Brother MFC-8880DN User manual

USER’S GUIDE
MFC-8880DN
MFC-8890DW
Version 0
ARL/ASA/NZ

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-8880DN and MFC-8890DW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2009 Brother Industries, Ltd.

i
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in other countries.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

ii
Table of Contents
Section I General
1 General information 2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing documentation ...................................................................................3
Accessing Brother Support (For Windows®) .........................................................5
Control panel overview ..........................................................................................6
Status LED indications ....................................................................................9
2 Loading paper and documents 11
Loading paper and print media ............................................................................11
Loading paper in the standard paper tray......................................................11
Loading paper in the multi-purpose tray (MP tray) ........................................13
Unprintable area ............................................................................................14
Acceptable paper and other print media..............................................................15
Type and size of paper ..................................................................................16
Handling and using special paper .................................................................17
Loading documents .............................................................................................21
Using the automatic document feeder (ADF) ................................................21
Using the scanner glass ................................................................................22
3 General Setup 23
Mode Timer..........................................................................................................23
Paper settings......................................................................................................23
Paper Type ....................................................................................................23
Paper Size .....................................................................................................24
Tray Use in copy mode..................................................................................24
Tray Use in fax mode ....................................................................................25
Tray Use in print mode ..................................................................................25
Volume settings ...................................................................................................26
Ring volume...................................................................................................26
Beeper volume ..............................................................................................26
Speaker volume.............................................................................................26
Set Daylight Saving Time ....................................................................................27
Ecology features ..................................................................................................27
Toner Save ....................................................................................................27
Sleep Time ....................................................................................................28
Turning off the scanner lamp ...............................................................................28
LCD Contrast .......................................................................................................28
Dial prefix.............................................................................................................29
Setting up the prefix number .........................................................................29
Changing the prefix number ..........................................................................29

iii
4 Security features 30
Secure Function Lock 2.0....................................................................................30
Setting the password for the administrator ...................................................30
Changing the password for the administrator................................................30
Setting up the public user mode ....................................................................31
Setting up restricted users.............................................................................31
Turning Secure Function Lock on/off.............................................................32
Switching Users.............................................................................................32
Setting Lock.........................................................................................................33
Setting up the password................................................................................33
Changing your Setting Lock password ..........................................................33
Turning Setting Lock on/off............................................................................34
Restricting dialling................................................................................................35
Dial pad restriction.........................................................................................35
One Touch restriction ....................................................................................35
Speed Dial restriction ....................................................................................35
LDAP server restriction .................................................................................35
Section II Fax
5 Sending a fax 38
How to fax............................................................................................................38
Entering fax mode .........................................................................................38
Sending a single-sided fax from the ADF......................................................38
Sending a 2-sided fax from the ADF .............................................................38
Sending a fax from the scanner glass ...........................................................39
Faxing Letter/Legal/Folio size documents from the scanner glass................40
Cancelling a fax in progress ..........................................................................40
Broadcasting .......................................................................................................41
Cancelling a Broadcast in progress...............................................................41
Additional sending operations..............................................................................42
Sending faxes using multiple settings ...........................................................42
Electronic cover page ....................................................................................42
Contrast .........................................................................................................44
Changing Fax Resolution ..............................................................................44
Dual access ...................................................................................................45
Real Time Transmission................................................................................45
Overseas Mode .............................................................................................45
Delayed Fax ..................................................................................................46
Delayed batch transmission ..........................................................................46
Checking and cancelling waiting jobs............................................................46
Sending a fax manually .................................................................................46
Out of memory message ...............................................................................47

iv
6 Receiving a fax 48
Receive modes ....................................................................................................48
Choosing the Receive Mode .........................................................................48
Using receive modes ...........................................................................................49
Fax Only ........................................................................................................49
Fax/Tel...........................................................................................................49
Manual...........................................................................................................49
External TAD .................................................................................................49
Receive Mode settings ........................................................................................50
Ring Delay .....................................................................................................50
F/T Ring Time (Fax/Tel mode only)...............................................................50
Fax Detect .....................................................................................................51
Setting the Print Density ................................................................................51
Additional receiving operations............................................................................52
Printing a reduced incoming fax ....................................................................52
Duplex (2-sided) printing for Fax mode .........................................................52
Setting the Fax Receive Stamp .....................................................................52
Receiving faxes into memory ........................................................................53
Printing a fax from the memory .....................................................................53
Out of Paper Reception .................................................................................53
7 Telephone and external devices 54
Telephone line services .......................................................................................54
Do you have Voice Mail?...............................................................................54
Telephone Service for Australia...........................................................................54
Telstra®FaxStream®Duet®(Distinctive Ringing) .........................................54
Telephone Service for New Zealand ...................................................................57
FaxAbility .......................................................................................................57
Telephone Service for Some Countries...............................................................59
Distinctive Ringing (For Singapore and Hong Kong).....................................59
Connecting an external TAD ...............................................................................60
Connections...................................................................................................60
Recording an outgoing message (OGM).......................................................61
Multi-line connections (PABX) .......................................................................61
External and extension telephones......................................................................62
Operation from extension telephones............................................................62
For Fax/Tel mode only...................................................................................62
Connecting an external or extension telephone ............................................62
Using a non-Brother cordless external handset ............................................63
Using Remote Codes ....................................................................................63

v
8 Dialling and storing numbers 65
How to dial...........................................................................................................65
Manual dialling...............................................................................................65
One touch Dialling .........................................................................................65
Speed dialling................................................................................................65
Search ...........................................................................................................66
LDAP search .................................................................................................66
Fax redial.......................................................................................................66
Storing numbers ..................................................................................................67
Storing a pause .............................................................................................67
Storing One Touch Dial numbers ..................................................................67
Storing Speed Dial numbers..........................................................................68
Changing One Touch and Speed Dial numbers............................................69
Setting up Groups for Broadcasting ..............................................................70
Combining quick dial numbers ......................................................................72
Tone or Pulse (not available in New Zealand)...............................................72
9 Remote Fax Options 73
Fax Forwarding....................................................................................................73
Fax Storage .........................................................................................................74
PC Fax Receive...................................................................................................74
Changing Remote Fax Options ...........................................................................75
Turning off Remote Fax Options ...................................................................76
Remote retrieval ..................................................................................................76
Setting a Remote Access Code.....................................................................76
Using your Remote Access Code..................................................................77
Retrieving fax messages ...............................................................................77
Changing the Fax Forwarding number ..........................................................78
Remote fax commands........................................................................................79
10 Polling 80
Polling receive .....................................................................................................80
Secure polling................................................................................................80
Delayed polling..............................................................................................80
Sequential polling ..........................................................................................81
Polled transmit ....................................................................................................81
Setup for polled transmit................................................................................81
Setup for polled transmit with a secure code.................................................82
11 Printing reports 83
Fax reports...........................................................................................................83
Transmission verification report.....................................................................83
Fax Journal....................................................................................................83
Reports ................................................................................................................84
How to print a report......................................................................................84

vi
Section III Copy
12 Making copies 86
How to copy .........................................................................................................86
Entering copy mode.......................................................................................86
Making a single copy .....................................................................................86
Making multiple copies ..................................................................................86
Stop copying..................................................................................................86
Copy options (temporary settings).......................................................................87
Enlarging or reducing the image copied ........................................................87
Improving copy quality...................................................................................88
Sorting copies using the ADF ........................................................................88
Changing text copy resolution .......................................................................88
Adjusting Contrast and Brightness ................................................................89
Making N in 1 copies (page layout) ...............................................................90
Duplex (2-sided) copying ....................................................................................91
Duplex Copy (long edge flip) .........................................................................91
Advanced Duplex Copy (short edge flip) .......................................................92
Tray selection ......................................................................................................93
Out of memory message .....................................................................................94
Section IV Direct printing
13 Printing data from a USB Flash memory drive or
a digital camera supporting mass storage 96
Supported file formats..........................................................................................96
Creating a PRN or PostScript®3™ file for direct printing....................................96
Printing data directly from the USB Flash memory drive or a digital camera
supporting mass storage ..................................................................................97
Understanding the error messages .....................................................................99
Section V Software
14 Software and Network features 102
How to read the HTML User’s Guide.................................................................102
Windows®....................................................................................................102
Macintosh®..................................................................................................103

vii
Section VI Appendixes
A Safety and legal 106
Choosing a location ...........................................................................................106
To use the machine safely.................................................................................107
Important Information.........................................................................................110
IEC60825-1+A2:2001 Specification ............................................................110
Disconnect device .......................................................................................111
LAN connection ...........................................................................................111
Radio interference .......................................................................................111
International ENERGY STAR®Compliance Statement ..............................111
Important Information for Australia ....................................................................112
IMPORTANT-For Your Safety .....................................................................112
Important safety instructions........................................................................112
Important Information for New Zealand .............................................................113
IMPORTANT-For Your Safety .....................................................................113
Important Safety Instructions.......................................................................113
IMPORTANT NOTICE.................................................................................116
Important Information for Some Countries.........................................................117
Important Safety Instructions.......................................................................117
Libtiff Copyright and License .............................................................................119
Legal limitations for copying ..............................................................................119
Trademarks........................................................................................................120
B Options 121
Optional paper tray (LT-5300) ...........................................................................121
Memory board....................................................................................................121
Installing extra memory ...............................................................................122
C Troubleshooting and routine maintenance 123
Troubleshooting.................................................................................................123
If you are having difficulty with your machine ..............................................123
Improving the print quality ...........................................................................130
Setting Dial Tone detection .........................................................................137
Telephone line interference.........................................................................137
Error and maintenance messages.....................................................................138
Transferring your faxes or Fax Journal report .............................................143
Document jams............................................................................................144
Paper jams ..................................................................................................145
Routine maintenance.........................................................................................151
Cleaning the outside of the machine ...........................................................151
Cleaning the scanner...................................................................................152
Cleaning the laser scanner window.............................................................153
Cleaning the corona wire.............................................................................154
Cleaning the drum unit ................................................................................156
Replacing the consumable items.......................................................................158
Replacing a toner cartridge .........................................................................159
Replacing the drum unit...............................................................................162

viii
Replacing periodic maintenance parts...............................................................164
Machine Information ..........................................................................................164
Checking the Serial Number........................................................................164
Checking the Page Counters.......................................................................164
Checking the remaining life of parts ............................................................165
Reset ...........................................................................................................165
How to Reset ...............................................................................................166
Packing and shipping the machine ....................................................................166
D Menu and features 168
On-screen programming....................................................................................168
Menu table...................................................................................................168
Memory storage...........................................................................................168
Menu keys .........................................................................................................168
How to access the menu mode ...................................................................169
Menu table .........................................................................................................170
Entering text.......................................................................................................192
E Specifications 194
General ..............................................................................................................194
Print media.........................................................................................................196
Fax.....................................................................................................................198
Copy ..................................................................................................................199
Scan...................................................................................................................200
Print ...................................................................................................................201
Interfaces ...........................................................................................................202
Direct Print feature.............................................................................................203
Computer requirements .....................................................................................204
Consumable items .............................................................................................206
Ethernet wired network ......................................................................................207
Ethernet wireless network (MFC-8890DW only)................................................209
Authentication and encryption for wireless users only.................................211
Wireless one-push configuration .................................................................213
F Glossary 214
G Index 218

Section I
General I
General information 2
Loading paper and documents 11
General Setup 23
Security features 30

2
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General information 1
Bold Bold style identifies keys on the
machine control panel or
computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Warnings tell you what to do to prevent
possible personal injury.
Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.
IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
WARNING
CAUTION
IMPORTANT

General information
3
1
Accessing the
Software User’s Guide
and Network User’s
Guide 1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Fax, Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the
Software User’s Guide and
Network User’s Guide.
Viewing documentation 1
Viewing documentation (Windows®)1
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the program
group, and then click
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
aTurn on your PC.
Insert the Brother CD-ROM labelled
Windows®into your CD-ROM drive.
bIf the language selection screen
appears, click your language.
cIf the model name screen appears, click
your model name. The CD-ROM main
menu will appear.
If this window does not appear, use
Windows®Explorer to find and run the
start.exe program from the root directory
of the Brother CD-ROM.
dClick Documentation.
eClick the documentation you want to
read:
HTML documents (2 manuals):
Software User’s Guide and
NetworkUser’sGuidein HTML
format.
This format is recommended for
viewing on your computer.
PDF documents (4 manuals):
User’s Guide for stand-alone
operations,Software User’s Guide,
NetworkUser’sGuideand
Quick Setup Guide.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)

Chapter 1
4
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (Windows®XP/Windows Vista®) in
Chapter 2
Using ControlCenter3 in Chapter 3
Network Scanning in Chapter 4
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides: 1
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
How to find Network setup
instructions (MFC-8890DW) 1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
Viewing documentation (Macintosh®)1
aTurn on your Macintosh®.
Insert the Brother CD-ROM labelled
Macintosh®into your CD-ROM drive.
bThe following window will appear.
cDouble-click the Documentation icon.
dIf the language selection screen
appears, double-click your language.
eDouble-click the top page file to view the
Software User’s Guide and
NetworkUser’sGuidein HTML
format.
fClick the documentation you want to
read.
Software User’s Guide
NetworkUser’sGuide
Note
The documents are also available in PDF
format (4 manuals): User’s Guide for
stand-alone operations,
Software User’s Guide,
Network User’s Guide and
Quick Setup Guide. The PDF format is
recommended for printing the manuals.
Double-click Brother Solutions Center
icon to go to the Brother Solutions Center,
where you can view or download the PDF
documents. (Internet access and PDF
Reader software are required.)

General information
5
1
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide: 1
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Network Scanning in Chapter 11
Presto! PageManager User's Guide: 1
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup
instructions (MFC-8890DW) 1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
Accessing Brother
Support (For
Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center).
Click Brother Support on the main menu.
The following screen will appear:
To access our web site
(http://www.brother.com), click
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our web site for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
To return to the main page, click Back or
if you have finished, click Exit.

Chapter 1
6
Control panel overview 1
MFC-8880DN and MFC-8890DW have the same keys.
1 One Touch keys
These 20 keys give you instant access to 40
previously stored numbers.
Shift
Lets you access One Touch numbers 21 to 40
when held down.
2StatusLED
The LED will flash and change colour
depending on the machine status.
3LCD
Displays messages to help you set up and use
your machine.
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
4 Menu keys:
Menu
Lets you access the Menu to program your
settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings in the machine.
Volume keys
dor c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
aor b
Press to scroll through the menus and options.
5Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key temporarily switches the dialling
mode from Pulse to Tone during a telephone
call. (not available in New Zealand)
0Max

General information
7
1
6Stop/Exit
Stops an operation or exits from a menu.
7Start
Lets you start sending faxes, making copies or
scanning.
8 Copy keys:
Duplex
You can choose Duplex to copy on both sides
of the paper.
Contrast/Quality
Lets you change the quality or contrast for the
next copy.
Enlarge/Reduce
Reduces or enlarges copies.
Tray Select
Lets you change which tray will be used for the
next copy.
Sort
Sorts multiple copies using the ADF.
Nin1
You can choose N in 1 to copy 2 or 4 pages
onto one page.
9 Mode keys:
Fax
Puts the machine in Fax mode.
Scan
Puts the machine in Scan mode.
(For details about scanning, see the Software
User’s Guide on the CD-ROM.)
Copy
Puts the machine in Copy mode.

Chapter 1
8
10 Fax and telephone keys:
Hook
Press before dialing if you want to make sure a
fax machine will answer, and then press Start.
Also, press this key after you pick up the
handset of an external telephone during the
F/T ring (fast double-rings).
Resolution
Sets the resolution when sending a fax.
Search/Speed Dial
Lets you look up numbers stored in memory. It
also lets you access speed dial numbers
directly if you hold down the Shift key and
press Search/Speed Dial, and then enter a
three digit number.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialling a number manually.
11 Print keys:
Secure/Direct
This key has two functions.
Secure
You can print data saved in the memory
when you enter your four-digit password.
(For details about using the Secure key,
see the Software User’s Guide on the CD-
ROM.)
When using Secure Function Lock, you can
switch restricted users by holding down
Shift as you press Secure/Direct. (See
Secure Function Lock 2.0 on page 30.)
Direct
Lets you print data from a USB Flash
memory drive that you can connect directly
to the machine. The Direct key will be
active when a USB Flash memory drive is
connected to the machine’s USB direct
interface. (See Printing data from a USB
Flash memory drive or a digital camera
supporting mass storage on page 96.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory.
To cancel multiple print jobs, hold down this
key until the LCD shows
Job Cancel (All).

General information
9
1
Status LED indications 1
The Status LED (light emitting diode) will flash and change colour depending on the machine’s
status.
LED Machine Status Description
Sleep Mode The power switch is off or the machine is in Sleep mode.
Green
(blinking)
Warming Up The machine is warming up for printing.
Green
Ready The machine is ready to print.
Yellow
(blinking)
Receiving Data The machine is either receiving data from the computer,
processing data in memory, or printing data.
Yellow
Data Remaining
in Memory
Print data remains in the machine memory.
Red
(blinking)
Service error Follow the steps below.
1. Turn off the power switch.
2. Wait a few seconds, and then turn it back on and try to print
again.
If you cannot clear the error and you see the same service call
indication after turning the machine back on, please call your
Brother dealer for service.

Chapter 1
10
Note
When the power switch is off or the machine is in Sleep mode, the LED is off.
Red
Cover open The front cover or fuser cover is open. Close the cover.
Toner Life End Replace the toner cartridge with a new one.
Paper error Put paper in the tray or clear the paper jam. Check the LCD
message.
Scan lock Check that the scanner lock lever is released.
Others Check the LCD message.