Brother GTX pro User guide

GTX pro
GARMENT PRINTER
Setup Manual
Please be sure to read this manual before using this product.
Keep this manual in a safe place for future use.
Please be sure to read "SAFETY INSTRUCTIONS" before use.
Installation 1
Setup of the printer 5
Connection to a PC 18
Adjustment 24
Maintenance list 28
Table of contents

i
SAFETY INSTRUCTIONS
Thank you very much for buying a BROTHER printer. Before
using your new printer, please read the "SAFETY
INSTRUCTIONS" and handling instructions carefully.
SAFETY INSTRUCTIONS
1. Safety indications and their meanings
This instruction manual and the indications and symbols that
are used on the printer itself are provided in order to ensure
safe operation of this printer and to prevent accidents and
injury to yourself or other people.
The meanings of these indications and symbols are given
below.
Indications
DANGER
The instructions which follow this
term indicate situations where
failure to follow the instructions
will result in death or serious
injury.
WARNING
The instructions which follow this
term indicate situations where
failure to follow the instructions
could result in death or serious
injury.
CAUTION
The instructions which follow this
term indicate situations where
failure to follow the instructions
may result in minor or moderate
injury.
IMPORTANT
The instructions which follow this term
indicate situations where failure to follow
the instructions may result in damage to
property.
NOTE
The instructions which follow this term
indicate precautions and restrictions for
use.
Symbols
This symbol ( ) indicates something that you
should be careful of. The picture inside the triangle
indicates the nature of the caution that must be
taken. (For example, the symbol at left means
"beware of injury".)
This symbol ( ) indicates something that you
must not do.
This symbol ( ) indicates something that you
must do. The picture inside the circle indicates the
nature of the thing that must be done. (For
example, the symbol at left means "you must make
a ground connection".)
2. Notes on safety
DANGER
Contact with high voltage sections may lead to a
serious injury. Turn off the power, and remove the
cover 5 minutes later.


ii
WARNING
Basic precautions

To prevent accidents and problems, do not modify
the machine yourself. Brother will not be held
responsible for any accidents or problems
resulting from modifications made to the machine.
Do not handle the power cord with wet hands.
Otherwise, it may cause electric shocks.
Installation

Do not set up the printer in a dusty environment. If
dust collects inside the printer, it may cause fire or
electric shocks or problems with correct operation.

Be sure to connect the ground. If the ground
connection is not secure, you run a high risk of
receiving a serious electric shock, and problems
with correct operation may also occur.
Do not bend the cords excessively or fasten them
too hard with staples or anything similar to secure
cords. Otherwise it may cause fire or electric
shocks.
Printing
If a foreign object gets inside the printer,
immediately turn off the power, disconnect the
power cord, and contact the place of purchase or a
qualified technician. If you continue to use the
printer while there is a foreign object inside, it may
result in fire or electric shocks or problems with
correct operation.
Do not allow the printer to come into contact with
liquids. Otherwise it may cause fire or electric
shocks or problems with correct operation.
If any liquid gets inside the printer, immediately
turn off the power, disconnect the power cord, and
contact the place of purchase or a qualified
technician.
Do not use the printer when smoke or a bad odor
is coming from the printer. Otherwise it may cause
fire or electric shocks or problems with correct
operation. Immediately turn off the power,
disconnect the power cord, and contact the place
of purchase or a qualified technician.

iii
SAFETY INSTRUCTIONS
WARNING
Printing
Keep your finger or any body part away from the
rotating fan. Otherwise it will be caught up, which
results in injuries.
Turn off the power when you approach the fan.
CAUTION
Environmental requirements
Use the printer in a place which is adequately
ventilated. A slight odor is generated when the
printed articles are being fixed by heat.
Installation
Setting up and moving of the printer should only be
carried out by a qualified technician.
The printer machine weighs 128 kg (282 lb).
Transporting and setting up of the printer should
be held in the proper way. Otherwise it may fall
down and cause injury.
When the printer falls down, disconnect the power
cord and contact the place of purchase or a
qualified technician. If you continue to use it, it may
result in fire or electric shocks or poor printing
quality.
Do not place the printer on a shaky table or high
shelf or other unstable location. Otherwise it may
tip over or fall down and cause injury. Furthermore,
the table that supports the machine should be at
least 35.4 in. (90 cm) in width and 23.6 in. (60 cm)
in depth, and should be able to bear a weight of
150 kg (330 lb) or more.
Do not set up the printer in a place where it will be
affected by vibration. Otherwise the printing quality
may be degraded or the printer may fall down,
which causes injury or results in failure of the
printer.
Do not connect the power cord until installation is
complete. The printer may operate if the power is
turned on by mistake, which could result in injury.
Do not climb onto the printer or place heavy
objects on top of it. Otherwise it may become
unbalanced and tip over or fall down and cause
injury.
Be careful not to touch the claws of the mounting
portion on the upper side of the rear cover.
Otherwise you may be injured.
Printing
This printer should only be used by operators who
are appropriately trained in its safe operation.
CAUTION

iv
Printing
Ensure there is adequate space left in front of the
printer and avoid placing any objects. Otherwise
your hand may get caught between the platen and
an object, which may result in injury.
Do not handle the platen while printing. If your
hand gets caught between the platen or the T-shirt
tray and the covers, it may be injured.
Do not put your hands inside the covers while the
printer’s power is turned on. Otherwise your hands
may touch against moving parts and this may
result in injury.
When the pretreatment is applied to printed
objects (like a T-shirt) with a spray or pretreatment
applicator, sprayed mist is generated. So wear a
pair of plastic gloves, a mask and protective
glasses (or goggles) designed to shield against
liquid splash, and fully take care of the air
ventilation when you are working with it.
When a problem occurs with the operation of the
printer, contact the place of purchase or a qualified
technician.
Maintenance
Be careful not to get your fingers caught when
closing the front cover, otherwise it may result in
injury to your fingers.
When you mount or replace the head, be careful
not to get your hands or fingers caught. Otherwise
you may be injured.
Do not disassemble the ink pouch. If the ink gets
into your eyes or onto your skin, it may cause
inflammation. In case of contact with eyes, do not
rub but immediately rinse the eyes with water.
Do not drink liquids such as the ink, maintenance
solution, cleaning solution, pretreatment, or waste.
They may cause diarrhea or vomiting.
Avoid causing your eyes or skin to make contact
with the ink, maintenance solution, cleaning
solution, pretreatment or waste. It may cause
inflammation. In case of contact with eyes, do not
rub but immediately rinse the eyes with water.
Keep the liquids out of the reach of children.
Be sure to wear protective goggles and gloves
when handling the grease, so that it does not get
into your eyes or onto your skin.
It can cause inflammation. Do not drink or eat the
grease. It may cause diarrhea or vomiting.
Keep the liquids out of the reach of children.

v
SAFETY INSTRUCTIONS
CAUTION
Maintenance
When replacing parts and installing optional
accessories, be sure to use only genuine Brother
parts. Brother will not be held responsible for any
accidents or problems resulting from the use of
non-genuine parts.
When replacing parts or installing optional
accessories, be sure to follow the procedures
described in the Instruction Manual. Incorrect
procedures could cause injuries or problems.
IMPORTANT
Printing

Do not move the platen by hand. Otherwise the
printer may be mechanically and electrically
damaged.
Ensure there is adequate space left in front of the
printer and avoid placing any objects. The platen
may be hit and damaged.
NOTE
Use the printer in an area which is free from
sources of strong electrical noise such as electrical
line noise or static electric noise. Sources of strong
electrical noise may cause problems with correct
operation.
Any fluctuations in the power supply voltage should
be within ±10% of the rated voltage for the printer.
Voltage fluctuations which are greater than this
may cause problems with correct operation.
The power supply capacity should be greater than
the requirements for the printer’s power
consumption. Insufficient power supply capacity
may cause problems with correct operation.
In the event of an electrical storm, turn off the
power and disconnect the power cord from the wall
outlet. Lightning may cause problems with correct
operation.

vi
<About trademarks>
The names of operating systems described in the main context
of this manual are abbreviated. Product names used in this
manual are, in general, trademarks or registered trademarks of
their respective developer or manufacture. However, in this
manual, the ® marks or TM marks are not used.
Brother logo is registered trademark of Brother Industries, Ltd.
Apple, Macintosh, Mac OS, iOS, OS X, macOS, Safari, iPad,
iPhone, iPod and iPod touch are the trademarks or registered
trademarks of Apple Inc. in the United States and other
countries.
The official name of Windows®8.1 is Microsoft®Windows®8.1
operating system. (represented as Windows 8.1 in this manual)
The official name of Windows®10 is Microsoft®Windows®10
operating system. (represented as Windows 10 in this manual)
Microsoft®, Windows®8.1, and Windows®10 are trademarks
and registered trademarks of Microsoft Corporation in the
United States of America and other countries.
Other product and company names mentioned herein may be
the trademarks or registered trademarks of their respective
owners.
Information in this document and the specifications of this
product are subject to change without notice.
＜About the CE declarations＞
Downloadable from: http://www.brother.com 

vii
SAFETY INSTRUCTIONS
3. Warning labels
This printer has the following warning labels displayed on it.
Follow the precautions given on each warning label for your
work.
When the label is peeled off or illegible, contact the place of
purchase.
13
4
5
6
2
X0337
9
1
3
3
8
8
8
8
7
6
5
4
2
10
China only
Watch your
fingers, or you
may be injured.
Grease
Cleaning solution
Waste ink tan
k
Pretreatment
5 k
g
(
11 lb
)
Pretreatment
20 k
g
(
44 lb
)
Ink pouch
Maintenance solution pouch

viii
710
8
9
High temperature
warning display

ix
SAFETY INSTRUCTIONS
<When you dispose of the machine>
Required Tools
Phillips screwdriver: M3 to M5
Disassembling
1) Remove the Cover PANEL SIDE.
2) Remove the Lithium Battery (1) by pulling out the holder in
the direction of the arrow.
3) Pickup the Lithium Battery (1) to the direction of the arrow.
(1)
(
1
)
(
1
)
Note based on California law (USA) on the
use and handling of Perchlorate
This product contains a CR Coin Lithium Battery which
contains Perchlorate Material – special handling may
apply.
See
http://www.dtsc.ca/gov/hazardouswaste.perchlorate.

x
＜产品中有害物质的名称及含量＞
型号 有害物质
BGTX423H5000032
BGTX424H5000032 铅 镉 六价铬 汞 多溴联苯 多溴二苯醚
部件名称 Pb Cd Cr(VI) Hg PBB PBDE
框架机制 ○ ○ ○ ○ ○ ○
盖板机制 ○ ○ ○ ○ ○ ○
台板机制 × ○ ○ ○ ○ ○
导轴机制 × ○ ○ ○ ○ ○
维护机制 × ○ ○ ○ ○ ○
供墨机制 × ○ ○ ○ ○ ○
打印头机制 × ○ ○ ○ ○ ○
电气部品 × ○ ○ ○ ○ ○
操作面板机制 × ○ ○ ○ ○ ○
配件 ○ ○ ○ ○ ○ ○
使用手册/其他零件 ○ ○ ○ ○ ○ ○
包装 × ○ ○ ○ ○ ○
框架机制 ○ ○ ○ ○ ○ ○
本表格依据 SJ/T 11364 的规定编制。
○：表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下。
×：表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求。
（由于技术的原因暂时无法实现替代或减量化）
China only

1
Installation
IMPORTANT
The ink pouch for use in the initial installation
should be sent in advance to the location where
to install the printer and stored indoor.
*If you use ink at extremely low temperature
when the outside temperature is low or in the
cold season, the ink becomes hard to flow
during ink installation.
The following environmental requirements should be met:
Environment Temperature Humidity
Keeping your
printer
0°C (32°F) to
40°C (104°F) 20 % to 85 %
(no condensation)
Working
Environment *1
10°C (50°F) to
35°C (95°F)
Recommended
Print Environment
*2
18°C (64.4°F)
to 30°C (86°F)
35% to 85 %
(no condensation)
Electrical
Requirements Power Power Consumptions
―
Single-phase
100-240 V,
50/60 Hz
80 W
*1: Environmental range where the printer can be operated.
*2: Environmental range where sufficient printing quality can be
secured.
X0339
X0338
Checking the installation site
1
1
7
.7
in. (4
5
cm) or more
106.3 in. (270 cm)
or more
39.4 in. (100 cm)
or more
39.4 in.
(
100 cm
)
or more
133.9 in. (340 cm)
or more 35.4 in.
(
90 cm
)
or more
23.6 in.
(
60 cm
)
or more
39.4 in. (100 cm)
or more
15.7 in. (40 cm)
or more
Exhaust opening
Exhaust
Approx. 12.6 in. (32 cm)
34.1 in. (86.7 cm)
1.57 in.
(
40 mm
)
16.7 in.
(42.3 cm)

2
When installing the printer, avoid any place that presents
direct sunlight or a large amount of dust.
The body size is 55.1 in. (width) x 51.2 in. (depth) x 21.7 in.
(height) (140 cm (width) x 130 cm (depth) x 55 cm (height))
and the mass weighs 128 kg (282 lb).
Dimensions of the legs are 34.1 in. (86.7 cm) in width and
16.7 in. (42.3 cm) in depth. The diameter of the legs is 1.57
in. (40mm).
The height from the table to the top surface of the platen is
approx. 12.6 in. (32 cm).
Do not use an extension cable.
Ensure ample work space of over 39.4 in. (100 cm) in front of
and to each side of the printer is available. Also, as a space
to install the rear cover, keep 15.7 in. (40 cm) or wider space
in the back of the printer. Keep 17.7 in. (45 cm) or wider
space in the ceiling direction as well. As the air is exhausted
toward the rear side, keep 7.9 in. (20 cm) or more space from
the exhaust opening. If this space is not secured, you will
have to move peripherals or the printer when making a
repair.
The table that supports the printer should be at least 35.4 in.
(90 cm) in width and 23.6 in. (60 cm) in depth, and should be
able to bear a weight of 150 kg (330 lb) or more. The tabletop
should be horizontal and should not rattle when the printer is
running.
When installing the printer, place a level gauge on the top
surface of the cover and the top surface of the platen to
make adjustments so that the main unit is set horizontally.
In preparation for a major earthquake or other natural
disasters, fix the table and the main unit with a tool like a
fixing band to prevent the main unit from falling from the
table.
IMPORTANT
Do not turn on the power until "P.5 Removing
the protection materials" is completed.
Otherwise the printer may fail.
Unpacking
2
X0340

3
Installation
Check the supplied accessories.
① AC power cord
② Cable clamp
③ Grease
④ Clean stick R x 6 / Clean stick T x 6
⑤ Cleaning cup
⑥ Filter cover / Fan filter x 2
⑦ Gloves (for changing the wiper cleaner / for cleaning the
maintenance unit) x 4
⑧ Carriage fixing pin
⑨ Tweezers
⑩ Flushing receiver x 2 / Flushing foam x 2
⑪ Waste ink tank
⑫ Print head (for color printing)
⑬ Print head (for white)
⑭ Rear cover installation screw x 2
* Screws are already fixed with the machine.
⑮ Rear cover
⑯ Wiper cleaner x 2
⑰ Adult platen
⑱ Setup Manual (this manual)
⑲Driver
⑳ Waste ink tube
①②③④
⑤⑥ ⑦ ⑧
⑨⑩ ⑭⑫⑪
⑰
⑱⑲⑳
⑯
⑮
⑬
X0336

4
Prepare the following items along with the supplied
accessories:
- Ink pouch
Black / Magenta / Cyan / Yellow x 350 ml or more (for each)
White 500 ml or more x 2
- Cleaning solution
- Pretreatment
TIPS
If you are not using white ink and using only
color inks, then prepare a maintenance solution
pouch instead of a white ink pouch.
CAUTION
The printer machine weighs 128 kg (282 lb). Transporting
and installing the printer requires four or more people to
hold it at the ▼-marked positions (which are located where
the printer can be held).
Otherwise the machine may fall down, causing injury or
resulting in failure of the printer.
X0341
Transporting the printer
3

5
Setup of the printer
Remove all the tapes, strings and sheets shown in the below
illustration.
Mount the supplied accessories according to the following
procedures.
Please note that the platen should be mounted after turning on
the power.
Rear cover
CAUTION
Be careful not to touch the claws of mounting portion on the
upper side of the rear cover. Otherwise you may be injured.

X0342
X0005
Removing the protection materials
1
X0343
Mounting the supplied accessories
2

6
Cable clamp
This is used to put the cables together.
Filter cover and Fan filter
Waste ink tank
Insert the waste ink tube into the main body. Fasten the waste
ink tank to the table leg or the like by using two pieces of string,
etc. Insert the waste ink tube into the waste ink tank.
IMPORTANT
If the tip of the waste ink tube is immersed in the
liquid, it will prevent the smooth flow of the
waste ink, to disable the ink suction operation of
the head cleaning function. After the waste ink
tank is fastened, the waste ink tube should be
cut so that the length from the tube connection
is 150 mm. The waste ink tube should be cut
diagonally.
Avoid placing the waste ink tube horizontally as
much as possible, and be sure not to let it bend.
Otherwise the waste ink may have difficulty
flowing through the tube.
TIPS
Install the waste ink tank in the front, because it
must be emptied when the waste ink is full.
X0345
X0344
X0346
150 mm

7
Setu
p
of the
p
rinte
r
Mount the following supplied accessories inside the printer.
Open the cover to the direction aand shift the carriage to
direction s. Put on the gloves that came with the printer and
perform the following work.
Flushing receiver
Install the printer with the hole on the bottom oriented to the
front (there is no difference in white and color sides; they can
be mounted on either side).
IMPORTANT
Make sure that no flushing foam extends off the
outboard end portions of the flushing receiver. If
it does, it may interfere with the nozzle surface
of the head and may result in a problem
concerning firing of the print heads.
Carriage fixing pin
TIPS
The carriage fixing pin will be needed when the
power is turned OFF due to power outage while
the printer is running and the recovery is not
expected for a while.
Secure the pin in the place illustrated above so
as not to lose it.
The front cover will not close completely if the
carriage is fixed with the carriage fixing pin.
X0348
①
②
X0347
X0187

8
Wiper cleaner
TIPS
Waste should be disposed of in accordance with
regulations and laws.
Use the cleaner by expiration date written on the
label. Mount it on the machine immediately after
it is unpacked.
Insert the shaft (a), and push the area with the "PUSH"
indication until it clicks (there is no difference in white and color
sides; they can be mounted on either side).

X0120
(a)
X0349

9
Setu
p
of the
p
rinte
r
Print head
1.
IMPORTANT
When you unpack the head, be careful not to
touch the bottom of the head. Otherwise it may
cause poor printing.
When you mount the head, shift the carriage
toward the center of the printer; to the position
above the platen. If you perform the mounting of
the head when the carriage is directly above the
maintenance unit, it may damage the
maintenance unit or the heads.
TIPS
Do not confuse the color side print head with the
white side print head. The color side (red) print
head is located in front and the white side (white
color) print head on the back.
The gray area (a) illustrated above may be hard
and difficult to remove. If it is, use both hands to
remove it.
2.
Insert the head firmly to direction a.
IMPORTANT
If the print head is not inserted sufficiently, the
part as illustrated in (b) could come into contact
with its bottom surface, which in turn may result
in poor printing. Make sure to insert it to the end.
CAUTION
When mounting the head, be careful not to move the
carriage as much as can be avoided. Your hand may be
caught in the carriage and injured. In addition, the tubes
may be rolled together possibly damaging them.
①
① ①
(b) (b)
X0375
(a)
X0009
white side (white color)
color side (red)