BT QUARTET 1500 User manual

Quartet 1500 User Guide – Edition 4.2 – 16.11.00
Quartet 1500
User Guide
Combined Cordless Telephone & Digital Answering Machine
This equipment is not designed for making emergen y telephone alls when the power fails.
Alternative arrangements should be made for a ess to emergen y servi es.
This produ t is intended for onne tion to analogue publi swit hed telephone networks
and private swit hboards in the United Kingdom.

Please open this page for an ‘at a glance’
guide to your Quartet 1500

Please open this page for a further
‘at a glance’ guide to your Quartet 1500

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Intercom
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At a glance
M1/M2 buttons
Allows you to store and
dial one touch numbers.
Aerial
Can be extended.
In Use/Battery Low light
Indicates when the handset
rings, is in use or, if the
handset battery needs
recharging.
Talk button
Press to make or receive
a call.
eypad
Volume control
buttons
Adjusts the handset
ringer and earpiece
speech volume.
Recall button
For use with a
switchboard/PBX and
BT Select Services.
Quickdial button
Allows you to store and
dial up to 10 numbers in
the memory.
Redial button
Redials the last number
called. Also, press to
enter a pause in a
stored number.
Secrecy / Music on hold
Press to mute the call so
your caller cannot hear you.
When pressed music will
be played to both you and
your caller.
Charging contacts
Intercom/Channel button
Enables communication
between the handset and
base unit.
Selects an alternative radio
frequency if interference
occurs during a call.
Screen/Menu buttons
Allows you to hear a caller
leaving a message. You
can then choose to take
the call or not.
Also, allows you to
access the answering
machine menu.

Quartet 1500
Intercom
Stop
Skip
Skip
Messages Play
Pause
Del
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2
VIP
Ans on/off
+
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Charging
In use
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Intercom
Press to make or answer an
intercom call. In use light
flashes when an intercom call
is ringing and during the call.
Volume
Adjusts the loudspeaker
volume.
Delete
Deletes recorded
messages and
memos.
LEDs
Charging - comes
on when the handset
battery is being charged.
In Use - Comes on
when the line is
in use.
VIP
You can give important callers a
VIP code so when they call a
different ring tone will alert you.
Microphone
Skip
Lets you skip backward
and forward through your
memos and messages.
Stop
To stop message playback.
Play/Pause
Lets you play -
and pause - your
messages.
Answer on/off
Switches the answering
machine on and off. Also
allows access to the outgoing
message recording facility.
Mail oxes 1 & 2
Gives callers two additional
options as to where messages
are left. For example,
business messages in
mailbox 1 and personal
messages in mailbox 2.
Mains power socket Telephone line cord socket

Digital answering machine
No tape to worry about.
Up to a maximum of 15
minutes recording time, including
your outgoing message. Pre-recorded
outgoing messages let you use your
Quartet 1500 straight away with the
option of recording your own outgoing
message at any time.
Additional handsets
Up to 3 additional
handsets can be added to
your Quartet 1500.
3 Pre-recorded messages
You can use any of the
three pre-recorded
messages or if you wish you can
record your own.
2 Mailboxes
Messages and memos can
be recorded in 2 separate
mail boxes.
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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
VIP facility
You can give important
callers your VIP code.
When a VIP calls, a different ring tone
will be heard to alert you that a VIP
is calling.
Memo facility
Allows you to leave memo
messages for other users.
2 One touch memories
Allows you to store two
important numbers so they
can be dialled at the touch of a button.
0 Quickdial memories
Allows you to store up to
10 of your most frequently
used numbers in the memory so they
can be easily dialled.
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NOTEPAD
2 MAILBOXES
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Key features

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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
At a glance 1
Key features 3
Introduction 5
Safety information 6
Setting up 7
Using your Quartet 1500 10
Making and receiving calls 10
Internal call 11
Last number redial 11
Secrecy / Music on hold 12
One touch memories 12
Quickdial memories 13
all Waiting 16
Using your Quartet 1500
answering mac ine 17
Setting up your
answering machine 18
Outgoing messages 18
Incoming messages 22
Using your answering
machine from the base station 23
Answer delay 24
Message alert 25
Using your answering machine
from the cordless handset 25
all screening 26
Memos 27
Voice mailboxes 28
VIP access 29
Remote access 30
Time saver 31
Operating the answering
machine 31
Using additional andsets 34
Registering your handset 34
Transferring calls 36
General information 37
Guarantee 37
Technical information 37
all security 38
Switchboard compatibility 38
Help and advice 40
Wall mounting 43
Index 44
Wall mounting template 45
In t is guide

Quartet 1500
Intercom
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Handset No
M1 M2
Your Quartet 1500 is designed for
ease of use and made to the high
standards set by BT.
You can expect your Quartet 1500 to
provide many years of quality service.
Please read the instructions carefully
before use and keep this user guide
for future reference.
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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
For your records
For warranty purposes proof of
purchase is required, so please keep
your receipt.
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the base unit)
HELPLINE
If you have problems with your
phone, call the Quartet 1500
Helpline on 08 5 769 71 6.
Unpacking your
Quartet 500
Check that your Quartet 1500 is
complete. If anything is missing,
please contact your place of purchase
immediately.
Quartet 1500 handset
Quartet 1500 base unit
with answering machine.
Mains power supply unit.
Wall mounting screws.
Line cord.
Adhesive Quickdial
memory label.
Introduction

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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
General
Only use the power supply
unit included with the product.
Using an unauthorised power
supply unit will invalidate your
warranty and may damage the
telephone. The item number
for the power supply unit is
872264. Radio signals
transmitted between the handset
and base may cause interference
to some hearing aids.
Do not open the handset or
base station (other than to
change the handset batteries).
This could expose you to high
voltages or other risks. Contact
the helpline for repairs.
Never dispose of batteries in a
fire. There is a serious risk of
explosion and/or the release of
highly toxic chemicals.
Cleaning
Simply clean the handset and
base station with a damp (not
wet) cloth, or an antistatic wipe.
Never use household polish as
this will damage the product.
Never use a dry cloth as this
may cause a static shock.
Environmental
Do not expose to direct
sunlight.
The product may heat up
when the batteries are being
recharged. This is normal.
However, to avoid damage,
we recommend that you do
not place the product on
antique/veneered wood.
Do not expose your product
to fire, explosive or other
hazardous conditions.
There is a slight chance that
your phone could be damaged
by an electrical storm. We
recommend that you unplug the
power and telephone line cord
for the duration of the storm.
Safety information

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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
Plan the location
Situate your Quartet 1500 close
enough to the mains power socket
and telephone socket so that the
cables will reach.
Make sure it is at least 1 metre away
from other electrical products to
minimise interference.
Do not situate the product in the
bathroom or other humid areas.
Your Quartet 1500 works by sending
and receiving radio signals between
the base unit and the handset.
The strength of the signal depends
on where you site the base unit and
how the aerial is deployed.
The higher the base unit is located,
the better. An upstairs room is ideal.
Your product can be wall mounted,
for more information see page 43.
Handset aerial
Your Quartet 1500 handset uses a
compact aerial which we recommend
be pulled out to obtain the best signal
and reception available.
2Plug the power supply
cord into the bottom of
the base unit
Setting up
Follow these steps to set up your Quarter 1500 ready for use.

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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
3Connect the power
supply unit to a
power socket
Note
Do not connect the telephone line
cord to the phone socket until the
handset is fully charged. This will
prevent the risk of the phone being
answered before the batteries are
charged, which may prevent them
from reaching maximum capacity.
Note
When fully charged and in good
condition, the handset will provide
up to 7 hours continuous talktime
or 72 hours standby.
If the handset battery is running
low, the IN USE/BATTERY LOW
light will flash every 10-15 seconds.
If you are making a call and the
handset battery is running low you
will hear a warning tone every
10-15 seconds.
Place the handset on the base unit
to recharge.
However, the charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time
of the handset. Eventually they
will need to be replaced. New
batteries can be obtained from
the BT shop or from the Helpline
08 5 769 71 6.
To get the longest possible life
from your battery, take the handset
off the base unit for a few hours
each day.
WARNING
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries.
Using unapproved batteries will
invalidate your warranty and may
damage the telephone.
4Charge the handset
Before you first use your Quartet
1500, the rechargeable battery in the
handset needs charging for 24 hours.
Place the handset on the base unit,
ensuring the contacts are touching.
The red CHARGING light will come
on.
The charging light will remain
constantly lit while the handset is
placed on the base unit, even when the
handset batteries are fully charged.
The power supply unit must remain
plugged in all the time.

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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
5Plug the telephone line
cord into the bottom of
the base unit and plug
the other end of the line
cord into the telephone
wall socket
Your Quartet 1500 is now ready for use.
Helpline
If you have any difficulties setting
up your Quartet 1500 please call
the Helpline on 08 5 769 71 6.

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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
Making and receiving
calls
To make an external call
Press the buttons in the order
shown:
Lift the handset off the
base unit.
Press the TALK button.
The IN USE light on the
base unit begins to flash
and the IN USE/BATTERY
LOW light on the handset
comes on.
Listen for the dialling tone.
Dial the number you want.
To end a call
Press the TALK button.
Or
Replace the handset on the
base unit.
To receive a call
When the phone rings:
If your handset is on the
base unit, simply pick it up
to answer the call.
Or
If your handset is off the
base unit then the handset
IN USE/BATTERY LOW
light will flash, press the
TALK button to answer
the call.
23
Note
The handset range is up to 250
metres from the base unit in ideal
conditions. If you start to go out of
range while using the phone, you
will hear warning beeps. Move
closer to the base unit. If you do
not move back into range your call
may be disconnected.
Your Quartet 1500 handset uses a
compact aerial which can be pulled
out to obtain the best signal and
reception available.
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Using your
Quartet 1500

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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
To use the channel button
Your Quartet 1500
automatically scans the
available radio channels and
selects the best quality
reception to use.
If you experience
interference during a call,
press the INTERCOM button
to select a different channel.
Note
An Inductive Coupler has been
built into the handset to improve
sound quality for people using
hearing aids. Switch your hearing
aid to Tand adjust the position of
the handset until you get the best
reception.
Last number redial
Your Quartet 1500 stores the last
number called which enables quick
and easy redialling. A redial number
can be no longer than 32 digits.
To make an internal call
From the base unit to
the handset:
Press the INTERCOM
button on the base unit.
The handset(s) will ring.
The called handset user
should press the
INTERCOM button to
receive the call. You can
now talk to each other.
If the call is not answered
after 60 seconds the base
will return to standby.
From the handset to
the base:
When the handset is off
the base, press the
INTERCOM button.
I tercom
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I tercom
The user at the base should
press the INTERCOM
button. You can now talk to
each other.
If the call is not answered
after 30 seconds the handset
will return to standby.
To end an intercom call
press the INTERCOM
button on the base or
the handset.
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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
To switch secrecy on and off
During a call press and
release the SECRECY button.
Your caller will be put on
hold and both you and the
caller will hear music until
the SECRECY button is
pressed again.
The handset IN USE light
will flash.
You can now talk to someone
in the room without your
caller hearing you.
The handset will beep every
minute until SECRECY is
turned off.
Press and release the
SECRECY button again to
return to your caller.
Secrecy / Music on hold
When on a call you can talk to
someone in the same room, without
your caller hearing.
Secrecy
Secrecy
One touch memories
You can store one of your most
frequently used telephone numbers in
each of the one touch memories (M1
or M2). Please note that the number
can be no longer than 20 digits.
To store a one touch number
Press the QUICKDIAL
button.
Enter the memory location
number, M1 or M2, under
which you want to store the
number.
Enter the telephone number
you want to store.
Press the QUICKDIAL
button to confirm.
You will hear a
confirmation tone.
Note
Storing a number in the memory
automatically overwrites any
previous number stored under the
same location code.
Stored numbers can include
switchboard and network services
that use the ✱and
#
buttons as
well as PAUSE and RECALL
functions.
To enter a pause in a stored memory
number press the REDIAL button.
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M1
M2
To redial the last number
called
Press the TALK button and
wait for the dialling tone.
Press the REDIAL button.
The number is dialled
automatically.
Redial

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To dial a one touch number
Press the TALK button.
Enter the memory location
number, M1 or M2, under
which the number is stored.
The number is dialled
automatically. (If there is no
number stored you will hear
3 warning beeps.)
M1
M2
Quickdial memories
You can store a further ten telephone
numbers in the Quickdial memory.
Please note that the numbers can be
no longer than 20 digits.
To store a number in the
Quickdial memory
Press the QUICKDIAL
button.
Enter the location number,
from 0 to 9, under which
you want to store the
number.
Enter the telephone number
you want to store.
Press the QUICKDIAL
button to confirm.
You will hear a
confirmation tone.
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Note
You can mix manual and memory
dialling as required, for example, you
can dial the area code 020 830
from the memory and then complete
the number manually.
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Note
There is a QUICKDIAL MEMORY
LABEL included in your packaging.
You can use this to keep a record of
which location number you have
used for each telephone number.
Remove backing from MEMORY
LABEL and place centrally into
handset cradle on base unit as
shown.

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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
To adjust the handset
ringer volume
You can adjust the handset
ringer volume when the
handset is not in use.
There are 3 settings, HIGH,
LOW and OFF.
The default setting is HIGH.
Press the DOWN button to
reduce the volume.
To switch the ringer volume
OFF, press the DOWN
button and hold for 2 seconds
until you hear a confirmation
beep.
To adjust the volume, press
and release the UP button.
The ringer will be set to the
LOW level.
Press and release the UP
button again to set the
volume to HIGH.
You will hear a sample ring
on each press.
▼
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To dial a number in the
Quickdial memory
Press the TALK button.
Press the QUICKDIAL
button.
Enter the location number,
from 0to 9, under which
the number is stored.
The number is dialled
automatically.
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To delete stored numbers
Any existing number stored
in the One touch or Quickdial
memories can be overwritten
by entering a new number
under the same location.
Simply follow the steps
under the storing numbers
sections previously shown.

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Quartet 1500 User Guide – Edition 4.2 – 16.11.00
To change the handset
melody
There are 3 handset melodies
to choose from. The default
setting is melody one.
Press the QUICKDIAL
button.
Use the UP and DOWN
buttons to scroll through
the melodies and choose
the melody you want.
Press the QUICKDIAL
button to confirm the setting.
You will hear a
confirmation tone.
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There are 3 levels to choose
from, HIGH, LOW and OFF.
1=HIGH, 2=LOW and
3=OFF. The default setting
is HIGH.
Press the QUICKDIAL
button.
Press the
#
button.
Enter the setting you want,
from 1to 3.
You will hear a sample ring
of the base ringer at levels
1 and 2.
Press the QUICKDIAL
button to confirm the setting.
You will hear a
confirmation tone.
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To adjust the earpiece
volume
During a call you can adjust
the earpiece volume using
the UP and DOWN buttons.
There are 4 levels, where
1 is the lowest and 4 is the
highest.
The default setting is 2.
When you reach either the
highest or lowest setting
you will hear two beeps.
▲
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To adjust the base ringer
volume

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If an incoming call arrives while you
are already engaged on a telephone
call, you will hear a soft beep every 5
seconds (this beep is not audible to
the person you are speaking to).
Instead of the engaged tone, the
second caller will hear an
announcement to hold as you are
aware that there is a second call.
Note
To use Call Waiting you will need
to subscribe to the Service from
your network provider. A quarterly
fee is payable.
Call Waiting To use Call Waiting
You can answer the second
call, without disconnecting
your first caller, by pressing
the Rbutton. The first caller
will be put on hold.
When you have spoken to
the second caller you can
return to the first caller by
pressing the Rbutton again.
You can switch back and
forth between the 2 calls
without disconnecting either
if you wish.
If you wish to disconnect
the first call, press the TALK
button after speaking to the
first caller.
The handset will then ring.
Press the TALK button
again and continue with the
second caller.
The second caller will only
be charged for their call
from the moment you
answer and not while they
are waiting for your
initial contact.
R
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Message display on the
base station
Your Quartet 1500 can digitally
record up to 15 minutes of messages,
with each message lasting a
maximum of 3 minutes. As well as
recording incoming messages, you
can record memos for other users.
There is also the option to leave
messages and memos in one of the
two Mailboxes.
You can operate your Quartet 1500
from the base unit, directly from
the handset or remotely from any
external TouchtoneTM telephone.
Your Quartet 1500 comes with three
pre-recorded outgoing messages but
if you wish you can record your own.
You will need to set the day and
time so that you will know when each
message was received.
Display Definition
(Blank) Power off.
—Power on – answer off
mode.
0-9 Answer-on mode, 0-59
messages.
P(flashing) Message paused.
r(flashing) Message re ording
(memo, outgoing
message or in oming
message).
A(flashing) Remote a ess
in progress.
F(flashing) Memory full.
tor 2 to 9 Setting or reading
answer delay.
E(flashing) Error.
8-0 Counting down.
-0 (flashing) Day/Time needs to
be set.
C
Using t e Quartet 1500
answering mac ine