BT Redcare Advanced User manual

EN 50136-2: 2013
EN 50131-10: 2014
Cert No. 1270g
Advanced and
Advanced Extra
Installation Guide

Contents
Introduction 3
Product description 3
Specifications 4
Safety notes 5
Mounting and wiring 6
Removal of cover 6
Mounting 6
Connection terminals 7
Power connections 7
Alarm inputs 7
Outputs 8
Serial data connections 8
Dial capture 8
Ethernet connection 8
Aerial connection 8
Programming 9
Unit initialisation 9
Status display 9
Signal strength 10
Guide to signal strength 10
Path status 10
Pin inputs 11
Default outputs 11
Configuration 13
Pin Learn 13
Configuration menu programming 13
Button configuration 14
Main menu display 15
Inputs 15
Outputs 18
Network 20
Serial connection panel type 25
Diagnostics 26
Restore defaults 27
Web server 28
The menu 28
Main status display 29
Pins 30
Events 30
Users 31
Settings 31
Status 32
Network 32
GPIO 33
Keyswitch 34
Name editor 34
Panel 35
Reports 35
Defaults 35
Logout 36
Web portal and BT Redcare app 36
Compliance with the user access level
requirements of EN 50136 36
Interconnection monitoring 37
Wiring for interconnection monitoring 37
What happens when pins are
configured and wired in this way 38
Example configuration and wiring
for connection to fire panel with
interconnection monitoring 38
Roaming SIMs 39
Panel upload Download and Enhanced
format signalling (SIA/CID) 39
Dial Capture 39
Serial panel connections 39
Connection advice 40
Alarm list 41
Disposal 42
Product disposal instructions for users 42
Disclaimer 42
Glossary 43
Support 43
Approvals 44
Appendix 44
2

Product description
Advanced and Advanced Extra are dual path alarm signalling units for transmitting alarm signals from a
customer’s alarm panel, via the BT Redcare network, to an Alarm Receiving Centre (ARC) using pass-through
mode of operation. Both Advanced and Advanced Extra units are IP primary path with dual SIM 4G/2G
mobile technology as the backup path. The units are designed for use in both Security and Fire systems.
The unit communicates via the BT Redcare Network and a valid TA (Terminal adapter) account must exist
for the unit to communicate. The TA account will have been populated with the serial number of the unit.
Once connected to the platform the unit uses a poll and response check to determine path status. When the
primary path fails the secondary path will take up the polling and reporting parameters of the primary path.
Individual path fails are transmitted over the remaining path. Dual path failure is platform generated.
The unit has 16 general purpose alarm inputs, and 3 outputs, making it suitable for connection to most
common alarm panels. The unit is supplied already fitted with two BT Redcare enabled SIM cards, one an
EE UK fixed SIM and a UK roaming SIM. Both enabled for 4G/2G connectivity.
Advanced Advanced Extra
Primary path fail reporting 30 mins 180 secs
Secondary path fail reporting 5 hours 60 mins
Both paths fail concurrent 60 mins 6 mins
Catastrophic failure (both paths together) 31 mins 4 mins
Alarm Transmission category EN Standards / PD6669 (UK) DP2 DP3
PD6669, EN50131 (2017) Grade 3/2 3
Grade option (Table 10 EN50131-1 2020) 3C, 2F 3E
Previous grade (Pre June 1st 2019) 3 4
Environmental class II II
Information and Substitution security AES256 AES256
Introduction
Figure 1 – Advanced and Advanced Extra unit (not to scale)
1277 3427 5899
1292 2430 4763
1292 2430 4763
Essential Essential IP Essential Extra Advanced Ultimate
1287 5675 8214
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
0832-UKCA-CPR-X0002
2831-CPR-X0011
SEE INSTALL GUIDE
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270g
Model: UC-340 Advanced 9-30V 185mA
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
Advanced
1287 5675 8214 ESA
1287 5675 8214 WPS
1287 5675 8214
DIAL CAP COMMS
NO NCCNO NC TX
B
C
FUNC
DIAL CAP COMMS
NO NCCNO NC RX
BA
C
FUNC
AERIAL
–+
COMMS
NO NCCNO NC
B
C
FUNC
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270
Model: UC-340 Essential 9-30V 165mA
3

Specifications
Size: 95mm x 67mm x 17mm
Weight: 85g
Power: 9V – 30V
Current:
Alarm inputs: 16 General purpose inputs 1–16. (-0.5V – 30V)
Alarm threshold: High >2V, and Low <1.3V
Outputs: 3 x Relay NO C NC (COMMS, FUNC, FIRE). Max rating 1A @ 30V DC
RS232 port: Remote panel access (UDL) and signalling to some intruder panel types
RS485 port: Remote panel access (UDL) and signalling to some intruder panel types
Configuration: Using on board configuration buttons, web portal or app
Processor: STM32
Wireless module: ELS61
GSM/GPRS/EDGE: Dual band 900/1800MHz, maximum transmit power +34.5dBm
LTE : Penta-Band 700 (Bd28)/800 (Bd20)/900 (Bd8)/1800 (Bd3)/2100 MHz (Bd1),
maximum transmit power +24dBm
Operating range: -10 to +50 degrees Celsius, average 90% non condensing humidity
Average Normal Operation Average Max loading (inc. relays
and dial capture operated)
Advanced IP/4G @12V 98mA 185mA
Advanced Extra IP/4G @12V 104mA 214mA
Advanced IP/4G @24V 45mA 100mA
Advanced Extra IP/4G @24V 45mA 100mA
4

Safety notes
Warning: Read all safety warnings and instructions. Failure to heed warnings and follow
instructions may result in electric shock, fire risk and/or personal injury.
Work area safety
• Keep work area clean, well lit and free of obstacles.
• Keep floor and walkways clear of cables and materials to avoid trip hazards.
• Keep children and bystanders away while performing installation and
maintenance work.
• Remove any left over materials when finished and keep all items away from children
and pets.
Personal safety
• Stay alert and attentive. A moment of inattention may result in personal injury.
• Do not perform installation or maintenance work when tired or under the influence
of medication, drugs or alcohol.
• Upon commencing work on security system enclosures and components, ensure
the item is securely fixed to the wall and that no components or contents such as the
battery can fall and cause personal injury.
Electrical safety
• Exercise care when working inside security system enclosures:
‑ Metallic tools, fingers, body parts or jewellery coming into contact with mains
wiring and terminals may cause electric shock.
‑ Metallic tools or jewellery coming into contact with battery terminals may cause
sparks, personal injury or create a fire risk.
• Exercise care when drilling into, or inserting fasteners into walls. Pipes and wiring may
be present in the wall and contact with tools or fasteners may provide risk of electric
shock, damage to premises services, or create a fire risk. Locate wiring, pipes and
services first to avoid accidents.
5

Removal of cover
The top cover can be removed by gently releasing each of the four clips on the base of
the unit by pushing the clips outward with a screwdriver blade.
Regular access to the inside of the unit should not be required, although occasional access
may be required to access the SIM cards.
Mounting
The unit should be mounted inside a suitable robust enclosure, using the sticky mounting
pads supplied.
For security installations the enclosure must meet or exceed the protection requirements
of the particular security grade for the whole installation as per EN 50131-1
For fire alarms it is recommended the signalling unit is mounted within an enclosure
separate from the fire alarm panel or fire alarm power supply.
Caution: mounting the signalling unit within fire alarm panel or fire alarm power supply
enclosure might invalidate their compliance with EMC regulatory requirements.
The separate enclosure must meet the requirements of EN 54-2 and EN 54-21 associated
with access restriction to installer level 3, ingress protection to IP30 or above and power
supply integrity. The transmission of fire alarm signals and the state of the fault and
acknowledge outputs on the signalling unit shall be displayed at the separate enclosure or
at the fire alarm panel.
If the fire panel and the separate enclosure are some distance apart (i.e. not within line of
sight) then the indications should be at the panel.
For optimum performance the supplied aerial should be mounted vertically outside of and
away from the housing by removing the adhesive backing. Ideally the aerial should not be
mounted on a metal surface. The aerial should be installed a distance of 20cm or greater
away from any user or bystander.
Figure 2 – Layout of terminals (not to scale)
Mounting and wiring
1277 3427 5899
1292 2430 4763
1292 2430 4763
Essential Essential IP Essential Extra Advanced Ultimate
1287 5675 8214
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
0832-UKCA-CPR-X0002
2831-CPR-X0011
SEE INSTALL GUIDE
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270g
Model: UC-340 Advanced
9-30V 185mA
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
Advanced
1287 5675 8214 ESA
1287 5675 8214 WPS
1287 5675 8214
DIAL CAP COMMS
NO NCCNO NC TX
B
C
FUNC
DIAL CAP COMMS
NO NCCNO NC RX
BA
C
FUNC
AERIAL
–+
COMMS
NO NCCNO NC
B
C
FUNC
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270
Model: UC-340 Essential
9-30V 165mA
6

Connection terminals
The screw terminals for the alarm inputs are suitable for use with a standard 3mm
blade terminal screwdriver.
Power connections
Power to the unit is via 2 screw terminals at the centre, with positive to the right nearest Pin 9.
The supply voltage range is 9V to 30V. The unit is designed to be connected to the auxiliary
power output on an associated alarm panel, or separate powered enclosure. For use with
intruder alarm panels the power supply must meet the requirements of EN 50131–6.
For use with Fire alarm panels the power supply must meet the requirements of EN 54–4
and the unit must be mounted in the same enclosure as the power supply from which it
derives its power. Ensure the power source is sufficient to power all devices connected.
See the power requirements in the specification section for more information.
The account at the Alarm Receiving Centre (ARC) should be put ‘on test’ before power
up, as signals will be sent following initialisation.
Alarm inputs
The unit has 16 alarm inputs which are presented on screw terminals along the bottom of
the unit. These are labelled as Pin 1–8 and 9–16.
By default the 16 alarm inputs require a positive condition to be presented to send an
alarm (Default = Positive applied). This can be changed using the Pin Learn button or
through the configuration menu. See later section on Configuration.
1287 5675 8214
1287 5675 8214
Input (Pin) Use
1 Fire alarm (When programmed Fire NAK and ACK outputs operate in conjunction with Pin 1)
2 Fire Fault or Hold up alarm
3Intruder alarm
4 Open / Close (Set / Unset) (FUNC output can be set up as RPS in conjunction with Pin 4)
5 –10 General alarm
11 ATS input (BSIA F175 mode) (Can be reprogrammed as a normal alarm pin)
13 AC Fail alarm (has a 7 minute delay which can be altered in programming)
14 –16 General alarm
Figure 3 – Alarm input allocations. (Functions must be agreed with your ARC)
7

Outputs
Three relay outputs are provided on screw terminals at the top of the unit.
Output 1 is COMMS, Output 2 is FUNC, and Output 3 is FIRE.
For fire alarm installations the indication of ‘acknowledgement of fire alarm’ and ‘SPT
fault’ messages must be provided by the fire panel into which the SPT is mounted.
System fault indications which are notified by the line fault output (Output 1) must be
latched by the fire panel as required by EN 54-21.
See the further sections on outputs for a full explanation.
Serial data connections
The serial data connection labelled TX, RX, B and A is configurable for RS485 or
RS232 connection depending on the panel.
This is done in the configuration menu. These ports allow serial alarm panel connection.
See Panel Upload Download section.
Dial Capture
The Dial Capture (DIAL CAP) terminals enable interfacing with an alarm panel’s digital
communicator. The alarm panel can then send SIA, CID or Fast Format messages through
the unit to the Alarm Receiving Centre.
Dial Capture can also be used for upload download UDL allowing remote access with
some types of alarm panel.
Ethernet connection
The Ethernet port needs to be connected to a suitable Ethernet network using CAT5
cable. For most IP installations, a standard Ethernet patch cable can be used. The unit
monitors the valid presence of a 10/100 Mbit Ethernet link.
Aerial connection
Connect the supplied aerial to the MMCX connector on the top right of the unit. The
aerial should be placed in a vertical position that receives the best wireless coverage.
Carry out a survey to establish the best location. If necessary, a selection of high gain and
extension aerials can be purchased from the BT Redcare shop at btinstallershop.com
1287 5675 8214
1287 5675 8214
1287 5675 8214
8

Unit initialisation
The unit will immediately attempt to connect to the BT Redcare platform over the
configured paths. The unit will typically complete path establishment in the following
times from power up.
Status display
The unit clearly displays its status on the OLED. In its normal working state, the unit will
cycle its display.
IP 120s
4G/2G 120s
IP Path and if registered with
the platform.
Path: Ethernet
Registered
Mobile Path and if registered with
the platform.
Path: Mobile
Registered
Service Grade – shows the EN
Performance category. DP2 for
Advanced, DP3 for Advanced
Extra.
Service Grade
Redcare DP3
Shows the mobile network that
the device is connected to.
Mobile1 Operator
EE
Signal strength – network type
(4G or 2G) received wireless
signal strength in dBm and signal
strength indicator bars. Two bars
or more is the recommended signal
level required.
Mobile1 Strength
4G [ ] [-103]
The performance category can only be determined by the unit while in contact with
the platform. The unit will not show the performance category until at least one path is
registered and the profile can be retrieved from the platform.
Pin status – any outstanding alarm
pins will be shown. If no pins are in
the alarm state, then pin status will
not be shown.
Alarms Battery
Low Battery
Alarms GPI Alarm
3
Figure 4 – time to commission paths after unit power up
Programming
The unit may also show Low
Battery if the supply voltage is
below the supply threshold.
9

Signal strength
Signal strength that is:
• On 2G below -90dBm = X will be displayed
• On 2G between -90 and -85, 1 bar will
be displayed
• On 2G between -85 and -80, 2 bars will
be displayed
• On 2G between -80 and -75, 3 bars will
be displayed
• On 2G above -75dBm, 4 bars will
be displayed
Signal strength that is:
• On 4G below -120dBm = X will be displayed
• On 4G between -120 and -110, 1 bars will
be displayed
• On 4G between -110 and -100, 2 bars will
be displayed
• On 4G between -100 and -90, 3 bars will
be displayed
• On 4G above -90dBm, 4 bars will be displayed
Path status
The state of the communication paths is indicated by the OLED display, both the IP
and mobile path have the following possible path status:
• Up No Reg – path is up but not registered with the platform.
• Registered – has contacted the platform and successfully registered.
• Alarm/ACK – Alarm is being transmitted and awaiting acknowledgement.
• Down – the path has lost connectivity to the platform and is trying to reconnect.
Note: When fully commissioned over both paths, then both paths should be registered.
Guide to signal strength
Figure 5 – Signal strength chart
Figure 6 – typical display cycling on a fully commissioned unit with a good signal strength and Pin 4 in the alarm or open state.
Poor Good Very Good Excellent
Path: Ethernet
Registered
Path: Mobile
Registered
Alarms GPI Alarm
4
Mobile1 Operator
EE
Service Grade
Redcare DP3
Mobile1 Strength
4G [ ] [-103]
X or 1 bar – try to improve the signal by moving the unit, aerial or using an extn or high gain aerial –
available from btinstallershop.com
10

Pin inputs
Of the 16 alarm pin inputs, all behave as general purposes inputs with the following exceptions:
• Pin 1 must be used for Fire alarm when ACK NAK
outputs are used for Fire panels. The signalling
unit, when configured, provides an acknowledge
and not acknowledged indication via use of
outputs 2 (FUNC) and 3 (FIRE).
• Pin 4 can have an RPS output or a Keyswitch
associated with it. (See output 2 RPS or a
Keyswitch (N/A for FIRE config)).
• Pin 11 acts as an ATS input as per the
requirements of the BSIA form 175 document.
This applies only when output 1 is set to BSIA
mode. N/A when configured for Fire.
• Pin 13 acts as an AC fail input and therefore has
a default 7 minute delay before a Pin 13 alarm is
transmitted. It also has a 7 minute delay before
a reset is sent. On presenting an alarm condition
to Pin 13, the unit’s display will show the alarm
immediately but 7 minutes of constant alarm
condition needs to elapse before transmission.
Similarly, restoring Pin 13 will immediately
remove Pin 13 from the display, but 7 minutes
of constant restore condition needs to elapse
before transmission of Pin 13 restore.
• The 7 minute time delay can be configured
through the web portal or app by typing a new
value up to 99 (mins) in the ‘Mains Fail delay’
field. If the ‘Mains Fail delay’ is set to 0, then Pin
13 can be used as a general purpose alarm input.
(Subject to ARC acceptance).
• Pins 1 – 16 can be set up for End of Line and Dual
End of Line interconnection monitoring see
descriptions on end of line monitoring.
Default outputs
Output 1 (COMMS)
Output 1 acts as the Communications fail output.
The mode of operation can be selected through the
configuration menu (see Configuration section).
1. BSIA form 175 output
This allows the alarm panel to interrogate path
faults as single path or dual path. By default the
relay output will switch, following either path
fail, once the relevant timer has expired.
If ATS input (Pin 11) is toggled during the fail
period, e.g. (panel interrogation) then Output 1
will either switch back to indicate a single path
failure, or remain operated to indicate a dual
path failure.
The unit also supports inverted mode BSIA175
operation by learning Pin 11 to be positive
removed.
2. Single path fault
Will operate when either path is in fault.
3. Dual path fault
The relay will operate when both the IP
and Mobile path are in fault.
4. IP Path fault
To be used in conjunction with Output 2
for the Mobile path.
Condition Relay
Terminal
Power Off Output 1 C <-> NC
Path Up and Registered Output 1 C <-> NO
Path fail Output 1 C <-> NC
Output 1 operation as follows:
Relay status with path fail in operation
NO C
COMMS
NC
11

Output 2 (FUNC)
Output 2 has a number of configuration options:
1. Dual path fault:
Will operate when both paths are in fault.
2. User control output:
This can be switched on and off from the web
portal or the app.
3. Mobile path fault output:
In this case Output 1 is set as the IP path fault
output, and Output 2 as the Mobile path fault
output.
4. RPS output for Pin 4:
The output will operate when input Pin 4 is
triggered. It will return to normal when an
acknowledge signal is returned from the ARC.
The output has a minimum operation time of 1s.
When the acknowledgement is received in less
than 1 second after Pin 4 is triggered then the
output will remain operational for 1s.
5. Fire NAK output:
When configured in this way, Output 2 will
activate after a Pin 1 alarm is sent and no
acknowledgement from the platform is received
for 80s. By default Output 2 is set to Dual
path fault.
6. Keyswitch:
Set or unset the alarm system in conjunction
with the BT Redcare app.
Output 3 (FIRE)
1. User operated:
The default setting for output 3. This can be
operated by the web portal or the app.
2. Fire ACK output:
When configured in this way, output 3 will activate
when an acknowledgment to a Pin 1 alarm is
received. It will de-activate when Pin 1 resets.
3. Keyswitch:
Set or unset the alarm system in conjunction with
the BT Redcare App.
Keyswitch Mode (Visible when output
2 or 3 set to Keyswitch)
• Momentary – momentary pulse to allow set and
unset of alarm panel with customer app.
• Latched – Latched output option to allow set
and unset of panel with customer app. Used in
conjunction when setting output 2 as Keyswitch.
Default Outputs 1, 2 and 3:
• Output 1 is set to BSIA 175 and will operate if
either path is in fault.
• Output 2 is set to Dual path fault. This allows
a choice for simple installations for PD6669
without reprogramming.
• Output 3 is set to User operated.
Fire output settings:
To ensure that the Advanced and Advanced Extra
units can inform the fire alarm panel of status as per
the requirements of EN 54, the outputs need to be
configured as follows:
Output 1:
COMMS – Single Path fail – will operate when
either signalling path fails.
Output 2:
FUNC – Fire NAK – will operate after a Pin 1 alarm
is sent and no acknowledgement from the Alarm
Receiving Centre (ARC) is received for 80s.
Output 3:
FIRE – Fire ACK – will operate when an
acknowledgment to a Pin 1 alarm is received from
the ARC. It will return to normal when Pin 1 is reset.
Output 1 will be operated in the normal state. This
ensures that, in the unlikely event of a total failure
of the unit, the fire panel will still detect a state
change on its fault input.
Condition Fire ACK Relay
Terminal
Power Off Output 3 C <-> NC
Not in ACK (idle) Output 3 C <-> NO
ACK Output 3 C <-> NC
Fire NAK Relay
Terminal
Power Off Output 2 C <-> NC
Not in NAK (idle) Output 2 C <-> NO
NAK (no ACK for
80 seconds) Output 2 C <-> NC
The NAK and ACK relay operate
in the following mode:
12

Pin Learn
For speed of installation a single button press Pin Learn is available.
All pins to be used should be wired in and all the pins should be in the
non alarm state. No tampers should be active (if wired in) and Pin 4
(open/close) should represent the system being set/closed.
When ready, press and hold the down arrow for 3s. ‘Notice – Done!’
is displayed when finished. This has completed the Pin Learn. There
is also an option to learn the pins within the configuration menu.
Configuration menu programming
The unit is supplied pre-configured with factory default values.
For most installations no changes to the configuration are required.
The unit can either be configured by using the on-board configuration
menu driven by the buttons, or through the installer app or web portal.
Some configurations are only available through the app or web portal.
For use of the app or web portal remotely, written authorisation is
required from a Level 2 user.
A minority of sites may require minimal configuration changes at
installation, and most of these will be achievable through the button
configuration, e.g.:
• Change the individual pin status.
• Enable dual end of line for interconnection monitoring.
• Change the IP mode from dynamic to static, and allocate a static
IP address/subnet gateway address.
• Change the comms fail output type etc.
Notice –
Done!
Configuration
Press & Hold for Pin Learn
13

When in the main menu, each press of will step to the next menu item down.
Use to step back up and eventually return to the top of the menu. The full main
menu options are shown in Fig. 7.
Pressing the Enter button on any menu item will enter the sub-menu and take you into
edit mode. This will allow the function to be changed. The structure of the sub-menu
depends on the menu item.
Button configuration
The button configuration mode is entered by holding
down the centre configuration button (Enter) for 3s.
Some menu items have more options. E.g. Output 2 has four options to set the comms
fault output type. On such menus, press the Enter button to enter the sub-menu, then
use the down and up arrows to increment through the options with each press. Holding
the Enter button for 5s will save changes. Display will show ‘Notice – Saved!’
Some more complex menu items use the Enter button to also step through additional
items in the sub-menu. E.g. Network IP addresses to be input.
Edit mode can be exited at any time, without saving changes, by pressing for 5s.
This will return you to the sub-menu that you were making changes in.
The configuration menu can be exited at any time without saving any changes by pressing
for 5s. This will take you back to the scrolling status display.
The unit will then display
‘Configuration’.
Press the Enter button again
and the display will show the
first menu option.
Configuration
Inputs Inputs
Output Type 1*
Single Path Fault
Notice –
Saved!
You know you are in edit mode
and that changes can be made
by a * next to the menu title.
Typically, many menu items simply
have two options, use the down and
up arrow to switch between the two.
Press and hold the Enter button to
save changes. Display will show
‘Notice – Saved!’
Inputs
14

Main menu display
Figure 7 – button configuration main menu options
Inputs
Pin Learn
The polarity of pins can be learnt by pressing and holding the down arrow for 5s.
The display will show ‘Notice – Done!’.
Pin Learn can also be carried out through the configuration menu.
Example – to learn the pin polarity in the configuration menu:
• Access the button configuration menu by holding the Enter button.
‘Configuration’ is displayed.
• Press Enter button again.
• The display now shows ‘Pin Learn’.
• Press and hold the Enter button – the display shows ‘Notice – Done!’.
Edit mode can be exited at any time, without saving changes, by pressing for 5s.
This will return you to the sub-menu that you were making changes in.
The configuration menu can be exited at any time without saving any changes by pressing
for 5s. This will take you back to the scrolling status display.
Configuration
Pin Learn
Inputs
Notice –
Done!
1
3
2
Press and hold
Configuration Version Exit
Inputs Output Type Network Serial Panel
Type Diagnostics Restore
Defaults Back
Pin Learn
Input Sense
Inputs EOL
Back
Output Type 1
Output Type 2
Output Type 3
Back
DSl/FTTP Mode
IP Addr
Subnet Addr
Gateway Addr
DNS Addr 1
DNS Addr 2
Tunnel Port
Web Passcode
Back
Panel
Type
Back
Web
Server
Back
15

Input Sense
The polarity of the pins can manually be configured by the installer. This is in addition
to the Pin Learn function described earlier.
Example – to configure Pin 4 to be positive removed:
ation
n
• Access the configuration menu by holding Enter button for 3 seconds, press the Enter
button again, the display will show ‘Pin Learn’. Press the down arrow. The display will
show ‘Input Sense’. Press the Enter button again to enter Input Sense. Pin 1 and status
will be shown.
• Use the down arrow to step through the pins. Once the desired pin is reached press the
Enter button. * will be displayed. Use down or up arrow to change to High or Low.
• High (positive applied) or Low (positive removed).
• Once selected hold the Enter button down till ‘Notice – Saved!’ is displayed.
• Then it will return to the position in the menu for you to select another pin or use the
down arrow to step through all pins to get to the Back option.
Edit mode can be exited at any time, without saving changes, by pressing for 5s.
This will return you to the sub-menu that you were making changes in.
The configuration menu can be exited at any time without saving any changes by pressing
for 5s. This will take you back to the scrolling status display.
4
2
6
8
High (positive applied) or
Low (positive removed).
5
3
1
7
9
Press until
Press until
Press and hold
Configuration Inputs
Inputs Sense
Inputs Sense 4
High
Inputs Sense 1
High
Inputs Sense 4*
High
Inputs Sense 4*
Low
Notice –
Saved!
Pin Learn
16

Inputs EOL
The alarm inputs (pins) can be set to the following modes:
• None – (Alarm and Restore)
• EOL (Single end of line mode) – (Alarm, Restore and Cut)
• DEOL (Dual End of line mode) – (Alarm, Restore, Cut and Short)
Example – configure Pin 1 for DEOL
This allows the unit to monitor the wiring to the alarm panel contacts.
• Access the configuration menu by holding the Enter button for 3s. Press the Enter
button again, the display will show ‘Pin Learn’. Press the down arrow twice. The display
will show ‘Inputs EOL’. Press the Enter button again to enter Input EOL. ‘EOL 1 = None’
will be shown.
• Use the down arrow to step through the pins. Once the desired pin is reached press the
Enter button. * will be displayed. Use down or up arrow to change to None, EOL
or DEOL.
• Once selected hold the Enter button down till ‘Notice – Saved!’ is displayed.
• Then it will return to the same position in the menu for you to select another pin or
use the down arrow to step through all pins to get to the Back option.
Edit mode for that part of the menu can be exited at any time, without saving changes,
by pressing for 5s. This will return you to the sub-menu that you were making
changes in.
The configuration menu can be exited at any time without saving any changes by pressing
for 5s. This will take you back to the scrolling status display.
n
n4
2
6
8
5
3
1
7
Press and hold
Press twice
Press until shows
Configuration Inputs
Inputs EOL
EOL 1*
None
EOL 1
None
EOL 1*
DEOL
Notice –
Saved!
Pin Learn
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Outputs
The three relay outputs can be configured as follows:
1. Output type 1 (COMMS):
• BSIA 175 Mode – operates when either path is in fault but in conjunction with Pin 11
ATS allows the panel to interrogate the device to determine a single or dual path
fault (default).
• Single path fault – operates when either path is in fault.
• Dual path fault – operates when both paths are in fault.
• IP path fault – operates when the IP path is in fault.
2. Output type 2 (FUNC):
• Dual path fault – operates when both paths are in fault (default).
• User – allow the relay to be operated remotely via the app or portal (default).
• Mobile path fault – operates when the mobile path is in fault.
• RPS – return path signal operates in conjunction with Pin 4.
• Fire NAK – Fire pin not acknowledged. Operates in conjunction with Pin 1.
• Keyswitch – Set and unset the alarm system in conjunction with the BT Redcare app.
3. Output type 3 (FIRE):
• User – allow the relay to be operated remotely via the app or portal.
• Fire ACK – Fire pin acknowledged. Operates in conjunction with Pin 1 (default).
• Keyswitch – Set and unset the alarm system in conjunction with the BT Redcare app.
Keyswitch mode:
• Momentary – allow the FUNC relay, when set to Keyswitch, to be operated remotely
via the app or portal by one pulse of the relay (default).
• Latched – allow the FUNC relay, when set to Keyswitch, to be operated remotely via
the app or portal by latching the relay.
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Example – configure Output 1 (COMMS) for a single path fault
• Access the configuration menu by holding Enter button for 3s. Press the Enter button
again, the display will show ‘Pin Learn’. Press the down arrow until ‘Output Type’ is
displayed. Press the Enter button again. The display will show the default setting for
Output type 1. Use the down arrow to step through the Output types. Once the desired
output is reached press the Enter button. * will be displayed. Use down or up arrow to
change to the required configuration for that output.
• Once selected hold the Enter button down till ‘Notice – Saved!’ is displayed.
• Then it will return to the same position in the menu for you to select another output
or use the down arrow to step through all outputs to get to the Back option.
Edit mode for that part of the menu can be exited at any time, without saving changes,
by pressing for 5s. This will return you to the sub-menu that you were making
changes in.
The configuration menu can be exited at any time without saving any changes by pressing
for 5s. This will take you back to the scrolling status display.
n
n4
2
65
7
3
1
Press and hold
Configuration Inputs
Output Type 1
BSIA 175
Output Type 1*
Single Path Fault
Output Type 1*
BSIA 175
Notice –
Saved!
Output Type
19

Network
The programming options under the network sub-menu are:
• DSL/FTTP mode – Allows the unit to be changed between dynamic (DHCP client)
or Static mode. Default setting is DHCP. The Ethernet port will attempt to obtain
an IP address from a DHCP server on the LAN.
• IP address – shows current IP address but can also be configured for a static IP address.
• Subnet mask address – shows current subnet address but can also be configured
for a customer’s subnet address.
• Gateway address – shows current gateway address but can also be configured for a
customer’s gateway address.
• DNS Address 1 – can be configured to use specific DNS servers.
• DNS Address 2 – can be configured to use specific DNS servers.
• Tunnel Port – Port 443 is default but there is an option to use 10443.
• Web passcode – used in conjunction with installer and customer apps.
When DHCP is set to disabled this then sets the unit in Static IP addressing mode.
Example – To change from DHCP to Static mode:
• Access the configuration menu by holding the Enter button for 3s. Press the Enter
button again, the display will show ‘Pin Learn’. Press the down arrow until ‘Network’ is
displayed. Press the Enter button again. ‘DSL/FTTP Mode’ is displayed. Press the Enter
button. * will be displayed. Use up arrow to switch to Static IP addressing.
• Once selected hold the Enter button down till ‘Notice – Saved!’ is displayed.
Edit mode for that part of the menu can be exited at any time, without saving changes,
by pressing for 5s. This will return you to the sub-menu that you were making
changes in.
The configuration menu can be exited at any time without saving any changes by pressing
for 5s. This will take you back to the scrolling status display.
n
n
4
2
6
5
7
3
1Configuration Inputs
DSL/FTTP Mode
DHCP
DSL/FTTP Mode *
Static
DSL/FTTP Mode*
DHCP
Notice –
Saved!
Network
Press until shows
Press and hold
20