BT DIVERSE 1010 User manual

Diverse handset
for use with
Diverse 1010 /1015
base units
featuring DECT
Digital Enhanced Cordless
Telecommunications
User guide

2
Carrying clip
Speed dial
Enables quick
dialling of numbers stored
in the memory.
Intercom
Enables internal
communication and call
transfer between handsets.
Power
Lets you switch the
handset on/off and select
the operating mode.
Display
Displays the
status of your
handset.
Phone
Used to make and
answer calls.
Keypad
123
456
789
0
✱
ABC DEF
GHI JKL MNO
PQRS TUV WXYZ
STO MEM LNR
RCL INT PWR
Store
Lets you store numbers
in the memory and access
other phone functions.
Last number redial
Can redial the last three
numbers you called and
lets you access other
phone functions.
Recall
For use with
switchboards and
BT Select Services.
At a glance
1

In this guide
At a glance 1
Introducing the
Diverse handset 4
Setting up 6
Registering a new Diverse
handset with the base unit 12
Using the
Diverse handset 15
Using the Diverse
handset with a PBX 26
Operating with
additional base units 30
Maintenance 36
Help 38
Technical information 42
Index 45
3
Hints and tips boxes
In this user guide, we've included helpful tips
and useful notes. They are shown in a grey box.

Introducing the
Diverse handset
Your Diverse handset is designed
for ease of use and made to the
high standards set by BT
We thank you for making the right choice
and expect that your Diverse handset will
give you many years of quality service.
Please read the instructions carefully
before use and keep this user guide for
future reference. The guide covers the
basic features of the Diverse handset.
For comprehensive instructions, see your
main Diverse 1010 or 1015 user guide.
DECT
By purchasing your Diverse handset, you
now own a product which combines the
advantages of cordless operation with the
performance of a high quality telephone.
It complies with the Digital Enhanced
Cordless Telecommunications (DECT)
standard and offers unparalleled quality
and features.
4

Setting up Follow these
steps to get your Diverse handset
ready for use
Warning
1Use only approved nickel-cadmium (NiCad)
rechargeable batteries. Never use other
batteries or conventional alkaline batteries.
Using such batteries could lead to a short
circuit or destroy the battery casing.
Recommended batteries should have a power
rating of 600m Ah 1.2V. Batteries available
from the Diverse helpline 0345 908070.
2Do not try to use any power supply except
the one provided, otherwise you may
permanently damage your Diverse. It will also
result in non-compliance with EN41003:1993,
and will invalidate the approval given to this
apparatus.
3There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug your Diverse
from the mains power and telephone line
socket during storms.
4If you wear a hearing aid, please note that
the Diverse works by sending radio signals
between the base unit and handset. These
signals can interfere with hearing aids,
causing a humming noise.
5Diverse handset can interfere with other
electrical equipment e.g. answering machines,
TV and radio sets, clock radio/alarms and
computers if placed too close. It is
recommended to place your Diverse handset
at least one metre away from such appliances
to avoid any risk of interference.
6It is possible that the Diverse handset may
be affected by being near bodies of water
(e.g. ponds, lakes, the sea).
6

3 Charging the handset batteries
for at least 16 hours
Before you use the handset, place it on
the base unit or charging unit (available
separately). The handset can be charged
face up or down. Make sure that the
contacts on the bottom end of the handset
are touching both charging contacts.
When the handset batteries are charging,
the green CHARGING light comes on.
Normal battery charging time.
After charging your Diverse for the first
time, normal charging time for the handset
batteries is about 4-5 hours. Batteries warm
up when being charged; this is normal and
not dangerous.
Under ideal conditions, the handset batteries
should give about 6.5 hours talktime or
60 hours standby on a single charge. However,
new NiCad batteries do not reach their full
capacity until they have been in normal use
for several days.
Battery low warning
flashes and handset beeps to warn
you that the batteries are within 5-10 minutes
of being completely flat.
8

Setting the TONE or PULSE
mode
Your Diverse handset is preset to TONE
dialling – where you hear a tone beep each
time you dial a number. Tone dialling is
suitable for all modern digital exchanges. If
you cannot make a call with TONE dialling,
you may need to switch to PULSE dialling.
To set PULSE dialling
•Press the STO button then the #button.
•Press the 1button.
•Enter the current system code.
(Factory setting 0000.)
•Press the LNR button.
•Press the buttons 0, 3, 3.
•Press the STO button to set pulse
dialling.
To re-set to TONE dialling
•Press the STO button then the #button.
•Press the 1button.
•Enter the current system code.
(Factory setting 0000.)
•Press the LNR button.
•Press the buttons 0, 3, 7.
•Press the STO button to set tone dialling.
STO
LNR
LNR
STO
10

12
Registering a
new Diverse
handset with the
base unit
Up to six handsets can be registered
and operated from the Diverse handset
base unit. The system allows you to
make internal intercom calls between
two handsets while a third is making an
external call.
Each additional handset you purchase
must be registered at the base unit.
To register a handset
The handset must be switched OFF.
At the base unit:
•Press and hold down the green paging
button until you hear the tone (after
about 10 seconds).
You now have up to 1 minute to register the
handset, during which the beeps will continue.

To remove a handset registered at the
base unit
•Press the STO button.
•Press the #button.
•Press the 7then 2.
•Enter the system code.
(Factory setting 0000.)
•Display shows all handsets registered
at the base.
•Enter the number of the handset to be
removed. It disappears from the display.
If you enter the wrong number, press it
again to reinstate it.
•Press the STO button to confirm.
7
PQRS
2
ABC
STO
14
If you are experiencing problems, please call
the Diverse Helpline on 0345 908070.

PROTECTED
This setting stops you accidentally
operating the handset’s keypad when
carrying it around. You can still receive
incoming calls but you cannot make
outgoing calls.
•To switch to PROTECTED when the
handset is ON, press and release the
PWR button quickly.
If the handset is beyond radio distance of the
base unit, the symbol flashes. You cannot
make or receive calls until the handset is
brought back within range. The symbol
also flashes for a while after power up until
the handset automatically registers to the base.
16