Brother MFC-L8600CDW User manual

Basic User’s Guide
MFC-L8600CDW
MFC-L8850CDW
MFC-L9550CDW
Not all models are available in all countries.
In USA: Visit the Brother Solutions Center at
http://solutions.brother.com/ and click Manuals on
your model’s page to download other manuals.
Version 0
USA/CAN

If you must contact Customer Service
Complete the following information for future reference:
Model Number: MFC-L8600CDW /
MFC-L8850CDW / MFC-L9550CDW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/.
© 2014 Brother Industries, Ltd. All rights reserved.

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Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and
most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
NOTE
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.

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For Customer Service
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit http://www.brother-usa.com/service/.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit http://www.brother.ca/support.
Ordering supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the supply you need and you have a Visa, MasterCard, Discover, or
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.
NOTE
In Canada, only Visa and MasterCard are accepted.
In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada: http://www.brother.ca/support
(Self-Service Videos/Email/Chat/Facebook/Twitter Help)
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com/
In Canada:
http://www.brother.ca/

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Order information
1Letter or A4 size single-sided pages.
2Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
3Standard toner cartridge
4High yield toner cartridge
5Super High yield toner cartridge
65 pages per job
71 page per job
8Drum life is approximate and may vary by type of use.
Description Item
Toner Cartridge <Black>
TN-331BK (Approx. 2,500 pages) 123
TN-336BK (Approx. 4,000 pages) 124
TN-339BK (Approx. 6,000 pages) 125
Toner Cartridge <Cyan>
TN-331C (Approx. 1,500 pages) 123
TN-336C (Approx. 3500 pages) 124
TN-339C (Approx. 6,000 pages) 125
Toner Cartridge <Magenta>
TN-331M (Approx. 1,500 pages) 123
TN-336M (Approx. 3,500 pages) 124
TN-339M (Approx. 6,000 pages) 125
Toner Cartridge <Yellow>
TN-331Y (Approx. 1,500 pages) 123
TN-336Y (Approx. 3,500 pages) 124
TN-339Y (Approx. 6,000 pages) 125
Drum Unit DR-331CL (Approx. 25,000 pages) 78
Belt Unit BU-320CL (Approx. 20,000 pages 17
/ 50,000 pages 16 )
Waste Toner Box WT-320CL (Approx. 50,000 pages) 1
Paper Tray #2 (Option) LT-320CL (MFC-L8600CDW and MFC-L8850CDW)
LT-325CL (MFC-L9550CDW)
Telephone Line Cord LG3077001
Basic User's Guide LEN137001 (English for USA and Canada)
LEN137002 (French for Canada)
Quick Setup Guide LEN138001 (English for USA and Canada)
LEN138002 (French for Canada)

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Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

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User’s Guides and where do I find them?
1Visit http://solutions.brother.com/.
Which Guide? What’s in it? Where is it?
Product Safety
Guide
Read this Guide first. Read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the Box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the Box
Basic User's Guide Learn the basic Fax, Copy, Scan and Direct
Print operations and how to replace
supplies. See troubleshooting tips.
Printed / In the Box
Advanced User's
Guide
Learn more advanced operations: Fax,
Copy, security features, printing reports and
performing routine maintenance.
For USA:
PDF file / Brother Solutions
Center 1
For Other Countries:
(Windows®)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center 1
Software and
Network User's
Guide
This Guide provides instructions for
Scanning, Printing, PC-FAX and other
operations that can be performed by
connecting your Brother machine to a
computer. You can also find useful
information about using the Brother
ControlCenter utility, using your machine in
a network environment, and frequently used
terms.
For USA:
HTML file / Brother Solutions
Center 1
For Other Countries:
(Windows®)
HTML file / CD-ROM / In the Box
(Macintosh)
HTML file / Brother Solutions
Center 1
Google Cloud Print
Guide
This Guide provides information about how
to configure your Brother machine to a
Google account and use Google Cloud
Print™ services for printing over the
Internet.
PDF file / Brother Solutions
Center 1
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
about printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected on a Wi-Fi®
network.
PDF file / Brother Solutions
Center 1
Web Connect Guide This Guide provides information about how
to configure and use your Brother machine
to scan, load and view images and files on
certain websites that provide these services.
PDF file / Brother Solutions
Center 1

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Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows®).................................................................2
Accessing the Advanced User's Guide, and Software and Network User's Guide ......3
Viewing Documentation...................................................................................3
How to access Guides for Advanced Features......................................................5
Accessing Brother Support (Windows®) ................................................................6
Accessing Brother Support (Macintosh) ................................................................7
Control panel overview ..........................................................................................8
Touchscreen LCD..........................................................................................10
Setting the Ready screen ..............................................................................14
Basic Operations ...........................................................................................14
Shortcut Settings .................................................................................................15
Adding Copy Shortcuts..................................................................................15
Adding Fax Shortcuts ....................................................................................16
Adding Scan Shortcuts ..................................................................................17
Adding Web Connect Shortcuts ....................................................................18
Adding Apps Shortcuts .................................................................................19
Changing Shortcuts .......................................................................................20
Editing Shortcut Names.................................................................................20
Deleting Shortcuts .........................................................................................21
Recalling Shortcuts........................................................................................21
Set your Station ID ........................................................................................21
2 Loading paper 23
Loading paper and print media ............................................................................23
Loading paper in the standard paper tray and the optional lower tray ..........23
Loading paper in the multi-purpose tray (MP tray) ........................................25
Unscannable and unprintable areas..............................................................30
Paper settings......................................................................................................31
Paper Size .....................................................................................................31
Paper Type ....................................................................................................31
Tray Use in Copy mode.................................................................................32
Tray Use in Fax mode ...................................................................................32
Tray Use in Print mode..................................................................................33
Acceptable paper and other print media..............................................................34
Recommended paper and print media ..........................................................34
Paper type and size.......................................................................................34
Handling and using special paper .................................................................36

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3 Loading documents 39
How to load documents .......................................................................................39
Using the automatic document feeder (ADF) ................................................39
Using the scanner glass ................................................................................40
4 Sending a fax 41
How to send a fax................................................................................................41
Stop faxing.....................................................................................................42
Faxing A4/Legal/Folio size documents from the scanner glass ....................42
Canceling a fax in process ............................................................................42
Transmission Verification Report................................................................... 43
5 Receiving a fax 44
Receive modes ....................................................................................................44
Choose the correct Receive Mode ................................................................44
Using receive modes ...........................................................................................46
Fax Only ........................................................................................................46
Fax/Tel...........................................................................................................46
Manual...........................................................................................................46
External TAD .................................................................................................46
Receive Mode settings ........................................................................................47
Ring Delay .....................................................................................................47
F/T Ring Time (Fax/Tel mode only)...............................................................47
Easy Receive.................................................................................................48
Fax Preview (Black and White only)....................................................................49
How to preview a received fax.......................................................................49
Turning off Fax Preview.................................................................................51
6 Using PC-FAX 52
How to use PC-FAX.............................................................................................52
PC-FAX Receive (Windows®only)................................................................52
PC-FAX Send ................................................................................................53
7 Telephone services and external devices 54
Telephone line services .......................................................................................54
Voice Mail ...................................................................................................... 54
Distinctive Ring.............................................................................................. 55
Connecting an external TAD (telephone answering device)................................ 57
Connections...................................................................................................58
Recording an outgoing message (OGM).......................................................59
Multi-line connections (PBX) ......................................................................... 59
External and extension telephones......................................................................59
Connecting an external or extension telephone ............................................59
Using external and extension telephones......................................................60
Using a non-Brother cordless external handset ............................................60
Using Remote Codes .................................................................................... 61

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8 Dialing and storing numbers 62
How to dial ...........................................................................................................62
Manual dialing ...............................................................................................62
Dialing from the Address Book ......................................................................62
LDAP search .................................................................................................62
Fax redial.......................................................................................................62
Storing numbers ..................................................................................................63
Storing a pause .............................................................................................63
Storing Address Book numbers.....................................................................63
Changing Address Book names or numbers .................................................64
9 Making copies 65
How to copy .........................................................................................................65
Stop copying..................................................................................................65
Copy preset settings......................................................................................65
Copy Settings and Options............................................................................66
10 Printing from a USB flash drive or digital camera
supporting mass storage 67
Creating a PRN file for direct printing ..................................................................67
Printing directly from the USB flash drive or digital camera supporting mass
storage..............................................................................................................68
Changing the default settings for direct print .................................................70
11 How to print from a computer 71
Printing a document.............................................................................................71
12 How to scan to a computer 72
Before scanning...................................................................................................72
Scanning a document as a PDF file using ControlCenter4 (Windows®) .............73
How to scan a document as a PDF file using the Touchscreen ..........................75
A Routine maintenance 77
Replacing supplies...............................................................................................77
Replacing the toner cartridges.......................................................................81
Cleaning the corona wires .............................................................................87
Replacing the drum unit.................................................................................90
Replacing the belt unit ...................................................................................96
Replacing the waste toner box ....................................................................101
Cleaning the scanner...................................................................................108