BT Redcare Essential User manual

EN 50136-2: 2013
EN 50131-10: 2014
Cert No. 1270g
Essential
Installation Guide

Contents
Introduction 3
Product description 3
Specifications 4
Safety notes 5
Mounting and wiring 6
Removal of cover 6
Mounting 6
Connection terminals 7
Power connections 7
Alarm inputs 7
Outputs 8
Serial data connections 8
Dial capture 8
Aerial connection 8
Programming 9
Unit initialisation 9
Status display 9
Signal strength 10
Guide to signal strength 10
Path status 10
Pin inputs 11
Outputs 11
Configuration 12
Pin Learn 12
Configuration menu programming 12
Button configuration 13
Main menu display 14
Inputs 14
Outputs 17
Network 18
Serial connection panel type 19
Restore defaults 20
Web portal and BT Redcare app 20
Compliance with the user access level
requirements of EN 50136 20
Interconnection monitoring 21
Wiring for interconnection monitoring 21
What happens when pins are configured
and wired in this way 22
Panel Upload Download and Enhanced
format signalling (SIA/CID) 23
Dial Capture 23
Serial panel connections 23
Connection advice 24
Alarm list 25
Disposal 26
Disclaimer 26
Glossary 27
Support 27
Approvals 28
Appendix 29
2

Product description
Introduction
The BT Redcare Essential unit is a wireless single path, roaming SIM, alarm signalling
unit for transmitting alarm signals from a customer’s alarm panel, via the BT Redcare
network to an Alarm Receiving Centre (ARC) using pass-through mode of operation.
The Essential unit has a UK roaming SIM with 4G/2G mobile technology.
The unit communicates via the BT Redcare network and a valid TA (Terminal adapter)
account must exist for the unit to communicate. The TA account will have been
populated with the serial number of the unit. Once connected to the platform the unit uses
a poll and response check to determine path status . Path fail alarm is platform generated.
The unit has 8 general purpose alarm inputs, and 2 outputs, making it suitable for
connection to most common alarm panels.
The unit is supplied already fitted with a BT Redcare enabled SIM card.
Primary path fail reporting 60mins
Alarm transmission category EN standards / PD6669 (UK) SP2
PD6669, ENSO131 (2017) Grade 2
Grade option (Table 10 EN50131-1 2020) 2A, 2B
Environmental class II
Information and substitution security AES256
Figure 1 – Essential unit (not to scale)
1277 3427 5899
1292 2430 4763
1292 2430 4763
Essential Essential IP Essential Extra Advanced Ultimate
1287 5675 8214
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
0832-UKCA-CPR-X0002
2831-CPR-X0011
SEE INSTALL GUIDE
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270g
Model: UC-340 Advanced
9-30V 185mA
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
Advanced
1287 5675 8214 ESA
1287 5675 8214 WPS
1287 5675 8214
DIAL CAP COMMS
NO NCCNO NC TX
B
C
FUNC
DIAL CAP COMMS
NO NCCNO NC RX
BA
C
FUNC
AERIAL
–+
COMMS
NO NCCNO NC
B
C
FUNC
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270
Model: UC-340 Essential
9-30V 165mA
3

Average Normal Operation Average Max loading (inc. relays
and dial capture operated)
2G/4G unit @12V 70mA 165mA
Specifications
Size: 95mm x 67mm x 17mm
Weight: 73g
Power: 9V – 30V
Current:
Alarm inputs: 8 General purpose inputs 1–8. (-0.5V – 30V)
Alarm threshold: High >2V, and Low <1.3V
Outputs: 2 x Relay NO C NC (COMMS, FUNC). Max rating 1A @ 30V DC
RS232 port: Remote panel access (UDL) and signalling to some intruder panel types
RS485 port: Remote panel access (UDL) and signalling to some intruder panel types
Configuration: Using on-board configuration buttons, web portal or App
Processor: STM32
Wireless module: EL S61
GSM/GPRS/EDGE: Dual band 900/1800MHz, maximum transmit power +34.5dBm
LTE : Penta-Band 700 (Bd28)/800 (Bd20)/900 (Bd8)/1800 (Bd3)/2100 MHz (Bd1),
maximum transmit power +24dBm
Operating range: -10 to +50 degrees Celsius, average 90% non condensing humidity
4

Safety notes
Warning: Read all safety warnings and instructions. Failure to heed warnings and follow
instructions may result in electric shock, fire risk and/or personal injury.
Work area safety
• Keep work area clean, well lit and free of obstacles.
• Keep floor and walkways clear of cables and materials to avoid trip hazards.
• Keep children and bystanders away while performing installation and
maintenance work.
• Remove any left over materials when finished and keep all items away from children
and pets.
Personal safety
• Stay alert and attentive. A moment of inattention may result in personal injury.
• Do not perform installation or maintenance work when tired or under the influence
of medication, drugs or alcohol.
• Upon commencing work on security system enclosures and components, ensure
the item is securely fixed to the wall and that no components or contents such as the
battery can fall and cause personal injury.
Electrical safety
• Exercise care when working inside security system enclosures:
‑ Metallic tools, fingers, body parts or jewellery coming into contact with mains
wiring and terminals may cause electric shock.
‑ Metallic tools or jewellery coming into contact with battery terminals may cause
sparks, personal injury or create a fire risk.
• Exercise care when drilling into, or inserting fasteners into walls. Pipes and wiring may
be present in the wall and contact with tools or fasteners may provide risk of electric
shock, damage to premises services, or create a fire risk. Locate wiring, pipes and
services first to avoid accidents.
5

Figure 2 – Layout of terminals (not to scale)
Mounting and wiring
Removal of cover
The top cover can be removed by gently releasing each of the 4 clips on the base of
the unit by pushing the clips outward with a screwdriver blade.
Regular access to the inside of the unit should not be required, although occasional
access may be required to access the SIM card.
Mounting
The unit should be mounted inside the alarm panel, or inside a separate powered
housing, using the sticky mounting pads supplied.
The enclosure must meet or exceed the protection requirements of the particular
security grade for the whole installation as per EN 50131-1.
For optimum performance the supplied aerial should be mounted vertically outside of
and away from the housing by removing the adhesive backing. Ideally the aerial should
not be mounted on a metal surface. The aerial should be installed a distance of 20cm
or greater away from any user or bystander.
1277 3427 5899
1292 2430 4763
1292 2430 4763
Essential Essential IP Essential Extra Advanced Ultimate
1287 5675 8214
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
0832-UKCA-CPR-X0002
2831-CPR-X0011
SEE INSTALL GUIDE
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270g
Model: UC-340 Advanced
9-30V 185mA
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
Advanced
1287 5675 8214 ESA
1287 5675 8214 WPS
1287 5675 8214
DIAL CAP COMMS
NO NCCNO NC TX
B
C
FUNC
DIAL CAP COMMS
NO NCCNO NC RX
BA
C
FUNC
AERIAL
–+
COMMS
NO NCCNO NC
B
C
FUNC
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270
Model: UC-340 Essential
9-30V 165mA
6

Connection terminals
The screw terminals for the alarm inputs are suitable for use with a standard 3mm
blade terminal screwdriver.
Power connections
Power to the unit is via 2 screw terminals at the centre, with positive to the right nearest Pin 5.
The supply voltage range is 9V to 30V. The unit is designed to be connected to the Auxiliary
power output on an associated alarm panel, or separate powered enclosure. For use with
intruder alarm panels the power supply must meet the requirements of EN 50131-6.
Ensure the power source is sufficient to power all devices connected. See the power
requirements in the specification section. The account at the Alarm Receiving Centre (ARC)
should be put ‘on test’ before power up, as signals will be sent following initialisation.
Alarm inputs
The unit has 8 alarm inputs which are presented on screw terminals along the bottom of
the unit. These are labelled as Pin 1-4 and 5-8.
By default the 8 alarm inputs require a positive condition to be presented to send an
alarm. (Default = Positive applied). This can be changed using the Pin Learn button or
through the configuration menu. See later section on Configuration.
Input (Pin) Use
1
2 Hold up alarm
3Intruder alarm
4 Open / Close (Set / Unset)
5 – 8 General alarm
Fig 3 – Alarm input allocations. (Functions must be agreed with your ARC).
1287 5675 8214
DIAL CAP COMMS
NO NCCNONCTX
B
C
FUNC
DIAL CAP COMMS
NO NCCNONCRX
BA
C
FUNC
AERIAL
DIAL CAP
–+
COMMS
NO NCCNONC
B
C
FUNC
Essential
SEE INSTALL GUIDE
1287 5675 8214
DIAL CAP COMMS
NO NCCNONCTX
B
C
FUNC
DIAL CAP COMMS
NO NCCNONCRX
BA
C
FUNC
AERIAL
DIAL CAP
–+
COMMS
NO NCCNONC
B
C
FUNC
Essential
SEE INSTALL GUIDE
7

Outputs
Two relay outputs are provided on screw terminals at the top of the unit.
Output 1 is COMMS, Output 2 is FUNC.
See the further sections on outputs for a full explanation.
Serial data connections
The serial data connection labelled TX, RX, B and A is configurable for RS485
or RS232 connection depending on the panel.
This is done in the configuration menu.
These ports allow serial alarm panel connection. See Panel Upload Download section.
Dial Capture
The Dial Capture (DIAL CAP) terminals enable interfacing with an alarm panel’s digital
communicator. The alarm panel can then send SIA, CID or Fast Format messages through
the unit to the Alarm Receiving Centre.
Dial Capture can also be used for upload download UDL allowing remote access with
some types of alarm panel.
Aerial connection
Connect the supplied aerial to the MMCX connector on the top right of the unit.
The aerial should be placed in a vertical position that receives the best wireless
coverage. Carry out a survey to establish the best location. If necessary, a selection
of high gain and extension aerials can be purchased from the BT Redcare shop
at btinstallershop.com
8

Programming
Unit initialisation
The unit will immediately attempt to connect to the BT Redcare platform over the
mobile paths. The unit will typically complete path establishment in the following time
from power up.
The unit sends a ‘System Reset’ event (Pin 984,1) over the first available path, followed
by a ‘Unit Restarted’ restore (Pin 984,3) within two seconds. The unit also sends the
state of all 8 pins and low battery alarm restore. Sending these alarm states at start up
helps to ensure that the ARC alarm handling software reflects the true state of all pin
alarms after start up.
Status display
The unit clearly displays its status on the OLED. In its normal working state, the unit will
cycle its display.
Mobile Path and if registered
with the platform.
Signal strength – network type
(4G or 2G) received wireless
signal strength in dBm and signal
strength indicator bars. Two bars
or more is the recommended signal
level required.
The performance category can only be determined by the unit while in contact with
the platform. The unit will not show the performance category until the mobile path
is registered with the platform when it will retrieve the performance grade.
4G/2G 120s
Figure 4 – time to commission paths after unit power up
Signal Strength
4G [ ] [-103]
Path: Mobile
Registered
Service Grade
Redcare SP2
Alarms GPI Alarm
3
Alarms Battery
Low Battery
Service Grade – The EN
Performance category SP2
will be shown.
Shows the mobile network that
the device is connected to.
Mobile1 Operator
EE
The unit may also show Low
Battery if the supply voltage is
below the supply threshold.
Pin status – any outstanding alarm
pins will be shown. If no pins are in
the alarm state, then pin status will
not be shown.
9

Signal strength:
Signal strength that is:
• On 2G below -90dBm = X will be displayed
• On 2G between -90 and -85, 1 bar will
be displayed
• On 2G between -85 and -80, 2 bars will
be displayed
• On 2G between -80 and -75, 3 bars will
be displayed
• On 2G above -75dBm, 4 bars will
be displayed
Signal strength that is:
• On 4G below -120dBm = X will be displayed
• On 4G between -120 and -110, 1 bar will
be displayed
• On 4G between -110 and -100, 2 bars will
be displayed
• On 4G between -100 and -90, 3 bars will
be displayed
• On 4G above -90dBm, 4 bars will be displayed
Path status
The status of the communication path is indicated by the OLED display.
The mobile path status has the following possible status:
• Up No Reg – path is up but not registered with the platform.
• Registered – has contacted the platform and successfully registered.
• Alarm/ACK – alarm is being transmitted and awaiting acknowledgement.
• Down – the path has lost connectivity to the platform and is trying to reconnect.
Note: When fully commissioned the mobile path should be registered.
Guide to signal strength
Figure 5 – Signal strength chart
Figure 6 – typical display cycling on a fully commissioned unit with a good signal strength and Pin 4 in the alarm or open state.
Poor Good Very Good Excellent
X or 1 bar – try to improve the signal by moving the unit, aerial or using an extn or high gain aerial –
available from btinstallershop.com
Path: Mobile
Registered
Service Grade
Redcare SP2
Signal Strength
4G [ ] [-103]
Alarms GPI Alarm
4
Mobile Operator
Three
10

Pin inputs
Pin 4 can have an RPS output associated with it. (See output 2 RPS).
Pins 1 – 8 can be set up for end of line and dual end of line interconnection monitoring.
Outputs
Output 1 (COMMS)
Output 1 acts as the communications fault output.
Output 2 (FUNC)
Output 2 has three configuration options:
1. User control output:
This can be remotely operated via the web portal or app.
2. RPS output for Pin 4:
The output will operate when input Pin 4 is triggered. It will return when an
acknowledge signal is returned from the BT Redcare platform. The output has
a minimum operation time of 1s. When the acknowledgement is received in less
than one second after Pin 4 is triggered then the output will remain operated for 1s.
3. Keyswitch:
Set or unset the alarm system in conjunction with the BT Redcare app.
Keyswitch Mode (Visible when output 2 set to Keyswitch)
• Momentary – momentary pulse to allow set and unset of alarm panel with
customer app.
• Latched – Latched output option to allow set and unset of panel with customer app.
Used in conjunction when setting output 2 as Keyswitch.
If using the Keyswitch you will need to ensure the intrusion alarm system is set up
to comply with the requirements of BS 8243 when implementing remote setting/
unsetting via the app.
Defaults for Outputs 1 and 2
• Output 1 is set to single path fault.
• Output 2 is set to User.
Condition Relay
Terminal
Power Off Output 1 C <-> NC
Path Up and Registered Output 1 C <-> NO
Path fail Output 1 C <-> NC
Output 1 operation as follows: Relay status with path fail in operation
NO C
COMMS
NC
11

Notice –
Done!
Press & Hold for Pin Learn
Configuration
Pin Learn
For speed of installation a single button press Pin Learn is available.
All pins to be used should be wired in and all the pins should be in the
non alarm state. No tampers should be active (if wired in) and Pin 4
(open/close) should represent the system being set/closed.
When ready press and hold the down arrow for 3s. ‘Notice – Done!’ is
displayed when finished. This has completed the Pin Learn. There is
also an option to learn the pins within the configuration menu.
Configuration menu programming
The unit is supplied pre-configured with factory default values.
For most installations no changes to the configuration are required.
The unit can either be configured by using the on-board configuration
menu driven by the buttons, or through the installer app or web portal.
Some configurations are only available through the app or web portal.
For use of the app or web portal remotely, written authorisation is
required from a Level 2 user.
In the event log on the app or on the unit web page ** indicates a non-
reportable event. If a single * is displayed by an event, this indicates no
acknowledgement has been received.
A minority of sites may require minimal configuration changes at
installation, and most of these will be achievable through the button
configuration, e.g.:
• Change the individual pin status.
• Enable dual end of line for interconnection monitoring.
12

When in the main menu, each press of will step to the next menu item down.
Use to step back up and eventually return to the top of the menu. The full main
menu options are shown in Fig. 7.
Pressing the Enter button on any menu item will enter the sub-menu and take you into
edit mode. This will allow the function to be changed. The structure of the sub-menu
depends on the menu item.
Button configuration
The button configuration mode is entered by holding
down the centre configuration button (Enter) for 3s.
Inputs
The unit will then display
‘Configuration’.
Press the Enter button again
and the display will show the
first menu option.
Configuration
Inputs
Inputs
Output Type 1*
Single Path Fault
Notice –
Saved!
You know you are in edit mode
and that changes can be made
by a * next to the menu title.
Typically, many menu items
simply have two options, use
the down and up arrow to switch
between the two. Press and hold
the Enter button to save changes.
Display will show ‘Notice – Saved!’
Some menu items have more options. E.g. Output 2 has three options to set the comms
fault output type. On such menus, press the Enter button to enter the sub-menu, then
use the down and up arrows to increment through the options with each press. Holding
the Enter button for 5s will save changes. Display will show ‘Notice – Saved!’
Some more complex menu items use the Enter button to also step through additional
items in the sub-menu. E.g. Network Web Passcode to be changed.
Edit mode can be exited at any time, without saving changes, by pressing for 5s.
This will return you to the sub-menu that you were making changes in.
The configuration menu can be exited at any time without saving any changes by
pressing for 5s. This will take you back to the scrolling status display.
13

Main menu display
Figure 7 – button configuration main menu options
Inputs
Pin Learn
The polarity of pins can be learnt by pressing and holding the down arrow for 5s.
The display will show ‘Notice – Done!’
Pin Learn can also be carried out through the configuration menu.
Example – to learn the pin polarity in the configuration menu:
• Access the button configuration menu by holding the Enter button.
‘Configuration’ is displayed.
• Press Enter button again.
• The display now shows ‘Pin Learn’.
• Press and hold the Enter button – the display shows ‘Notice – Done!’
The configuration menu can be exited at any time without saving any changes
by pressing for 5s. This will take you back to the scrolling status display.
Configuration
Pin Learn
Inputs
Notice –
Done!
1
3
2
Press and hold
Configuration Version Exit
Inputs Output Type Network Serial Panel
Type Diagnostics Restore
Defaults Back
Pin Learn
Input Sense
Inputs EOL
Back
Output Type 1
Output Type 2
Back
Web Passcode
Back
Panel Type
Back
Web Server
Back
14

Input Sense
The polarity of the pins can manually be configured by the installer. This is in addition to
the Pin Learn function described earlier.
Example – to configure Pin 4 to be positive removed:
ation
n
• Access the configuration menu by holding Enter button for 3 seconds, press the
Enter button again, the display will show ‘Pin Learn’. Press the down arrow. The display
will show ‘Input Sense’. Press the Enter button again to enter Input Sense. Pin 1 and
status will be shown.
• Use the down arrow to step through the pins. Once the desired pin is reached press
the Enter button. * will be displayed. Use down or up arrow to change to High or Low.
• High (positive applied) or Low (positive removed).
• Once selected hold the Enter button down till ‘Notice – Saved!’ is displayed.
• Then it will return to the position in the menu for you to select another pin or
use the down arrow to step through all pins to get to the Back button.
Edit mode can be exited at any time, without saving changes, by pressing for 5s.
This will return you to the sub-menu that you were making changes in.
The configuration menu can be exited at any time without saving any changes by
pressing for 5s. This will take you back to the scrolling status display.
4
2
6
8
High (positive applied) or
Low (positive removed).
5
3
1
7
Press until
Press until
Press and hold
Configuration Inputs
Inputs Sense
Inputs Sense 4
High
Inputs Sense 1
High
Inputs Sense 4*
High
Inputs Sense 4*
Low
Notice –
Saved!
Pin Learn
15

Inputs EOL
The alarm inputs (pins) can be set to the following modes:
• None – (Alarm and Restore)
• EOL (Single end of line mode) – (Alarm, Restore and Cut)
• DEOL (Dual end of line mode) – (Alarm, Restore, Cut and Short)
Example – configure Pin 8 for DEOL
n
n
This allows the unit to monitor the wiring to the alarm panel contacts.
• Access the configuration menu by holding the Enter button for 3s. Press the
Enter button again, the display will show ‘Pin Learn’. Press the down arrow twice.
The display will show ‘Inputs EOL’. Press the Enter button again to enter Input EOL.
‘EOL 1 = None’ will be shown.
• Use the down arrow to step through the pins. Once the desired pin is reached press
the Enter button. * will be displayed. Use down or up arrow to change to None, EOL
or DEOL.
• Once selected hold the Enter button down till ‘Notice – Saved!’ is displayed.
• Then it will return to the same position in the menu for you to select another pin or
use the down arrow to step through all pins to get to the Back option.
Edit mode for that part of the menu can be exited at any time, without saving changes,
by pressing for 5s. This will return you to the sub-menu that you were making
changes in.
The configuration menu can be exited at any time without saving any changes by
pressing for 5s. This will take you back to the scrolling status display.
4
2
6
8
5
3
1
7
Press and hold
Press twice
Press until shows
Press until
Configuration Inputs
Inputs EOL
EOL 8
None
EOL 1
None
EOL 8*
None
Notice –
Saved!
EOL 8 *
DEOL
Pin Learn
16

Outputs
The two relay outputs can be configured as follows:
1. Output type 1 (COMMS):
• Single path fault – operates when the Mobile
path is in fault.
2. Output type 2 (FUNC):
• User – allows the relay to be operated remotely
via the app (default).
• RPS – return path signal operates in conjunction
with Pin 4.
• Keyswitch – Set and unset the alarm system in
conjunction with the BT Redcare app.
Keyswitch mode:
• Momentary – enables the FUNC relay, when set
to Keyswitch, to be operated remotely via the
app or portal by one pulse of the relay (default).
• Latched – enables the FUNC relay, when set to
Keyswitch, to be operated remotely via the app
or portal by latching the relay.
Example – configure Output 2 (FUNC) for RPS
n
n
4
2
6
5
3
1
Press and hold
Press up arrow for
five seconds to exit
Configuration Inputs
Output Type 1
Single Path Fault
Output Type 2*
User
Output Type 2
User
Output Type 2*
RPS
Notice –
Saved!
Output Type
• Access the configuration menu by holding the Enter button for three seconds. Press the Enter button
again, the display will show ‘Pin Learn’. Press the down arrow until ‘Output Type’ is displayed. Press the
Enter button again. The display will show the default setting for Output type 1. Use the down arrow to
step through to Output type 2. Press the Enter button. * will be displayed. Use the down arrow to change
to RPS.
• Once selected hold the Enter button down till ‘Notice – Saved!’ is displayed.
• It will return to the same position in the menu for you to select another output or use the down arrow
to step through all options to get to the Back option.
Edit mode for that part of the menu can be exited at any time, without saving changes, by pressing
for five seconds. This will return you to the sub-menu that you were making changes in.
The configuration menu can be exited at any time without saving any changes by pressing for five
seconds. This will take you back to the scrolling status display.
17

Edit mode for that part of the menu can be exited at any time, without saving changes,
by pressing for five seconds. This will return you to the sub-menu that you were
making changes in.
The configuration menu can be exited at any time without saving any changes by
pressing for five seconds. This will take you back to the scrolling status display.
Network
The programming option under the network sub-menu is:
Web passcode
This code is used to set up both the installer and customer app.
It can be changed from its default:
n
n4
2
6
8
5
7
9
3
1Configuration Inputs
Web Passcode
12345678
Web Passcode *
82345678
Web Passcode *
87345678
Web Passcode *
12345678
Web Passcode *
82345678
Notice –
Saved!
Network
Use up and down to
change number
First digit
highlighted
Second digit
highlighted
Use up and down to
change number
18

Panel Type
None
Panel Type*
None
Panel Type *
Dimension GD 485
Notice –
Saved!
Serial Panel Type 4
2
65
7
3
1
Press until shows
Press until shows
Press and hold
Press up arrow for
5 seconds to exit
Serial connection panel type
This menu selects the panel connection type for serial connected panels (RS232 or RS485).
Settings:
• None
• Dimension GD 232 (Galaxy Dimension 48/96/264/520 (RS232 9600 8n1))
• Dimension GD 485 (Galaxy Dimension 48/96/264/520 (RS485))
• Galaxy G3 232 (G3 48/144/520 (RS232 9600 8n1))
• Galaxy G3 485 (G3 48/144/520 (RS485))
• Galaxy G2 485 (G212/20/44 (RS485))
• Galaxy Classic 485 L (Classic 8/18/60/128 (RS485))
• Galaxy Classic 485 H (Classic 500/504/512 (RS485))
• Texecom 816 (Texecom 412/816/832 (RS232 19200 8n2 inv))
• Texecom 48 88 (Texecom 48/88/168 Com – IP(RS232 19200 8n2 inv))
• Texecom Premier(Texecom Premier Elite 48 Com-IP (RS232 19200 8n2 inv))
• Bespoke Panel
• Pyronix (RS232 9600 8n1) (Europe only not UK)
• Contact IP ( RS232 9600/2400/1200 8n1)
• Panel RS232 UDL (8n1)
• Access the configuration menu by holding Enter button for 3 seconds. Press the Enter
button again, the display will show ‘Pin Learn’. Press the down arrow until serial panel
type is shown. Press the Enter button again to enter serial panel type. ‘Default status
= None’ will be shown.
• Use the down arrow to step through the available panel. Once the desired panel is
reached press and hold the Enter button down till ‘Notice – Saved!’ is displayed.
• Then it will return to the same position in the menu for you to select a different panel
or use the down arrow to step through all pins to get to the Back option.
Example – changing the unit to connect to a Galaxy dimension panel via RS485.
Inputs
Configuration
19

Edit mode for that part of the menu can be exited at any time, without saving changes,
by pressing for 5s. This will return you to the sub-menu that you were making
changes in.
The configuration menu can be exited at any time without saving any changes by
pressing for 5s. This will take you back to the scrolling status display.
Restore defaults
The Restore defaults option on the menu can be used to set the unit back to factory
default. All settings will be reset to their standard values.
The configuration menu can be exited at any time without saving any changes by
pressing for 5 seconds. This will take you back to the scrolling status display.
Example – setting the unit back to factory default
Notice –
Done!
Restore Defaults 4
2
3
1
Press and hold
Press until
Configuration Inputs
Web portal and BT Redcare app
The device menus are accessible via the BT Redcare web portal and app.
When using the web portal and app remotely after installation is completed then the
following will apply.
Compliance with the user access level requirements of EN 50136
Access to the configuration options by an installer must be authorised by a level 2 user
e.g. site owner. For the Next Generation alarm transmission equipment compliance is
achieved at installation by requiring a one-time authorisation agreed as part of a service
level agreement.
It is recommended the signed authorisation is retained with the ‘as fitted’
documentation.
An example authorisation form is provided in the Appendix.
To comply with EN 50136-2 Clause 5.2 Access levels, the PIN code access must be set to
6-digits. You can change the access PINs in the USER settings. This applies for all types
of access to the device.
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