requirements outlined in this manual. The appliance MUST be
connected to a properly grounded electrical source.
WARNING
ELECTRICAL SHOCK HAZARD!
Serious injury or death may occur. Disconnect from electrical
supply before servicing this heater.
Ensure that the heating unit is not directly exposed to rain
or water contact. For longest product life, and to maintain
product appearance, mount heater under cover and protect
from rain and weather whenever possible.
The exterior housing of the heater should be cleaned
fortnightly. To clean the appliance; ensure heater is off, and
has been off for at least 2 hours after operation, before
wiping off any dirt/dust with a soft damp cloth.
Salt in the air can cause rusting of metal, especially in coastal
environment. Additional cleaning of the heater with a soft
damp cloth fortnightly will aid in maintaining the product’s
appearance.
MAINTENANCE
WARNING
Servicing and maitenance MUST be carried out by an
authorised and licenced service person only. Do not operate
any heater after it malfunctions. Disconnect power at service
panel and have heater inspected by a reputable electrician
before reusing.
WARNING
If the supply cord is damaged, it must be replaced by
Bromic, a service agent of Bromic or similarly qualied
persons in order to avoid a hazard. Contact Bromic for
further information on replacement of the supply cord.
Manual Thermal Safety Switch
In the event that the temperatures exceed safe operating limits, the
manual thermal safety switch will trigger. This may be due to the
fan being damaged or the heater is operating at a high ambient
temperature. To reset the switch, push down on the reset button at
the middle of the switch. It is located in the terminal box.
WARNING
Ensure circuit is not live
before attempting to
reset the safety switch.
ELECTRICAL INSTALLATION
SERVICING
TROUBLESHOOTING