Brother DCP-7030 User manual

USER’S GUIDE
DCP-7030
DCP-7040
Version A
ARL/ASA/NZ

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-7030 and DCP-7040
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
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theft, fire or warranty service.
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By registering your product with Brother, you will be recorded as the
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may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2008 Brother Industries, Ltd.

i
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

ii
Table of Contents
Section I General
1 General information 2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide ...................................................................3
Viewing documentation ...................................................................................3
Control panel overview ..........................................................................................5
2 Loading paper and documents 6
Loading paper and print media ..............................................................................6
Loading paper in the paper tray.......................................................................6
Loading paper in the manual feed slot ............................................................7
Unprintable area ............................................................................................10
Acceptable paper and other print media..............................................................11
Type and size of paper ..................................................................................12
Handling and using special paper .................................................................13
Loading documents .............................................................................................16
Using the automatic document feeder (ADF) (DCP-7040 only) ....................16
Using the scanner glass (Flatbed) .................................................................17
3 General setup 18
Paper settings......................................................................................................18
Paper type .....................................................................................................18
Paper size......................................................................................................18
Volume settings ...................................................................................................19
Beeper volume ..............................................................................................19
Ecology features ..................................................................................................19
Toner Save ....................................................................................................19
Sleep time......................................................................................................20
LCD contrast........................................................................................................20
User Settings List.................................................................................................20
Section II Copy
4 Making copies 22
How to copy .........................................................................................................22
Entering copy mode.......................................................................................22
Making a single copy .....................................................................................22
Making multiple copies ..................................................................................22
Stop copying..................................................................................................22
Copy options (temporary settings).......................................................................23

iii
Enlarging or reducing the image copied ........................................................ 23
Using the Options key ................................................................................... 24
Improving copy quality................................................................................... 25
Sorting copies using the ADF (DCP-7040 only) ............................................25
Adjusting contrast .......................................................................................... 26
Making N in 1 copies (page layout) ............................................................... 26
Out of memory message .....................................................................................27
Section III Software
5 Software features 30
How to read HTML User’s Guide.........................................................................30
For Windows®...............................................................................................30
For Macintosh®..............................................................................................31
Section IV Appendixes
A Safety and legal 34
Choosing a location ............................................................................................. 34
Important information...........................................................................................35
Safety precautions......................................................................................... 35
IEC60825-1+A2:2001 Specification ..............................................................38
Disconnect device .........................................................................................38
Radio interference ......................................................................................... 38
International ENERGY STAR®Compliance Statement ................................39
Important Information for Australia ...................................................................... 39
IMPORTANT-For Your Safety .......................................................................39
Important safety instructions.......................................................................... 39
Important Information for New Zealand ...............................................................41
Important Safety Instructions.........................................................................41
IMPORTANT-For Your Safety .......................................................................42
Important Information for Some Countries...........................................................43
Important Safety Instructions.........................................................................43
Legal limitations for copying ................................................................................45
Trademarks.......................................................................................................... 46
B Troubleshooting and routine maintenance 47
Troubleshooting ................................................................................................... 47
If you are having difficulty with your machine ................................................47
Improving the print quality ............................................................................. 49
Error and maintenance messages....................................................................... 55
Document jams (DCP-7040 only).................................................................. 58
Paper jams ....................................................................................................59
Routine maintenance........................................................................................... 63
Cleaning the outside of the machine .............................................................64
Cleaning the scanner glass ...........................................................................64

iv
Cleaning the laser scanner window...............................................................65
Cleaning the corona wire...............................................................................67
Cleaning the drum unit ..................................................................................69
Replacing the consumable items.........................................................................71
Replacing a toner cartridge ...........................................................................71
Replacing the drum unit.................................................................................74
Changing LCD language .....................................................................................77
Machine information ............................................................................................77
Checking the serial number...........................................................................77
Checking the page counters..........................................................................77
Checking the Drum life ..................................................................................78
Packing and shipping the machine ......................................................................78
C Menu and features 80
On-screen programming......................................................................................80
Menu table.....................................................................................................80
Memory storage.............................................................................................80
Menu keys ...........................................................................................................80
How to access the menu mode .....................................................................81
Menu table ...........................................................................................................82
D Specifications 84
General ................................................................................................................84
Print media...........................................................................................................86
Copy ....................................................................................................................87
Scan.....................................................................................................................88
Print .....................................................................................................................89
Interfaces .............................................................................................................89
Computer requirements .......................................................................................90
Consumable items ...............................................................................................91
E Glossary 92
F Index 93

Section I
General I
General information 2
Loading paper and documents 6
General setup 18

2
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Note
Illustrations in this User’s Guide are based
on the DCP-7040.
General information 1
Bold Bold style identifies keys on the
machine control panel or
computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Warnings tell you what to do to
prevent possible personal injury.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Incorrect setup icons alert you to
devices and operations that are not
compatible with the machine.
Note icons give useful tips.

General information
3
1
Accessing the
Software User’s Guide 1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Printer and
Scanner. When you are ready to learn
detailed information about these operations,
read the Software User’s Guide.
Viewing documentation 1
Viewing documentation (Windows®)1
To view the documentation, from the Start
menu, point to Brother, DCP-XXXX (where
XXXX is your model name) from the program
group, and then click User’s Guides in
HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
aTurn on your PC.
Insert the Brother CD-ROM labelled
Windows®into your CD-ROM drive.
bIf the language selection screen
appears, click your language.
cIf the model name screen appears, click
your model name.The CD-ROM main
menu will appear.
If this window does not appear, use
Windows®Explorer to find and run the
start.exe program from the root directory
of the Brother CD-ROM.
dClick Documentation.
eClick the documentation you want to
read:
HTML document (1 manual):
Software User’s Guide in HTML
format.
This format is recommended for
viewing on your computer.
PDF documents (3 manuals):
User’s Guide for stand-alone
operations, Software User’s Guide
and Quick Setup Guide.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)

Chapter 1
4
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (For Windows®XP/Windows Vista®
only) in Chapter 2
Using ControlCenter3 in Chapter 3
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides 1
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
Viewing documentation (Macintosh®)1
aTurn on your Macintosh®.
Insert the Brother CD-ROM labelled
Macintosh®into your CD-ROM drive.
bThe following window will appear.
cDouble-click the Documentation icon.
dIf the language selection screen
appears, double-click your language.
eDouble-click the top page file to view the
Software User’s Guide in HTML
format.
fClick the documentation you want to
read.
Software User’s Guide
Note
The documents are also available in PDF
format (3 manuals):
User’s Guide for stand-alone operations,
Software User’s Guide and Quick Setup
Guide.
The PDF format is recommended for
printing the manuals.
Double-click Brother Solutions Center
icon to go to the Brother Solutions Center,
where you can view or download the PDF
documents. (Internet access and PDF
Reader software are required.)
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide: 1
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Presto!®PageManager®User's Guide:1
The complete Presto!®PageManager®
User’s Guide can be viewed from the Help
selection in the Presto!®PageManager®
application

General information
5
1
Control panel overview 1
DCP-7030 and DCP-7040 have the same keys.
1Printkey
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory.
To cancel multiple print jobs, hold down this
key until the LCD shows
Job Cancel (All).
2Scankey
Puts the machine in Scan mode. (For details
about scanning, see the Software User’s Guide
on the CD-ROM.)
3 Copy keys:
Options
You can choose and easily choose temporary
settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
Contrast
You can increase or decrease the contrast of
your copies.
Number of Copies
Use this key to make multiple copies.
4LCD
Displays messages to help you set up and use
your machine.
5 Menu keys:
Clear/Back
Deletes entered data or lets you cancel the
current setting.
a+or b-
Press to scroll through the menus and options.
OK
Lets you store your settings in the machine.
Menu
Lets you access the Menu to program your
settings in this machine.
6Start
Lets you start making copies or scanning.
7Stop/Exit
Stops an operation or exits from a menu.

6
2
Loading paper and
print media 2
The machine can feed paper from the
standard paper tray or manual feed slot.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Before using paper that has holes in it,
such as organizer sheets, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
Loading paper in the paper
tray 2
Printing on plain paper, recycled
paper or transparencies from the
paper tray 2
aPull the paper tray completely out of the
machine.
bWhile pressing the green paper guide
release lever, slide the paper guides to
fit the paper size. Make sure that the
guides are firmly in the slots.
Loading paper and documents 2

Loading paper and documents
7
2
Note
(For Asia) For Legal size paper, press the
release button in the bottom of the paper
tray and then pull out the back of the paper
tray. (Legal size paper is not available in
some regions)
cPut paper in the tray, and make sure that
the paper is below the maximum paper
mark (1). The side to be printed on must
be face down.
CAUTION
To prevent damage to your machine
caused by paper misfeeding, make sure the
paper guides touch the sides of the paper.
dPut the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
eFold out the support flap (1) to prevent
paper from sliding off the face-down
output tray.
Loading paper in the manual
feed slot 2
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
Printing on plain paper, recycled
paper or transparencies from the
manual feed slot 2
Note
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
aLift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
1
1
1

Chapter 2
8
bOpen the manual feed slot cover.
cUsing both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
dUsing both hands, put one sheet of
paper or one transparency in the
manual feed slot until the front edge
touches the paper feed roller. When you
feel the machine pull in the paper, let go.
Printing on thick paper, bond paper,
labels and envelopes 2
When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper feed and output
method when you want to print on thick
paper, labels or envelopes.
Note
• Remove each printed sheet or envelope
immediately to prevent a paper jam.
• The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
aOpen the back cover (back output tray).
bOpen the manual feed slot cover.

Loading paper and documents
9
2
cUsing both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
dUsing both hands, put one sheet of
paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in
the paper, let go.
Note
• Put the paper into the manual feed slot
with the side to be printed face up.
• Make sure that the paper or print media
(see Acceptable paper and other print
media on page 11.) is straight and in the
correct position on the manual feed slot. If
it is not, the paper or the transparency
may not be fed correctly, resulting in a
skewed printout or a paper jam.
• Do not put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
• If you put any print media in the manual
feed slot before the machine is in the
Ready state, the print media may be
ejected without being printed on.
• To easily remove a small printout from the
output tray, lift up the scanner cover by
using both hands as shown in the
illustration.
• You can still use the machine while the
scanner cover is up. To close the scanner
cover, push it down with both hands.

Chapter 2
10
Unprintable area 2
Unprintable area for copies 2
The printable area of your machine begins at
approximately 3 mm from the top and bottom
and 2 mm from both sides of the paper.
13mm
22mm
Note
The unprintable area shown above is for a
single copy or a 1 in 1 copy using A4 size
paper. The unprintable area changes with
the paper size.
Unprintable area when printing from a
computer 2
When using the printer driver the printable
area is smaller than the paper size, as shown
below.
Portrait
14.23mm
26.01mm
Landscape
14.23mm
25mm
Note
The unprintable area shown above is for
A4 size paper. The unprintable area
changes with the paper size.
22
1
1
22
1
1
22
1
1

Loading paper and documents
11
2
Acceptable paper and
other print media 2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: plain paper, bond paper, recycled
paper, transparencies, labels or envelopes.
For best results, follow the instructions below:
Use paper made for plain paper copying.
Use paper that is 75 to 90 gsm.
Use labels and transparencies which are
designed for use in laser machines.
Do not put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
When you use transparencies remove
each sheet immediately to prevent
smudging or paper jams.
Use long grain paper with a neutral Ph
value, and a moisture content of approx
5%.

Chapter 2
12
Type and size of paper 2
The machine loads paper from the installed
standard paper tray or manual feed slot.
Standard paper tray 2
Since the standard paper tray is a universal
type, you can use any of the paper sizes (one
paper type and size at a time) listed in the
table in Paper capacity of the paper trays
on page 12. The standard paper tray can
hold up to 250 sheets of Letter/A4 (Legal or
Folio for Asia) size paper (80 gsm). Paper can
be loaded up to the maximum paper mark on
the sliding paper width guide.
Manual Feed Slot 2
The manual feed slot can hold a sheet with a
size of 76.2 to 220 mm wide and 116 to
406.4 mm long. You can use the manual feed
slot if you are using special paper, envelopes
or labels.
Paper capacity of the paper trays 2
1Folio size is 215.9 mm x 330.2 mm.
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Paper size Paper types No. of sheets
Paper Tray (For Oceania)
A4, Letter, Executive, A5, A6, B5, B6.
Plain paper and recycled
paper
up to 250
(80 gsm)
(For Asia)
A4, Letter, Legal, Executive, A5, A6,
B5, B6 and Folio. 1
Transparency up to 10
Manual Feed Slot Width: 76.2 to 220 mm
Length: 116 to 406.4 mm
Plain paper, recycled
paper, bond paper,
envelopes, labels and
transparencies
1
Basis weight 75-90 gsm
Thickness 80-110 µm
Roughness Higher than 20 sec.
Stiffness 90-150 cm3/100
Grain direction Long grain
Volume resistivity 10e9-10e11 ohm
Surface resistivity 10e9-10e12 ohm-cm
Filler CaCO3(Neutral)
Ash content Below 23 wt%
Brightness Higher than 80 %
Opacity Higher than 85 %

Loading paper and documents
13
2
Handling and using special
paper 2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
Do not use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the temperature of the
machine's fusing process (200 degrees
centigrade).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid 2
CAUTION
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
12mm
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
1
1

Chapter 2
14
Envelopes 2
Most envelopes will be suitable for your
machine. However, some envelopes may
have feed and print-quality problems
because of the way they have been made. A
suitable envelope should have edges with
straight, well-creased folds and the leading
edge should not be thicker than two sheets of
paper. The envelope should lie flat and not be
of baggy or flimsy construction. You should
buy quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can be fed from the manual feed
slot one at a time. We recommend that you
print a test envelope to make sure the print
results are what you want before you print or
purchase a large quantity of envelopes.
Check the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded
envelopes may cause paper jams).
Envelopes should consist of two layers of
paper in the area circled in figure below.
1 Feeding direction
Envelope joints that are sealed by the
manufacturer should be secure.
We recommend that you do not print
within 15 mm of the edges of envelopes.
Types of envelopes to avoid 2
CAUTION
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an
unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs more
than the paper weight specifications for
the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
• with double flaps as shown in figure
below
1
1