
NFC
OK
OKOK
▼
OK
OKOK
▼
4Connect your device
5Bundled items and accessories
BeltClip(Bundled)
Use to carry the printer on your belt.
ShoulderStrap(Accessory)
Use to put the printer on your shoulder.
6LED indicators
LED indicator Status
Unlit •Power off
•Chargingcomplete(whenpoweristurnedoff)
Green •Battery level: Half or more
•Chargingcomplete(whenpoweristurnedon)
Orange Charging
Red Boot mode
Green(ashing) Sleep mode
Orange(ashing) Battery level: low
Red(ashing) •Any error
•Battery level: empty
7Troubleshooting
Problem Solution
The printer does not print, or there is a printing error.
■Is the cable loose?
Check that the cable is connected securely.
■Is the roll installed correctly?
If not, remove the roll and reinstall.
■Is there enough roll remaining?
If not, install a new roll.
■Is the roll compartment cover open?
Check that the roll compartment cover is closed.
■Has a print error or transmission error occurred?
Turn off the printer and on again. If the problem still occurs, contact your Brother dealer.
The printer does not feed paper.
■Is there dirt or lint on the roller preventing it from rolling freely? Clean the roller.
■Check that the ejection path of the paper is not blocked.
■Check that the roll is set correctly by removing the roll and installing it again.
■Ensure that the roll compartment cover is closed correctly.
The LED indicator or the LCD is not lit.
■Is the battery inserted correctly?
Checkthatthebatteryisinsertedcorrectly.Ifitis,checkthatthebatteryhassufcientchargeremaining.
■Is the adapter cord connected properly?
Check that the cord is connected correctly.
■If the LED indicator or the LCD still does not light up, contact your Brother dealer.
Printedpapercontainsstreaksorpoorqualitycharacters,
or paper is not fed correctly.
■Is the print head or roller dirty?
Although the print head generally remains clean under normal use, lint or dirt from the roller may become stuck on the printer head. If this occurs,
clean the roller.
Windows
Visit install.brother and download the latest Software/Documentation Installer.
* Android™ only
SER.NO.
Serial number
Mobile(Bluetooth) Mobile(Wi-Fi)