Brother DCP-8250DN Operating and maintenance manual

Basic User’s Guide
DCP-8250DN
Version 0
UK/IRE

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-8250DN
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2012 Brother Industries, Ltd. All rights reserved.

i
User's Guides and where do I find them?
1PDF printing is not supported on Windows®Phone.
2Visit us at http://solutions.brother.com/.
Which Guide? What's in it? Where is it?
Product Safety
Guide
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the box
Basic User's Guide Learn the basic Copy, Scan and Direct Print
operations and how to replace
consumables. See troubleshooting tips.
PDF file / Installer CD-ROM /
In the box
Advanced User's
Guide
Learn more advanced operations: Copy,
security features, printing reports and
performing routine maintenance.
PDF file / Installer CD-ROM /
In the box
Software User's
Guide
Follow these instructions for Printing,
Scanning, Network Scanning and using the
Brother ControlCenter utility.
PDF file / Installer CD-ROM /
In the box
Network User's
Guide
This Guide provides useful information
about wired network settings and security
settings using the Brother machine. You can
also find supported protocol information for
your machine and detailed troubleshooting
tips.
PDF file / Installer CD-ROM /
In the box
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print
services for printing over the Internet from
devices using Gmail™ for mobile, GOOGLE
DOCS™ for mobile and applications for the
Chrome OS.
PDF file / Brother Solutions
Center 2
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
about printing JPEG and PDF 1files from
your mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
PDF file / Brother Solutions
Center 2
Web Connect Guide This Guide provides details about how to
configure and use your Brother machine to
scan, load and view images and files on
certain websites that provide these services.
PDF file / Brother Solutions
Center 2

ii
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User's Guide, Software User's Guide and
Network User's Guide.........................................................................................2
Viewing Documentation...................................................................................2
How to access the User's Guides for Advanced Features.....................................4
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
LCD Touchscreen............................................................................................8
Basic Operations .............................................................................................9
Volume settings ...................................................................................................10
Beeper volume ..............................................................................................10
2 Loading paper 11
Loading paper and print media ............................................................................11
Loading paper in the standard paper tray and the optional lower tray ..........11
Loading paper in the multi-purpose tray (MP tray) ........................................13
Unscannable and unprintable areas ..............................................................17
Paper settings......................................................................................................18
Paper Size and Type .....................................................................................18
Tray Use in Copy mode.................................................................................19
Tray Use in print mode ..................................................................................19
Acceptable paper and other print media..............................................................20
Recommended paper and print media ..........................................................20
Type and size of paper ..................................................................................20
Handling and using special paper .................................................................22
3 Loading documents 25
How to load documents .......................................................................................25
Using the automatic document feeder (ADF) ................................................25
Using the scanner glass ................................................................................26
4 Using Address Book 27
How to send an E-mail.........................................................................................27
Speed dialling ................................................................................................27
Search ...........................................................................................................27
LDAP search ................................................................................................27
Storing E-mail addresses.....................................................................................28
Speed Dial Storage Options ..........................................................................29
Storing Speed Dial numbers..........................................................................30
Changing or Deleting Speed Dial numbers ...................................................31

iii
5 Making copies 33
How to copy.........................................................................................................33
Stop copying..................................................................................................33
Copy settings.................................................................................................33
6 Printing data from a USB Flash memory drive or digital camera
supporting mass storage 34
Creating a PRN file for direct printing ..................................................................34
Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................35
Changing the default settings for direct print .................................................37
7 How to print from a computer 38
Printing a document.............................................................................................38
8 How to scan to a computer 39
Scanning a document as a PDF file using ControlCenter4 (Windows®) .............39
Changing the Scan button settings......................................................................42
Before scanning.............................................................................................42
Scan button settings ......................................................................................42
Scanning using the Scan button....................................................................44
A Routine maintenance 45
Replacing the consumable items.........................................................................45
Replacing the toner cartridge ........................................................................48
Replacing the drum unit.................................................................................54
Cleaning and Checking the machine................................................................... 59
Cleaning the outside of the machine .............................................................59
Cleaning the scanner glass ...........................................................................60
Cleaning the corona wire...............................................................................62
Cleaning the drum unit ..................................................................................64
Cleaning the paper pick-up rollers................................................................. 68

iv
B Troubleshooting 70
Identifying your problem ......................................................................................70
Error and maintenance messages .......................................................................71
Document Jams...................................................................................................77
Document is jammed in the top of the ADF unit ............................................77
Document is jammed under the document cover ..........................................77
Removing small documents jammed in the ADF...........................................78
Document is jammed at the output tray .........................................................78
Paper Jams..........................................................................................................79
Paper is jammed in the MP tray ....................................................................79
Paper is jammed in paper tray 1 or tray 2 .....................................................80
Paper is jammed at the back of the machine ................................................81
Paper is jammed inside the machine.............................................................84
Paper is jammed in the duplex tray ...............................................................88
If you are having difficulty with your machine ......................................................90
Improving the print quality....................................................................................96
Machine Information ..........................................................................................103
Checking the Serial Number........................................................................103
Reset functions............................................................................................103
How to reset the machine............................................................................103
C Menu and features 104
On-screen programming....................................................................................104
Menu table...................................................................................................104
Menu and mode buttons ....................................................................................104
Menu table .........................................................................................................105
Entering text.......................................................................................................131
D Specifications 132
General ..............................................................................................................132
Document Size ..................................................................................................134
Print media.........................................................................................................135
Copy ..................................................................................................................136
Scanner .............................................................................................................137
Printer ................................................................................................................138
Interfaces ...........................................................................................................139
Direct Print feature.............................................................................................140
Computer requirements ....................................................................................141
Consumable items .............................................................................................143
Network (LAN) ...................................................................................................144
EIndex 145

v
Table of Contents
(Advanced User's Guide)
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Installer CD-ROM.
1 General Setup
Memory storage
Automatic Daylight Saving Time
Ecology features
Quiet mode feature
LCD screen
2 Security features
Secure Function Lock 2.0
Setting Lock
3 Using Address Book
Additional ways to store numbers
4 Printing reports
Reports
5 Making copies
Copy settings
A Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance
parts
Packing and shipping the machine
BOptions
Optional paper tray (LT-5400)
Memory board
C Glossary
DIndex

vi

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Follow all warnings and instructions marked
on the product.
General information 1
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
WARNING
Important
Bold Bold style identifies keys on the
machine's control panel or on
the computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.

Chapter 1
2
Accessing the
Advanced User's
Guide, Software User's
Guide and Network
User's Guide 1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Copy,
Printer, Scanner and Network. When you are
ready to learn detailed information about
these operations, read the
Advanced User's Guide,
Software User's Guide and
Network User's Guide that are on the
Installer CD-ROM.
Viewing Documentation 1
Viewing Documentation (Windows®)1
To view the documentation, from the Start
menu, select Brother, DCP-XXXX (where
XXXX is your model name) from the
programs list, and then choose User’s
Guides.
If you have not installed the software, you can
find the documentation on the Installer
CD-ROM by following the instructions below:
aTurn on your computer. Insert the
Installer CD-ROM into your CD-ROM
drive.
Note
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
dClick Documentation.
eClick PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the Guide you want to read.
Viewing Documentation (Macintosh) 1
aTurn on your Macintosh. Insert the
Installer CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the Documentation icon.
cIf the model name screen appears,
choose your model name and click
Next.
dIf the language screen appears, double-
click your language folder.