Bromic Heating ECLIPSE SMART-HEAT ELECTRIC 3400W User manual

VERSION 1.4 EU
ECLIPSE SMART-HEAT™
ELECTRIC 3400W
BY BROMIC
INSTRUCTION MANUAL
WARNING
PLEASE READ AND SAVE THESE
INSTRUCTIONS FOR FUTURE REFERENCE
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!
IMPORTANT INSTRUCTIONS
This manual contains important information about the installation, operation, and maintenance of Eclipse
Smart-HeatTM Electric Heaters. Please pay close attention to the important safety information shown throughout
this instruction manual. Any safety information will be accompanied by the following safety alert symbols
DANGER, WARNING, IMPORTANT
When using electrical appliances, basic precautions should always be followed to reduce the risk of re,
electrical shock, and injury to persons, including the following:
!
!
Head Ofce: 10 Phiney Place, Ingleburn, NSW 2565 Australia
Telephone: [phone] (within Australia) or [phone] (from overseas) Fax: [phone]
Email: [e-mail] Web: www.bromic.com/heat
Note: Bromic Pty Ltd reserves the right to make changes to specications, parts, components and equipment without prior notication.
This installation, operation and service manual may not be reproduced in any form without prior written consent from Bromic Pty Ltd.
Correct disposal of this product
This marking indicates that this product should not be
disposed with other household wastes throughout the
EU. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return
and collection systems or contact the retailer from whom
the product was purchased so that they may organise
environmentally safe recycling.
• READ THIS MANUAL CAREFULLY - Read all instructions before installing, servicing
or using this heater.
• For the ceiling/ wall mounted heater, installation must comply with local building
code.
• This heater is hot when in use. To avoid burns, do not let bare skin touch the hot
surfaces.
• Keep combustible materials such as furniture, pillows, bedding, papers, clothes and
curtains at least 1 metre from the heater head in all directions.
• Improper installation, operation, or maintenance can result in death, severe injury, or
property damage.
• Extreme caution is necessary when any heater is used by or near children or people
who are inrmed and whenever the heater is left operating and unattended.
• Do not operate any heater after it malfunctions. Disconnect power at service panel
and have heater inspected by a licensed electrical contractor before reusing.
• To disconnect heater, turn controls to off, and turn off power to heater circuit at main
disconnection panel.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as
this may cause an electric shock or re or damage the heater.
• To prevent a possible re, do not block air intakes or exhaust in any manner.
• A heater has hot parts inside. Do not use it in the areas where gasoline, paint or
ammable liquids are used or stored.
• Use this heater only as described in this manual. Any other use not recommended by
the manufacturer may cause re, electric shock or injury to persons.
• This appliance is intended for installation with 220-240 Volt Power supply
• Installation MUST be carried out by a licensed and authorised technician in
accordance with local electrical codes.
• This product is intended for domestic and commercial use.
• International Registered Designs pending
• SAVE THESE INSTRUCTIONS

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CONTENT
IMPORTANT NOTES & WARNINGS 4-5
PRODUCT OVERVIEW 6
PRODUCT DESCRIPTION 6
SPECIFICATIONS 6
PRODUCT FEATURES 6
KEY DIMENSIONS & CLEARANCES 7
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER 8-14
BOX CONTENTS 8-9
WARNING 9
INSTRUCTIONS FOR SINGLE POLE OPTIONS 10-11
INSTRUCTIONS FOR TWIN POLE OPTION 12-14
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER 15-22
BOX CONTENTS 15-16
WARNING 17
INSTRUCTIONS FOR WALL MOUNTED OPTION 18-22
ELECTRICAL INSTALLATION - PENDANT HEATER CONTROLS 23-25
PENDANT HEATER CONTROL WIRING DIAGRAM 26-27
FOR INSTALLATION USING BROMIC ECLIPSE PENDANT CONTROL 26
FOR INSTALLATION NOT USING BROMIC ECLIPSE PENDANT CONTROL 27
OPERATION INSTRUCTIONS 28-30
REMOTE CONTROL FUNCTIONS 28
TURNING THE APPLIANCE ON 28
TURNING THE APPLIANCE OFF 28
REMOTE CONTROL BATTERY 29
PAIRING REMOTE CONTROL TO HEATER PCB 29
PAIRING REMOTE CONTROL TO LED PCB 30
MAINTENANCE & SERVICING 31
TROUBLESHOOTING 32
REPLACEMENT PARTS 32

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IMPORTANT NOTES & WARNINGS
WARNING
• IMPORTANT - Installation MUST be carried out by a licensed
electrical contractor.
• Heater must be installed by 2 persons.
• Improper installation, adjustment, or alteration and failure
to follow the warnings and instructions in this manual could
result in severe personal injury, death or property damage.
• The manufacturer is not responsible for any damage
resulting from improper use. The manufacturer emphasises
that this appliance should be used in a responsible manner
and that all procedures, warnings, and safety instructions
contained in this booklet should be followed strictly.
• The installer is to ensure that the requirements of the local
authority, local electrical installation code, municipal building
codes, and any other relevant statutory regulations are
carried out.
• Do not use or store ammable materials near this appliance.
• This installation, operation and service manual should not be
removed from the site of installation. Installer should leave
manual with the customer for future reference.
• A minimum safety distance of 1 metre should always be left
in front of the Heater Head.
• The Heater head must be installed at least 2.4 metres above
the oor.
• The Heater must not be located immediately below or
in front of an electrical socket outlet. Heat radiated from
the appliance may damage the electricity outlet or plug if
placed incorrectly.
• Any guard or other protective device removed for servicing
(conducted by a licensed electrical contractor) must be
tted in place before operating the heater.
• This appliance can be used by children aged from 12 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they are supervised.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by
children without supervision.
• Children of less than 12 years should be kept away unless
continuously supervised.
• Some parts of this product can become very hot and cause
burns. Particular attention has to be given where children
and vulnerable people are present.
• Keep packaging materials out of reach of children.
• Do not spray aerosols or ammable materials in the
vicinity of this appliance while it is in operation or whilst
heater surface is hot.
• Installation and repair must be carried out by a qualied
and licensed electrical contractor only. The heater should
be inspected before use and at least annually serviced
and inspected by a qualied and licenced service
technician .
• The Heater Head has no serviceable parts. For the Poles,
please refer to the Maintenance and Servicing section for
more details regarding troubleshooting and replacement
parts.
• The LED contained in this luminaire is non-replaceable
and must not be removed.
• Do not perform maintenance until heater has been
turned off, power disconnected, and heater temperature
has cooled to room temperature.
• Certain materials or items, when stored under or near the
appliance, will be subjected to radiant heat and could be
discoloured or seriously damaged. Combustible materials
e.g. oors, furniture, xtures and plants must be kept a
minimum of 1 meter from the front of the heater head.
• Be sure the heater is not facing the ceiling or ammable
or combustible substances/ materials.
• This radiant heater is NOT intended to be installed on or
in vehicles and/or boats.
• Do not attempt to alter the unit in any manner.
• Remove all transit protection & packaging before use.
• Do not paint any surface of the heater.
• Check for damage to the appliance regularly. The heater
must not be used if the glass panel or any other part of
the heater is damaged. If damage to the appliance is
suspected, discontinue use immediately and contact the
supplier or a qualied technician.
• After unpacking, make sure the appliance shows no signs
of visible damage or tampering. If the appliance appears
damaged, contact the place of purchase for assistance.
• This appliance must only be used on a 220-240V AC
single-phase power supply.
• Do not touch the heating surface at any time, even when
the heater is turned off and has cooled down.
• Do not touch the heater with wet hands at any time.
• At the end of this product’s useful life, it must not be
disposed of as domestic waste, but must be taken to
a collection centre for waste electrical and electronic
equipment. It is the user’s responsibility to dispose of this
appliance through the appropriate channels at the end
of its useful life. Failure to do so may incur the penalties
established by local laws governing waste disposal.
Proper differential collection, and the subsequent
recycling, processing and environmentally compatible
disposal of waste equipment avoids unnecessary damage
to the environment and possible related health risks,
and also promotes recycling of the materials used in the
appliance. For further information on waste collection
and disposal; contact your local waste disposal service or
the place of purchase.
• In case of direct connection to a supply line, a bipolar
circuit breaker with contact opening distance of at
least 3 mm must be tted upstream from the supply
line. Contact an authorised service technician if you
are unsure if you have a circuit breaker installed on the
premises.
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• Do not install the heater directly near a bathtub, shower,
swimming pool or other body of water. Any switches
or controls must not be within reach of a person in the
bathtub, shower, swimming pool or other body of water.
• To maintain Ingress Protection Rating (IP54), only
suitable IP54 (or better) rated outdoor plug & sockets
should be used for electrical installation.
• This product does not have a switch for electrical
disconnection. A means for disconnection of the heater
must be incorporated in the wall socket & xed wiring
according to the local electrical codes.
• If the supply cable is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualied
persons in order to avoid a safety hazard.
• This heater is not equipped with a device to control
the room temperature. Do not use this heater in small
rooms when they are occupied by persons not capable
of leaving the room on their own, unless constant
supervision is provided.
• Do not excessively bend the electrical connection to the
power supply.
• Keep the electrical cable away from sharp edges during
handling and installation.
• Do not pull on the electrical cable or subject it to traction
force.
• Caution should be taken when dismantling goods from
shipping container to prevent from injury when lifting heavy
parts. Maximum safe lifting 16kg per person.
• Do not install heater to an unsecured structure. Mounting
surface integrity shall be determined suitable by the installer
based on weight & type of mounting option chosen.
• Do not lean on heater or rest any objects leaning up against
heater, including the arm.
• Do not hang any foreign items off any part of this appliance
e.g. do not hang towels, clothing, lines, lights, cables.
• Do not swing from arm or heater head.
• Do not stand or sit on any part of heater, including the base.
• Do not use heater if Heater Head is not level with the
ground. Angle must be checked during assembly using spirit
level (not included).
• Do not use heater if heater head or pole is loose.
• Check product label for correct voltage and wattage to
ensure power source conforms to the heater’s requirements.
• The exterior housing of the heater should be cleaned
regularly. To clean the appliance; ensure heater is off and has
been off for at least 2 hours after operation, before wiping
off any dirt/dust with a soft damp cloth & glass cleaner. Salt
in the air can cause rusting of metal, especially at locations
near the coast. Additional cleaning of the heater with a soft
damp cloth fortnightly will aid in maintaining the product’s
appearance.
• Do not clean heater with cleaners that are combustible or
corrosive.
IMPORTANT NOTES AND WARNINGS CONTINUED ...
SAVE THESE INSTRUCTIONS

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PRODUCT DESCRIPTION
PRODUCT FEATURES
PRODUCT SPECIFICATIONS
SPECIFICATIONS
Model Eclipse Smart-HeatTM Electric 3400W
Part No (Heater Eclipse Pendant EU/UK) BH0920011
Part No (Straight Ceiling Mount Pole 203mm) BH3230011
Part No (Straight Ceiling Mount Pole 610mm) BH3230012
Part No (Twin Straight Ceiling Mount Pole 610mm) BH3230013
Part No (Curved Ceiling Mount Pole 610mm) BH3230014
Part No (Straight Ceiling Mount Pole 1219mm) BH3230015
Part No (Wall Mount Pole) BH3230016
Part No (Eclipse Pendant Control EU/UK) BH3230017
Appliance Output (watts) 3000 - 3400 W
Light Output (watts) 13 W @ 24 V DC
Power Connection Required (Volts) 220-240 V - a.c. - 50-60 Hz
Ingress Protection IP54
Heater Head Dimensions (W x H x D) 700 x 700 X 111 mm
Heater Head Weight 13.5 kg
Finish Matt Black
Approval Electrical: CE/LVD - SGS - GZES201103120701
Radio & EMC: RED - SGS - GZEM2011016914CRV
The Eclipse Smart-HeatTM Electric is designed to provide efcient space heating for commercial and
residential applications.
The Eclipse Smart-HeatTM Electric heaters have electrical approval in Australia, New Zealand, USA, Canada,
Europe, UK, and are rated to IP54 for Ingress Protection, making the Eclipse Smart-HeatTM Electric Portable the
perfect solution for a variety of indoor and outdoor heating applications.
▪Stylish, slimline and contemporary design to suit any
decor.
▪Efcient directional space heating with 3 built in heat
levels.
▪Heaters can also be integrated into smart control
systems
▪Wind resistant & IP54 water protection rating
▪Suitable for outdoor and indoor heating applications
such as restaurants, cafes, bars and clubs, factories,
ofce spaces, designated smoking areas, public
areas, hotels, homes and more.

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KEY DIMENSIONS & CLEARANCES
The stated clearance to combustible materials represents surface temperature of 65°C above room
temperature. Building material with a low heat tolerance (such as plastic, vinyl siding, canvas, tri-ply
etc.) may subject to degradation at lower temperature. It is the installer’s responsibility to assure that
adjacent materials are protected.
Heaters must be installed according to the minimum installation clearances shown in these diagrams.
Dimensions shown in: mm
PENDANT & WALL MOUNT

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INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER
Contents Packed in (3) Boxes
Box 1 Contents
Box 2 Contents
Eclipse Head Assembly
Including pre-assembled 2 x Dome
Head Screws (M4 - Length: 6mm)
Pendant Pole Assembly
one of the following styles:
• Twin Straight Ceiling Mount Pole 610mm
• Curved Ceiling Mount Pole 610mm
• Straight Ceiling Mount Pole 203mm
• Straight Ceiling Mount Pole 610mm
• Straight Ceiling Mount Pole 1219mm
Instruction Manual
(This Document)
6 x Dome Head Screws
(M4 - Length: 6mm)
2 x Dome Head Screws
(M4 - Length: 10mm)

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INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
Tools/Parts Required (not Included)
Eclipse Pendant Control
Remote control
(with wall holder and
screws)
WARNING
IMPORTANT
This heater MUST be installed by an licensed electrical contractor. Do not perform maintenance,
or carry out installation or assembly procedure while electrical power is switched on. Wait 2
hours after switching off the heater before handling to prevent touching hot surfaces.
For longest product life and to maintain product appearance, position heater under cover and
protect from rain and weather.
The appliance must be installed such that the heater head is level with the ground.
The appliance must be mouted on a solid surface, and it is the responsibility of the
installer to assess the suitibility of the mounting surface.
Minimum distance between heaters measured from edge of heater must be at
least 500 mm.
!
!
Box 3 Contents
• Bolts for fastening to Ceiling surface
• Phillips Head Screw Driver
• Step Ladder
• 2 strong people to help with lifting & assembly
• Spirit Level

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4. Slide the Round Cap over the Ceiling Mount
Pole and attach the it to the Roof Bracket
using 2 X Dome Head Screws (M4 - Length:
10mm).
3. Attach the chosen Ceiling Mount Pole to the
Pendant Mount Roof Bracket using the
4 X Dome Head Screws (M4 - Length: 6mm).
Shown on right are the four options for
the Single Ceiling Mount Poles.
2. Fasten the Pendant Mount Roof Bracket
on the ceiling in the desired location, using
appropriately sized and type bolts (not
included) for the mounting surface.
Ensure the bracket is rmly secured to
appropriate supports (not only to
ceiling panels) with fasteners in 4
opposing holes before proceeding.
1. Unpack all items from shipping cartons and
place items on a non-abrasive surface.
Instructions for Single Pole options, including:
• Curved Ceiling Mount Pole 610mm
• Straight Ceiling Mount Pole 203mm
• Straight Ceiling Mount Pole 610mm
• Straight Ceiling Mount Pole 1219mm
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
4x
2x
M4 - Length: 6mm
M4 - Length: 10mm
IMPORTANT
Fasteners must be chosen by installer to suit
mounting structure. Installer is responsible for
chosing fasteners appropriate to the loading of
the product.
!

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6. Insert the Heater Bracket into the Ceiling
Mount Pole by hooking the attached 2X
Dome Head Screws (M4 - Length: 6mm) into
the slot feature in the Pole.
Note: Screws are pre-assembled to heater
head bracket.
7. Fully insert additional 2 X Dome Head Screws
(M4 - Length: 6mm) on both sides, and
tighten all four screws, to lock heater in place.
5. Feed the cable through the Ceiling Mount
Pole until it has passed through and out into
the roof cavity. Feed through the cable slack,
and with the help of a second person, lift the
Heater Head upwards closer to the Ceiling
Mount Pole.
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
2x M4 - Length: 6mm
Heavy Item. Min Two Person Lift. Maximum
safe lifting 16 kg per person.
WARNING
!

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Instructions for Twin Pole option:
• Twin Straight Ceiling Mount Pole 610mm
1. Unpack all items from shipping cartons and
place items on a non-abrasive surface.
2. Fasten the Twin Pole Roof Bracket on the
ceiling in the desired location, using
appropriately sized and type bolts (not
included) for the mounting surface.
Ensure the bracket is rmly secured to
appropriate supports (not only
to ceiling panels) with fasteners
in 4 opposing holes before proceeding.
3. Place the Twin Pole Cap loosely onto the Twin
Straight Ceiling Mount Pole as shown below,
and attach the Twin Straight Ceiling Mount
Pole to the Twin Pole Roof Bracket using the
4 X Dome Head Screws (M4 - Length: 6mm).
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
4x M4 - Length: 6mm
IMPORTANT
Fasteners must be chosen by installer to suit
mounting structure. Installer is responsible for
chosing fasteners appropriate to the loading of
the product.
!

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4. Slide the Twin Pole Cap upwards and attach
the it to the Twin Pole Roof Bracket using
2 X Dome Head Screws (M4 - Length: 6mm).
5. Feed the cable through one of the poles of
the Twin Straight Ceiling Mount Pole until it
has passed through and out into the roof
cavity. Feed through the cable slack, and
with the help of a second person, lift the
heater head upwards closer to the Twin
Straight Ceiling Mount Pole.
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
2x M4 - Length: 6mm
Heavy Item. Min Two Person Lift. Maximum
safe lifting 16 kg per person.
WARNING
!

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7. Fully insert additional 2 X Dome Head Screws
(M4 - Length: 6mm) on both sides, and
tighten all four screws, to lock heater in place.
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
2x M4 - Length: 6mm
6. Insert the Heater Bracket into the Twin
Straight Ceiling Mount Pole by hooking the
attached 2X Dome Head Screws (M4 - Length:
6mm) into the slot feature in the Pole.

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Installation Instructions – Wall Mounted Heater
Box 1 Contents
Box 2 Contents
Eclipse Head Assembly
Including pre-assembled
2 x Dome Head Screws
(M4 - Length: 6mm)
Wall Mount Pole
Instruction Manual
(This Document)
Wall Bracket
Wall Bracket Cover
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER

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1 x Round Head Hex Screw
(M8 - Length: 15mm)
1 x Dome Head Screw
(M4 - Length: 10mm)
2 x Dome Head Screw
(M6 - Length: 10mm)
2 x Dome Head Screws
(M4 - Length: 6mm)
1 x M20x1.5 Blanking Plug
Tools/Parts Required (not Included)
• Bolts for fastening to Wall surface
• Phillips Head Screw Driver
• Allen Key
• Step Ladder
• 2 strong people to help with lifting
• Spirit Level
Box 3 Contents
Eclipse Pendant Control
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
Remote control
(with wall holder and
screws)

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!
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
WARNING
IMPORTANT
This heater MUST be installed by an licensed electrical contractor. Do not perform maintenance,
or carry out installation or assembly procedure while electrical power is switched on. Wait 2
hours after switching off the heater before handling.
For longest product life and to maintain product appearance, position heater under cover and
protect from rain and weather.
The appliance must be installed such that the heater head is level with the ground.
The appliance must be mouted on a solid surface, and it is the responsibility of the
installer to assess the suitibility of the mounting surface.
Minimum distance between heaters measured from edge of heater must be at
least 500 mm.
!

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Instructions for Wall Mounted option:
1. Unpack all items from shipping cartons and
place items on a non-abrasive surface.
3. Slide the Wall Bracket Cover over the
Wall Bracket.
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
2. Mount the Wall Bracket on the wall in the
desired location, using appropriately sized
and type bolts (not included) for the
mounting surface. Ensure the bracket is rmly
secured with fasteners in the 6 holes before
proceeding.
IMPORTANT
Fasteners must be chosen by installer to suit
mounting structure. Installer is responsible for
chosing fasteners appropriate to the loading
of the product. Calculated tensile load on each
screw is 3kN (with FOS of 4).
!

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4. Fasten the Wall Bracket Cover using 1 X Dome
Head Screw (M4 - Length: 10mm).
5. Feed the cable through the end of the Wall
Mount Pole until it has passed through and
out the end of the Pole. Feed through the
cable slack, bringing the heater head closer
to the Wall Mount Pole.
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
1x M4 - Length: 10mm

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6. Insert the Heater Head Bracket into the Wall
Mount Pole by hooking the attached 2X Dome
Head Screws (M4 - Length: 6mm) into the slot
feature in the Pole.
NOTE: Heater head should be positioned so
that the bromic logo on the glass is at the
front of the heater (furtherst away from the
wall).
7. Fully fasten additional 2 X Dome Head Screws
(M4 - Length: 6mm) on both sides, and
tighten all four screws, to lock heater in place.
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
2x M4 - Length: 6mm