Bromic Heating ECLIPSE SMART-HEAT ELECTRIC 3400W User manual

VERSION 1.7 EU
ECLIPSE SMART-HEAT™
ELECTRIC PORTABLE 3400W
BY BROMIC
INSTRUCTION MANUAL
WARNING
PLEASE READ AND SAVE THESE
INSTRUCTIONS FOR FUTURE REFERENCE
!

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!
IMPORTANT INSTRUCTIONS
This manual contains important information about the installation, operation, and maintenance of Eclipse
Smart-HeatTM Electric Heaters. Please pay close attention to the important safety information shown throughout
this instruction manual. Any safety information will be accompanied by the following safety alert symbols
DANGER, WARNING, IMPORTANT
When using electrical appliances, basic precautions should always be followed to reduce the risk of re,
electrical shock, and injury to persons, including the following:
!
!
Head Ofce: 10 Phiney Place, Ingleburn, NSW 2565 Australia
Telephone: [phone] (within Australia) or [phone] (from overseas) Fax: [phone]
Email: [e-mail] Web: www.bromic.com/heat
Note: Bromic Pty Ltd reserves the right to make changes to specications, parts, components and equipment without prior notication.
This installation, operation and service manual may not be reproduced in any form without prior written consent from Bromic Pty Ltd.
Correct disposal of this product
This marking indicates that this product should not be
disposed with other household wastes throughout the
EU. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return
and collection systems or contact the retailer from whom
the product was purchased so that they may organise
environmentally safe recycling.
• READ THIS MANUAL CAREFULLY - Read all instructions before installing, servicing
or using this heater.
• Installation must comply with local building code.
• This heater is hot when in use. To avoid burns, do not let bare skin touch the hot
surfaces.
• Keep combustible materials such as furniture, pillows, bedding, papers, clothes and
curtains at least 1 metre from the heater head in all directions.
• Improper installation, operation, or maintenance can result in death, severe injury, or
property damage.
• Extreme caution is necessary when any heater is used by or near children or people
who are inrmed and whenever the heater is left operating and unattended.
• Do not operate any heater after it malfunctions. Disconnect power at service panel
and have heater inspected by a licensed electrical contractor before reusing.
• To disconnect heater, turn controls to off, and turn off power to heater circuit at main
disconnection panel.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as
this may cause an electric shock or re or damage the heater.
• To prevent a possible re, do not block air intakes or exhaust in any manner.
• A heater has hot parts inside. Do not use it in the areas where gasoline, paint or
ammable liquids are used or stored.
• Use this heater only as described in this manual. Any other use not recommended by
the manufacturer may cause re, electric shock or injury to persons.
• This appliance is intended for installation with 220-240 Volt Power supply
• Installation MUST be carried out by a licensed and authorised technician in
accordance with local electrical codes.
• This product is intended for domestic and commercial use.
• International Registered Designs pending
• SAVE THESE INSTRUCTIONS

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CONTENT
IMPORTANT NOTES & WARNINGS 4-5
PRODUCT OVERVIEW 6
PRODUCT DESCRIPTION 6
PRODUCT SPECIFICATIONS 6
PRODUCT FEATURES 6
HEATER INSTALLATION INSTRUCTIONS 7-20
KEY DIMENSIONS & CLEARANCES 7
BOX CONTENTS 8-9
WARNING 9
INSTRUCTIONS 10-20
ELECTRICAL INSTALLATION 21
PORTABLE HEATER CONTROL WIRING DIAGRAM 22
OPERATION INSTRUCTIONS 23-26
REMOTE CONTROL FUNCTIONS 23
TURNING THE APPLIANCE ON 23
TURNING THE APPLIANCE OFF 23
PREPARING TO MOVE THE APPLIANCE 24
MOVING THE APPLIANCE 24
REMOTE CONTROL BATTERY 24
OPENING CONTROL BOX TO PAIR A NEW REMOTE 25
PAIRING REMOTE CONTROL TO HEATER PCB 25
PAIRING REMOTE CONTROL TO LED PCB 26
MAINTENANCE & SERVICING 27
TROUBLESHOOTING 28
REPLACEMENT PARTS 28

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IMPORTANT NOTES & WARNINGS
WARNING
• IMPORTANT - Installation MUST be carried out by a licensed
electrical contractor.
• Heater must be installed on level ground & by 2 persons
• Improper installation, adjustment, or alteration and failure
to follow the warnings and instructions in this manual could
result in severe personal injury, death or property damage.
• The manufacturer is not responsible for any damage
resulting from improper use. The manufacturer emphasises
that this appliance should be used in a responsible manner
and that all procedures, warnings, and safety instructions
contained in this booklet should be followed strictly.
• The installer is to ensure that the requirements of the local
authority, local electrical installation code, municipal building
codes, and any other relevant statutory regulations are
carried out.
• Do not use or store ammable materials near this appliance.
• This installation, operation and service manual should not be
removed from the site of installation. Installer should leave
manual with the customer for future reference.
• A minimum safety distance of 1 metre should always be left
in front of the Heater Head.
• The Heater head must be installed at least 1.8 metres above
the oor.
• The Heater must not be located immediately below or
in front of an electrical socket outlet. Heat radiated from
the appliance may damage the electricity outlet or plug if
placed incorrectly.
• Any guard or other protective device removed for servicing
(conducted by a licensed electrical contractor) must be
tted in place before operating the heater.
• This appliance can be used by children aged from 12 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they are supervised.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by
children without supervision.
• Children of less than 12 years should be kept away unless
continuously supervised.
• Some parts of this product can become very hot and cause
burns. Particular attention has to be given where children
and vulnerable people are present.
• Keep packaging materials out of reach of children.
• Do not spray aerosols or ammable materials in the
vicinity of this appliance while it is in operation or whilst
heater surface is hot.
• Installation and repair must be carried out by a qualied
and licensed electrical contractor only. The heater should
be inspected before use and at least annually serviced
and inspected by a qualied and licenced service
technician .
• The Heater Head has no serviceable parts. For the Base
and Arm, please refer to the Maintenance and Servicing
section for more details regarding troubleshooting and
replacement parts.
• The LED contained in this luminaire is non-replaceable
and must not be removed.
• Do not perform maintenance until heater has been
turned off, power disconnected, and heater temperature
has cooled to room temperature.
• Certain materials or items, when stored under or near the
appliance, will be subjected to radiant heat and could be
discoloured or seriously damaged. Combustible materials
e.g. oors, furniture, xtures and plants must be kept a
minimum of 1 meter from the front of the heater head.
• Be sure the heater is not facing the ceiling or ammable
or combustible substances/ materials.
• This radiant heater is NOT intended to be installed on or
in vehicles and/or boats.
• Do not attempt to alter the unit in any manner.
• Remove all transit protection & packaging before use.
• Do not paint any surface of the heater.
• Check for damage to the appliance regularly. The heater
must not be used if the glass panel or any other part of
the heater is damaged. If damage to the appliance is
suspected, discontinue use immediately and contact the
supplier or a qualied technician.
• After unpacking, make sure the appliance shows no signs
of visible damage or tampering. If the appliance appears
damaged, contact the place of purchase for assistance.
• This appliance must only be used on a 220-240V AC
single-phase power supply.
• Do not touch the heating surface at any time, even when
the heater is turned off and has cooled down.
• Do not touch the heater with wet hands at any time.
• If the appliance has not been used, or will not be used,
for an extended period of time, disconnect power supply.
• At the end of this product’s useful life, it must not be
disposed of as domestic waste, but must be taken to
a collection centre for waste electrical and electronic
equipment. It is the user’s responsibility to dispose of this
appliance through the appropriate channels at the end
of its useful life. Failure to do so may incur the penalties
established by local laws governing waste disposal.
Proper differential collection, and the subsequent
recycling, processing and environmentally compatible
disposal of waste equipment avoids unnecessary damage
to the environment and possible related health risks,
and also promotes recycling of the materials used in the
appliance. For further information on waste collection
and disposal; contact your local waste disposal service or
the place of purchase.
• In case of direct connection to a supply line, a bipolar
circuit breaker with contact opening distance of at
least 3 mm must be tted upstream from the supply
line. Contact an authorised service technician if you
are unsure if you have a circuit breaker installed on the
premises.
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• Do not install the heater directly near a bathtub, shower,
swimming pool or other body of water. Any switches
or controls must not be within reach of a person in the
bathtub, shower, swimming pool or other body of water.
• To maintain Ingress Protection Rating (IP54), only
suitable IP54 (or better) rated outdoor plug & sockets
should be used for electrical installation.
• This product does not have a switch for electrical
disconnection. A means for disconnection of the heater
must be incorporated in the wall socket & xed wiring
according to the local electrical codes.
• Do not roll heater over the supply cable when moving
heater, to prevent damage to cable.
• If the supply cable is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualied
persons in order to avoid a safety hazard.
• This heater is not equipped with a device to control
the room temperature. Do not use this heater in small
rooms when they are occupied by persons not capable
of leaving the room on their own, unless constant
supervision is provided.
• Do not excessively bend the electrical connection to the
power supply.
• Keep the supply cable & plug away from sharp edges
during handling and installation.
• Do not pull on the supply cable or subject it to traction
force.
• Caution should be taken when dismantling goods from
shipping container to prevent from injury when lifting heavy
parts. Maximum safe lifting 16kg per person.
• Caution should be taken when lifting weights. Each weight is
10 kg. Maximum safe lifting 16kg per person.
• All 10 weights must be assembled to base during assembly,
to prevent tipping and any unintended movement of heater.
• Caution should be taken when moving the base. Use two
people to guide heater when moving position to prevent
collisions with surrounding objects. Weights must be
assembled to heater when moving full assembled heater,
to prevent tipping. Heater can be moved forwards and
backwards, and pivoted on the two assembled wheels.
• When moving base, ensure oor is adequately protected.
• Heater must be installed on at surface capable of
withstanding at least 160kg. Heater must not be installed
on soft surfaces which cannot support the weight of heater
(e.g. grass, mud, dirt).
• Do not lean on heater or rest any objects leaning up against
heater, including the arm.
• Do not hang any foreign items off any part of this appliance
e.g. do not hang towels, clothing, lines, lights, cables.
• Do not swing from arm or heater head.
• Do not stand or sit on any part of heater, including the base.
• When not in use, disconnect, cover & store product away
from sun & rain exposure.
• The Heater is designed to withstands winds of up to
30km/h. When located in areas prone to high wind
conditions greater than 30km/h, the Base must be xed
to ground or stored away protected from wind. Fixings
must be removed prior to moving heater. Weights must be
assembled to heater when moving full assembled heater, to
prevent tipping.
• Base Cover & Mounting screw must be tted to ensure
protection of base components.
• Rubber seal must be tted to Base Cover to protect painted
pole surfaces from scratching.
• O-rings must be tted to arms to prevent water ingress and
reduce corrosion.
• Caution: Base can be a trip hazard.
• Do not use heater if Heater Head is not level with the
ground. Angle must be checked during assembly using spirit
level (not included).
• Do not use heater if heater head or arm is loose.
• Check product label for correct voltage and wattage to
ensure power source conforms to the heater’s requirements.
• The exterior housing of the heater should be cleaned
regularly. To clean the appliance; ensure heater is off and has
been off for at least 2 hours after operation, before wiping
off any dirt/dust with a soft damp cloth & glass cleaner. Salt
in the air can cause rusting of metal, especially at locations
near the coast. Additional cleaning of the heater with a soft
damp cloth fortnightly will aid in maintaining the product’s
appearance.
• Do not clean heater with cleaners that are combustible or
corrosive.
IMPORTANT NOTES AND WARNINGS CONTINUED ...
SAVE THESE INSTRUCTIONS

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PRODUCT DESCRIPTION
▪Stylish, slimline and contemporary design to suit
any decor.
▪Efcient portable space heating with 3 built in
heat levels.
▪Heaters can also be integrated into smart control
systems.
▪Wind resistant & IP54 water protection rating.
▪Suitable for outdoor and indoor heating applications
such as restaurants, cafes, bars and clubs, factories,
ofce spaces, designated smoking areas, public
areas, hotels, homes and more.
The Eclipse Smart-HeatTM Electric is designed to provide efcient space heating for commercial and
residential applications.
The Eclipse Smart-HeatTM Electric heaters have electrical approval in Australia, New Zealand, USA, Canada,
Europe, UK, and are rated to IP54 for Ingress Protection, making the Eclipse Smart-HeatTM Electric Portable the
perfect solution for a variety of indoor and outdoor heating applications.
PRODUCT FEATURES
PRODUCT SPECIFICATIONS
SPECIFICATIONS
Model Eclipse Smart-HeatTM Electric Portable 3400W
Part No (Portable Heater Head EU/UK) BH0820011
Part No (Portable Arms EU/UK) BH8380021
Part No (Portable Base EU/UK) BH8380022
Appliance Output (watts) 3000 - 3400 W
Light Output (watts) 13 W @ 24 V DC
Power Connection Required (Volts) 220-240 V - a.c. - 50-60 Hz
Ingress Protection IP54
Heater Head Dimensions (W x H x D) 700 x 700 X 111 mm
Heater Head Weight 13.5 kg
Arm Weight 15.0 kg
Base Weight (with weights included) 145 kg
Finish Matt Black
Approval Electrical: CE/LVD - SGS - GZES201103120701
Radio & EMC: RED - SGS - GZEM2011016914CRV

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
KEY DIMENSIONS & CLEARANCES
The stated clearance to combustible materials represents surface temperature of 65°C above room
temperature. Building & other structural material with a low heat tolerance (such as plastic, vinyl siding,
canvas, tri-ply etc.) may subject to degradation at lower temperature. It is the installer’s responsibility to
assure that adjacent materials are protected.
Heaters must be installed according to the minimum installation clearances shown in these diagrams.
Appliance must not be moved after installation causing the clearance distances to be reduced.
Dimensions shown in: mm
PORTABLE
2500
625
2000
2294450
2388
192
CEILING & WALL CLEARANCE
FRONT VIEW
700
611
43
64

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
Upper Arm
Middle Arm with Large
O-Ring tted
Instruction Manual
(This Document)
Box 2 Contents
Lower Arm with Large
O-Ring tted
Contents Packed in (3) Boxes
Box 1 Contents
Eclipse Head Assembly
with 4.5m cable & plug.
Including pre-assembled
4 x Dome Head Screws
(M4 - Length: 6mm) &
2 x Dome Head Screws
(M5 - Length: 14mm)

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
Tools/Parts Required (not Included)
• Bolts for fastening to Ground surface
• Phillips Head Screw Driver
• Flat Head Screw Driver
• Small Step Ladder
• 2 strong people to help with lifting & assembly
• Spirit Level
Box 3 Contents
Base Assembly
including
10 X Base Weights
4 x Slotted Head Screws
(M4 - Length: 6mm) with
O-Rings tted
SPARES: 4 x Slotted Head
Screws (M4 - Length:
6mm) with O-Rings tted
WARNING
IMPORTANT
This heater MUST be installed by an licensed electrical contractor. Do not perform maintenance,
or carry out installation or assembly procedure while electrical power is switched on. Wait 2
hours after switching off the heater before handling to prevent touching hot surfaces.
For longest product life and to maintain product appearance, position heater under cover and
protect from rain and weather. When not in use, disconnect & store product under cover away
from sun and rain exposure.
The appliance must be placed on level rm ground, such that the heater head is level.
!
!
Note: Plug not shown.
Remote Control
(with wall holder and
screws)

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
Instructions
1. Using Phillips Head screwdriver, remove 10 X
screws to dismantle the Base crate, allowing
the Base Cover to be uncovered.
2. Remove the Dome Head Screw (M4 - Length:
6mm) which fastens the Base Cover to
the rear of the Base, and keep aside for later
assembly.
Heavy Items (>150 kg). Maximum safe lifting
16kg per person. Forklift must be used to
move prior to breaking down crate.
WARNING
!
For more information, including video instructions, please visit Bromic.com/heat
1x M4 - Length: 6mm
(Preassembled)

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
3. Remove the Base Cover and place to
the side on a non-abrasive surface, to
avoid scratching.
4. Remove 10 X 10 kg Base weights from the
rear compartment of the Heater Base and
place them nearby the desired heater
location.
Heavy items (10 kg each). Take caution when
moving weights.
WARNING
!

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
5. Remove the 4 x Crate Fixing Screws from
the within the Base.
6. Remove the Base from the pallet and place it
on a at surface in desired heater location.
7. NOTE: If installing in areas subject to high
winds, gusts or hurricanes, heater base
must be bolted down to ground using
appropriately sized and type bolts (not
included) suited for the ground surface
through the 5 X Holes in the Heater Base.
Heavy Item. Min Two Person Lift. Maximum
safe lifting 16 kg per person.
WARNING
!
(Fixing bolts not included)

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
8. Replace 10 X 10 kg Base Weights into the rear
compartment of the Base.
9. Unwrap Lower Arm section from its packaging.
10. Fit the Lower Arm section into base, slotting
the front two mounting holes on the bottom
plate slot into the two M8 threads on the
base dampeners.
WARNING
Care should be taken when replacing weights
into the base. Gloves should be worn to protect
hands and ngers from pinch hazards.
!

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
14. Unwrap the Base Cover from its packaging
and conrm that seal is tted to the arm
slot.
11. Fasten the front two slots of the Lower Arm
section to the dampeners using 2 X M8
Washers, and 2X M8 Nuts.
12. Fasten the rear two slots of the Lower Arm
section to the Base using 2 X M8 Washers,
and 2X M8 - Length: 35mm bolts.
13. Check that 1 X Large O-ring (35mm ID) is
tted on the connector section of the Lower
Arm.
2x
2x
M8 - Nut
M8 - Washer
2x
2x
M8 - Bolt Length: 35mm
M8 - Washer
Ensure all Nuts, Washers and Bolts are fully
assembled and tightened to ensure arm
remains assembled.
IMPORTANT
!

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
16. Unwrap the Top Arm section and the
Heater Head from their packaging.
15. Slide the base cover down over the Lower
Arm section, allowing it to rest on top of the
Base.
17. Feed the cable through the Top Arm section,
and feed through the slack.
18. Attach the top arm section to the Heater
Head using the 2 X Dome Head Screws
(M5 - Length: 14mm) (preassembled to head).
Line up the screw marked A on the heater
head with the screw hole marked A on the top
arm section, and respectively B with B.
Both screws should be fully inserted into the
two screw holes perpendicular to the arm, so
that the bromic logo on the glass is at the front
of the heater.
Note: Extra screw holes are provided in case
heater head can not be made level to ground
in later step. These can be ignored for now.
2x M5 - Length: 14mm
(Preassembled to head)

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
23. Fasten the Middle Arm section to the Top
Arm section using 2 x Slotted Head Screws
(M4 - Length: 6mm) with O-rings tted.
22. Feed the Heater Head cable through the
Middle Arm.
20. Unwrap the Middle Arm section from
packaging.
21. Check that 1 X Large O-ring (35mm ID) is
tted to the connector section of the Middle
Arm.
2x M4 - Length: 6mm
Both (2x) screws must be assembled to
ensure arm remains assembled.
IMPORTANT
!
19. Fasten the 4 X Dome Head Screws (M4 -
Length: 6mm) to the head to lock the angle of
the Heater Head relative to the Top Arm
section.
NOTE: These screws will be used later to
adjust the head angle once the heater is fully
assembled.
4x M4 - Length: 6mm
(Preassembled to head)

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
24. With the aid of another person, two if
possible, feed the Heater Head cable through
the Lower Arm, and pull through the cable
slack into the base.
Two person lift. Maximum safe lifting 16 kg
per person
25. Fasten the Middle Arm to the Lower Arm
using 2 x Slotted Head Screws (M4 - Length:
6mm) with O-Rings tted.
WARNING
!
2x M4 - Length: 6mm
Both (2x) screws must be assembled to
ensure arm remains assembled.
IMPORTANT
!

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
27. Within the Base, remove 4 X Oval Head
screws (#4-40 - Length: 3/8”) from the Small
Connector Box, and remove lid.
28. Attach the male connector on the Heater
Head cable to the female connector inside the
small connector box.
26. Using a spirit level and phillips head
screwdriver, adjust the angle of the heater
head to be level by adjusting the 4 x Dome
Head screws (M4 - Length: 6mm) on the heater
head.
NOTE: If heater head can not be made level by
adjusting 4 screws, check mounting oor
provides a level surface to support the heater
on.
All 4 x Dome Head screws must be
tightened completely once heater head is
level to the ground, to prevent head from
moving.
The base MUST NOT be plugged into
power source when attaching the connector.
DANGER
4x #4-40 - Length: 3/8”
(Preassembled)
4x M4 - Length: 6mm
(Preassembled)
IMPORTANT
!
Heater must be level when in use to prevent
damage to heater head components. Heater
must be operated on a level surface.
WARNING
!

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HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
29. Attach the rubber cable grommet around the
cable, and place it in the square slot in the
connector box, ensuring the at face is
facing upwards.
FLAT FACE - TOP
30. Fasten the Small Connector Box lid using the
4 X Oval Head Screws (#4-40 - Length: 3/8”)
4x #4-40 - Length: 3/8”

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32. Fasten the Base Cover to the Base using the
Dome Head Screw (M4 - Length: 6mm).
HEATER INSTALLATION INSTRUCTIONS - PORTABLE CONTINUED...
31. Rotate the Base Cover until it is in place
covering the Base.
1x M4 - Length: 6mm