Bromic Heating Tungsten Smart-Heat Troubleshooting guide

Version 1.1 EU
TUNGSTEN SMART-HEAT™
PORTABLE HEATER
BY BROMIC
INSTALLATION, INSTRUCTION AND
SERVICE MANUAL
SUITABLE FOR GAS RADIANT HEATER MODELS:
TUNGSTEN SMART-HEAT™ PORTABLE
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DANGER
If you smell gas:
1. Shut off gas to the appliance
2. Extinguish any open flame
3. If odour continues, keep away from the
appliance and immediately call your gas
supplier or fire department.
WARNING: For Outdoor Use Only.
This appliance shall not be installed or
used indoors.
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Do not store or use petrol or other flamable vapor
and liquids in the vicinity of this or any other
appliance.
An LP-cylinder not connected for use shall not be
stored in the vicinity of this or any other appliance.
WARNING
WARNING: Improper installation,
adjustment, alteration, service or maintenance
can cause property damage, injury or death.
Read the installation, operating and
maintenance instructions thoroughly before
installing or servicing this equipment.
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Head Office: 1 Suttor Street, Silverwater, Sydney, NSW 2128 Australia
Telephone: [phone] (within Australia) or [phone] (from overseas) Fax: [phone]
Email: [email protected] Web: www.bromicheating.com
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IMPORTANT
Note: Bromic Heating Pty Ltd reserves the right to make changes to specifications, parts, components and equipment without prior notification.
This Installation, operation and service manual may not be reproduced in any form without prior written consent from Bromic Heating Pty Ltd.
This manual contains important information about the assembly, operation, and maintenance of
TUNGSTEN Smart-Heat™ Heaters. Please pay close attention to the important safety information
shown throughout this instruction manual. Any safety information will be accompanied by the
following safety alert symbols:
DANGER, WARNING, IMPORTANT
READ THIS MANUAL CAREFULLY before installing or servicing
this product
• Service and repair must only be done by a qualified service
person.
• The heater should be inspected before use and at least
annually by a qualified service person.
• Improper installation, operation, or maintenance can result
indeath, severe injury, or property damage.
• This manual must be kept following installation for future
reference.
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0359-14
0359CP1407

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CONTENTS
IMPORTANT NOTES & WARNINGS 4
PRODUCT OVERVIEW 5
PRODUCT DESCRIPTION 5
SPECIFICATIONS 5
GENERAL INFORMATION 6
PRODUCT FEATURES 6
INSTALLATION REQUIREMENTS 7-8
GAS REQUIREMENTS 7
INSTALLATION CLEARANCES 8
INSTALLATION INSTRUCTIONS 9-20
HEATER INSTALLATION INSTRUCTIONS 9-19
LEAKAGE TEST 20
OPERATING INSTRUCTIONS 21
TURNING THE APPLIANCE ON 21
TURNING THE APPLIANCE OFF 21
MAINTENANCE AND SERVICING 22
REPLACEMENT PARTS 23
TROUBLE SHOOTING 24
APPENDIX A 25 - 26

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IMPORTANT NOTES AND WARNINGS
WARNING
Failure to follow the warnings and instructions in this manual could
result in severe personal injury, death or property damage.
• This appliance must be used only in an outdoor area and shall
not be used in a building, garage or any other enclosed area.
This appliance must not be installed or used indoors.
• Do not place articles on or against this appliance.
• Any guard or other protective device removed for servicing
(conducted by an authorised person) must be replaced
before operating the heater.
• The base of the appliance must be filled with sand as shown
later in these instructions. Do not operate this appliance
unless the base is filled with sand.
• The hose assembly is not to be located in areas where the
hose may be subject to accidental damage.
• Remove transit protection before use.
• Turn off the gas cylinder valve immediately if smell of gas is
detected.
• Do not transport or move the heater while it is operating.
• The heater should be inspected before use and at least
annually by a qualified service person.
• Do not use or store flammable materials near this appliance
• Do not spray aerosols or flammable materials in the vacinity of
this appliance while it is in operation
• Any guard or other protective device removed for servicing
(conducted by an authorised person) must be replaced before
operating the heater.
• Children and adults should be alerted to the hazards of
high surface temperatures and should stay away to avoid
burns or clothing ignition.
• Children should be carefully supervised when they are in
the area of the heater.
• Clothing or other flammable materials should not be hung
from the heater or placed on or near the heater.
• Do not perform maintenance until heater has been turned off,
and heater temperature has cooled to room temperature.
• Do not expose the burner to water or moisture. The appliance
must be protected from rain.
• Do not use the heater if any of these parts are exposed
to water until the appliance is inspected or repaired by an
authorised service person.
• The installer is to ensure that the requirements of the local
authority, local gas fitting regulations, municipal building
codes, and any other relevant statutory regulations are carried
out.
• Certain materials or items, when stored under or near the
appliance, will be subjected to radiant heat and could be
seriously damaged.
• The whole gas system, hose assembly, regulator, pipes, and
burner should be inspected for damage and leaks before
each use (at least once per month) and at least annually by
an authorized person for the life of the heater.
• The hose assembly must be replaced prior to the appliance
being put into operation if there is evidence of excessive
abrasion or wear, or if the hose is damaged. The replacement
hose must be purchased from Bromic Heating Pty Ltd.
• All leak tests should be done with a soap solution. Never use
an open flame to check for leaks.
• Do not use the heater until all connections have been leak
tested.
• This radiant heater is NOT intended to be installed on
recreational vehicles and/or boats.
• Improper installation, adjustment, or alteration can cause
personal injury, property damage, or even death.
• Do not attempt to alter the unit in any manner.
• Do not paint any surface of the heater or top canopy reflector.
• Burner and circulation air passageways of the heater must
be kept clean. Frequent cleaning may be required as
necessary.
• Turn Gas Supply off when not in use.
»Turn off the appliance immeditely if any of the following
occurs:
»The heater does not reach temperature.
»The burner makes popping noise during use (a
»slight noise is normal when the burner is ignited or
»extinguished).
»Smell of gas in conjunction with extreme yellow tipping of
the burner flames.
• This appliance is not intended for use by young or infirm
persons unless they have been adequately supervised by a
responsible person to ensure that they can use the appliance
safely.
• Check for damage to the appliance regularly. If damage to
the appliance is suspected, discontinue use immediately and
contact the supplier or qualified person for repair.
• Avoid inhaling fumes emitted from the heater’s first
use. Smoke and odour from the burning of oils used in
manufacturing will appear. Both the smoke and odour will
dissipate after approximately 30 minutes.
• The gas regulator & hose used with this appliance must
meet the requirements of the local authority, local gas fitting
regulations, municipal building codes, and any other relevant
statutory regulations. The hose must be changed within
the prescribed intervals. Replacement regulator and hose
assemblies must be purchased from Bromic Heating Pty Ltd.
• Storage of an appliance indoors is permissible only if the
cylinder is disconnected and removed from the appliance.
• A cylinder must be stored outdoors in a well-ventilated area
out of the reach of children. A disconnected cylinder must
have dust caps tightly installed and must not be stored in a
building, garage or any other enclosed area.
• Do not store a spare LP-gas cylinder under or near this
appliance;
• Never fill the cylinder beyond 80% full
• The use of this appliance in enclosed areas can be dangerous
and is PROHIBITED.
• Only use the type of gases and the LPG Gas Cylinder sizes
specified in this instruction manual.
• In case of violent wind particular attention must be taken
against tilting of the appliance.
• Do not obstruct the ventilation holes of the LPG Gas Cylinder
housing.
• Turn gas supply off at the LPG Gas Cylinder before moving
the appliance.
• Do not move the appliance after it has been turned off, until
heater has cooled to room temperature.
• In case of violent wind particular attention must be taken
against tilting of the appliance.
• Change the gas cylinder in a amply ventilated area, away from
any ignition source (candle, cigarettes, other flame producing
appliances).
• The appliance must be installed and the gas cylinder stored in
accordance with the regulations in force.
• The heater head angle slip pin must be inserted if transporting
the heater to ensure no damage during transit.
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PRODUCT OVERVIEW
PRODUCT DESCRIPTION
The TUNGSTEN Gas Radiant Heater is designed to provide effective outdoor heating to both commercial and residential
premises whilst offering an appealing design.
The heater incorporates a pivoting head and adjustable heat output for precise heat control. The heater has been designed
to withstand the rigors of the outdoors.
SPECIFICATIONS
TUNGSTEN SMART-HEAT™ HEATER DIMENSIONAL DETAILS
IMPORTANT
This appliance is to be protected from rain. Install under a protective cover.
This appliance shall only be used in an above ground, open-air situation with sufficient natural ventilation. The heater
must not be operated in any stagnant areas and should be positioned where any potential gas leakage and products of
combustion are rapidly dispersed by wind and natural convection.
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Model TUNGSTEN SMART-HEAT™ PORTABLE
Manufactured by Bromic Heating Pty Ltd
Heat Input 11.0 KW
Gas Supply* LPG Cylinder (9kg or 15kg)
Gas Type G30 Butane / G31 Propane
Gas Category I 3B/P (30) I 3+ (28-30/37) I 3B/P (37) I 3B/P (50)
Supply Pressure* 30 mbar 28-30/37 mbar 37 mbar 50 mbar
Injector Size 0.74mm 0.74mm 0.70mm 0.66mm
Countries of Destination
BE,CY,DK,EE,
FI,FR,HU,IT,
LT,NL,NO,SE,
SI,SK,RO,HR,
TR,BG,IS,LU,MT.
BE,CH,CY,CZ,
ES,FR,GB,GR,
IE,IT,LT,LU,
LV,PT,SK,SI.
PL. AT,CH,DE,SK.
Weight 56kg
Safety Features Flame Failure Device, Anti-tilt Switch
2160mm
700mm
700mm
*Reduced pressure are 25mbar for categories: I3+(28-30/37), I 3B/P (30) and I 3B/P (37) and 42.5 mbar for category: I 3B/P (50).

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PRODUCT OVERVIEW CONTINUED...
PRODUCT FEATURES
TUNGSTEN Gas Patio Heaters are revolutionizing the outdoor heating industry by introducing ground breaking benefits
never seen before in traditional gas or electric heaters. TUNGSTEN heaters have set the industry benchmark with stylish
good looks and world-first innovation.
TUNGSTEN heaters excel in the areas of:
• Aesthetic appeal
• Innovation
• Performance
• Flexibility
• Cost effectiveness
For more detailed product information, visit www.bromicheating.com
GENERAL INFORMATION
The TUNGSTEN Gas Patio Heaters are suitable for outdoor spaces. In addition to the installation Instructions provided, the
installer is to ensure that the requirements of the local authority, local gas fitting regulations, municipal building codes, and
any other relevant statutory regulations are carried
out.

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INSTALLATION REQUIREMENTS
IMPORTANT
For use outdoors and in amply ventilated areas.
An amply ventilated area must have a minimum of 25% of
the surface open area.
The surface area is sum of the walls surface.
This appliance shall only be used in above ground open-air
situations with:
• natural ventilation
• without stagnant areas
• where gas leakage and products of combustion are
rapidly dispersed by wind and natural convection
Any enclosure in which the appliance is used shall comply
with one of the following:
1. 25% of surface area is open. The surface area is the sum
of the wall surface (ref. Appendix A, Example 1)
2. Within a partial enclosure that includes an overhead
cover and no more than two walls (ref. Appendix A,
Example 2)
3. Within a partial enclosure that includes an overhead
cover and more than two walls, the following shall apply:
• At least 25% of the total wall area is completely open
(ref. Appendix A, Example 4), and
• At least 30% of the remaining wall area is open and
unrestricted (ref. Appendix A, Example 4)
Note: The definition of outdoors is an above ground openair
situation with natural ventilation, without stagnant areas,
where gas leakage and products of combustion are rapidly
dispersed by wind and natural convection.
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GAS REQUIREMENTS
• The gas regulator & hose used with this appliance must
meet the requirements of the local authority, local gas
fitting regulations, municipal building codes, and any
other relevant statutory regulations.
• This appliance is for use with LPG cylinder (9kg or 13.5kg)
and MUST NOT be connected to a fixed gas supply.
• The inlet pressure must be as per the approved inlet
pressure marked on the appliance.
• The type of gas must be as per the approved gas type
marked on the appliance.
• This appliance is approved to work with gas marked on
the appliance - do not use other types of gases.
• The LPG cylinder used with the appliance must meet
the requirements of the local authority, local gas fitting
regulations, municipal building codes, andany other
relevant statutory regulations.
• A dented, rusted or damaged cylinder may be hazardous
and should be checked by your gas supplier. Never use
an LPG cylinder with a damaged valve connection.
• The LPG cylinder must be arranged to provide for
vapourwithdrawal from the operating cylinder.
• Never connect an unregulated cylinder to the heater.
• Disconnect the LPG cylinder when the heater is not in
use.
IMPORTANT
“The tubing or the flexible hose must be changed within
the
prescribed intervals”;
“Use only the type of gas and the type of cylinder specified
by the manufacturer”;
This appliance must be installed and the
gas cylinder stored in accordance with the
National Rules in force.
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LOCATION CLEARANCES
When selecting the location for the TUNGSTEN Gas Patio Heater, the following clearances should be followed.
Care should be taken to ensure that the heater is not installed:
• Where heat/ignition can cause damage to gas cylinders/lines
• Near other combustible materials
• In open locations subject to rain
Note: Heater should be installed in such a way so as to allow adequate;
• Clearance around air openings to combustion chamber
• Clearance from combustible material
• Provisions for accessibility and clearance for combustion and ventilating air supply.
INSTALLATION REQUIREMENTS CONTINUED...
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IMPORTANT
The appliance is for outdoor use only. Do not
use it for indoor or in an enclosed area.
When selecting the installation location for the Tungsten
Smart-Heat Portable, the following clearances should be
followed.
300mm
1000mm
1000mm
1000mm

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INSTALLATION INSTRUCTIONS
CONTENTS PACKED IN (2) BOXES
Box 1 Contents
Box 2 Contents
Base Assembly
Rear Arm Assembly x 2
Top Arms x 2
Top Flame Deflector Regulator
Front Assembly
Head Assembly AAA Battery
Side Panels x 2
Rear Cover
AAA

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INSTALLATION INSTRUCTIONS CONTINUED...
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M8 x 40mm M8 x 16mm
QTY: 2 QTY: 2
M5 x 8mm G8 x 8mm QTY: 4 QTY: 16Supplied Fasteners
Supplied Tools
Tools Not Included
M8 Hex Key
Phillips head screw driver and Spray Bottle
M8 x 95mm
QTY: 4
M8 x 20mm
QTY: 4

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INSTALLATION INSTRUCTIONS CONTINUED...
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STEP 1:
Unpack boxes and place all items on a non abrasive surface.
STEP 2:
Fasten rear arms to base using 2 x M8 20mm screws and the supplied M8 Hex Key.
STEP 3:
Position front assembly and fasten using 2 x M8 20mm screws using supplied M8 Hex Key.

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INSTALLATION INSTRUCTIONS CONTINUED...
STEP 4:
Secure the rear arms to front assembly using 2 x M8 x 16mm screws and supplied M8 Hex Key.
STEP 5:
Secure the side panels to frame using 12 x G8 screws - A Phillips screw driver is required for this step.
Repeat for opposite side.

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INSTALLATION INSTRUCTIONS CONTINUED...
STEP 6:
Slide top arms over front assembly slip joints - Ensure top screw holes are faced inwards.
Secure the front panel to top arms using 4 x M5 screws.
STEP 7:
Secure the top arms to lower arm slip joint using 2 x M8 x40 screws and supplied M8 Hex Key.
ensure` rigidily and stability of the product. To engage slowly lever
the two sections together using some force and push down fully

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STEP 8:
Lay both heater head and stand on a non abrasive surface as shown. Two people are required for this
step.
NON ABRASIVE SURFACE
STEP 9:
Feed gas hose through arm slot and push through until it reaches slot in bottom arm. Keep feeding hose
until all slack is taken up.
INSTALLATION INSTRUCTIONS CONTINUED...

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CONTINUED...
STEP 10:
Secure the heater head to arms using
4 x M8 screws and supplied washers
CONTINUED...
STEP 11:
Return heater to upright position.
Two people are required for this step.
STEP 12:
Fill base with fine grain sand (this sand
can be purchased from most hardware
stores). Entry point for the sand is the hole
at the centre of the base.
NON ABRASIVE SURFACE
INSTALLATION INSTRUCTIONS CONTINUED...

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STEP 14:
Attach regulator assembly to gas
bottle.
STEP 15:
Place gas bottle into lower enclosure and fasten
strap tightly.
STEP 17:
Lower gas bottle bracket into position.
STEP 16:
Attach hose to regulator assembly.
Must be attached tightly with 2
spanners.
INSTALLATION INSTRUCTIONS CONTINUED...

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INSTALLATION INSTRUCTIONSCONTINUED...
STEP 19:
Unscrew igniter cap. Insert supplied AAA battery into cap and re-scew to original position
STEP 20:
Perform Gas leakage test as shown on page 20STEP 18:
Secure deflector to heater by loosening the two screws and secure brackets underneath washers.
Re-tighten screws to original position using screw driver.
INSTALLATION INSTRUCTIONS CONTINUED...

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CONTINUED...
STEP 21:
Secure the top piece of rear cover to frame using
4 x G8 screws - A Phillips screw driver is required for this
step.
The bottom piece of rear cover is secured by magnets.
Firstly position slots in back cover over the two hooks
then lower cover to allow magnets to catch
INSTALLATION INSTRUCTIONS CONTINUED...

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CONTINUED...
To set heater head angle at high position,
manually push heater head up to align hole then
insert slip pin.
To set heater head angle at low position, remove
slip pin & allow heater head to rest in low posi-
tion. Slip pin does not need to be inserted.
CAUTION: ONLY ADJUST THE HEATER HEAD ANGLE PRIOR TO OPERATION. ADJUSTING WHILST UNIT IS IN
OPERATION OR POST OPERATION CAN CAUSE SERIOUS BURNS
Adjusting the heater head angle
High Head Tilt Position
INSTALLATION INSTRUCTIONS CONTINUED...
Note:
The slip pin must be inserted if transporting
the heater to enure no damage during transit.

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LEAK TEST
Gas connections on heater are leak tested at the factory
prior to shipment. A complete gas leak test must also be
performed after assembly before operating the heater due
to possible damage occurring during transportation.
• Never leak test while smoking.
• The heater must be checked with a full gas cylinder.
• Ensure connection all 3 connections illustrated below are
connected correctly & tight.
• Make sure the control knob is in the OFF position.
• Make a mild soapy water solution. The soapy solution can be
applied with a spray bottle, or soft cloth.
• Turn on the gas supply at the gas cylinder.
• Apply the soapy water solution to the 4 connections illustrated
below.
• To check connection #3 the gas control knob must be pressed
in to open the gas valve.
• If bubbles appear at any of the connections, there is a gas leak.
• If a gas leak is detected, turn off the gas supply. Tighten any
leaking fittings, and repeat process described above.
• If soap bubbles still appear (gas is still leaking), turn
off the gas supply at the cylinder, disconnect the regulator
from the gas cylinder, and contact the store of purchase for
assistance and advice.
• If gas connections are gas tight, the heater is ready to
be used.
INSTALLATION INSTRUCTIONS CONTINUED...
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