Brother MFC-J2510 Operating and maintenance manual

Basic User’s Guide
MFC-J2510
Version A
CHN-ENG

To create a better environment
Please cooperate
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic policy which is to concern
about the earth environment, including any workflow from product development to discard. The
local citizen should be responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to environment
protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposal office for recycle.
2 When you discard used consumables, please follow and carry on relevant local regulations
properly.
3 When the machine need replacing parts for the maintenance and repair, please discard used
circuit boards, used electrical parts and products as disposed electrical materials.
4 Some parts in the machine can be used on the same series model machines which produced
by the same factory.
Note: If you want to replace the parts, please contact your local Brother repair station.
© 2013 Brother Industries, Ltd. All rights reserved.

i
User's Guides and where do I find them?
1Visit us at http://solutions.brother.com/.
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine. See
this Guide for trademarks and legal limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your machine
and installing the drivers and software for the
operating system and connection type you are
using.
Printed / In the box
BasicUser’sGuide Learn the basic Fax, Copy, Scan and PhotoCapture
Center™ operations and how to replace
consumables. See troubleshooting tips.
Printed / In the box
Advanced User’s Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and performing
routine maintenance.
PDF file / CD-ROM
Software User’s Guide Follow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, Web Services (Scan), and
using the Brother ControlCenter utility.
PDF file / CD-ROM
NetworkUser’sGuide This Guide provides useful information about wired
and wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your machine and
detailed troubleshooting tips.
PDF file / CD-ROM
AirPrint Guide This Guide provides information for using AirPrint to
print from Mac OS X v10.7.x and your iPhone, iPod
touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
PDF file / Brother
Solutions Center 1
Google Cloud Print Guide This Guide provides details on how to use Google
Cloud Print™ services for printing over the Internet.
PDF file / Brother
Solutions Center 1
Wi-Fi Direct™ Guide This Guide provides details on how to configure and
use your Brother machine for wireless printing
directly from a mobile device supporting the Wi-Fi
Direct™ standard.
PDF file / Brother
Solutions Center 1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi network.
PDF file / Brother
Solutions Center 1

ii
Table of Contents
(BASIC USER'S GUIDE)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................2
Viewing User’s Guides ....................................................................................2
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
3.7" (93.4 mm) Touchscreen LCD ...................................................................8
Setting the Ready screen ..............................................................................11
Basic Operations ...........................................................................................12
Shortcut Settings .................................................................................................13
Adding Copy Shortcuts..................................................................................13
Adding Fax Shortcuts ....................................................................................13
Adding Scan Shortcuts ..................................................................................14
Changing Shortcuts .......................................................................................16
Editing Shortcut Names.................................................................................16
Deleting Shortcuts .........................................................................................17
Recalling Shortcuts........................................................................................17
Volume Settings...................................................................................................17
Ring Volume ..................................................................................................17
Beeper Volume..............................................................................................18
Speaker Volume ............................................................................................18
Touchscreen LCD................................................................................................19
Setting the backlight brightness.....................................................................19
Changing the Touchscreen language............................................................19
Setting the Fax Logic (sending and receiving sequence) ....................................20
2 Loading paper 21
Loading paper and other print media...................................................................21
Loading paper in paper tray...........................................................................21
Loading smaller paper (Photo, Photo L and envelopes) ...............................24
Loading paper in the manual feed slot ..........................................................28
Unprintable area ............................................................................................32
Paper settings......................................................................................................33
Paper Size and Type .....................................................................................33
Acceptable paper and other print media..............................................................34
Recommended print media ...........................................................................34
Handling and using print media .....................................................................34
Choosing the right print media.......................................................................36

iii
3 Loading documents 39
How to load documents .......................................................................................39
Using the ADF ...............................................................................................39
Using the scanner glass ................................................................................40
Unscannable area .........................................................................................41
4 Sending a fax 42
How to send a fax................................................................................................42
Stop faxing.....................................................................................................44
Setting scanner glass size for faxing.............................................................44
Colour fax transmission .................................................................................44
Cancelling a fax in progress ..........................................................................44
How to preview an outgoing fax ....................................................................45
Transmission Verification Report...................................................................46
5 Receiving a fax 47
Receive Modes....................................................................................................47
Using Receive Modes..........................................................................................48
Receive Mode settings ........................................................................................49
Ring Delay .....................................................................................................49
F/T Ring Time (Fax/Tel mode only)...............................................................49
Fax Detect .....................................................................................................50
Fax Preview (Monochrome only).........................................................................51
How to preview a received fax.......................................................................51
Turning off Fax Preview.................................................................................53
6 Using PC-FAX 54
PC-Fax Receive (Windows®only).......................................................................54
PC-FAX sending..................................................................................................55
Sending a file as a PC-FAX...........................................................................55
7 Telephone and external devices 56
Voice operations..................................................................................................56
Tone or Pulse ................................................................................................56
Fax/Tel mode.................................................................................................56
Phone line services..............................................................................................56
Do you have Voice Mail?...............................................................................56
Telephone Service...............................................................................................57
Caller ID (Caller IDentification) (not available in certain area).......................57
Advantages of Caller ID.................................................................................58
Setup Method ................................................................................................58
Caller ID feature ............................................................................................58
Connecting an external TAD (telephone answering device)................................59
Connections settings .....................................................................................60
Recording an outgoing message (OGM) on an external TAD.......................60
Multi-line connections (PABX) .......................................................................60

iv
External and extension telephones......................................................................61
Connecting an external or extension telephone ............................................61
Operation from external and extension telephones.......................................61
Using a cordless external telephone .............................................................61
Using remote codes.......................................................................................62
8 Dialling and storing numbers 63
How to dial ...........................................................................................................63
Manual dialling...............................................................................................63
Dialling from the Address Book .....................................................................63
Fax Redial .....................................................................................................64
Additional Dialling Operations..............................................................................64
Outgoing Call history .....................................................................................64
Caller ID history .............................................................................................65
Storing numbers ..................................................................................................66
Storing a pause .............................................................................................66
Storing Address Book numbers.....................................................................66
Changing Address Book names or numbers.................................................67
9 Making copies 68
How to copy .........................................................................................................68
Stop copying..................................................................................................68
Copy preset settings ............................................................................................69
Copy options........................................................................................................70
Paper Type ....................................................................................................70
Paper Size .....................................................................................................71
10 Printing photos from a memory card or
USB Flash memory drive 72
PhotoCapture Center™ operations (PHOTO mode) ...........................................72
Using a memory card or USB Flash memory drive .......................................72
Getting started .....................................................................................................73
Print Images.........................................................................................................75
View Photos...................................................................................................75
PhotoCapture Center™ print settings..................................................................76
How to scan to a memory card or USB Flash memory drive...............................76
11 How to print from a computer 78
Printing a document.............................................................................................78
12 How to scan to a computer 79
Before scanning...................................................................................................79
Scanning a document as a PDF file using ControlCenter4 (Windows®) .............80
How to change the machine’s SCAN mode settings for PDF scanning ..............83
How to scan a document as a PDF file using the Touchscreen ....................84

v
A Routine maintenance 86
Replacing the ink cartridges ................................................................................86
Cleaning and checking the machine....................................................................89
Cleaning the scanner glass ...........................................................................89
Cleaning the print head .................................................................................90
Checking the print quality ..............................................................................90
Checking the print alignment .........................................................................92
Packing and shipping the machine......................................................................93
B Troubleshooting 95
Identifying your problem ......................................................................................95
Error and maintenance messages.......................................................................97
Error animations display ..............................................................................105
Transferring your faxes or Fax Journal report .............................................105
Document jam ............................................................................................106
Printer jam or paper jam ..............................................................................108
If you are having difficulty with your machine ....................................................114
Dial Tone detection......................................................................................125
Telephone line interference / VoIP ..............................................................125
Machine Information ..........................................................................................126
Checking the serial number.........................................................................126
Reset functions............................................................................................126
How to reset the machine............................................................................126
C Settings and features tables 127
Using the Settings Tables..................................................................................127
Settings tables ...................................................................................................128
Features tables..................................................................................................144
Entering Text .....................................................................................................166
Inserting spaces .........................................................................................166
Making corrections ......................................................................................166
D Specifications 167
General..............................................................................................................167
Print media.........................................................................................................169
Fax.....................................................................................................................171
Copy ..................................................................................................................172
PhotoCapture Center™ .....................................................................................173
PictBridge ..........................................................................................................174
Scanner .............................................................................................................175
Printer ................................................................................................................176
Interfaces...........................................................................................................177
Network..............................................................................................................178
Computer requirements.....................................................................................179
Consumable items.............................................................................................180
E Index 181

vi
Table of Contents
(ADVANCED USER'S GUIDE)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory Storage
Sleep Mode
Touchscreen LCD
Dial Prefix
2 Security features
Secure Function Lock 2.0
Restricting dialling
3 Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
Memory Receive (Monochrome only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Dialling and storing numbers
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy options
A3 Copy Shortcuts
8 Printing photos from a
memory card or USB Flash
memory drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
9 Printing photos from a
camera
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
B Glossary
CIndex

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General information 1
Bold Bold typeface identifies the
dial pad numbers of the
Touchpanel and buttons on
your computer screen.
Italics Italicized typeface
emphasizes an important
point or refers you to a related
topic.
Courier
New
Text in the Courier New font
identifies messages on the
Touchscreen of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how you should respond to a
situation that may arise or give tips about
how the operation works with other
features.
Electrical Hazard icons alert you to
possible electrical shocks.

Chapter 1
2
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide 1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced Fax, Copy,
PhotoCapture Center™, Printer, Scanner,
PC-Fax, and Network features. When you are
ready to learn detailed information about
these operations, you can read the
Advanced User’s Guide,
Software User’s Guide and
Network User’s Guide that are on the
CD-ROM.
Viewing User’s Guides 1
(Windows®)1
To view the documentation, from ,
All Programs, select Brother, MFC-XXXX
(where XXXX is your model name) from the
programs list, and then choose
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
NOTE
If the Brother screen does not appear
automatically, go to Computer or
My Computer then double-click the
CD-ROM icon and double-click start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM
Top Menu will appear.
dClick User’s Guides.
eClick PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the guide you want to read.

General information
3
1
(Macintosh) 1
aTurn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the User’s Guides icon.
cChoose your language.
dClick User’s Guides. If the country
screen appears, choose your country.
eAfter the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
Presto! PageManager User’s Guide
(Windows®)
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
Presto! PageManager User’s Guide
(Macintosh)
NOTE
Presto! PageManager must be
downloaded and installed before use. For
more information, see Accessing Brother
Support (Macintosh) on page 5.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.

Chapter 1
4
How to find Network setup
instructions 1
Your machine can be connected to a wireless
or wired network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or
AOSS™
(See Quick Setup Guide.)
More information about network setup
(See Network User’s Guide.)
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website, click
Brother Home Page.
For the latest news and product support
information, click
Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.
To access the Brother CreativeCenter for
FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.

General information
5
1
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
For the latest news and product support
information, click
Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.

Chapter 1
6
Control panel overview 1
1 3.7" (93.4 mm) Touchscreen LCD (Liquid
Crystal Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing them as
they are displayed on this screen.
You can adjust the angle of the Touchscreen
LCD and Touchpanel by lifting it. To lower this
control panel, push the release button that is
located behind the mark, as shown in the
illustration.
2
1

General information
7
1
2 Touchpanel:
The LEDs on the Touchpanel only light up
when they are available for use.
Back
Press to go back to the previous menu
level.
Home
Lets you return to the Home screen. The
default shows the date and time, but you
can change the default setting.
Cancel
Press to cancel an operation when lit.
Dial Pad
Press the numbers on the Touchpanel to
dial telephone or fax numbers and to enter
the number of copies.
3
The WiFi light is on when the network interface
is WLAN.
4 Power On/Off
Press to turn the machine on.
Press and hold down to turn the machine
off. The Touchscreen LCD will show
Shutting Down and will stay on for a few
seconds before turning off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off using , it will still
periodically clean the print head to maintain
print quality. To prolong the life of the print
head, provide better ink efficiency and
maintain print quality, you should keep your
machine connected to the power at all times.
3
4
2

Chapter 1
8
3.7" (93.4 mm) Touchscreen LCD 1
You can select three types of screens for the Home screen. When the Home screen is displayed,
you can change the displayed screen by swiping left or right, or pressing dor c.
The following screens show the machine status when the machine is idle.
Home screen 1
The Home screen shows the date and time, as well as
provide access to Fax, Copy and Scan, WiFi setup, Ink
levels and Setup screen.
When the Home screen is displayed the machine is in
Ready mode. If Secure Function Lock 1has been
turned on an icon is prominently displayed.
1See Advanced User’s Guide: Secure Function Lock 2.0.
More screen 1
The More screen provides access to additional
features, such as Photo and A3 Copy Shortcuts.
Shortcut screens 1
You can save certain settings as a Shortcut so you can
quickly send a fax, copy and scan. (For details, see
Shortcut Settings on page 13.)
21
5
3 4
21
6 7
34
21
8
34

General information
9
1
NOTE
Swiping is a type of user operation on the
Touchscreen LCD that is performed by
brushing your finger across the screen to
display the next page or item.
1Modes:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Scan
Lets you access Scan mode.
2Wireless Status
A four-level indicator on the Ready mode
screen shows the current wireless signal
strength if you are using a wireless
connection.
If you see at the top of the screen,
you can easily configure the wireless
settings by pressing it. For more
information, see Quick Setup Guide.
3
Lets you see the available ink volume.
Also, lets you access the Ink menu.
4
Lets you access the main settings.
For details, see Settings screen
on page 10.
5Date and Time
Displays the date and time that has been
set in the machine.
6Photo
Lets you access Photo mode.
7A3 Copy Shortcuts
You can quickly copy to A3 or Ledger size
paper using this preset menu. For details,
see Advanced User’s Guide: A3 Copy
Shortcuts.
8Shortcuts
Lets you set up Shortcuts.
You can save certain settings as a
Shortcut so you can quickly send a fax,
copy and scan.
NOTE
• Three Shortcut screens are available. You
can set up to six Shortcuts in each
Shortcut screen. A total of 18 Shortcuts
are available.
• To display the other Shortcut screens,
swipe left or right, or press dor c.
0Max

Chapter 1
10
9New Fax
When Fax Preview is set to On, you can
see how many new faxes you have
received and stored in the memory.
10 Warning icon
The warning icon appears when there
is an error or maintenance message;
press Detail to view it, and then press
to return to Ready mode.
For details, see Error and maintenance
messages on page 97.
NOTE
• This product adopts the font of ARPHIC
TECHNOLOGY CO.,LTD.
• MascotCapsule UI Framework and
MascotCapsule Tangiblet developed by
HI CORPORATION are used.
MascotCapsule is a registered trademark
of HI CORPORATION in Japan.
Settings screen 1
The Touchscreen LCD shows the machine
status when you press .
You can check and access all the machine's
settings from the following screen.
1Ink
Lets you see the available ink volume.
Also, lets you access the Ink menu.
2Receive Mode
Lets you see the current Receive Mode.
Fax (Fax Auto)
Fax/Tel (Fax/Tel)
External TAD (External TAD)
Manual (Manual)
3Wi-Fi
Lets you setup a Wi-Fi network
connection.
A four level indicator on the screen shows
the current wireless signal strength if you
are using a wireless connection.
4Date & Time
Lets you see the date and time.
Also, lets you access the Date & Time
menu.
5Fax Preview
Lets you check the Fax Preview status.
Also lets you access the Fax Preview
setting.
9
10
12 43
8 7 6
5

General information
11
1
6All Settings
Lets you access the full Settings menu.
7Paper Size
Lets you check the current paper size.
Also, lets you access the Paper Size
setting.
8Paper Type
Lets you check the current paper type.
Also, lets you access the Paper Type
setting.
Setting the Ready screen 1
You can set the Ready screen to either Home,
More, Shortcuts 1, Shortcuts 2 or
Shortcuts 3.
When the machine is idle or you press ,
the machine will go back to the screen that
you have set.
aPress .
bPress All Settings.
cSwipe up or down, or press aor bto
display General Setup.
dPress General Setup.
eSwipe up or down, or press aor bto
display Button Settings.
fPress Button Settings.
gPress Home Button Settings.
hSwipe up or down, or press aor bto
display Home, More, Shortcuts 1,
Shortcuts 2 or Shortcuts 3, and
then press the option you want.
iPress .
The machine will go to the Home screen
that you have set.

Chapter 1
12
Basic Operations 1
To operate the Touchscreen LCD, use your
finger to press directly on the Touchscreen.
To display and access all the screen menus
or options, swipe left, right, up, down, or press
dcor abto scroll through them.
The following steps show how to change a
setting in the machine. In this example, the
Receive Mode setting is changed from
Fax Auto to Fax/Tel.
aPress .
bPress All Settings.
cSwipe up or down, or press aor bto
display Initial Setup.
dPress Initial Setup.
eSwipe up or down, or press aor bto
display Receive Mode.
fPress Receive Mode.
gPress Fax/Tel.
NOTE
Press if you want to go back to the
previous level.
hPress .