Defender SN502-4CH User manual

SN502-4CH 1 1
INSTRUCTION MANUAL V1.2
Model#: SN502-4CHwww.defender-usa.com
Smart Phone Compatible H.264
DVR Security System
4 Channel DVR w/ 4 Indoor/Outdoor Hi-Res Night Vision Cameras

SN502-4CH
NEED
HELP?
DO NOT RETURN THIS
PRODUCT TO THE STORE
Please contact a DEFENDER customer support representative rst regarding any additional information on
product features, specications or assistance with setup.
Please contact us via one of the methods below:
Toll free telephone:
1.866.946.7828
For more product information visit www.defender-usa.com
Email:
suppor[email protected]
Online live web chat:
Visit www.defender-usa.com
Toll free fax:
1.888.771.1701
Note: This is manual version 1.0 for this product, you may nd updated versions by visiting our website.
IMPORTANT! PLEASE READ!

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (BACK).
NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK, DO NOT OPEN MONITOR
SN502-4CH
www.defender-usa.com
PRODUCT WARRANTY INFORMATION
Please visit our website at www.defender-usa.com
for information about your product’s warranty.
We take quality very seriously. That is why all of our products come with a one year warranty from the original purchase date
against defects in workmanship and materials. If you have warranty or support issues please contact us using any of the following
methods:
Phone: [phone] DEFENDER USA DEFENDER CANADA
Fax: [phone] Industrial Parkway #Z64 4080 Montrose Road
Email: [email protected] Cheektowaga, NY Niagara Falls, ON
Website: www.defender-usa.com USA 14227 Canada L2H 1J9
Warranty Terms
1. Defender products are guaranteed for a period of one year from the date of purchase against defects in workmanship
and materials. This warranty is limited to the repair, replacement or refund of the purchase price at Defender’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered with contrary
to the applicable instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and no other
warranty, expressed or implied is provided. Defender assumes no responsibilities for any other claims not specically
mentioned in this warranty.
5. This warranty does not cover shipping costs, insurance, or any other incidental charges.
6. You MUST call Defender before sending any product back for repair. You will be sent a Return Authorization number with
return instructions. When returning the product for warranty service, please pack it carefully in the original box with all
supplied accessories, and enclose your original receipt or copy, and a brief explanation of the problem (include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.
SN502-4CH
IMPORTANT! PLEASE READ!

SN502-4CH 1
TABLE OF CONTENTS .............................................................................................. 1
INTRODUCTION .................................................................................................... 3
WHAT IS INCLUDED ............................................................................................... 3
FEATURES ............................................................................................................4
OPTIONAL ACCESSORIES ........................................................................................5
BUTTONS AND CONNECTIONS ................................................................................. 6
BASIC SETUP ........................................................................................................8
Things to Consider Before Installation ........................................................................8
Mounting the Cameras ...............................................................................................8
Wiring Diagram for Cameras .......................................................................................9
CONNECTING ADDITIONAL DEVICES ......................................................................... 9
Connecting a USB Mouse ............................................................................................ 9
Connecting a Monitor ............................................................................................... 10
Connecting a PTZ Camera .........................................................................................10
POWERING ON DVR ............................................................................................. 10
GETTING STARTED ............................................................................................... 11
Using the Mouse .......................................................................................................11
Viewing Your Cameras ..............................................................................................11
FUNCTION MENU ................................................................................................ 12
Function Menu Options ............................................................................................12
MAIN MENU ....................................................................................................... 15
Using the Keyboard ..................................................................................................16
Camera Setup ...........................................................................................................17
Record Setup ............................................................................................................19
Network Setup Menu ................................................................................................21
Video Search ............................................................................................................. 25
Devices .....................................................................................................................27
HDD ..........................................................................................................28
Alarm Setup..............................................................................................30
PTZ Setup .................................................................................................31
Motion Detection ...................................................................................... 32
Mobile Setup ............................................................................................ 33
System Setup ............................................................................................................34
Date and Time ...........................................................................................34
Password Setup ........................................................................................ 38
Video Setup .............................................................................................. 39
Language ................................................................................................. 39
System Information ..................................................................................39
Maintenance.............................................................................................40
PLAYBACK .......................................................................................................... 41
Video Search ............................................................................................................. 41
File List .....................................................................................................................42
TABLE OF CONTENTS

SN502-4CH 2
TABLE OF CONTENTS
Playback through DVR ..............................................................................................43
Computer Playback ...................................................................................................44
File Viewing.............................................................................................. 45
Software Functions ..................................................................................46
Bottom Playback Functions ...................................................................... 47
Setting Menu ........................................................................................... 48
NETWORK GUIDE ................................................................................................ 50
Requirements ...........................................................................................................50
Connecting DVR to a Router ......................................................................................50
Finding your DVR’s IP address ...................................................................................51
Preparing your Computer for Viewing the DVR .........................................................51
Log in to the DVR ...................................................................................................... 54
Installing ActiveX Controls ........................................................................................54
Viewing DVR Outside Of your Network .....................................................................55
Option 1 ...................................................................................................56
Option 2 ....................................................................................................57
Testing Port Forwarding ........................................................................... 58
If You Cannot Connect ............................................................................... 59
DDNS Setup ..............................................................................................................60
Logging into Software .............................................................................................. 63
ONLINE SOFTWARE ............................................................................................. 64
Live Mode .................................................................................................................65
PTZ Options ..............................................................................................................66
Other Mouse Options ................................................................................................66
PLAYBACK ......................................................................................................... 67
PLAYING BACK FOOTAGE ...................................................................................... 68
SETUP ........................................................................................................... 69
NETWORK SETUP MENU ....................................................................................... 72
MOBILE VIEWING ................................................................................................ 76
DVR TROUBLESHOOTING...................................................................................... 79
DVR SPECIFICATIONS ........................................................................................... 82
CAMERA MANUAL ............................................................................................... 84
What’s Included ........................................................................................................84
Features .................................................................................................................... 84
Wiring Diagram for Cameras .....................................................................................85
Drilling Template ......................................................................................................85
Camera Specications ............................................................................................... 86
Camera Troubleshooting ...........................................................................................87
Additional Drilling Templates ................................................................................... 88
NETWORKING INFORMATION LOG ......................................................................... 88
ADDITIONAL ACCESSORIES ................................................................................... 89

SN502-4CH 3
INTRODUCTION
WHAT IS INCLUDED
• Camera Mounting Hardware
• Quick Start Guide
• Instruction Manual
• RCA to RCA (Male) Cable
• Power Adapter for Camera
• 1 Year Warranty
• 24/7 Lifetime Live Customer
Support
DVR (500GB Hard
Drive Installed)
4 x Outdoor Night
Vision Cameras
4 x Window Warning Stickers DC12V Power Adapter
for DVR
4 x 60ft 4 PIN DIN to RCA
(male) Power Cables
10ft RJ-45 Cable Software and Manual CD 4 port power supply
for Cameras
10 x RCA to BNC Connectors
Congratulations on your purchase of the SN502-4CH! This user friendly system will allow you to monitor and protect
your home or business. The coaching iMenu makes setting up and using your DVR very easy with helpful information
bubbles that appear to assist you. The SN502-4CH comes equipped with H.264 compression which allows you to
record and store more footage using less space, so you will never miss an important event. This manual was written to
ensure that you get the most out of your SN502-4CH DVR.
USB Mouse
IR Remote Control

SN502-4CH 4
FEATURES
iPhone and BlackBerry Compatible
Access live video footage directly from your iPhone, BlackBerry1 or other smart phone.2
Record Over a Month of Footage
The 500GB hard drive is optimized for 24/7 surveillance and uses cutting edge H.264 compression to record over a
month of video.3 Set to record in real time, your footage will stream awlessly during playback.
Coaching iMenu
Helpful information bubbles will pop up to assist you as you scroll through dierent settings. Learn what each
setting means so that you can congure the system to suit your needs.
Connect to a TV or Monitor Easily
VGA output and “spot” monitoring allow you to connect to up to two televisions and a computer monitor for
viewing purposes. This gives you more options when viewing the activity captured by your cameras.
We’ll Get You Online with Our 24/7 Lifetime Live Customer Support
Assistance is available whenever you need it. Our customer support team can be reached by phone 24/7, email or
live web chat services so that you will always have access to an expert.
View Video Online with No Service Fees
View your DVR’s live or recorded video footage on any Internet accessible computer5 with Internet Explorer.6 Know
what is happening at your home or business wherever and whenever you want.
Customize Your Camera Display
Picture-in-picture allows you to view one camera in full screen and two other cameras of your choice in smaller
windows simultaneously. You can also watch all four cameras at once in quad screen mode or cycle through each
camera in sequence mode.
4 Professional Grade Weather Resistant Cameras
Four high resolution color cameras, made with Sharp® CCD7 image sensors, provide you with a clear, consistent
picture at 420 TV lines of resolution. Each camera is built with professional grade aluminum housing and a
sunshade to help prevent glare, deterioration and rusting.8
See in the Dark with Automatic Night Vision
Each camera comes equipped with night vision, allowing you to see any monitored area (up to 15ft away!)9 in
total darkness. The 12 infrared LEDs activate automatically when it becomes dark and deactivate during the day
to save energy.
Multiple Easy Backup Options
A built-in USB port gives you the option of backing up and transferring your video footage with a USB ash drive
or external USB hard drive.10 You can also connect to an external CD/DVD writer directly to your DVR and burn your
footage to a disc.

SN502-4CH 5
FEATURES
Advanced Motion Activated Recording
Advanced motion detection settings ensure that false alarms are not triggered—the easy motion detection “mask”
allows you to block out areas with constant movement.
Included Mouse and Remote
Navigate through the menu with ease using the included USB mouse, the front panel of your DVR or the convenient IR
remote control.
Password Protection
Set a password to prevent unauthorized users from viewing your footage or changing any of your DVR settings.
24/7 Scheduled Recording
Choose which days of the week and hours of the day you want to set your DVR to record, or not record. Each individual
camera can even have a personalized weekly schedule.
Search by Date, Time or Event
Simply choose the desired date and time range, and the requested video clips will appear. Clips are also labeled by
event, which makes it easy to nd particular footage.
Endless Location Options with 60ft of Wiring per Camera
The included 60ft camera wiring gives you exibility in the installation of your cameras and allows you to increase
each camera’s range. If you need additional 60ft cable lengths, you can purchase the DF10W. The single wire also
conveniently carries both the power and video signals, so you are only running one wire per camera (maximum 180ft
cable length per camera is recommended).
1. Compatible with BlackBerry Bold, iPhone, Symbian and Windows mobile smartphones only. For an updated list of compatible models please visit
www.defender-usa.com
2. iPhone is a registered trademark of Apple Inc. BlackBerry is a registered trademark of Research in Motion Limited. Defender is not aliated with
BlackBerry, iPhone, Windows or Symbian. To see which other smart phone devices are compatible, please visit: www.defender-usa.com.
3. Recording capacity may vary based on recording resolution and quality, lighting conditions and movement in the scene. Based on a 500GB hard
drive, using lowest quality settings.
4. Requires broadband router and broadband Internet connection–not included. Internet Explorer is required.
5. Video playback software is not Mac compatible
6. Internet Explorer is a registered trademark of Microsoft Windows. Defender is not aliated with Microsoft.
7. Sharp is a registered trademark of Sharp Corporation. Defender is not aliated with Sharp.
8. Although the cameras are water resistant they are not waterproof. Cameras are not intended for use in direct exposure to water, rain or snow.
9. IR illumination range up to 15ft under ideal conditions. Objects at or beyond this range may be partially or completely obscured, depending on the
camera application.
10. USB ash drive, CD/DVD writer, and external hard drive not included.
OPTIONAL ACCESSORIES
• DF10W (60ft. Extension Cable)
For more optional accessories, please see the back of the manual or visit: www.defender-usa.com

SN502-4CH 6
BUTTON AND CONNECTIONS
1. Power: Glows green when DVR is
turned on
2. HDD: Flashes when hard drive is
in use
3. Directional Keys: Used to navigate through
the menu
4. IR Sensor: For the remote control
5. Channel Selection: Selects channels to view. Press
once to view channel listed
6. Screen View: Press to view quad screen
7. Record: Press this to prompt
manual record
8. Rewind: Rewinds playback footage
9. Stop: Stops playback footage
10. Play: Plays playback footage
11. Fast Forward: Fast forwards playback footage
12. Pause: Pauses playback footage
13. Function: Opens up sub menu
14. Menu: Opens up main menu
15. PTZ: Opens up PTZ control buttons
16. Enter Button: Selection button
DVR FRONT
1. VGA: Connects to VGA monitor
2. Mouse: Connect USB mouse here
(before power up)
3. Audio Input: Connects to a microphone
and/or audio supported
camera (not included)
4. Camera Connect: Camera connections for
four cameras
5. Power Connection: Connect DVR to power source
with this connection
6. PTZ: Connects to two wire
PTZ camera
7. LAN Connection: Connects to router
8. USB Connection: Connect USB device here to
backup footage or upgrade
system
9. Audio Output: Connects to speaker/
audio input
10. Video Output: Allows you to attach two
dierent monitors
DVR BACK
510
9
8
67
1234
5 6 7810 11 12 13 14 15
16
9
34
12

SN502-4CH 7
1. Numerical Keypad: Buttons 1-4 will display the
corresponding camera on
full screen
2. All: Switch to quad viewing mode
3. Menu: Access the main menu and exit
the current menu
4. Select/Enter: Allows you to select options
5. Directional Keys: Allow you to navigate through
the menu
6. Audio/Search: Searches and nds any
channels that have an audio
supported camera attached to
it (not included)
7. Mute: Mutes sound
8. Rewind: Rewinds footage
9. Record: Begins recording based on the
24 hour schedule
10. Pause: Pauses playback footage and
starts/stops sequence mode
11. Play: Calls up the playback menu
12. Fast Forward: Fast forwards through
playback footage and allows
you to navigate the menu to
the right
13. Stop: Stops recording and/or
playback footage
REMOTE CONTROL
MOUSE
1. Select: Click this button to select
highlighted object
2. Scroll Wheel: This wheel has no function on
this DVR
3. USB Connection: Connects to the USB mouse
port (top port) on the back of
the DVR
4. Deselect: Pressing this exits the menu
you are in. If you are in live
view it will open the
sub menu
1
2
5
6
8
9
10
3
4
7
11
12
13
1
3
4
2
BUTTON AND CONNECTIONS

SN502-4CH 8
BASIC SETUP
THINGS TO CONSIDER BEFORE INSTALLATION
• The camera should be installed between 8 and 13ft above the area to be monitored
• Before screwing in the mount for the camera ensure there are no obstructions in the camera’s view
• Place cameras in the most strategic places where they can provide detailed, recorded video of every visitor.
• Having the camera in the open for people to see can help deter criminals
• To cover large, dark areas such as backyards, garages, and driveways, place cameras in strategic locations,
such as on the roof or deck, this way, less cameras are needed to cover an area
• Ensure that the sunshade is positioned to avoid glare and be sure to position camera away from direct
sunlight or other light sources
• For best results, the light in front of the camera should be about the same brightness as the light around the
area or object being monitored
• Decide whether the camera will be wall-mounted, ceiling mounted or sit on a desk/table top. If you are
mounting the camera on a wall or ceiling, use the included mounting hardware. We recommend that the
mounting bracket is secured using the included screws for all installations
• Each camera comes with 60ft of video/power wire please make sure that you mount the cameras no more
than 60ft from the DVR. If longer wiring distance is required, 60ft extensions can be purchased (DF10W) from
your local re-seller or at www.defender-usa.com
• We recommend using a surge protected power bar to protect the camera’s internal circuitry
• Please note that the cameras are weather resistant, not weather proof so try to place cameras out of the way
of direct rain or direct snow
MOUNTING THE CAMERAS
1. Decide if the camera will be wall-mounted or sit on a
desk/tabletop. The camera can be adjusted for either
mounting scenario by rotating it to the
required position.
2. Screw the mounting bracket into the camera’s
mounting hole, turning it clockwise.
3. Mount the camera in the desired location no more
than 60 ft from the DVR unless you have purchased
additional wiring. You may mount the cameras on a
wall, ceiling or desk.
4. Ensure that the cameras are strongly secured into
the wall.
5. Adjust cameras to the desired viewing angles.
6. For additional help on mounting the cameras, please
see the drilling template, located at the back of
the manual.
Adjust camera to desired viewing angle
Ensure the camera is secured into place

SN502-4CH 9
BASIC SETUP
INSTRUCTIONS
1. Plug 12V adapter (A) into electrical wall outlet or surge protecting power bar.
2. Plug the single end of the four port power supply (C) into the male end of the 12V adapter (B).
3. Connect the 4PIN DIN female connection on the camera (E) into the 4PIN DIN male connection on the 60ft video
power wire (F).
4. Plug the power jack (G) from the 60ft video/power wire into one of the ports of the four port power supply (D).
5. Attach the BNC to RCA connector (L) to the video inputs (J) on the back of the DVR.
6. Connect the yellow male RCA plug (H) from the 60 ft cable to the BNC to RCA (K) connector on your DVR.
7. Repeat the above steps for all of the included cameras.
ABC
D
HF
G
E
L
J
K
CONNECTING A USB MOUSE
It is recommended to connect the included USB mouse
before powering on the DVR. This will speed up the
initializing process as well as make the DVR easier to use.
1. Plug the USB connection on the mouse into the top
USB connection on the back of the DVR.
WIRING FOR CAMERAS
CONNECTING ADDITIONAL DEVICES
Plug Mouse into rst USB port

SN502-4CH 10
BASIC SETUP
CONNECTING A MONITOR
1. Connect a BNC to RCA connector to the top VIDEO OUT
connection on the back of the DVR.
2. Plug the RCA cable into the BNC connector.
3. Attach the other end of the RCA cable to a yellow RCA
video input on your TV/monitor.
4. Switch the TV/Monitor source to view the DVR.
(Consult the TV/Monitor manual for instructions on
how to switch the video source)
5. The bottom video out is for a second monitor. Plugging
an RCA cable into this video out would be the same as
plugging it into the top video output.
1. Insert the included power cord into the included
power supply.
2. Plug the power cord into a power outlet (surge
protected power outlet recommended).
3. Insert the power supply wire into the rear DC 12V port
on the DVR.
• After a few seconds the splash screen will appear
and the DVR will start up.
POWERING ON DVR
CONNECTING A PTZ CAMERA
The SN502-4CH supports a 2 wire RS-485 connection for
a PTZ camera to be connected (PTZ camera not included).
Please see the PTZ camera manual for further instructions
on required connections and settings.
To connect a two PTZ camera:
1. With a small at head screwdriver, unscrew the screw
on the top of the opening.
2. Insert the wire into the hole below the top screw while
it is still unscrewed
3. Re-tighten the top screw, this will lock the wire into
place. Pull lightly on the wire to make sure it is secure.
4. For further instruction on connecting your PTZ camera,
please see the PTZ camera’s instruction manual.
1.
2.
Connect to a power source to turn on DVR
Plug in BNC to RCA connector
Plug RCA cable to BNC
3.

SN502-4CH 11
GETTING STARTED
GETTING STARTED
Now that you have powered up the DVR and properly connected it to a TV or monitor you are ready to begin setting
up and using the DVR. This DVR is designed to be user friendly. You will notice the coaching iMenu information
bubbles describing settings that you will nd in the menu. As an added convenience the DVR will automatically begin
recording once it is powered on as long as at least one camera is properly connected.
USING THE MOUSE
• The included USB mouse makes using the SN502-
4CH simple and ecient. Using the mouse will
make controlling the DVR very similar to using a
computer. It will allow you to easily click on items to
select them and make desired changes. The mouse
is not necessary for operation
Make sure that the mouse is connected to the top USB port on
the back of the DVR before powering on.
VIEWING YOUR CAMERAS
By double clicking one of the four camera screens, the viewing mode will switch to full screen mode. Double clicking
again will bring you to quad screen. From full screen mode you can zoom into an area of the screen. For more
information on zooming in, please see “zoom” on page 15.
Full Screen
Zooming in
Quad Screen

SN502-4CH 12
FUNCTION MENU
1. By right clicking the mouse.
To access items on this menu with the mouse move
the mouse pointer over the option to highlight
it and left click. To exit, move the pointer o the
menu and left click.
2. Pressing select on the remote.
To access items on this menu with the remote, use
the arrow keys to move and when the option is
highlighted, press select. To exit, press the
menu button.
3. Pressing the function button on DVR
To access items on this menu with the front of
the DVR use the navigational key pad on the
front of the DVR to move and when the option is
highlighted, press enter. To exit, press the
menu button.
The Function Menu can be accessed 3 dierent ways:
FUNCTION MENU
Function Menu
FUNCTION MENU OPTIONS
Main menu
Selecting this accesses the Main menu. If the menu is locked, you may need to unlock rst.
DEFAULT PASSWORD
123456
To unlock the menu:
Select the area the password will be typed and a digital number pad will appear.
Type in the password. The default password is 123456.
Once you have typed in the password, press the enter button to close the digital number pad.
Click “APPLY,” if the password is correct the main menu will open.
Unlock Menu Prompt

SN502-4CH 13
SHORTCUT MENU
Video Search
Selecting this shortcut prompts the video search menu to appear. This allows you to search through the previously
recorded footage.
For more information on the video search menu, please see PLAYBACK.
PTZ Camera
The controls for the PTZ camera are as follows:
Slow Fast: This bar allows you to adjust the speed that
the camera will move
Zoom: Pressing the + zooms in and pressing the –
zooms out
Focus: Pressing the + focuses the picture and
pressing the – takes the focus away. This is
useful if an object is either close range or long
range and is being displayed blurry
Iris: Pressing the + lets in more light and pressing
the – takes light out of the picture. This is
useful for varying lighting situations as well as
correcting backlight issues
Cruise Setup: This function allows you to setup preset
positions for the PTZ to follow, the PTZ camera
will cruise through your set positions and
times. Not all PTZ cameras have this function
Directional keys: Clicking on the directional arrows moves the
camera in the direction of that arrow
To set up cruise:
1. Right click the mouse and open PTZ.
2. Select “Cruise Set”.
3. Select the channel that the PTZ camera is connected to. (The
PTZ camera must already be congured).
4. Use the directional buttons to adjust the camera to the places
you would like the PTZ camera to view in cruise mode. Press
the SET button at each desired position.
5. Click on stop time and set the time (in seconds) for how long
you would like the PTZ camera to stay at each position.
6. To review your set points, select the current point you would
like to view and click on “go to”.
7. Click “save” and then “exit”.
8. To erase all preset cruise points click on “clean.”
9. To start the PTZ cruise, Open the shortcut menu and select
“start cruise”. To stop the PTZ cruise, Open the shortcut menu
and select “stop cruise”.
Selecting this shortcut opens the PTZ menu. PTZ stands for Pan, Tilt, Zoom cameras (Not included). This menu option
only controls compatible PTZ cameras that are properly setup in the device management section of the menu.
PTZ setup menu
PTZ Cruise

SN502-4CH 14
SHORTCUT MENU
Start Record
• Selecting this shortcut prompts the DVR to begin recording (if it is not already recording). This will override
any schedule that is set
Stop Record
• Selecting this shortcut prompts the DVR to stop the manual recording
Start Cruise
• Selecting this option prompts the PTZ cruise to start (if you have set up the PTZ cruise). Selecting it again
will stop the PTZ cruise
Start Auto Seq
• Selecting this option prompts the cameras to begin sequencing through each camera and then to quad
screen. This function will only work if at least one camera is connected to the device. See Auto Seq setup on
Pg. 18 for more information
To start auto sequence:
1. Right click the mouse and select “Start Auto Seq”, the cameras will then start sequencing through.
2. To stop auto sequence, double click the screen and you will return to the quad view screen.
PIP Mode
PIP stands for picture in picture. This mode allows you to view camera one in full screen and up to two camera
channels (of your choice) as smaller screens in either corner of the screen. You must have at least two cameras
connected to your DVR for PIP mode to function properly.
To turn on PIP mode:
1. Right click the mouse and scroll to “PIP mode”, once highlighted, two
options will appear, 1x1 and 1x2.
2. 1x1 allows you to view camera one in full screen and another camera in
the lower left corner of the screen. 1x2 allows you to view camera one in
full screen and two other cameras in the bottom left and right corners of
the screen.
3. For both options, clicking on the small camera screen will change the
camera that you are viewing.
4. To exit PIP mode, right click the mouse.
PIP Mode 1x1 PIP Mode 1x2

SN502-4CH 15
The main menu can be accessed by pressing the menu button on the front of the DVR or by selecting it from the
function menu.
To access the main menu with the mouse, right click and select main menu from the function menu. On the DVR front
panel and remote, press the “menu” button.
To select anything from the main menu, left click the mouse, press select on the remote or press “enter” on the front of
the DVR.
When you access any sub-menu there are a few options that may be available on the bottom of the page.
The options include:
1. Default: This button will restore all settings on
the current page to the default settings.
2. Apply: This button will apply and save changes
made to the current menu page.
3. Exit: To exit the current menu, select exit at
the bottom of the screen.
Note: All sub menus have some or all of
the above options.
Main Menu
MAIN MENU
Digital Zoom
When viewing a camera in full screen mode, your function menu gives you an option to zoom in. This is good if you
would like to get a better view of something that you are monitoring.
To zoom in:
1. Double click the screen you would like to zoom in on.
This will open to full screen mode.
2. Right click the mouse, scroll to “Digital Zoom” and
press select.
3. Using the mouse, click and drag a square around the
area you would like to zoom in on.
4. Once the square has been set, release the mouse button
and the screen will zoom in on the selected area.
5. To exit the zoomed in screen, right click the mouse.
SHORTCUT MENU

SN502-4CH 16
USING THE KEYBOARD
The keyboard is used when typing in passwords, dates and labeling/naming certain things. This keyboard will appear
multiple times when working with your DVR.
1. Select the letters you would like by pressing select. By selecting the “ABC” tab on the side, you will change the
letters to be lower case and selecting it again will change the letters to numbers and again from numbers to
upper case letters. To erase, select the backspace button ( ).
2. When you have typed in what you like, press the enter button ( )on the keypad to close the keyboard.
MAIN MENU
Keyboard(s)
CAMERA SETUP
The camera setup menu allows you name each camera, adjust where the title of the camera appears on screen, adjust
the color of each camera, turn cameras on and o as well as decide on where the time will be displayed on screen.
Title
This will be the name of the camera that is displayed on screen. It is good to name the camera something to reect
what the camera is monitoring. Ex. Garage or Driveway. A maximum of 8 characters can be used.
To change the title of the cameras:
1. Select the title column next to
the camera you would like to
change and a keyboard
will appear.
2. Enter the title of the camera you
would like then select enter to
close the keyboard.
3. Select “apply” from the main
camera menu to save
your changes.
4. Repeat for all desired cameras.
Camera Menu

SN502-4CH 17
MAIN MENU
Position
This will determine where the camera title will be displayed in the camera viewing window.
To change the position of the title:
1. Select the position column next to the camera you would like to change and a drop down list will open.
2. Select the position where you would like the title to appear on the camera screen. If you would like the name NOT
to display, set the position to “OFF”
3. Repeat for all desired cameras.
4. Select “apply” to save the changes.
Color
Clicking this button will allow you to adjust the image settings for an individual camera.
To adjust the color on a camera:
1. Select the color column next to the
camera you would like to change and a
full screen view of the selected camera
will appear along with scroll bars to
adjust Hue, Brightness, Contrast and
Saturation.
2. To adjust each bar, make sure it is
highlighted in red. To turn the settings up
and down, click and drag the bar in the
center.
3. Once you have adjusted the color to your
liking, select “apply” and then “exit” to
return to the camera menu.
4. Repeat for all desired cameras.
Live
Choose whether or not to display a camera in live viewing mode. The camera will record and playback normally, it just
will not appear on the live viewing screen. This is benecial so that only authorized users can see what the camera is
viewing.
To turn the live viewing of a camera on or o:
1. Select the live column next to the camera you would like to turn on/o and a drop down list will open.
2. Select “on” or “o” from the drop down list to turn the camera on or o.
3. Repeat for all desired cameras.
4. Select “apply” to save the changes.
Color Setup